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Facilio Pricing, Features, Reviews and Alternatives

Facilio product overview

What is Facilio?

Facilio is a cloud-based facilities and maintenance management solution which helps property managers with collaboration, and work order management. Key features include inspections management, facilities scheduling, vendor management, a customer portal, asset management, and ticket resolution.

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Knowledge Base

Email/Help Desk

Chat

FAQs/Forum

Phone Support

Training options

Live Online

Videos

In Person

Documentation

Webinars

Facilio pricing information

Value for money

4.2

Starting from

No info

Pricing options

Free plan

Subscription

Free trial

Pricing range

view pricing plans

Value for money contenders

Facilio

Value for money

Facilio features

Functionality

4.0

Total Features52 4 categories

Most valued features by users

Alerts/Notifications

Reporting/Analytics

Activity Dashboard

API

Inventory Management

Mobile Access

Compliance Management

Customizable Reports

Facilio users reviews

Overall rating

4.2

Positive reviews

80%

Write a review

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8.6/10

Rating distribution

Pros

What did you like most about this software. Innovative Software for contemplating various features that we only found if we had 2 or 3 different software.

Fernando M.

People's in Facilio are very friendly, cooperative, intend to complete scope, make happy of the client.

Md Sabir M.

Provides an efficient means to display the real-time data that is important to the situation. Ability for all users to contribute and collaborate easily, really sets this apart.

Chris K.

Cons

Bug, unstable functionality in some cases, lack of translation and lack of a smarter spreadsheet for the equipment of those that are managed by the software.

Fernando M.

We are stil facing some problems to introduce the data into the system. We also face some problems to work with the iot sensor information.

Hostilio R.

Need to be have more 3d graphics and transitions instead of white background. Since this has been viewed by clients with no technical knowledge expecting more fancy on graphics.

Ganeshkumar A.

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Overall rating contenders

Facilio

Overall rating

Anirudh N.

Real Estate, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9/10

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Might be the first predictive FM Software out there

Reviewed 2 years ago

Overall, we've had a really smooth experience. The notifications and email flow has dropped considerably which has eased a lot of my colleagues and my time.

Pros

You can create workflows that helps you detect equipment problems before they happen. That's helped us have huge energy savings.

Cons

So far we haven't had any issues with their tech stack.

Sumith S.

Facilities Services, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend10/10

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A Pleasant Surprise

Reviewed 6 months ago

I would say it was a blessing to migrate to Facilio just before this COVID19 pandemic began in 2020. It really helped us get granular approach to our daily operations - seamlessly, even while majority of our workforce had to work-from-home. It was a complete overhaul from the way in which valuable operational data is collected, analyzed and fine-tuned, in real-time.

Pros

1) Flexibility to quickly adapt to the existing operational methods without any hassle 2) Amazing support since implementation (apparently, they take customer service very very seriously!) 3) Will not drill a hole in your pocket - even in comparison with other established platforms that has got relatively lesser features and functionalities. 4) Already future-proof and consistently putting fruitful efforts to maintain that edge

Cons

1) Could be a bit more refined (partially because of the unlimited customization options offered I presume)

Hostilio R.

Facilities Services, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend7/10

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Growing up together

Reviewed 2 years ago

We are growing up together and we really need to make it real for the customers because we are introducing something new for the market.

Pros

The possibility to use the platform as a central point of information for end users and also form services providers. As we are working on it, the possibility to integrate iot information and utilities and facilities metrics should provide to our customer important operational savings The support team from Facilio makes the difference too.

Cons

The maintenance management area. We are stil facing some problems to introduce the data into the system. We also face some problems to work with the iot sensor information

Chris K.

Mechanical or Industrial Engineering, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend10/10

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A Focus on the Important Aspects

Reviewed 2 years ago

Outstanding support! Technical expertise, and resources to provide solutions fast!

Pros

Clean look, fast and user-friendly. Provides an efficient means to display the real-time data that is important to the situation. Ability for all users to contribute and collaborate easily, really sets this apart.

Cons

Looking forward to seeing this product grow in features to include enhanced capital planning capabilities.

Fernando M.

Facilities Services, 51-200 employees

Used daily for 6-12 month

Review source

Overall Rating

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8/10

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Great software that needs to be lapdated like a diamond.

Reviewed 2 years ago

A good experience. I am learning and taking a new vision of management software. But as the title says, there are only a few improvements to make this experience even better.

Pros

What did you like most about this software? Innovative Software for contemplating various features that we only found if we had 2 or 3 different software.

Cons

Bug, unstable functionality in some cases, lack of translation and lack of a smarter spreadsheet for the equipment of those that are managed by the software.

Read all reviews