Proxyclick Pricing, Features, Reviews & Comparison of Alternatives

Proxyclick

Enterprise security for your check-in process

4.59/5 (307 reviews)

Proxyclick overview

What is Proxyclick?

Proxyclick enables companies of all sizes to manage the welcoming of their visitors.

Three applications:
1. Dashboard: web application for reception, security, staff...
2. Welcome: kiosk app for visitors
3. Today: smartphone app for employees

Main features are:

watchlists

facial recognition based on government-issued documents

emergency list

badge printing

pre-registration of visitors

overview of visitors of the day

visitor check-in kiosk screen (on iPad)

automatic e-mail sent to visitor (with access map)

automatic notification to host upon arrival of visitor

picture of visitor

multi-lingual

easy import/invite of staff members

Visitor management is fully web-based and hence easy to deploy across different locations. It is also very intuitive and functions as a collaborative platform.

Visitors are impressed and feel welcome: they receive an email with meeting info (incl. access map and parking place number if relevant); people at the reception know their name and visit details

In one click, you have access to the emergency list, i.e. the list of all visitors present in your company. As Visitor Management is web-based, you can access the list from any device connected to the internet.

Proxyclick's visitor management comes with a number of time-saving functionalities. Examples include: automatic notifications to visitor and host; possibility to print badges in advance; possibility to create groups of visitors, address book for fast selection of recurring visitors.

All data on your visitors is available through Excel exports. As an office manager / facility manager, you can retrieve any information you want.

Languages can be added upon request
- Web Application currently available in 10+ languages
- Kiosk Application currently available in 30+ languages
www.proxyclick.com

Pricing

Starting from
$100/month
Pricing options
Free trial
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English, Chinese (Simplified), Chinese (Traditional), Czech, Danish and 16 other languages, Dutch, Finnish, French, German, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai
Proxyclick screenshot: Visitors, contractors, clients, interviewees,... all check themselves in on an iPad or a Windows Surface.Case study: Brooklyn Navy YardProxyclick screenshot: You can require visitors to take a picture right from the tablet during the check-in. The picture can be used in the host notification, to verify the identity, or to be printed on their badge.Proxyclick screenshot: Protect your people and intellectual property: with facial recognition technology, verify the identity of your visitors by matching their document with the picture taken from the tablet.Proxyclick screenshot: Add custom screens to display safety instructions your visitors or contractors should be aware of.Proxyclick screenshot: Customize badges with all the information you find necessary: a picture, the visitor's name, the host's name, the type of visitor, the Wi-Fi password, a QR code, and more.Proxyclick screenshot: Example of a black and white badgeProxyclick screenshotLucozade Ribena SuntoryCase study: Visitor management at food manufacturing sitesCase study:  Visitor management at the workspace of tomorrowHow to create custom flows with Proxyclick?

Proxyclick reviews

Value for money
Features
Ease of use
Customer support
  4.5
  4.4
  4.6
  4.7
Mark Hill

An enhanced visitor experience driven by the team's insatiable appetite to innovate!

Used daily for 1-2 years
Reviewed 2017-11-29
Review Source: GetApp

Pros
Above all I am most impressed by the continuous innovation that accompanies a Proxyclick installation - it just doesn't ever stop and in my mind demonstrates just how committed and passionate the team is about their product. Proxyclick has elevated visitor management well beyond the simple act of registration... and incorporated notions of security, health and safety, brand promotion, customer communication and privacy. It is also the most globally-minded system we have found on the market... not just by incorporating multiple languages but also by paying special attention to the importance of design. The result is that users of any nationality can use Proxyclick very intuitively (at the kiosk or in the back office). The set up is simple, and the settings are very configurable (without adding needless complexity) to give administrators the flexibility required to customise the product by client (eg, personalised visitor badges or registration flows etc.). In an age where digital technology threatens to eradicate the role of people... it is very refreshing to have a digital technology on the market that compliments our teams' efforts on the ground and ensures they can deliver a more dynamic visitor experience where human interactions thrive.

