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HotSchedules
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Conquer Every Shift with HotSchedules, Powered by Fourth
Table of Contents
HotSchedules - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
HotSchedules overview
Based on 460 verified user reviews
What is HotSchedules?
By industry, HotSchedules reviewers are most commonly professionals in food & beverages (32%). The most frequent use case for HotSchedules cited by reviewers is scheduling (65% of reviewers).
What do users say about HotSchedules pricing?
Some users say HotSchedules offers useful features and is worth the investment, while some reviewers feel it is cost effective and flexible. However, many users report high prices, limited value, and prohibitive costs for small businesses.
Starting price
Alternatives
with better value for money
Pros & Cons
Shift Management
Scheduling
Features
Performance and Speed
Customer Support
Integrations
HotSchedules’s user interface
HotSchedules pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.1
Features
4.3
Ease of use
4.3
Customer support
4.2
Reviews sentiment
What do users say about HotSchedules?
By industry, HotSchedules reviewers are most commonly professionals in food & beverages (32%). The most frequent use case for HotSchedules cited by reviewers is scheduling (65% of reviewers).
Select to learn more
Who uses HotSchedules?
Based on 460 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
HotSchedules's key features
Most critical features, based on insights from HotSchedules users:
All HotSchedules features
Features rating:
HotSchedules alternatives
HotSchedules
Starting from
No pricing info
Google Calendar
Starting from
No pricing info
Connecteam
Starting from
No pricing info
Google Workspace
Starting from
No pricing info
HotSchedules integrations (15)
Integrations rated by users
We looked at 460 user reviews to identify which products are mentioned as HotSchedules integrations and how users feel about them.
Integration rating: 5.0 (1)
“HotSchedules is easily accessed at waitstaff/bartender POS stations if needed. This aided in keeping the workplace professional and eliminated staff from having to use their personal devices while on the clock and on the floor when interacting with guests.”
Sanford G.
F&B Personnel, Rental & Repair Technician
Other top integrations
HotSchedules customer support
What do users say about HotSchedules customer support?
Customer support rating:
We analyzed 31 verified user reviews to identify positive and negative aspects of HotSchedules customer support.
A number of users find customer service easy to reach, responsive, and helpful when addressing questions or issues.
Multiple users report slow response times, difficulty reaching support, and inconsistent or unhelpful assistance.
Support options
Training options
To see what individual users say about HotSchedules's customer support, check out the review snippets below.
“What I like least is probably more on my part, and that is that I find it to be a lot going on and I am not exactly technologically savvy. But customer service has always been great at helping me answer any questions that I have.”
Nikki G.
Owner/Operator
“Always easy to use and customer service is fast and helpful . Have used hotschedules with previous employers and it has always been an asset.”
PJ Z.
General Manager
“I have had constant issues with customer care representatives, both with a lack of responding to emails and giving me incorrect information.”
Sharina H.
HotSchedules FAQs
HotSchedules has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. What is HotSchedules used for?
HotSchedules is an employee scheduling and workforce management application designed for use within restaurants, retail and hospitality industries, and other customer-facing businesses. The HotSchedules platform automates operational tasks such as scheduling, shift communication, reporting, forecasting, recruiting and training. Users can manage time-off and shift-swap requests remotely using the native Android and iOS mobile apps, which are accessible to all employees. Store documents and employee information on a cloud-based database for access any time, anywhere. Use the HotSchedules Recruit tool to source and hire staff economically and the 'Schoox' tool to arrange training courses for employees.
Q. What are the benefits of using HotSchedules?
Q. What languages does HotSchedules support?
HotSchedules supports the following languages:
English, Spanish
Q. Does HotSchedules support mobile devices?
HotSchedules supports the following devices:
Android, iPad, iPhone
Q. Does HotSchedules offer an API?
Yes, HotSchedules has an API available for use.
Q. What level of support does HotSchedules offer?
HotSchedules offers the following support options:
FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Phone Support, Knowledge Base, Chat
