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Tripleseat
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Guest and event management tool for hospitality businesses
Table of Contents
Tripleseat - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
Tripleseat overview
What is Tripleseat?
Tripleseat is an event management platform for restaurants, bars, nightclubs, hotels, and other unique venues. The solution enables teams to streamline the event booking and planning process, helping businesses increase event revenue.
Tripleseat's comprehensive suite of tools lets stakeholders simplify every aspect of event management. The platform's direct lead capture integrates with websites and social media to ensure no lead goes unnoticed, while the centralized lead dashboard and automated responses enhance productivity and response times. Customizable lead forms and diagramming tools allow businesses to collect critical event details and showcase the venue's versatility, converting more leads into bookings.
The platform's mission-critical event management features harmonize the entire event planning workflow. Online booking calendars eliminate scheduling conflicts, automated document creation generates professional proposals and contracts, and the client collaboration portal enhances engagement. Tripleseat's data and analytics capabilities provide real-time insights to implement strategic decisions, supercharging event performance.
Key benefits of using Tripleseat
Starting price
Pros & Cons
Coordination
Responsiveness
Synergy
Deliverability
Formatting
Glitches
Tripleseat’s user interface
Tripleseat pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.5
Ease of use
4.6
Customer support
4.7
Reviews sentiment
What do users say about Tripleseat?
Reviewers appreciate Tripleseat for streamlining event management, organizing details, and improving team collaboration. They find it helpful for centralizing documents, tracking communication, and managing restaurant and catering events efficiently. They value customizable templates, reporting tools, and the ability to access information from anywhere, which makes daily operations smoother.
Users report issues with email communication, such as messages landing in spam folders and limited integration with other software. They mention occasional challenges with customer support response times, document formatting, and reporting customization. Some feel that more robust features for offsite events and client communication would enhance their experience.
Select to learn more
Who uses Tripleseat?
Based on 572 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Tripleseat's key features
Most critical features, based on insights from Tripleseat users:
All Tripleseat features
Features rating:
Tripleseat awards
Tripleseat alternatives
Tripleseat
Starting from
No pricing info
Showpass
Starting from
No pricing info
EMS
Starting from
9000
Per year
eShow
Starting from
1
Per year
Tripleseat pricing
Value for money rating:
Starting from
No pricing info
User opinions about Tripleseat price and value
Value for money rating:
To see what individual users think of Tripleseat's price and value, check out the review snippets below.
Courtney S.
Catering director
Ryan M.
General Manager
Tripleseat integrations (31)
Integrations rated by users
We looked at 572 user reviews to identify which products are mentioned as Tripleseat integrations and how users feel about them.
Integration rating: 3.6 (5)
“Small issue when it came to integrating event plotting with rooms but after some back and forth we did solve this”
“Because guest send their enquiry through our website and triple seat recognises the availability in SeveRooms.”
Michaela S.
Senior Event Manager
Integration rating: 5.0 (5)
“It pulls all the data I want into the outlook calendar! Perfect for my needs.”
Courtney H.
Venue Rentals Coordinator
Integration rating: 5.0 (1)
“We create layouts in allseated and attach them to the clients tripleseat event page”
Anonymous R.
Event Coordinator
Integration rating: 2.0 (1)
“This integration is extremely important for getting deliveries to clients who order through tripleseat direct. Unfortunately, more times than not, the driver either doesn't show up at all or show's up very late. We have had to personally deliver orders before due to times not being updated on the drivers side or miscommunication between when we were expecting them versus when they are actually arriving.”
Calista E.
Sales & Event Coordinator
Integration rating: 5.0 (8)
Integration rating: 4.8 (4)
Integration rating: 4.5 (2)
Integration rating: 3.0 (1)
Integration rating: 3.0 (1)
Integration rating: 1.0 (1)
Tripleseat customer support
What do users say about Tripleseat customer support?
Customer support rating:
We analyzed 109 verified user reviews to identify positive and negative aspects of Tripleseat customer support.
Widespread user sentiment highlights Tripleseat's customer support as responsive, friendly, and quick to resolve issues.
Multiple users appreciate having dedicated account managers who proactively check in and offer personalized assistance.
A number of users value being able to reach real people easily for onboarding, troubleshooting, and ongoing support.
A minority of users report slow or inconsistent response times, with some finding it difficult to reach support when needed.
Support options
Training options
To see what individual users say about Tripleseat's customer support, check out the review snippets below.
“Excellent customer service as well that is responsive and helps troubleshoot event the tiniest of issues.”
Tatiana T.
Senior Events Manager
“I was introduced to my account manager CSR once we started with Tripleseat and CSR always gets back to me right away if I have an issue. ”
Christina H.
Director of Sales and Events
“It happens very often with my finance clients. When I've brought this up, customer support has just said to tell the client to check their junk folder but I can't really keep telling the Directors of Private Dining for major banking companies the problem is on their end”
Kimberly S.
Events Coordinator
Tripleseat FAQs
Tripleseat has the following pricing plans:
Pricing model: Subscription
Q. Who are the typical users of Tripleseat?
Tripleseat has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does Tripleseat support?
Tripleseat supports the following languages:
English
Q. Does Tripleseat support mobile devices?
Tripleseat supports the following devices:
Android, iPad, iPhone
Q. Does Tripleseat offer an API?
Yes, Tripleseat has an API available for use.
Q. What other apps does Tripleseat integrate with?
Tripleseat integrates with the following applications:
Stayntouch PMS, Constant Contact, Microsoft Outlook, The Loop Experience Platform, OpenTable, Event Staff App, Fishbowl, GoTab POS, Kenect, Publisher Pro, WebRezPro, Square Online, Stripe, SevenRooms, TimeForge, DoorDash for Merchants, Uniguest Hub, PeopleVine, Cvent Event Management, Fishbowl, Meta for Business, Maestro, Google Calendar, Poppulo Employee Communications, Mailchimp, Prismm, Mews, EventUp Planner
Q. What level of support does Tripleseat offer?
Tripleseat offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat
