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Kinetic

Cloud-based AI-powered ERP solution for manufacturers

Table of Contents

Is this product right for your business?

Find out with a

Kinetic - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: October 2025

Kinetic overview

What is Kinetic?

Epicor Kinetic is a global, cloud-focused cognitive ERP solution built for manufacturers, driving profitability through real-time insights, people-centric AI, and seamless collaboration. Positioned at the core of your business applications, Kinetic leverages artificial intelligence to extract maximum value from your enterprise data, processes, and decision-making information. Purposely designed with deep industry expertise, it offers end-to-end capabilities for discrete, make-to-order, and mixed-mode manufacturers in the small and mid-market space.

Kinetic supports the needs of leading manufacturers across multiple industries, including Industrial Machinery, Fabricated Metals, Electronics and High Tech, Plastics and Rubber, Automotive, Aerospace and Defense, Medical Device, Consumer Products, Furniture and Fixtures, Measuring and Controlling Devices, and more. Embrace future-ready business, digital transformation, and flexible deployment with this singular, AI-powered ERP solution.

Kinetic is a carefully curated suite of software applications that effectively manage business information, offering a real-time 'single point of truth' across your organization. By integrating people-centric AI based on decades of industry expertise, Kinetic can not only streamline operations and bolster efficiency but also empower your workforce with intelligent automation and predictive insights. Our AI-driven capabilities facilitate smarter decision-making, improved profitability, and enhanced customer satisfaction. With continuous technical innovation, Kinetic adapts to anticipate and respond to changing business needs, ensuring your ERP evolves with your enterprise.

For more than half a century, Epicor has specialized in manufacturing, offering industry-leading productivity solutions designed just for manufacturers. Our comprehensive solution sets reflect decades of deep understanding and continuous adaptation to our customers' unique business processes and operational challenges. Now, we elevate these solutions with advanced AI technologies, ensuring even greater performance and value.

Key benefits of using Kinetic

• Streamline and Optimize: Efficiency is the heartbeat of any successful operation. Streamline and automate your business with advanced AI technologies, helping ensure that every cog in your business machine moves in harmony. From the top floor to the shop floor, experience operations that are seamless, efficient, and purposeful.

• Drive Revenue and Boost Profitability: Through decades of industry expertise, Kinetic addresses the core needs of manufacturers and specialist industries. Our deep manufacturing knowledge, now augmented by intelligent AI solutions, ensures that you're not just running a business but optimizing it for maximum profitability with smart automation and data-driven decision-making.

• Engage and Connect: Kinetic brings advanced AI technology to your workflows to bridge the gap between you, your customers, suppliers, and employees. Foster deeper relationships and gain comprehensive insights to actively guide your business. Create a highly collaborative ecosystem that thrives on mutual success, powered by intelligent automation and predictive technologies.

• Flexibility for Growth: Businesses evolve, and so should your ERP. Kinetic is designed for growth, integrating leading technologies like AI and machine learning to help ensure that as you expand, adapt, and transform, your ERP remains flexible and ready with the agility needed to give your business a competitive advantage.

• Stay Ahead with Cutting-Edge Technology: With a relentless focus on innovation, Epicor helps your business leverage the latest technologies to outperform competitors. Partnering with Microsoft, OpenAI, and Workato, Kinetic combines cloud simplicity and security with AI-driven automation and actionable insights.

Starting price

Alternatives

with better value for money

Pros & Cons

Adaptability

Functionality

Production

Assistance

Complexity

Onboarding

Kinetic’s user interface

Ease of use rating:

3.8

(175)

Kinetic pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(15)

3-4(115)

5(45)

What do users say about Kinetic?

Users say Kinetic offers strong customization options, robust manufacturing features, and flexible reporting tools, which help them tailor the system to specific business needs. They find it generally easy to use once familiar, and appreciate its ability to manage complex operations and improve efficiency, especially in manufacturing environments. They also like the integration with other tools and the range of available modules.

Reviewers report that Kinetic’s customer support is often slow, expensive, and sometimes unhelpful, with a steep learning curve and high costs for training, upgrades, and customizations. They mention frequent bugs, performance issues, and a user interface that can be unintuitive or clunky.

Select to learn more

Who uses Kinetic?

Based on 175 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Electrical/Electronic Manufacturing

Mechanical or Industrial Engineering

Machinery

Medical Devices

Others

Use cases

Manufacturing

Enterprise Resource Planning

Business Process Management

Production Scheduling

Bill of Materials

Kinetic's key features

Most critical features, based on insights from Kinetic users:

Inventory management

4.2

(12)

Financial management

4.3

(9)

Purchase order management

4.5

(6)

Production scheduling

4.0

(3)

Bills of material

5.0

(3)

Billing & invoicing

4.5

(2)

All Kinetic features

Features rating:

3.9

(175)

Bank reconciliation

4.0

(1)

Reporting & statistics

5.0

(1)

Barcoding/RFID

5.0

(1)

Reporting/Analytics

4.1

(9)

Order fulfillment

4.0

(1)

Task management

5.0

(1)

Order management

4.5

(10)

Production management

3.5

(2)

Order tracking

5.0

(1)

Supplier management

4.5

(2)

Integrated business operations

4.0

(1)

Risk assessment

5.0

(1)

Change management

5.0

(1)

Picking & routing

5.0

(1)

Customizable reports

5.0

(1)

Shipping management

4.0

(2)

Sales & operations planning

4.0

(1)

Process modeling & designing

4.0

(1)

Accounting integration

3.0

(1)

Quality management

2.7

(3)

Workflow management

3.0

(1)

Real-Time data

4.0

(1)

Distribution management

5.0

(2)

EDI

4.0

(1)

Material requirements planning

3.5

(2)

Warehouse management

4.3

(6)

Alerts/Notifications

5.0

(1)

Quotes/Estimates

3.8

(4)

Supply chain management

4.7

(3)

Accounting

5.0

(1)

Document management

3.7

(3)

Compliance management

3.7

(3)

Maintenance management

4.5

(2)

Project management

5.0

(1)

Enterprise asset management

3.0

(3)

Forms automation

3.0

(2)

CRM

3.5

(4)

Product configurator

(0)

Procurement management

(0)

Purchasing & receiving

4.0

(1)

Product data management

(0)

Product identification

(0)

Product information management

(0)

Product lifecycle management

(0)

Production Cost Tracking

(0)

Project scheduling

(0)

Production tracking

(0)

Progress tracking

(0)

Calendar management

(0)

Milestone tracking

(0)

Mobile access

(0)

Modeling & simulation

(0)

Monitoring

(0)

Multi-Channel management

(0)

Multi-Currency

(0)

Multi-level bom

(0)

Multi-Location

(0)

Multiple data sources

(0)

Multiple format support

(0)

No-Code

(0)

Nonconformance tracking

(0)

Order entry

(0)

Order processing

(0)

Ordering automation

(0)

Parts management

(0)

Payroll management

(0)

Performance metrics

(0)

Planning Tools

(0)

Policy management

(0)

Portfolio management

(0)

Price and cost calculations

(0)

Pricing management

(0)

Prioritization

(0)

Process change tracking

(0)

Space management

(0)

SSL security

(0)

Statistical process control

(0)

Status tracking

(0)

Stock management

(0)

Supplier quality control

(0)

Surveys & feedback

(0)

Sustainability management

(0)

Task progress tracking

(0)

Templates

(0)

Third-Party integrations

(0)

Threat intelligence

(0)

Time & expense tracking

(0)

Traceability

(0)

Training management

(0)

Transportation management

(0)

Unattended automation

(0)

User management

(0)

Vendor managed inventory

(0)

Version control

(0)

Warranty tracking

(0)

What-if analysis

(0)

Work order management

(0)

Workflow scheduler

(0)

Yard management

(0)

Quality control

(0)

Real-Time analytics

(0)

Real-Time monitoring

(0)

Real-Time reporting

(0)

Real-Time updates

(0)

Receiving

(0)

Reorder management

(0)

Requirements management

(0)

Resource management

(0)

Returns management

(0)

Risk management

(0)

Role-Based permissions

(0)

Rules-Based workflow

3.0

(1)

Safety management

2.5

(2)

Sales forecasting

3.0

(1)

Sales order management

(0)

Scheduling

(0)

Search/Filter

(0)

Serial number tracking

(0)

Shipping labels

(0)

Shop floor management

(0)

Single sign on

(0)

Single-level bom

(0)

SKU/UPC codes

(0)

Sourcing management

(0)

Calibration management

(0)

Capacity planning

(0)

Collaboration tools

4.0

(1)

Commenting/Notes

(0)

Communication management

(0)

Communications management

(0)

Complaint management

(0)

Components Tracking

(0)

Configurable workflow

(0)

Contact management

(0)

Corrective and preventive actions (capa)

(0)

Cost estimating

(0)

Cost tracking

(0)

Custom pricing rules

(0)

Customer database

(0)

