Proxyclick Pricing, Features, Reviews & Comparison of Alternatives

Proxyclick

Visitor management for an ever-changing world

4.59/5 (306 reviews)

Proxyclick overview

What is Proxyclick?

Proxyclick enables Enterprise companies to manage their people flows, from visitors to employees to contractors and beyond.

Why leading companies choose Proxyclick
- Support: our team is based across the globe and ready to help you.
- Access control integrations: connect Proxyclick to your existing infrastructures for a safe work environment.
- Best-of-breed applications: connect Proxyclick with tools your team already uses such as desk booking apps, meeting room booking apps or communication apps.
- Data privacy: we have the full ISAE 3000 Type I Privacy Attestation.
- Unlimited kiosks, hosts and visitors.

A smart visitor and employee management system helps you increase the safety of your premises. Rely on our security features for a safer work environment:
- Health screening on mobile prior to the visit
- Emergency list of all visitors and employees present on-site
- NDAs stored and easy to retrieve
- Watchlists (internal and government-issued)
- ID Match
- Contact tracing

Your data is safe with us. Proxyclick is the only VMS to have obtained a full ISAE 3000 Type I Privacy Attestation.
www.proxyclick.com

Pricing

Starting from
$100/month
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, China and 5 other markets, India, Japan, Germany, Brazil, Mexico

Supported languages

English, Chinese (Simplified), Chinese (Traditional), Czech, Danish and 16 other languages, Dutch, Finnish, French, German, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai
Proxyclick screenshot: Visitors, contractors, clients, interviewees,... all check themselves in on an iPad or a Windows Surface.Case study: Brooklyn Navy YardProxyclick screenshot: You can require visitors to take a picture right from the tablet during the check-in. The picture can be used in the host notification, to verify the identity, or to be printed on their badge.Proxyclick screenshot: Protect your people and intellectual property: with facial recognition technology, verify the identity of your visitors by matching their document with the picture taken from the tablet.Proxyclick screenshot: Add custom screens to display safety instructions your visitors or contractors should be aware of.Proxyclick screenshot: Customize badges with all the information you find necessary: a picture, the visitor's name, the host's name, the type of visitor, the Wi-Fi password, a QR code, and more.Proxyclick screenshot: Example of a black and white badgeProxyclick screenshotFeature Explained: Touchless check inHow to create custom flows with Proxyclick?Case study:  Visitor management at the workspace of tomorrowLucozade Ribena SuntoryCase study: Visitor management at food manufacturing sites

Proxyclick user reviews

Value for money
Features
Ease of use
Customer support
  4.5
  4.4
  4.6
  4.7
Mark Hill

An enhanced visitor experience driven by the team's insatiable appetite to innovate!

Used daily for 1-2 years
Reviewed 2017-11-29
Review Source: GetApp

Pros
Above all I am most impressed by the continuous innovation that accompanies a Proxyclick installation - it just doesn't ever stop and in my mind demonstrates just how committed and passionate the team is about their product. Proxyclick has elevated visitor management well beyond the simple act of registration... and incorporated notions of security, health and safety, brand promotion, customer communication and privacy. It is also the most globally-minded system we have found on the market... not just by incorporating multiple languages but also by paying special attention to the importance of design. The result is that users of any nationality can use Proxyclick very intuitively (at the kiosk or in the back office). The set up is simple, and the settings are very configurable (without adding needless complexity) to give administrators the flexibility required to customise the product by client (eg, personalised visitor badges or registration flows etc.). In an age where digital technology threatens to eradicate the role of people... it is very refreshing to have a digital technology on the market that compliments our teams' efforts on the ground and ensures they can deliver a more dynamic visitor experience where human interactions thrive.

Cons
Personal data, privacy and data security concerns are an ever-present concern for us and our clients. Not only do we need to contend with the threat of cyber attacks but also being compliant with new legislation (eg, the EU's General Data Protection Regulation). Proxyclick - as with all SaaS products in the marketplace - will therefore need to take their product to the next level to ensure it stays a best-in-class solution.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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René Verhoef

Proxyclick - Must have for Frontdesk

Used daily for 2+ years
Reviewed 2016-08-08
Review Source: GetApp

I am René Verhoef, 25y old and a active user of Proxyclick. my first experience with Proxyclick was implementing it for the company i worked for, as IT specialist i found Proxyclick very user friendly, the interface & information available on the website are very easy to understand, but as IT specialist there is enough in dept data to work with. This makes Proxyclick a unique tool for both the new and experienced employees of a company. The proxyclick expirience leaves a satisfied visitor, and saves the frontdesk a lot of registration time, this is why it pays itself back within weeks of use. on top of that it gives the Building service a unique enmergency list that's always up-to-date and user friendly, this alone is worth the buy. iv'e saw Proxyclick in company's from 10 to over a 100 employees, even as replacement for a frontdesk/reception. there is a lot of room for this tool to be a Must have for companys.

