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Rootly Logo

Rootly is a Slack-native incident management platform.

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Rootly - 2026 Pricing, Features, Reviews & Alternatives

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Rootly overview

What is Rootly?

Rootly is a cloud-based incident management solution that helps businesses in technology, consumer electronics, cosmetics, and other sectors track and manage incidents via alerts, role assignments, audit trails, risk assessments, and more.

Key benefits of using Rootly

Some things you can do and automate with Rootly:
- 🧪 Creating dedicated incident channels, Zoom rooms, and Jira tickets
- 🧑🏾‍🤝‍🧑🏾 Looping in the right teams/responders and assign roles (e.g. Commander)
- ⏰ Setting reminders and tasks (e.g. updating Statuspage every 30min)
- 🎤 Communication with stakeholders (e.g. Statuspage, Slack, Email)
- 📌 Automated postmortem timeline generation and action item tracking
- 📟 Paging on-call via PagerDuty / Opsgenie without leaving Slack
- 📊 Tracking and visualizing metrics such as MTTR and incident causes
- 📝 Write postmortems in tools you use like Confluence, Google Docs, and more
- ...and much more!

Will Rootly work with my existing process? Yes!
- 🔮 Workflow builder lets you customize Rootly (e.g. page Infra and email leadership when incident > SEV1)
- 🎛️ 30+ integrations across PagerDuty, Opsgenie, Jira, GitHub, Datadog, Zendesk, and API for custom requests

Starting price

Free

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Rootly’s user interface

Ease of use rating:

Rootly reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

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Rootly's features

Activity dashboard
Alerts/Notifications
API
Audit management
Audit trail
Communications management
Compliance management
Corrective and preventive actions (capa)
Customizable reports
Customizable templates
Data visualization
Disaster recovery
Document management
Email alerts
Event logs
Forms management
Incident reporting
Investigation management
Issue management
IT incident management
Maintenance scheduling
Mobile alerts
Monitoring
Multi-Channel communication
Multi-Language
On call scheduling
OSHA compliance
Real-Time monitoring
Real-Time notifications
Real-Time reporting
Reminders
Risk alerts
Risk analysis
Risk assessment
Safety incident management
Single sign on
Status tracking
Task management
Third-Party integrations
Workflow management

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Rootly pricing

Value for money rating:

Starting from

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No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Rootly price and value

Value for money rating:

Rootly support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Knowledge Base
FAQs/Forum
Phone Support
24/7 (Live rep)

Rootly FAQs

Q. What type of pricing plans does Rootly offer?

Rootly has the following pricing plans:
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Rootly?

Rootly has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Rootly support?

Rootly supports the following languages:
English


Q. Does Rootly offer an API?

Yes, Rootly has an API available for use.


Q. What other apps does Rootly integrate with?

Rootly integrates with the following applications:
Freshservice, GitHub, Webex Suite, Jira, Datadog, Grafana, Mattermost, Google Docs, Airtable, Trello, Looker, Microsoft Teams, GitLab, OpsGenie, Twitter/X, OneLogin, Okta, Slack, ServiceNow, Confluence, Dropbox Paper, Heroku, Google Meet, Google Calendar, Terraform, Shortcut, Zendesk Suite


Q. What level of support does Rootly offer?

Rootly offers the following support options:
Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, Phone Support, 24/7 (Live rep)

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