Customer history

(0)

Customizable fields

(0)

Customizable forms

(0)

Customizable templates

(0)

Dashboard

(0)

Data catalog

(0)

Data collection

(0)

Data import/export

(0)

Data mapping

(0)

Data synchronization

(0)

Generative ai

(0)

3D modeling

(0)

3PL management

(0)

Access controls/permissions

(0)

Activity dashboard

(0)

Activity tracking

(0)

AI copilot

(0)

API

(0)

Application management

(0)

Approval process control

(0)

Approval workflow

(0)

Archiving & retention

(0)

AS2 capability

(0)

Audit management

(0)

Audit trail

(0)

Automated scheduling

(0)

Barcode/Label management

(0)

Barcode/Ticket scanning

(0)

Batch processing

(0)

Bid management

(0)

Bill of Material Analysis

(0)

Bill of materials

(0)

BOM creation

(0)

Budgeting/Forecasting

(0)

Built-in accounting

(0)

Business process automation

(0)

Business process control

(0)

CAD tools

(0)

Graphical workflow editor

(0)

HR management

4.0

(2)

Ideation

(0)

Import/Export management

2.0

(1)

Incident management

(0)

Industrial safety management

(0)

Inspection management

(0)

Inventory auditing

(0)

Inventory control

(0)

Inventory optimization

(0)

Inventory replenishment

(0)

Inventory tracking

(0)

Invoice management

(0)

ISO standards management

(0)

Item management

(0)

Job costing

(0)

Job management

(0)

Kitting

(0)

Labor management

(0)

Lifecycle management

(0)

Logistics management

(0)

Lot tracking

(0)

Maintenance scheduling

(0)

Manufacturing inventory management

(0)

Manufacturing planning

(0)

MES

(0)

Data transformation

(0)

Data visualization

(0)

Database support

(0)

Defect tracking

(0)

Demand forecasting

3.0

(1)

Design management

(0)

Dock management

(0)

Document coding & control

(0)

Document storage

(0)

Drag & drop

(0)

eCommerce management

(0)

Electronic signature

(0)

Email management

(0)

Equipment management

(0)

ERP integration

(0)

Estimating

(0)

Exceptions management

(0)

Expense tracking

(0)

File management

(0)

File transfer

(0)

For aerospace industry

(0)

For metal fabrication

(0)

For small businesses

(0)

Forecasting

(0)

Forms management

(0)

Gantt/Timeline view

(0)

General ledger

3.0

(1)

Kinetic alternatives

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3.8

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Starting from

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Free trial

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Ease of Use

3.5

Features

3.9

Value for Money

3.5

Customer Support

3.3

Craftybase

4.6

(236)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.3

Features

4.4

Value for Money

4.5

Customer Support

4.7

Digit

4.9

(16)

visit website

Starting from

199

Per month

Free trial

Free version

Ease of Use

4.9

Features

4.6

Value for Money

4.9

Customer Support

4.9

Infor M3

4.3

(37)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

3.8

Features

4.4

Value for Money

4.0

Customer Support

4.1

Kinetic integrations (48)

Integrations rated by users

We looked at 175 user reviews to identify which products are mentioned as Kinetic integrations and how users feel about them.

Epicor Advanced MES

Integration rating: 4.0 (1)

Kinetic customer support

What do users say about Kinetic customer support?

Customer support rating:

3.5

We analyzed 42 verified user reviews to identify positive and negative aspects of Kinetic customer support.

A small group of reviewers highlight recent improvements in support responsiveness and ease of access via multiple channels.

Frequently reported by users, support response times are slow, with some issues taking days or weeks to resolve.

A significant portion of users find support staff lack product knowledge and often escalate issues without resolution.

Widespread user sentiment notes support is expensive, difficult to reach, and often unhelpful or unresponsive after initial contact.

Support options

Knowledge base

Phone support

Email/help desk

Chat

24/7 (live rep)

Faqs/forum

Training options

Videos

Live online

Webinars

In person

Documentation

To see what individual users say about Kinetic's customer support, check out the review snippets below.

“We've had issues (you'll have issues with any ERP system), and the support team has been 100% successful in serving our needs.”

Ben A.

“I do not like the ticket process because it takes forever to get a response and most times the problem could be solved in a few minutes instead of being dragged out for a few weeks.”

luke c.

accountant

“First line support team members are really just called takers and it is difficult to get to someone who actually knows the software and who might be able to assist you with the problem you are experiencing. ”

Richard B.

Director of Enterprise Technology Solutions