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UpKeep
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Asset operations management software for businesses
Table of Contents
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UpKeep - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: February 2026
UpKeep overview
Based on 1320 verified user reviews
What is UpKeep?
Reviews for UpKeep come from a wide variety of industries, including real estate (7% of reviewers), food & beverages (5%), and hospitality (5%). The most frequent use case for UpKeep cited by reviewers is maintenance management (64% of reviewers).
What do users say about UpKeep pricing?
Reviewers appreciate the free trial and 'View Only' account, which they say help teams evaluate UpKeep without extra cost. Some users report that advanced features require higher-priced plans, and they find per-user pricing expensive for larger teams.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Maintenance Management
Inventory Management
Maintenance Tracking
Slow and disruptive updates
Recurring technical glitches
High and rigid pricing
UpKeep’s user interface
UpKeep pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.4
Ease of use
4.6
Customer support
4.7
Reviews sentiment
What do users say about UpKeep?
Reviews for UpKeep come from a wide variety of industries, including real estate (7% of reviewers), food & beverages (5%), and hospitality (5%). The most frequent use case for UpKeep cited by reviewers is maintenance management (64% of reviewers).
Select to learn more
Who uses UpKeep?
Based on 1,320 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
UpKeep's key features
Most critical features, based on insights from UpKeep users:
All UpKeep features
Features rating:
UpKeep awards
UpKeep alternatives
UpKeep
Starting from
20
/user
Per month
Fracttal One
Starting from
No pricing info
MaintainX
Starting from
No pricing info
Limble
Starting from
No pricing info
UpKeep pricing
Pricing plans
Pricing details:
Professional
No pricing info
Features included:
- Multiple Inventory Lines
- Signature Capture
- Customizable Request Portal
- Mobile Offline Mode
- Advanced Analytics & Reporting
- Intelligence Suite (AI Features)
Enterprise
No pricing info
Features included:
- Workflow Automation
- Downtime Tracking
- Reliability Tracking
- Purchase Order Management
- Multi-site Module Support
- Standard API Access
- Custom Work Order Statuses
- Custom Integrations Support
- Customizable Dashboards
- Custom Roles
- Single Sign On (SSO)
- Intelligence Suite (AI Features)
User opinions about UpKeep price and value
Value for money rating:
Of 101 reviews that provide robust commentary on UpKeep's price and value, 61% mention it in a positive light.
Reviewers appreciate that UpKeep offers a free trial and a free “View Only” account, which helps teams evaluate the software and allows supervisors or leads to access information without additional cost. Some users say the availability of a free version or nonprofit discounts makes UpKeep more accessible and cost-effective, especially for small teams or organizations with limited budgets. They find the pricing fair for the features included, and indicate that the platform delivers good value compared to other CMMS solutions, particularly for essential functionalities. Some reviewers find the per-user pricing model appealing for its low barrier to entry and flexibility in scaling as their needs grow.
However, some reviewers feel that advanced features are locked behind higher-priced plans, making it difficult for smaller businesses to access all functionalities without significant investment. Users think the per-user pricing can become expensive quickly, especially for larger teams or when only a few additional features are needed. Some users report frustration with the lack of bulk or concurrent user licensing, limited customization in lower-tier plans, and the absence of à la carte options. Reviewers indicate that the cost structure may not offer sufficient economy of scale and that additional fees for training or specific features can add up, making UpKeep less affordable for some businesses.
, and
To see what individual users think of UpKeep's cost and value, check out the review excerpts below.
UpKeep integrations (27)
Integrations rated by users
We looked at 1,320 user reviews to identify which products are mentioned as UpKeep integrations and how users feel about them.
Integration rating: 5.0 (3)
Integration rating: 5.0 (3)
Integration rating: 5.0 (2)
Integration rating: 4.0 (2)
Integration rating: 5.0 (2)
Integration rating: 5.0 (2)
Integration rating: 4.0 (1)
Integration rating: 4.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 3.0 (1)
Integration rating: 5.0 (1)
UpKeep support options
Typical customers
Platforms supported
Support options
Training options
UpKeep FAQs
UpKeep has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
These products have better value for money
Q. What is UpKeep used for?
UpKeep is an asset operations management solution that helps businesses scale by giving every maintenance and reliability team the tools and information they need to run operations. It is a cloud-based CMMS (computerized maintenance management system) designed to be used on mobile devices and suitable for a range of industries including manufacturing, construction, distribution, warehousing, utilities, hotels, restaurants, food processing, churches, education, and more. The system allows users to manage maintenance planning and work orders on-the-go, with tools for work order creation, prioritization, signature capture, image annotation, asset data import, barcode scanning, inventory management, chat & collaboration, invoice creation, and more. UpKeep allows users to create custom work orders for multiple purposes, such as creating checklists and measuring values, using templates and form items. Files, pictures, and parts can all be added to tasks, and users can prioritize work orders according to their urgency. Work orders and invoices can be created in PDF format, and emailed or printed. Asset data can be imported into UpKeep from existing records, and barcodes assigned to parts or assets, which can be scanned to add them into work orders. Users can create recurring schedules for preventative maintenance, and reserve or schedule individual parts to be used for specific work orders. Inventory can be managed by location, and part history tracking allows users to see where each part has been used. UpKeep automatically sends users push notifications and alerts in real time to inform them of any task updates or issues with equipment. Sensors can be integrated to enable real-time asset monitoring, and users can create triggers to automatically generate maintenance requests when specific conditions are reached. Users can view detailed reports of sensor data, such as humidity, tilt, temperature, and more. UpKeep also allows users to collaborate with real-time in-app chat for discussing issues or sharing updates, and reports on completed tasks, spend, and any recurring issues.
Q. What are the benefits of using UpKeep?
Q. What languages does UpKeep support?
UpKeep supports the following languages:
Chinese (Simplified), English, French, Spanish
Q. Does UpKeep support mobile devices?
UpKeep supports the following devices:
Android, iPad, iPhone
Q. Does UpKeep offer an API?
Yes, UpKeep has an API available for use.
Q. What level of support does UpKeep offer?
UpKeep offers the following support options:
Email/Help Desk, Chat, Phone Support, Knowledge Base, FAQs/Forum, 24/7 (Live rep)
