RightSignature Pricing Plan & Cost Guide

RightSignature

Online Document Signing, Electronic Signatures

4.55/5 (126 reviews)

RightSignature Pricing

Starting from: $14.00/month

Pricing model: Subscription

Free Trial: Available

From $14 a month

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RightSignature Pricing Reviews

Pros

  • Rightsignature has an awesome interface that lets me keep track of pending documents and integrate with my webform on my website. Really enjoying the ease of use.Chris M.Read the full review
  • Customer service is very responsive and they are in business to help customers be successful. As we have grown simple solutions have been met with just one call.Ben C.Read the full review
  • They provide a super easy and functional iframe integration which you can put on your website. Their pricing was very competitive.Nathan M.Read the full review

Cons

  • Going on two full months after cancellation and confirmation. Two months of disputing charges.Adam M.Read the full review
  • Merge field values can only be used once, you can't clone templates, any time a change is made you have to remap ALL the field and template IDs. Terrible API documentation.Damien R.Read the full review
  • Horrible customer service interferes with a decent product.Harold K.Read the full review
94%
recommended this to a friend or a colleague

25 reviewers had the following to say about RightSignature's pricing:

Mike S.

Pretty, pretty, pretty good

Used weekly for less than 6 months
Reviewed 2016-07-19
Review Source: Capterra

Right signature is the only signature program that integrates with Podio so we made the leap, never looking back

Pros
Integrates with Podio, has multi-user built in, so the price seemed more expensive but it is much cheaper.

Cons
It isn't as end user friendly as some other signature options...it also defaults to the mouse signature...which almost always looks illegible by everyone

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anna M.

Just got better

Used weekly for 6-12 months
Reviewed 2021-09-02
Review Source: Capterra

Overall extremely happy with this purchase, easy to for me to send, easy for clients to use.

Pros
Now has multi-doc sending capabilities For an accounting firm, DocuSign is insanely expensive - this is priced correctly

Cons
Would be nice if default was the signature box (or could choose a default to start with perhaps) but overall, no actual complaints.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 10/10

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Cristina H.

Good signature option but you must pay for 5 users

Used daily for 6-12 months
Reviewed 2021-04-10
Review Source: Capterra

It is a good option but it is expensive

Pros
You can customize the forms, and it was integrated with sharefile

Cons
you must pay for 5 users. The main reason we change to another software was the price.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Brent K.

Very good at document signing

Used daily for 2+ years
Reviewed 2016-11-03
Review Source: Capterra

Really enjoyed working with Rightsignature. They have a great API and it worked flawlessly with our platform. In the end however they were acquired and after that their cuwtomer service went downhill and their pricing went way up. We then switched to another company who provided the same service at a much lower cost.

Pros
Great API. with good documentation.

Cons
Pricing and after their acquisition, customer support.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Debi C.

Right signature seemed like a good alternative but didn't work for me

Used occasionally for 6-12 months
Reviewed 2020-10-06
Review Source: Capterra

Not a great experience they gave me an intro price and I ended up paying more than I expected.

Pros
Getting electronic signature on phones tablets or computers. I had hoped it would make things flow more smoothly

Cons
many clients signed in the wrong spot or missed signatures some couldn't figure it out at all. For me it was just too expensive and didn't do what I had hoped it would

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 2/10

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Damien R.

Not a good product

Used weekly for 1-2 years
Reviewed 2020-12-21
Review Source: Capterra

I am trying to use this product for clients but can;t get anyone to stick with it due to the price and lack of features/functionality. Docusign , hello sign , panda doc, etc are all better products than this

Pros
No pros from my experiences with this product

Cons
The API is terrible. Merge field values can only be used once, you can't clone templates, any time a change is made you have to remap ALL the field and template IDs. Terrible API documentation

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Curtis D.

