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Social Media Analytics Tools Software with Review Monitoring (2026)

Last updated: April 2026

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32 software options

Hootsuite logo

Social media management & scheduling for SMBs and enterprise

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Hootsuite helps brands manage social media better, from the smallest businesses to the largest enterprises across CPG, finance, healthcare, tech, higher-ed, and government services.

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Agorapulse logo

Easy-to-use social media management for teams and agencies

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With Agorapulse, businesses can manage their social media messages, schedule & publish content, identify key influencers, monitor social channels, & create insightful reports. The platform integrates with Facebook, Twitter, TikTok, Instagram, YouTube, and LinkedIn, posting across multiple platforms.

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Sprout Social logo

Social Media Management Software for Business

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Sprout Social is a social media management tool created to help businesses find new customers & grow their social media presence.

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Mention logo

Reputation and reviews management solution

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Mention is a comprehensive media monitoring and social listening platform that enables organizations to track online conversations about their brand, competitors, and industry across the web and social media. The system monitors over one billion sources in real-time, providing users with immediate insights and data spanning up to two years. Organizations can create personalized monitoring alerts based on specific keywords or pages.

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Brand24 logo
Category Leaders

Social listening tool for businesses of all sizes

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Brand24 is a social listening tool that does web and social media monitoring and analytics across multiple channels. With the help of this tool, you can keep track of and manage your company's social media presence.

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Eclincher logo

Eclincher is an AI-powered social media management platform.

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Eclincher is an AI-powered social media management, brand monitoring & local SEO tools, leveraging AI to maximize engagement.

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SOCi logo

AI that is purpose built for multi-location enterprises.

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SOCi is an AI-driven platform designed for multi-location marketing that unifies workflows, data, and automation. The system features specialized tools including Genius Search for local visibility optimization, Genius Social for content calendar management, and Genius Reviews for automated review responses across all business locations.

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Reputation logo

Reputation management solution for multi-location businesses

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Reputation is a reputation management solution, that helps multi-location businesses monitor and improve online ratings, reviews, customer experience, traffic, and more. Its centralized dashboard lets companies collect data and provides a 360-degree view of online and offline reputation.

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Brandwatch logo

Social media and reputation management platform

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Understand your market with advanced Consumer Intelligence. Engage with your customers with best in class Social Media Management tools

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facelift logo

Own the Social Media Game.

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facelift Analytics makes collecting, tracking, visualizing and analyzing data from social media networks easy.

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mLabs logo

mLabs is a tool for intelligent social media management

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mLabs is a social media management solution that makes it possible to create professionally designed posts for Instagram, Facebook, Twitter, Youtube, LinkedIn, and other networks. It lets users set the day and time for each post to maximize engagement. Available in English, Portuguese, and Spanish.

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Chatmeter logo

The Trusted Choice for Multi-Location Brands

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Chatmeter is the brand intelligence company reimagining customer connections and reputation management through AI-powered deep listening. We make it easy for multi-location brands to drive real-time impact through relevant insights in critical moments that matter. Chatmeter understands the challenge

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Mentionlytics logo

Social media marketing and mention tracking

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Mentionlytics is a web & social media monitoring solution for tracking brand mentions across social platforms in order to find leads and gain business insights

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Meltwater logo

Media monitoring and media intelligence solution

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Meltwater media intelligence tracks over 275,000 global online news sources, and has partnerships for print and broadcast monitoring. Social media listening covers Twitter, Facebook, Instagram, YouTube, comment, review sites, forums, message boards and over 300 million blogs.

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Coosto logo

Turning ideas into impact

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Coosto is a marketing tool that is fully focused on helping organizations get better results from content, by offering practical solutions for every stage of the content marketing process: from creating highly relevant and valuable content to social media distribution and reporting on performance.

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Determ logo

Web & social media monitoring for brands

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Mediatoolkit is a web & social media monitoring tool which enables brands to monitor & analyze all online mentions of their brand, find brand influencers & more

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Locobuzz logo

Digital customer experience management

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Locobuzz provides a full suite of digital customer experience management solutions for businesses. It is a SaaS platform that leverages artificial intelligence, machine learning, and big data analytics to solve all aspects of marketing automation.

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Rallio logo

The power of social, the simplicity of Rallio

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Social media SaaS platform for franchises to optimize their social media engagement, boost their online reputation, and manage their online directory listings in one dashboard for all locations.

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Skeepers Influencer Marketing logo

Influencer marketing platform with smart matching

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Skeepers IM is a cloud-based influencer management software,designed to help businesses find & collaborate with social media influencers to promote their brand. Using smart matching technology and an extensive search functionality, Skeepers helps businesses find the most suitable influencer matches.

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Bazaarvoice logo

Customer Reviews Solution

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Bazaarvoice gives you control to collect, display, and distribute text and visual user-generated content (UGC) to drive revenue, scale your brand, gain actionable insights and build customer loyalty.

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GuestXM logo

Deliver Exceptional Restaurant Experiences at Scale

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Customer experience management and intelligence platform - AI-powered social listening, sentiment analysis, and online engagement tools to keep your brand reputation at your strategic advantage.

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Talkwalker logo

A social listening, analytics & influencer management tool

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Talkwalker is a cloud-based social media and analytics platform, which assists businesses with social listening and influencer marketing. Key features include team communications, channel management, content analysis, automated alerts, data intelligence, engagement tracking, and brand management.

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Simplify360 logo

Customer experiences tools Software

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One inbox for all customer interactions. We enable businesses to streamline support and deliver great CX with our AI-powered customer support platform.

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Critical Mention logo

Track. Measure. Share. Grow

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Search TV, radio, online news and social media in real-time with the industry's fastest media monitoring service.

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BrandBastion logo

Unlock the power of social engagement

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BrandBastion helps fast-growing brands and enterprises maximize their social media engagement and protect their brand reputation.

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