Pros
Professional user expirience Enmergencylist + App Notification SMS / E-mail on arrive Visitor badge / security by photo friendly user interface very helpfull support desk

Cons
Automatic graph (e-mail) each month with a top 5/10 of visited company's, or wich employee had the most visits etc. default no option for migrate the employee's(from other software) to Proxyclick enmergency list - it is posible when letting the employees sign in through proxyclick, yet not perfect.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Brandon Waymire

Good, but not perfect

Used daily for 2+ years
Reviewed 2017-01-06
Review Source: Capterra

I've been an administrator in our company's proxyclick for the past couple of years. Overall there have been vast improvements to the system which i like such as the design and layout. The ability to check people in/out and see real time status has been a life saver. The underlying issues i continue to have with our site security offices are the recurring visits. When a recurring visit is input for an individual/group, the very first day of the visit shows all of the pertinent information needed (i.e. type of access, company visiting, etc). However, all other days of that set recurring access does not show the same details needed. This forces the user to go all the way back to the original start date of the access in order to find out the information, which can be very time consuming and frustrating on an extremely busy day. I would like to see that improve. Another frustrating area from an admin standpoint is the entry of colleagues into proxyclick. This feature is fine if you have an individual only needing to be added to one site, but if you are needing to add a colleague to more than 30 sites it's a bit of an arduous task having to click 'Add Colleague' after clicking under every single location. If there is a way to have an 'Add Colleague To All' option, that would make this new year so much better.

Pros
Please see my overall experience comments

Cons
Please see my overall experience comments

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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James Milton

We use it in multiple offices and never had a major issues.

Used daily for 2+ years
Reviewed 2018-01-16
Review Source: Capterra

Was able to have receptionist leave their desk without having people need to wait at an empty desk helpless.

Pros
Text message notification. The ability for the guest to receive an e-mail that contains our wifi password.

Cons
The e-mails are sometimes slow to come through, but other than that not a lot. The delivery option (which is new) could be simplified to just be a single click, but its all nitpicker stuff.

Response from Proxyclick


Hi James, thanks for your review and feedback.

Can you please send us an example of a slow email so we can analyze? Normally emails are delivered 1-2 seconds after processing. What we also witness is that they can be slowed down by anti-spam software installed at our clients, hence the importance to white list Proxyclick.

And, thanks for the suggestion of the delivery option ! We plan to further improve the feature based on client feedback. So thank you!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Julie Picotin

Making my job easier!

Used daily for 1-2 years
Reviewed 2019-08-01
Review Source: Capterra

The experience is lovely! Our guests are super impressed with "our technology". They all want to have more info about it. It reflects the type of business we are!

Pros
Being at the reception of the building on top of many other tasks, Proxyclick made my job easier by "finding" the hosts for me. In the past, I used to have to call on office phone, then text, then call on cell phone, then try email and/or walk around the office to find the hosts.

Cons
Some customs screens can (and certainly will!) be more customizable. Ex. we have bilingual (french and english) guests and my custom screens requesting permission to include them in our mailing lists has to have both languages on it bacause we can't make one french and one english depnding on the chose language.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Proxyclick pricing

Starting from
$100/month
Pricing options
Subscription
Free trial
View Pricing Plans

Proxyclick offers a must-have starter pack with customizable add-on packages available for an additional cost. Proxyclick offer unlimited visitors, unlimited hosts, and unlimited kiosks.

- Prime Pack: $100/month/location. All the key features to enhance visitor experience, secure assets, and streamline operations.

Add-on Plans:

- Efficiency+: $90/month/location. For companies with large volumes of visitors.

- Security+: Custom price. For companies with advanced needs for security and compliance workflows.

- Privacy+: $110/month/location. For companies with advanced compliance needs around data privacy.

- Delivery+: $70/month/location. For companies with large volumes of deliveries.

Proxyclick features

API
Activity Dashboard
Activity Tracking
Audit Trail
Auditing
Automatic Notifications
Third Party Integration
Workflow Management

Billing & Invoicing (340 other apps)
Compliance Management (462 other apps)
Customizable Reporting (455 other apps)
Data Import/Export (430 other apps)
Document Management (406 other apps)
Document Storage (355 other apps)
Inventory Management (514 other apps)
Inventory Tracking (382 other apps)
Monitoring (350 other apps)
Real Time Data (375 other apps)
Real Time Reporting (332 other apps)
Reporting & Statistics (661 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Proxyclick

Key features of Proxyclick

  • Add attachment to a visitor
  • Address book (for fast selection of recurring visitors)
  • Automatic email/SMS notifications (to host, security...)
  • Badge editor (fully flexible)
  • Calendar integration (Outlook, Google Calendar...)
  • Check-out enforcement (email notification to the host)
  • Compatible with most badge printers
  • Create visits from Calendar
  • Custom fields (drop-down, free text or yes/no)
  • Customize kiosk (image, text, logo, accent color)
  • Easy import or invite of all staff members
  • Emergency list (accessible from everywhere)
  • ID scanning (coming soon)
  • Import or invite colleagues to join
  • Invitation e-mail sent to visitor (incl. logo and Ggle Maps)
  • List of visitors of the day
  • Manage group of visitors
  • Multi-locations
  • Multi-tenants
  • Picture of visitor (pic on badge)
  • Recurring visitors
  • Smart Flows
  • Visitor screen (iPad compatible, customization possible)
  • Visitors sign agreement on kiosk (NDA...)
  • Watch list (black list)
View All Features

Benefits

Secure your building and safeguard your assets with identity verification, access control integration, NDA signing, watchlists, and emergency lists.
Cover all your bases when it comes to audits and regulations. More here: https://www.proxyclick.com/advanced-compliance
Boost the efficiency of your welcome desk with smart invitation email for visitors, automated notifications to hosts when their visitors have arrived, automated delivery notifications, and live reports.
Impress visitors with a modern welcome experience, smooth from beginning to end. They are welcomed in their own language and are handed out useful badges.
Keep a consistent experience in all your locations with Proxyclick. As an admin, you will have access to all the locations from one dashboard.