Cons
Personal data, privacy and data security concerns are an ever-present concern for us and our clients. Not only do we need to contend with the threat of cyber attacks but also being compliant with new legislation (eg, the EU's General Data Protection Regulation). Proxyclick - as with all SaaS products in the marketplace - will therefore need to take their product to the next level to ensure it stays a best-in-class solution.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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René Verhoef

Proxyclick - Must have for Frontdesk

Used daily for 2+ years
Reviewed 2016-08-08
Review Source: GetApp

I am René Verhoef, 25y old and a active user of Proxyclick. my first experience with Proxyclick was implementing it for the company i worked for, as IT specialist i found Proxyclick very user friendly, the interface & information available on the website are very easy to understand, but as IT specialist there is enough in dept data to work with. This makes Proxyclick a unique tool for both the new and experienced employees of a company. The proxyclick expirience leaves a satisfied visitor, and saves the frontdesk a lot of registration time, this is why it pays itself back within weeks of use. on top of that it gives the Building service a unique enmergency list that's always up-to-date and user friendly, this alone is worth the buy. iv'e saw Proxyclick in company's from 10 to over a 100 employees, even as replacement for a frontdesk/reception. there is a lot of room for this tool to be a Must have for companys.

Pros
Professional user expirience Enmergencylist + App Notification SMS / E-mail on arrive Visitor badge / security by photo friendly user interface very helpfull support desk

Cons
Automatic graph (e-mail) each month with a top 5/10 of visited company's, or wich employee had the most visits etc. default no option for migrate the employee's(from other software) to Proxyclick enmergency list - it is posible when letting the employees sign in through proxyclick, yet not perfect.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Brandon Waymire

Good, but not perfect

Used daily for 2+ years
Reviewed 2017-01-06
Review Source: Capterra

I've been an administrator in our company's proxyclick for the past couple of years. Overall there have been vast improvements to the system which i like such as the design and layout. The ability to check people in/out and see real time status has been a life saver. The underlying issues i continue to have with our site security offices are the recurring visits. When a recurring visit is input for an individual/group, the very first day of the visit shows all of the pertinent information needed (i.e. type of access, company visiting, etc). However, all other days of that set recurring access does not show the same details needed. This forces the user to go all the way back to the original start date of the access in order to find out the information, which can be very time consuming and frustrating on an extremely busy day. I would like to see that improve. Another frustrating area from an admin standpoint is the entry of colleagues into proxyclick. This feature is fine if you have an individual only needing to be added to one site, but if you are needing to add a colleague to more than 30 sites it's a bit of an arduous task having to click 'Add Colleague' after clicking under every single location. If there is a way to have an 'Add Colleague To All' option, that would make this new year so much better.

Pros
Please see my overall experience comments

Cons
Please see my overall experience comments

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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James Milton

We use it in multiple offices and never had a major issues.

Used daily for 2+ years
Reviewed 2018-01-16
Review Source: Capterra

Was able to have receptionist leave their desk without having people need to wait at an empty desk helpless.

Pros
Text message notification. The ability for the guest to receive an e-mail that contains our wifi password.

Cons
The e-mails are sometimes slow to come through, but other than that not a lot. The delivery option (which is new) could be simplified to just be a single click, but its all nitpicker stuff.

Response from Proxyclick


Hi James, thanks for your review and feedback.

Can you please send us an example of a slow email so we can analyze? Normally emails are delivered 1-2 seconds after processing. What we also witness is that they can be slowed down by anti-spam software installed at our clients, hence the importance to white list Proxyclick.

And, thanks for the suggestion of the delivery option ! We plan to further improve the feature based on client feedback. So thank you!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

Low-Maintenance and Easy to Use Visitor Management Solution

Used occasionally for 2+ years
Reviewed 2019-08-30
Review Source: Capterra

The implementation was simple and the support was great. It took us a while to settle on a particular printer model and badge paper but the solution itself has required little to no maintenance since going live. Our users love it and have taken full ownership of it. I would highly recommend ProxyClick if you have a need to manage visitors but don't require integration with a formal security solution such as Avigilon or CCure.

