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Onspring
4.8
(59)

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Intelligent automation & real-time reporting for any process

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(5)

Onspring Pricing, Features, Reviews and Alternatives

Onspring product overview

Price starts from

174

Per year

Other

What is Onspring?

Individual solutions offered with Onspring people-powered automation software:

Key benefits of using Onspring

  • Central project portal allows teams to collaborate on internal projects, client deliverables, and company initiatives, with the ability to track project status, documentation, milestones, ownership, and more.

  • Diagram entire processes in stages with visuals and create approval/rejection paths for non-linear processes.

  • Apply business rules and workflow logic to automatically notify designated teammates of recent updates or actions needed, and schedule automatic reports to select stakeholders, executive teams & board members.

  • Send surveys to internal, external & third-party recipients (no account required); format questions and customize responses by multiple-choice, drop down, open text & more. Use branching logic to hide or display questions based on previous answers, and automatically collect & score results, assign risk scores, or trigger follow-up actions.

  • Pull in data from any source, including Onspring apps, spreadsheets, .csv files & third-party integrations, then create any reporting view desired to see live trending and drill down into any record or any chart for deeper details.

  • Create tailored views, task lists & unique data visualizations for anyone in dashboards so project owners, execs and the board has the numbers need to best manage and track KPIs.

  • We've demystified complex calculations so that everyone can tap into the power and insights of advanced formulas using pre-configured mathematic equations.

  • Users can be assigned roles to be allowed access to the data they need and protect sensitive information from unapproved access.

  • Drag-and-drop interface allows users to configure workflows, apps, surveys, reports, and dashboards to suit their needs all on their own - no IT resources needed ever.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    24/7 (Live rep)
    FAQs/Forum
    Phone Support
    Email/Help Desk
    Chat

    Training options

    Documentation
    Live Online
    Webinars
    In Person
    Videos

    Onspring pricing information

    Value for money

    4.8

    /5

    59

    Starting from

    174

    Per year

    Other

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Onspring features

    Functionality

    4.6

    /5

    59

    Total features

    151

    15 categories

    Most valued features by users

    Alerts/Notifications
    Activity Dashboard
    Reporting & Statistics
    Third Party Integrations
    Reporting/Analytics
    API
    Customizable Reports
    Data Import/Export

    Functionality contenders

    Onspring users reviews

    Overall Rating

    4.8

    /5

    59

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.26/10
    Rating distribution

    5

    4

    3

    2

    1

    47

    10

    2

    0

    0

    Pros
    Our Onspring technical lead - [SENSITIVE CONTENT] was wonderful, extremely knowledgeable and had a fantastic attitude.
    Working with Chris and Jason was a great experience. Customer support is superb.
    Overall, great experience with the tool and good return on investment.
    Cons
    There is a bit of a learning curve for new users, can be difficult to configure for individual needs. The stock software is very basic.
    So many attributes, sometimes difficult to understand.
    We store our workpapers in it for audits we perform. We do our risk assessment in it.

    Overall rating contenders

    AvatarImg
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    Michelle D.

    Insurance, 10,001+ employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Great tool and easy to use

    Reviewed 3 years ago

    OnSpring has allowed us to manage projects, contracts, and vendors in a whole new way. No longer are items stored in multiple areas, they are all right in here in one easy to use tool. The team at OnSpring is extremely helpful and the best group of people to work with. They are extremely flexible and understood our needs from the start. I cannot say enough about this company overall.

    Pros

    OnSpring is honestly THE easiest software to use. Right from the start the layout is appealing and not overwhelming at all. Without any formal training, a user can quickly figure out how to use it and be up and working in no time.

    Cons

    At this point, I cannot think of a downside to the software. Everything we have needed OnSpring to do, it does!

    Vendor response

    Thank you for providing such a great review of Onspring! We are glad to hear the software platform has been so beneficial for your organization. And, we're just as delighted to hear about your positive experience with our team. We appreciate your partnership with us and always, your feedback.

    AvatarImg
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    Michael M.

