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Intellect

Highly intuitive QMS software with extreme configurability.

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Intellect Reviews

Reviews summary

Pros

It's been a good experience. Alice, the Support Team member that we had assisting us with implementation has been awesome.

Denise K.

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Intellect is very helpful, their staff is very friendly, accessible, and willing to help.

Fernando P.

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I like the ability to customize the software to meet the company's business requirements and the ease at which this could be done.

Tae B.

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Cons

Unfortunately we lost our lead support for the software and no it falls on me to continue which I have yet to do. I do not know where to start.

Frances M.

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The documentation package is not compliant, execution and the documentation effort was poor. URS, FRS, Guides are not even accurate, much less complete.

Steven B.

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Limited in field or data manipulation (i.e., substring, formatting and converting from text to number or concatenation). Needs more programming/procedural capability.

harmandeep singh s.

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Overall rating

4.4

(38)

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89%
positive reviews
100%
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38 reviews

recommended

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Intellect Software

Reviewed 2 years ago

Overall experience with Intellect is great. Everyone at Intellect is very helpful and great to work with.

Pros

The software is easy to setup and create new modules if needed. Also very user friendly in finding documents.

Cons

There really is nothing that I don't like about the software.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Intellect Implementation and Capabilities

Reviewed a year ago

Thus far the experience has been great. The software is mostly intuitive and the abilities are endless. Really excited to become fully operational with the program across multiple departments.

Pros

This software has endless compatibility with other existing software programs. Like most software, much of the work is on the front end and we are still establishing our "live" site. However, any function, feature or scenario we have come up with and the Intellect software has been able to provide multiple ways of accomplishing the task.

Cons

Intellect requires a lot of bandwidth to complete the publishing of sites to the "test" and "live" sites. Difficult to do during normal business hours on slower networks.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Powerful platform and easy to configure and build apps without knowing coding

Reviewed 17 days ago

Very powerful platform, easy to change the OOTB and build new apps, great customer service and great and resourceful online Intellect University

Pros

Very flexible and powerful platform, easy to reconfigure the OOTB and build new app, while complying with regulations

Cons

Does not come with actual e-signature like DocuSign

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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KnowBio, LLC

Reviewed a year ago

It remains a good value when compared to other QMS solutions, because of the flexibility. Understanding "flexibility " is a selling point but i believe that effort is not well balanced with meeting industry expectations.

Pros

Ability to configure without professional services, however. Ability to build additional apps, thereby increasing value outside of Quality department

Cons

Much of the OOB workflows and configurations are not reflective to typical QMS workflows for the pharma/med device industry, therefore heavy user configuration is required. The documentation package is not compliant, execution and the documentation effort was poor. URS, FRS, Guides are not even accurate, much less complete. Understanding how the OOB configurations work is key to efficient user configurations....

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great QMS system and easy to use

Reviewed 17 days ago

Using the document control and training applications has reduced the time needed from our quality team to manage our documents and training. These two applications have replaced a full-time employee with managing our document control and training records. The Part 11 compliance also assisted with audits and ensured that documents are not modified by accident.

Pros

The customizability of the software. Being able to modify the system work for our company instead of having our company modify our processes to match the software is extremely helpful and made transitioning to using Intellect a pleasant experience.

Cons

Onboarding takes some time due to adding customizations. Onboarding would have been quicker if we used the out of box features, but the extra set up time was worth the benefit of having a fully customized system in the end.

Vendor response

Hi Alec, Thank you for taking the time to review Intellect. We're happy to hear that Intellect's extreme configurability helped you design a QMS solution that meets your unique needs. We appreciate your feedback about your onboarding experience, and we're always looking for ways to improve. Thank you for also sharing the many benefits you've experienced already. - The Intellect Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Intellect Workflow software has allowed our office to organize and to assign tasks for specific processes without over looking crucial details resulting in an increased efficiency levels.

Reviewed 3 years ago

We love that we can connect in an easy to digest , readily available format our tasks specific to workflow with color coded tags to identify process so nothing gets over looked or no tasks get lost. Charts and output documents can be generated to collect and archive records of progress and performance. The challenges to overcome with Intellect Software are mainly with key search word articulation...

Pros

Intellect Workflow provides for the creation of interactive real time color coded work flow charts and maps of our processes for our business as well as to provide status updates and tags for each step individually. Support applications are available in Android as well as IOS mobile device platforms.

Cons

We found sometimes it is a challenge to use keywords to search document archives. Intellect Workflow software could be better in this area. The types of charts though extremely useful are also limited in category and in type. Starting a month in subscription fees, Workflow Intellect is not the most cost effective solution unless user interaction is consistent and the associated use case requires this level of management.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Likelihood to recommend9/10

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Intellect

Reviewed 2 years ago

We are very happy with using Intellect for document control. We are able to manage the voluminous amount of documents that are needed to run our business in a compliant manner.

Pros

Intellect has a lot of good features and operation seems very intuitive. It is good value for the money.