We bought new CRM Software and Needs an E Contract Portal

Used daily for less than 6 months
Reviewed 2016-09-06
Review Source: Capterra

It was easy to set up and easy to interface the API, this will give us to go totally paperless in our offices

Pros
Easy of use

Cons
Price

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Kaloyan Z.

Wonderful tool .

Used daily for 1-2 years
Reviewed 2018-07-23
Review Source: Capterra

Pros
RIght Signature makes converting customers that much easier . Paperwork that would otherwise take hours to complete can now be done online for minutes, making the process easier for everybody. A simply essential software to have in this day and age .

Cons
I find it a bit costly for it's fairly limited usage .There are cheaper options on the market .Other than that ,there isn't really anything to complain about .

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 10/10

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Tina S.

Basic Electronic Signature Tool

Used daily for 2+ years
Reviewed 2020-02-25
Review Source: Software Advice

Very good priced signature tool, as long as you don't need Tech Support.

Pros
-Easy to use -Allows you to set up Signer Sequencing for multiple signers -Shows when the recipient views the document (or you can turn off that feature) -Allows to set up for Wet Signature only (or opt in for type to sign) -Allows to cc: all parties

Cons
- Customer service is the worst. I have put in tickets that are NEVER responded to or resolved. - It doesn't allow cover letter templates, I had to cut and paste these in every time - It doesn't hold addresses for the cc: line, had to type in every time - It doesn't allow for downloading documents for reporting without an API

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Jesus P.

Perfect Compliment to Automated Workflows with Podio

Used weekly for 2+ years
Reviewed 2019-05-02
Review Source: Capterra

Pros
We've been using RightSignature with Podio to automate the signing process for employees and vendors. Their API is robust enough to integrate with some programming help and the interface is a breeze to navigate. Highly recommended.

Cons
The pricing could be a bit lower, of course. Otherwise we haven't found any other cons.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 10/10

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Nevena D.

RightSignature

Used daily for 2+ years
Reviewed 2018-10-24
Review Source: Capterra

Absolutely wonderful user-friendly product

Pros
Amazing product. This is really the easiest way to sign a document electronically. We use the rightsignature daily, we used to print off a lot of documents and sending them to the customers, this was total waste of resources. With the rightsignature we don't kill trees, also all documents are processed on the moment they are signed, we receive them via emails. Also an email with the same copy goes to the person who signed it so both parties have the same signed paper

Cons
Pricing could be a small issue, depending on the budget and how often rightsignaure will be used.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jim L.

Easy to Use Product

Used monthly for 1-2 years
Reviewed 2017-07-14
Review Source: Software Advice

Reliable, solid product. I'm happy with it.

Pros
Great price point, accessible, and the customer service I received was excellent which is a huge reason why I stick with a product.

Cons
Can be a bit confusing at first, in terms of how to set up the signature boxes, who signs, etc. UI needs a little assistance as well, looks like a product from 2001.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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REBECCA C.

Easy to Use

Used daily for 1-2 years
Reviewed 2019-10-03
Review Source: Capterra

It was easy to use and if not so pricey I might think about using it again.

Pros
We could select whatever forms needed to be signed and email to the client. Could review and unlock from nice format.

Cons
The price, have to have ShareFile to use it, also didn't like that the different client information wasn't in separate folders.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Anonymous

Saves so much time!

Used weekly for 6-12 months
Reviewed 2019-08-29
Review Source: Capterra

Saves time, saves paper and very convenient.

Pros
I am able to ship contracts in exactly 5 minutes with RightSignature, no need to move from manager to manager trying to get signatures. My candidates also love it because they don't have to download, sign, scan then resend documents, all it takes is a stroke of a mouse. I absolutely don't know how I ever lived without this!

Cons
Creation of signatures is a bit complicated for a new user, small price to pay for such an amazing tool though.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Dan F.

Sign up, we did

Used weekly for less than 6 months
Reviewed 2021-07-29
Review Source: Capterra

The program is very tight and thought out. The options are great, there is a lot to explore, and with the price being at the correct level, we will continue to use this program.

