ServiceBox - 2026 Pricing, Features, Reviews & Alternatives

ServiceBox manages the end-to-end business process for the commercial service contractor. The web based software connects the office and the field techs, manage customer relationships, keep track of job sites, create quotes, work orders, scheduling, invoicing, payments, inventory, ongoing maintenance, recurring work, timesheets, and more. ServiceBox integrates with QuickBooks Online, QuickBooks Desktop, and Sage 50.

Key features include custom status, customization, to-dos, notes, pictures on site, GPS, custom pricing, and more. It assists with job management and customer management. It keeps track of job contracts and interactions with customers. Users can find all notes, quotes, work orders, invoices in a centralized location. It enables businesses to create quotes for customers and keep track of where they are by configuring ServiceBox with customer status. In the calculation section, users can generate quotes with custom pricing categories and offer discounts.

Users can create new work orders for specific customer and job site combinations, assign multiple technicians to the work order, notify them of any changes to their schedule, and more. Technicians can check in and out of the job, send an en route notification, enter in time and materials, expenses, job notes, checklists and take pictures at the job site. Note can be applied to equipment or to the job site itself. Once the job is completed it immediately notifies the office staff so they can process billing. It offers a schedule feature to assign techs to jobs and make it easy for them to see the jobs for the day.

It lets users manage the costs in the work order itself or generate a report to see how all jobs are profitable. Businesses can generate invoices based on quotes or for time and materials jobs, send a payment link to a customer and allow them to take payments from anywhere. It manages new invoices, payments, and timesheet data. It can schedule work orders automatically, view inventory items remotely, keep track of multiple locations and pull items out at the job. The tool also helps generate reports that help manage the day-to-day work.