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Intellect QMS Reviews
Rating criteria
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.58/10
Pros and cons
I love that my team can configure a solid out-of-the-box solution to their specific needs and can create new applications to continually build and improve our QMS.
Our experience with implementation has been great. We have a support team ready to help us when we need it and they provide great industry standard support.
Intellect is very helpful, their staff is very friendly, accessible, and willing to help.
Unfortunately we lost our lead support for the software and no it falls on me to continue which I have yet to do. I do not know where to start.
Customer service is poor to follow up on reported issues in Support Tickets.
Limited in field or data manipulation (i.e., substring, formatting and converting from text to number or concatenation). Needs more programming/procedural capability.