Pros
This is a really easy program to use and we are able to use it in the office without a lot of training and explaining. clients enjoy the rapid ability to sign and return documents without leaving their home or phone.

Cons
I do not have any negative features yet to discuss. the program is really a nice package and I need to explore more of the options.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

Electronic Signature

Used weekly for less than 6 months
Reviewed 2019-01-09
Review Source: Capterra

My overall experience is user friendly and I will use it again.

Pros
What I liked most about this software was that it is super easy to use the electronic signature to use for those that cannot meet up in person.

Cons
The least thing I liked about this software was the price seemed a little high when there are other free signature programs that do similar things.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 9/10

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Beverly L.

Best feature is it's price - does the job but challenging to learn and use

Used daily for 2+ years
Reviewed 2021-07-29
Review Source: Capterra

We've had some ups and downs, and it's been a bumpy ride but we have it pretty much figure out now.

Pros
We compared many products and RS had the best price. It performs most of the functions we need, so we labor through what is a complex way for creating and sending documents. But it works.

Cons
They had a major change over in their platform when Citrix took them on and the rollout was a bit of a nightmare. There were days we could not send out contracts. Thankfully those issues have been resolved. I've spent many hours having to defend the product with my team, however.My contract creators are not happy but they know it was a financial decision to keep RS.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Chad B.

RightSignature has Extremely Poor Support, Not GDPR compliant

Used monthly for 2+ years
Reviewed 2018-11-08
Review Source: Software Advice

Pros
There are not many pro's that I can think of other than the service is simple to use. Stay away and find something better priced, with better support and that actually care about their product.

Cons
No updates in years, lack of timely and courteous support, no ability to backup documents, limited API functionality. I have been submitting tickets for almost a year with many of them going completely unanswered. If you use forms and have a lot of documents associated with them it is impossible to get backups of your documents.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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ifeanyi o.

very good for my business

Used weekly for less than 6 months
Reviewed 2016-09-27
Review Source: Capterra

i recently signed up for right-signature for my business, so far everything has worked out good and efficient for my business, i highly recommend

Pros
it does everything well and very affordable

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Natalie H.

Lost Touch With Reality

Used daily for 2+ years
Reviewed 2020-01-14
Review Source: Software Advice

Started out ok, many of our clients had trouble signing online with right signature though. Really disliked the huge price jump that it had, and when we cancelled and requested a refund we were ignored. Laughable response after over 8 years of being a paying customer.

Pros
Fairly straightforward to use, legally binding apparently, easy to insert into the software.

Cons
Price was exorbitant for what it is. Became much more clunky with new Citrix owner. No response from administration to support requests. Refused refund when requested, despite non-use and nearly a decade of paying for it!!!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 4/10

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Erin F.

Use this software to send contracts of all varying types.

Used weekly for less than 6 months
Reviewed 2018-06-25
Review Source: Capterra

Pros
Allows for the user to send contracts to anyone, even if they don't have an account. It allows for you to send reminders or for a contract to expire after a certain time period if unsigned. Allows for the user to keep all contracts organized, so you know if the other party has viewed or signed the contract you sent. Not directly from the software but there is a lot of other software that integrates this software so this makes it slightly easier to work on contracts with other parties. When sending similar contracts the software allows for you to impose the required boxes that were previously used. It also allows for the users to create templates to make it easier to send repeat contracts. The software keeps contract senders updated whenever a contract is viewed and signed and even sends a completed copy all by email.