    Financial Services, 10,001+ employees

    Used daily for 6-12 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Straightforward and flexible

    Reviewed 2 years ago
    Pros

    The licensing model is simple and straightforward that allows for post-deployment flexibility and growth. This is very valuable in the SaaS space, as it becomes increasingly more complex. It comes with a lot of functionality built out of the box, but can be reshaped to fit most processes you can think up. The education and support from the OnSpring team is outstanding. They are truly partnered in understanding your problem and helping you build a solution to meet it. It's very easy to learn and use. Within a week of purchasing we were able to launch simple processes in the platform and realize immediate value. This was instrumental in gaining executive buy-in with the product, as most are burnt out on 6-12 month implementations before realizing an ROI.

    Cons

    It misses some of the logic functions you see in more advanced platforms. The licensing approach can be a double-edged sword as you can't allow for read-only access without utilizing a full license. Feature releases are done roughly quarterly, which means there is a significant delay between when feature need is realized and when it's delivered. Lacks the functionality to build a public facing user portal. They use surveys to accomplish this, but they are unwieldy since the URL changes every time you update the survey.

    Vendor response

    Michael - Thank you for taking the time to post such a thorough review of Onspring. We take pride in our ability to fully deliver on customer needs and use cases. We also appreciate you providing input on functionality we could improve upon; this is invaluable to our product team, which is constantly looking for additional ways to add value and improve your experience.

    mo
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    malika o.

    Education Management, 5,001-10,000 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    My Onspring review

    Reviewed a year ago

    Not bad

    Pros

    easy to use, appealing to the eye, central location for all projects

    Cons

    Needs more dashboard elements, Burndown charts, the metrics needs to change accordingly with selection in report

    Vendor response

    Malika - Thanks for taking the time to post this review; we really appreciate it. I'm going to ask your Customer Success Manager to contact you to help with dashboard elements, as I believe there are ways he can help you create exactly the type of reports and metrics you're looking to show. And if not, we'll take it up with our product team!

    DF
    AvatarImg

    Drew F.

    Consumer Goods, 5,001-10,000 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Best in Class Audit Management Software

    Reviewed 3 years ago

    Our team is able to work in a single system that includes all facets of their job responsibilities, including risk assessment, engagement planning, project management, and fieldwork. Reporting is streamlined and extremely easy to modify as needs change.

    Pros

    Onspring is exceptionally easy to deploy and use with minimal training. The intuitive nature of the product and customizable functionality meant we were able to quickly spin up experiences for our internal auditors, managers, and business stake holders that are tailored to their needs and functions.

    Cons

    Onspring uses a common text field functionality that, like almost all others that I am aware of, occasionally has issues in rendering copy/paste text from MS Word. This is not just an Onspring-specific issue and the Onspring editor does include a "clear formatting" button that fully addresses this concern.

    Vendor response

    Drew - Thank you for posting a thorough review on the Onspring platform and your experience utilizing our solutions to fit your organization's needs.

    DL
    AvatarImg

    Daniel L.

    Banking, 51-200 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Review

    Reviewed a year ago

    I use this product for internal audit at the bank I work at. We store our workpapers in it for audits we perform. We do our risk assessment in it. We track findings and do our schedule in Onspring. We use it to maintain our list of key internal controls for COSO and document our testing of those controls monthly in this tool.

    Pros

    The product is very customizable and easy to understand once you learn it is a relational database with a user interface of easy to understand charts/graphs on top of it.

    Cons

    Mapping feature - this one is new but additional features to customize map overlays based on census tract information would be useful in mapping.

    Vendor response

    Daniel - Thank you for providing such a thorough review of Onspring. We truly appreciate you taking the time to post this and also appreciate your suggestion on the geographical mapping use case. Our product team will be looking into this!

    Onspring FAQs

    Q. What type of pricing plans does Onspring offer?

    Onspring has the following pricing plans:
    Starting from: $174.00/year
    Pricing model: Subscription


    Q. Who are the typical users of Onspring?

    Onspring has the following typical customers:
    Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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    Q. What languages does Onspring support?

    Onspring supports the following languages:
    English

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    Q. Does Onspring offer an API?

    Yes, Onspring has an API available for use.

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    Q. What other apps does Onspring integrate with?

    Onspring integrates with the following applications:
    Jira, SecurityScorecard, BitSight

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    Q. What level of support does Onspring offer?

    Onspring offers the following support options:
    Knowledge Base, 24/7 (Live rep), FAQs/Forum, Phone Support, Email/Help Desk, Chat

    See alternatives

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