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Reputation Management Software

Last updated: April 2026

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30 software options

GatherUp logo

GatherUp

Software to gather, manage, and market customer reviews.

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GatherUp is a cloud-based software designed to help organizations gather, manage, and market customer feedback, online reviews, and testimonials and connect with the target audience.

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Birdeye logo

Birdeye

AI-based webchat assistant for business conversations

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Birdeye is the leading AI-powered reputation and social media management platform for local brands. Over 150,000 businesses use Birdeye to maximize online reputation, engage across social channels, and gain insights to enhance customer experience and grow.

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Sprout Social logo

Sprout Social

Social Media Management Software for Business

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Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence.

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Eclincher logo

Eclincher

Eclincher is an AI-powered social media management platform.

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Eclincher is an AI-powered social media management, brand monitoring & local SEO tools, leveraging AI to maximize engagement.

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Agency Platform logo

Agency Platform

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White label SEO services & dashboard for agencies

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Agency Platform provides white-label SEO software and services for marketing agencies and resellers. The platform includes a branded client dashboard that displays rankings, traffic, leads, and AI search visibility across Google AI Overviews and platforms like ChatGPT, Gemini, and Perplexity. It offers automated weekly and monthly reporting, AI-powered analytics, local grid ranking with hyper-local heatmaps, and integration with over twenty-five marketing tools through a unified interface.

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NiceJob logo

NiceJob

Reputation marketing with reviews, social & SEO tools

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NiceJob is the easiest way to get more great reviews, referrals and sales. We help businesses get the reputation they deserve! We also help your website convert more leads and improve your SEO!

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Thryv logo

Thryv

All-in-one management solution built for small business

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Reputation management for small business. Interact with reviews, resolve concerns, and lock your business info across the listings sites so you're easy to find.

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SOCi logo

SOCi

AI that is purpose built for multi-location enterprises.

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SOCi is an AI-driven platform designed for multi-location marketing that unifies workflows, data, and automation. The system features specialized tools including Genius Search for local visibility optimization, Genius Social for content calendar management, and Genius Reviews for automated review responses across all business locations.

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Sprinklr logo

Sprinklr

Social media management, analytics & strategy planning.

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Sprinkl offers social media management products to help brands improve their presence on social media, increasing engagement, improving insight and becoming more strategic. It is a social experience management platform with a suite of apps to ensure brand consistency among customers and staff.

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GuestXM logo

GuestXM

Deliver Exceptional Restaurant Experiences at Scale

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Customer experience management and intelligence platform - AI-powered social listening, sentiment analysis, and online engagement tools to keep your brand reputation at your strategic advantage.

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facelift logo

facelift

Own the Social Media Game.

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facelift offers a solution with multiple facets for the management of brand reputation across all relevant social media channels.

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Percolate logo

Percolate

Leading Marketing Orchestration Platform for the Enterprise

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Percolate is purpose-built to help marketers deliver coordinated, efficient, and intelligent campaigns and content at scale.

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Blue Zone logo

Blue Zone

Cloud-based reputation and review management software

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Blue Zone is a reputation management software that helps businesses handle processes related to customer feedback collection, social media marketing, multi-channel listings management, and more. Staff members can conduct sentiment analysis to compile and identify positive or negative reviews.

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Talkwalker logo

Talkwalker

A social listening, analytics & influencer management tool

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Talkwalker is a cloud-based social media and analytics platform, which assists businesses with social listening and influencer marketing. Key features include team communications, channel management, content analysis, automated alerts, data intelligence, engagement tracking, and brand management.

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Agorapulse logo

Agorapulse

Easy-to-use social media management for teams and agencies

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With Agorapulse, businesses can manage their social media messages, schedule & publish content, identify key influencers, monitor social channels, & create insightful reports. The platform integrates with Facebook, Twitter, TikTok, Instagram, YouTube, and LinkedIn, posting across multiple platforms.

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Buzzmonitor logo

Buzzmonitor

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AI-powered all-in-one solution for social media & CX!

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Buzzmonitor is an all-in-one platform for brands to optimize their digital presence with AI-driven insights. It combines social media monitoring, multichannel customer service, analytics with real-time reports, dashboards, post scheduling, and advanced data analysis.

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quintly logo

quintly

Professional Social Media Analytics

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quintly is a social media analytics & competitor benchmarking tool where users can build shareable dashboards, create custom metrics, & identify key influencers

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2 Step Reviews logo

2 Step Reviews

Collect more customer reviews to increase sales

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2 Step Reviews is an automated review request and reminder system designed to collect more online reviews from customers. It sends review invites via text and follows up with reminders after 24 hours and 7 days later if no review is left. The tool aims to help businesses increase their online searches and conversion rates by generating more 5-star reviews.

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Oktopost logo

Oktopost

We make it measurable

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Oktopost is the only social media management platform architected for B2B. Oktopost enables marketers to manage social content at scale, amplify reach, and integrate social with a marketing and sales stack.

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unitQ logo

unitQ

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Understand your users in real time

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unitQ provides AI-powered insights from user feedback to help you craft high-quality products, services, and experiences. The world's best companies like Spotify, Bumble, Pinterest, Upwork, Chime, and HelloFresh rely on unitQ to drive growth, reduce churn, and build loyalty.

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Wonderflow logo

Wonderflow

Unified Voice of the customer analytics

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Wonderflow is the simplest AI-based solution to analyze the Voice of the Customer and get insights on Ratings & Reviews.

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Nuvi logo

Nuvi

Social data monitoring, reputation management using insights

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See when someone reviews your business across 29 different review platforms and respond to them in one easy-to-use interface.

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RaveCapture logo

RaveCapture

#1 Ecommerce app to share real life customer experiences

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RaveCapture is a review and UGC platform that helps businesses collect, manage, and showcase customer feedback. Automate email review requests, gain deep insights with AI-driven analysis, and customize your review flows with API integrations.

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Yotpo logo

Yotpo

Marketing platform for collecting and showcasing reviews

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Yotpo is an eCommerce marketing platform that helps brands collect and showcase customer reviews, ratings, and photos throughout the buyer journey. The solution enables businesses to leverage user-generated content to build trust, increase social proof, and drive sales through strategic placement at key conversion points across their websites. Yotpo integrates with major eCommerce platforms and includes features like AI-optimized review requests and SEO enhancement tools.

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Trustpilot logo

Trustpilot

Customer review management platform for online businesses

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A customer review management tool that brings businesses and consumers together through reviews.

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