Pros
ProxyClick is very easy to use and has a clean UI. The standout feature is how easy it is to create custom check-in pages and flows. It prints badges to our specifications and allows our staff to easily monitor visitors from a central location.

Cons
Our workflow required use of a beta version of the app. This version wasn't entirely stable and increased the difficulty of managing the app. This has since improved.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Proxyclick pricing

Starting from
$100/month
Pricing options
Free trial
Subscription
View Pricing Plans

Proxyclick scales with you. We offer unlimited visitors, unlimited hosts and unlimited kiosks. Try any of our packs for free during 15 days.

- Prime Pack: $100/month/location. All the key features to enhance visitor experience, secure assets, and streamline operations.

- Efficiency+: $90/month/location. For companies with large volumes of visitors. Efficiency+ helps you manage more visitors with less effort, boost internal communication, and analyze data to better staff reception and security.

- Security+: Custom price. For companies with advanced needs for security and compliance workflows. Security+ helps you more thoroughly screen your visitors ahead of time, create custom check-in flows depending on visitor type, and control the access to certain areas of your premises.

- Privacy+: $110/month/location. For companies with advanced compliance needs around data privacy. Privacy+ helps you have more control over your visitor data, user rights around confidentiality, and the blocking of select sub-processors.

- Delivery+: $70/month/location. For companies with large volumes of deliveries. Delivery+ helps you notify multiple recipients straight from the Dashboard, send reminders to everyone at once, and track and save delivery records.

Proxyclick features

API
Activity Dashboard
Activity Tracking
Audit Trail
Auditing
Automatic Notifications
Third Party Integration
Workflow Management

Billing & Invoicing (291 other apps)
Compliance Management (370 other apps)
Customizable Reporting (400 other apps)
Data Import/Export (380 other apps)
Document Management (302 other apps)
Document Storage (305 other apps)
Inventory Management (408 other apps)
Inventory Tracking (322 other apps)
Monitoring (294 other apps)
Real Time Data (332 other apps)
Real Time Reporting (284 other apps)
Reporting & Statistics (498 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Proxyclick

Key features of Proxyclick

  • Add attachment to a visitor
  • Address book (for fast selection of recurring visitors)
  • Automatic email/SMS notifications (to host, security...)
  • Badge editor (fully flexible)
  • Calendar integration (Outlook, Google Calendar...)
  • Check-out enforcement (email notification to the host)
  • Compatible with most badge printers
  • Create visits from Calendar
  • Custom fields (drop-down, free text or yes/no)
  • Customize kiosk (image, text, logo, accent color)
  • Easy import or invite of all staff members
  • Emergency list (accessible from everywhere)
  • ID scanning (coming soon)
  • Import or invite colleagues to join
  • Invitation e-mail sent to visitor (incl. logo and Ggle Maps)
  • List of visitors of the day
  • Manage group of visitors
  • Multi-locations
  • Multi-tenants
  • Picture of visitor (pic on badge)
  • Recurring visitors
  • Smart Flows
  • Visitor screen (iPad compatible, customization possible)
  • Visitors sign agreement on kiosk (NDA...)
  • Watch list (black list)
View All Features

Benefits

Secure your building and safeguard your assets with identity verification, access control integration, NDA signing, watchlists, and emergency lists.
Cover all your bases when it comes to audits and regulations. More here: https://www.proxyclick.com/advanced-compliance
Boost the efficiency of your welcome desk with smart invitation email for visitors, automated notifications to hosts when their visitors have arrived, automated delivery notifications, and live reports.
Impress visitors with a modern welcome experience, smooth from beginning to end. They are welcomed in their own language and are handed out useful badges.
Keep a consistent experience in all your locations with Proxyclick. As an admin, you will have access to all the locations from one dashboard.