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Facilio
4.0
(20)

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Property operations and Maintenance solution

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Facilio Pricing, Features, Reviews and Alternatives

Facilio product overview

What is Facilio?

Facilio's AI, IoT- driven property operations platform allows real estate owners to aggregate real-time building data, optimize performance, and control portfolio-wide operations from one place. Customers in the commercial office, healthcare & retail categories use Facilio to reduce operations costs, increase net asset value & derisk operational liability.

Key benefits of using Facilio

Key Benefits of Using Facilio:

- Leverage a data-driven platform to connect multiple stakeholders with information. Make smart decisions to stay at the forefront of sustainability and ensure a delightful tenant experience
-Help your teams become mobile-driven and collaborate with context. Conduct all planned and unplanned maintenance activities with actionable information. Benchmark efficiency, detect anomalies and streamline your FM activities across portfolios
-Gain a portfolio-wide visualization of your 360* asset lifecycle. Simplify assessment and digitize compliance to see improved asset value. Optimize the performance of assets and energy with data-driven insights on asset health and energy consumption
-Adopt sustainability measures in your routine FM Operations. Leverage the synergy between high-power tools in Facilio’s sustainability suite to optimize your assets consistently.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
Chat
Phone Support
FAQs/Forum

Training options

Live Online
Videos
In Person
Documentation
Webinars

Facilio pricing information

Value for money

3.9

/5

20

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Facilio features

Functionality

3.9

/5

20

Total features

68

10 categories

Most valued features by users

Alerts/Notifications
Activity Dashboard
Reporting & Statistics
Reporting/Analytics
Third Party Integrations
API
Customizable Reports
Workflow Management

Facilio users reviews

Overall Rating

4.0

/5

20

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.95/10
Rating distribution

5

4

3

2

1

5

10

4

1

0

Pros
The team have been graceful but firm in the way they've managed everything. And mostly the level of patience the project team have shown us whilst working together has been amazing.
What did you like most about this software. Innovative Software for contemplating various features that we only found if we had 2 or 3 different software.
People's in Facilio are very friendly, cooperative, intend to complete scope, make happy of the client.
Cons
Bug, unstable functionality in some cases, lack of translation and lack of a smarter spreadsheet for the equipment of those that are managed by the software.
We are stil facing some problems to introduce the data into the system. We also face some problems to work with the iot sensor information.
Need to be have more 3d graphics and transitions instead of white background. Since this has been viewed by clients with no technical knowledge expecting more fancy on graphics.

Overall rating contenders

AN
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Anirudh N.

Verified reviewer

Real Estate, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Might be the first predictive FM Software out there

Reviewed 4 years ago

Overall, we've had a really smooth experience. The notifications and email flow has dropped considerably which has eased a lot of my colleagues and my time.

Pros

You can create workflows that helps you detect equipment problems before they happen. That's helped us have huge energy savings.

Cons

So far we haven't had any issues with their tech stack.

AC
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Azelea C.

Real Estate, 501-1,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great team and product to work with!

Reviewed 2 months ago

The Facilio team have been a pleasure to work with. The project has presented lots of tricky situations, many partners to collaborate with and our many requests for features that Facilio don't currently support. The team have been graceful but firm in the way they've managed everything. And mostly the level of patience the project team have shown us whilst working together has been amazing.

Pros

Dashboard that can centrally present the live data of the building systems. It's been a game changer to have all disparate systems in one place. Historical data is stored and easily accessible on the platform. Once the user knows the terminology it's relatively easy to filter the information needed. The ability to segment the data and build widgets for different user groups. Optimisation of certain systems have been great to see, although yet to be rolled out as we keen having issues. Open platform that connects easily to other open API systems.

Cons

There is no sandbox feature to allow for the build and testing to be separate to the live platform. This has caused many issues and an untidy platform for end users. It also means that it is more difficult to launch features in phases as any changes could affect the live platform.Better reporting feature outside of the widgets and dashboards is lacking. The BMS functionality of the platform is more...

sH
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supreet H.

Hospital & Health Care, 10,001+ employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Facilio CAFM Solution

Reviewed a month ago

Value for money, easy to use

Pros

User friendly interface, graphical display of process and can be customized by the user very easily.

Cons

Appointment scheduling feature is not available

CO
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Chris O.

Real Estate, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Molonglo - Facilio Partnership

Reviewed 2 months ago

It is too early to tell - but I have high hopes. We would like to continue to see new modules and are happy to help expand Facilio in Australia.

Pros

The overall customisability was the main feature of the product. It has the power to provide strong analytics and we need to capitalise on these.

Cons

The time that it took to implement. We were in a position where we significantly underestimated the required time. This is my only reservation when I recommend the platform.

AM
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Ahmed M.

Hospital & Health Care, 10,001+ employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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My Facilio Experience in FM

Reviewed a month ago

Easy to use,

Pros

User Friendly, Easy to use, flexibility and easy access to data

Cons

Mobile app, not stable in all platforms

Facilio FAQs and common questions

Q. What type of pricing plans does Facilio offer?

Facilio has the following pricing plans:
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of Facilio?

Facilio has the following typical customers:
Large Enterprises, Mid Size Business, Public Administrations, Small Business


Q. What languages does Facilio support?

Facilio supports the following languages:
English


Q. Does Facilio support mobile devices?

Facilio supports the following devices:
Android, iPad, iPhone


Q. Does Facilio offer an API?

Yes, Facilio has an API available for use.


Q. What other apps does Facilio integrate with?

Facilio integrates with the following applications:
WhatsApp, IBM Maximo Application Suite, Freshdesk, OneLogin, Domo, Okta, Slack, Yardi Voyager, Tableau, ServiceNow, Twilio, Microsoft Power BI, Xero, IBM TRIRIGA


Q. What level of support does Facilio offer?

Facilio offers the following support options:
Knowledge Base, Email/Help Desk, Chat, Phone Support, FAQs/Forum

Common Facilio comparisons

Facilio logo
IBM Maximo Application Suite logo
FaciliovsIBM Maximo Application Suite

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