Cons
Depending on the price it limits the amount of users that can be on a business account, so it makes it slightly annoying when the users are maxed out and more people need to have access.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Anonymous

Invaluable Tool for Creating Online Forms and Digital Signatures

Used weekly for 2+ years
Reviewed 2018-10-18
Review Source: Capterra

I use RightSignature for companywide HR-centric needs within a government and healthcare business model. This requires that signatures and documentation are open to liability and audits and need to be secure and authentic. Like any business, easy access to the end user is also necessary to quickly obtain documents and expedite paperwork intensive problems. I can easily see the use within departments, organizations and business models that support things such as finance, legal documents, etc. Anything that requires documents to be quickly accessible for completion and signature, but also highly secure and verifiable, would benefit from this. Many companies do not implement online documents because of the assumed cost and difficulty to create online documents. However, this program is extremely cheap and gives passable results by simply allowing the upload of any PDF document and utilizing quite clever overlay tools to create an end online fillable document that can get submitted to anyone with an email or access to a hyperlink. The end product, while not perfect, ads a level of professional touch and is a quick way for any smaller company to add a "high-end" feel to their documentation process. Do not assume any longer that an overpaid IT department or third party web developer is needed to create this type of product. RightSignature is simple, intuitive, and cost effective and brings a real world solution to the masses.

Pros
I have been using RightSignature for HR and Operations departmental use at two different companies. When absent, I insist we implement using it. It is a very cheap way of making professional online forms for submitting to individuals. Even with the ability to create online documents within my ATS, HRIS, etc., I find RightSignature is much more intuitive to use and easier to make changes, upload documents, and send to users. The end user typically also has fewer issues with the product. It also has a far superior combination biometric signature (think hand written signature) option with an IP address verification certificate to authenticate the signature. You can even add a third level of verification/authentication by adding an email verification. I have not seen any product come close to this level of digital signature authentication. Most utilize a simple generic "type name here" coupled with a disclaimer that typing serves the purpose of signing. While most court precedent has come out in favor of digital signatures as authentication measures, with credit cards even getting rid of signatures completely, RightSignature is basically full proof and gives the assumed credibility of a real signature with the true verification of login credentials that will pass any court litmus test and couples it all with an easy to use program for BOTH the producer and the signer/end user.

Cons
It is not integrated well with other products, such as third party ATS systems (that I'm aware of) or Microsoft Outlook. Were integration more available, I could initiate the document in RightSignature and then have it autoload into the ATS/HRIS/CRM, etc.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 9/10

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Dobromir H.

RightSignature is the best!

Used daily for 2+ years
Reviewed 2018-05-26
Review Source: Capterra

Pros
The overall quality of RightSignature is very high. I use RightSignature every day and it's of great help for me and my customers. RightSignature saves a lot of my personal and my customer's time by skipping the print/scan process for ton of documents. Ease of use is very high as well. It has user friendly design which makes it really easy to use. You can prepare a small guide for each form that will help your customers sign it. There is progress bar and navigation window. You can download PDF of the form at any time in case you find issues signing it. Features / functionality is good. RightSignature has good integration with our CRM and the signed forms are uploaded directly in our system record. Another advantage is the 24/7 customer support. Value for Money - The pricing is reasonable. I can recommend RightSignature !

Cons
I found that some of my customers have issues when signing from iOS devices , other than that I do not see downsides of RightSignature.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Amber L.

Great product for large company!

Used weekly for 2+ years
Reviewed 2018-10-23
Review Source: Capterra

Pros
Our company is widespread. This program has made sending and receiving documents requiring signature fast and cost-effective.

Cons
Would love to be able to have a "section that requires a choice" vs having to leave them as optional. At times, the forms are too small and the check boxes cover too much area. W-4 is a good example. If section three has 4 options that section requires a selection.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Polikseniya Y.

Makes the tedious quick

Used daily for less than 6 months
Reviewed 2019-04-02
Review Source: Capterra

Pros
A really neat way to handle paperwork digitally ,instead of going through the process of printing ,filling out and scanning documents. The verification process also ensures your info is secure/

Cons
Can get expensive if used by multiple people in a team ,as they charge on a per-user basis .

Rating breakdown

Ease of use
Features

Likelihood to recommend: 9/10

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