Cons

We have had to use a double review process in order to be sure that all changes are captured before a document is approved.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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A well rounded software package.

Reviewed 16 days ago

Overall, this has been a great software package/platform for us and is allowing a unified system to move forward with.

Pros

There are a lot of good things about the software, but I really enjoy using the Tool and Calibration system they offer. It has helped us streamline an area that we continued to struggle with. The other great feature is the ability to create custom applications. This allows us to tailor the software more to our needs. This also includes customizing the apps we purchased as well. This way, you are not stuck using the design the developers came up with and not having it fit your needs perfectly.

Cons

I have found that app development can occasionally be a pain to get done properly but this is due to how much stuff is interconnected.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Intellect Provides Value

Reviewed 17 days ago

We have realized many process improvements and efficiencies with automated workflows in a global environment. I did extensive research and started with about 20 companies before narrowing the field down to four and eventually selected Intellect. A great decision that has, and continues to, benefit our organization.

Pros

The ability to customize the software to meet our specific processes is extremely beneficial. Streamlining and automating workflows for a consistent and global process provides efficiencies to save valuable resources. The software is user-friendly and intuitive, making user training easier and shortening the learning curve.

Cons

The software occasionally throws a curve ball but Intellect Customer Support will work through the issues with you. I would like to see more helpful and readily available published app training documentation to reduce reliance on customer support.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Gilero

Reviewed 17 days ago

It is a love/hate relationship! (software is hard - not limited to Intellect). Implementation [SENSITIVE CONTENT HIDDEN] and tech support [SENSITIVE CONTENT HIDDEN] are all-stars. Above and beyond type team players.

Pros

Customizable to be in alignment with existing Quality Management System structure/procedures vs. revamping our procedures to be in alignment with OOS software

Cons

Everything is a rabbit hole with troubleshooting and it is very time consuming, even with support from Intellect. Audit trail feature is poor, at best.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Intellect Review

Reviewed 5 years ago

The Intellect Platform can be used for a wide variety of business applications. We used the platform for the following apps: Document control (global) Training records Customer complaints Internal non-conformance Approval to use methods Shorter time to get people trained and have the records require Global visibility to issues

Pros

Easy to use, great support, Intellect works very hard to make their customers happy.

Cons

Wish we could develop more applications - not a negative for Intellect, but for my company.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Easy to Learn and Adapt

Reviewed a year ago

Overall, I have found intellect to be a solid product that can replace many manual tasks in quick development time. The aesthetics in terms of UI could be improved with some simple snap to grid that will allow for a cleaner look.

Pros

Fast, Flexible and easy to develop rapid prototyping on the fly. I have used the product in a variety of industries for a variety of clients. Anyone who still relies on excel and email can find this tool to be helpful.

Cons

When configuring, there has been times where as a Designer I can save and have everything function correctly only to find out during a publish that an error occurs. This causes a delay in publish and impacts client perceptions on build time.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Built from the Ground Up!

Reviewed 2 years ago

I use it daily to update SOP. It is very user friendly.

Pros

I loved that we were able to customize the software, which gave our internal personnel insider knowledge of how the software works so we do not constantly have to rely on out-side support. It let us build it to our requirements and process flows.

Cons

There is nothing about the software that I don't like. I don't like how Microsoft when interacting with Intellect. To open a document to make changes you need to double click on link, click open, click enable editing, then enable content. It is slow and lots of clicks just to be able to open a document to make edits.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great customer support and easy to build applications for non programmers

Reviewed a year ago

So far we've been usign for quality purpose, mostly document control and training managment. However, we have just implemented, therefore the benefit is yet to be determined. Nevertheless,I believe the applications will help to us ensure compliance, reduce paper and at the same time increase efficiency.

Pros

Intellect (QMS) comes with out of the box workflows that can be modified according to your business needs. As it is very user friendly it allows people without programming skills to modify and create applications, workflow processes and reports. Besides that, the customer service is very good, they are vey responsive, patient and understand our needs.

Cons

For someone who does not have programming skills, it can be quite annoying configuring some items every single time, in different templates and different parts of the workflow, such as email notifications. A tool such as 'copy and paste' would be wonderfull.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Intellect for everyone

Reviewed 6 months ago

Our experience with implementation has been great. We have a support team ready to help us when we need it and they provide great industry standard support.

Pros

Key component of this software is how customizable it is. Also how easy it is for someone to use without programming experience. The main processes of any quality management system is set up out of the box which saves a lot of time.

Cons

So far we have yet to find something we don't like about Intellect.

Vendor response

Hi Kristen, thank you for your review and we're very happy to hear how easy Intellect has been to customize for you. Our goal is always to make our software user friendly and to help customers build processes around their business needs.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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All Quality Systems In One Place

Reviewed 5 months ago

Realization of how much time is saved using Intellect compared to our previous system.

Pros

We have been using Intellect for about 8 months and the transition from our previous program has been great. What a huge difference it is with Intellect and how convenient it is to have everything linked and accessible with a click of a button.

Cons

The calibration app out of the box could use some improvement for reporting purposes.

Vendor response

Hi Tiffany, thank you for your review and we're happy to hear about your transition to Intellect. Thank you as well for the feedback and we look to speaking with you further about your suggestions for enhancing our calibration app and reporting. Thanks again!

Overall Rating
  • Ease of use
  • Features
  • Likelihood to recommend9/10

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Easy to Use

Reviewed 15 days ago
Pros

If you want software for an eQMS, this is the one to select. The apps are easy to use and intuitively designed. The idea that our company can configure EVERYTHING as needed is a hug plus

Cons

Nothing to not like. Easy to use and set up

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Intellect is what other eQMS systems should have been all along

Reviewed 12 days ago

Customer service and experience with the platform itself has been great.

Pros

Intellect's ability to configure without coding nor paying developers is its best feature. You can create your own apps or take their out of the box apps and configure to suit. The platform does have a learning curve understand how its intended to work together, however after training, validation, and a deployment, it's very doable yourself. The concurrent license model was very customer focused and allows small to midsize company's to truly go digital rather than struggle with expenses related to named licenses.

Cons

The out of the box applications did not suit my needs from the medical device industry.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good DMS software

Reviewed 2 years ago

We now have a universal system for all sites globally that provides immediate on-demand document delivery and offers a solid approval management system. Reporting tools are solid and support our audit needs.

Pros

The ease of global deployment was a significant benefit in our implementation. Intellect is our document management system now shared by all Infinite Electronics sites globally. There are several modules that allow you to customize the product to meet your specific requirements. The customer support is top quality, and the Intellect team is great to work with.

Cons

As with any software, it has limitations and specific interface requirements. Some of the interface requirements are a little cumbersome.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Better than most of the other options out there!

Reviewed a year ago

The people have been great, and our employees are coming up with a number of additional uses for the Intellect Platform.

Pros

I love the flexibility of the software... In combination with the native quality modules, we have built out a complete set of modules for our sales team, giving them both CRM functionality as well as an integrated look at what is happening with their customers, having all the information in one place.

Cons

It would be nice if there was a richer report designer, for the creation of professional looking printouts / pdfs.

Overall Rating
  • Ease of use
  • Features
  • Likelihood to recommend10/10

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Great application

Reviewed 2 years ago
Pros

It is very user friendly, good functionality

Cons

There isn't anything I don't like about the software

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Ease of configurability helps us meet our compliance needs

Reviewed 17 days ago

Intellect provides my company a single software solution for a thorough eQMS. An app exists for any process we may need to stay compliant with GMP regulations. If it doesn't we have the ability to build one. Intellect has offered us better organization, transparency, and documentation capabilities.

Pros

The designer user experience is intuitive. The drag and drop technology makes designing fun. Updating object properties is straight forward. Building macros is made easy. Finally, all of the mentioned functionality works together to create powerful apps.

Cons

I think that the Auto Documentation Report is a burden. A more user friendly field mapping report or chart depicting the relationship of fields to apps, templates, and workflows would be helpful.

Vendor response

Hi Sarah, Thank you for reviewing Intellect. Our mission is to offer a user-friendly, no-code platform with a market leading QMS solution, and we're happy to hear that we delivered on this mission! We also appreciate your feedback, which we've shared with development (excellent suggestion, by the way). Congrats on staying compliant with GMP regulations, and for creating better organization, transparency, and documentation throughout your organization. Sounds like you're well on your way to creating a culture of quality at Threshold Enterprises. - The Intellect Team

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Powerful tool for EQMS but requires alot of effort and lacks helpdesk support

Reviewed a year ago

Customer service is poor to follow up on reported issues in Support Tickets. Required back-up on every instance of a help desk ticket (backups only done through our company IT). Cumbersome process to submit helpdesk ticket.

Pros

This software has many great features and options that allow the designer to setup/modify templates in many ways to meet project quality requirements. Out of the box templates and apps help designers were a great foundation to further develop apps to met project requirements and goals.

Cons

Customer service is poor to follow up on reported issues. Required back-up on every instance of a help desk ticket (backups only done through company our IT). As a designer changes to a single template item on average takes 30 seconds to a minute to process which can be cumbersome when making alot of changes. When a error is generated there should be a simple "one click" option that imports all of the relevant error information to a email or help desk form instead of forcing the user to go through the cumbersome process.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Easily customizable

Reviewed 3 years ago
Pros

Customizable program and setup workflows All web based Sends reminder e-mails to ensure you keep on top of things

Cons

Does not work with some browsers Limitations on exactly what you can customize No on-premise versions

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Be intellect!

Reviewed 3 years ago
Pros

Intellect allows people without programming skills to create robust web based applications, and native mobile apps for any iOS or Android device. The native mobile apps are great and includes offline capabilities. So your users can still capture new data even when they don¿t have a connection to the internet.

Cons

Limited in field or data manipulation (i.e., substring, formatting and converting from text to number or concatenation). Needs more programming/procedural capability. Option to manipulate a more complex SQL stmt. Better charting capability.

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