Proxyclick Pricing

Overall VMS functionality and feature sets. Compared four other VMS vendors based on our requirements, before selecting Proxyclick. Used trial period for three weeks and easily upgraded to the Large plan. Proxyclick was not the cheapest nor the most expensive. Their Help Center is very well done, informative. Support team is very responsive...online chat or phone. Very easy to setup. Used manual load for user provisioning instead of LDAP. Single Sign On (SSO) SAML was easy to setup. Integrates very well with Outlook Calendar and Email, Skype for Business, and SMS for scheduling and notifications. Not using Agreements, use of OneDrive was not necessary.

Manage Custom Screens interface was troublesome for us in the beginning and took some to do work with it during the trial period. We had to rebuild the sequencing for any custom screen changes. Was not a major issue. Could be more work if we have chosen the use of Smart Rules and more custom screens. I expect this will be improved. Proxyclick appears to continuous improve the functionality and ease of ease for their customers.

Thanks a lot for your review and feedback. If you experience any issues again in the future we're always here to help.

This is a great product and very easy to setup. The look and feel of the application is very clean and well thought out. The customer support team are very responsive and helpful.

There are a few features which are missing such as WIFI integration but I have been told this will be available soon. The price of this does sit a little higher than other products however you are paying a premium to have a highly polished product.

No pros were added to this review

No cons were added to this review

The online management interface in the cloud and flexibility, compatibility with iPad models and smartphone notifications (sms and the app)

The lack of advanced customization, the limited range of thermal printers allowing color printing and price

Hi Florian, Thanks for taking the time to leave your review. May I ask what type of advanced customization you're interested in? We're always open to ways to improve Proxyclick. Is there any way I can help with finding a printer as well? Thanks

It's so easy to set up and use. We could easily customize it to fully meet our Company design guidelines.

The only thing we'd like to gete improved is to make the "Welcome mail" more editable. Right now the visitor can just be called by its prename. That's not common in german speaking countries and so we have to deactivate it until it's going to be fixed.

Hi Mr Silgener, Thanks for this review, we're happy you like Proxyclick. About the first name in the Welcome email: I understand how that's a problem in German and in some other languages as well. The good news is: it's on our roadmap and we plan to work on it! Have a good day, Pierrine

This software has a lot to like. We were looking to put a more professional face on our sign-in process and Proxyclick did just that. The sign-in interface is very clean and easy to use. The SMS and email notifications make it easy to keep track of who is visiting. The daily reports are also very helpful. Proxyclick is a great product and the price isn't bad either.

This software is greatly engineered and easy to use. I can't think of a Con to list.

Hi Tim, Thank you so much for this great review! If you ever get across a "con", just let us know at support@proxyclick.com. Have a good day, Pierrine

Even though we use the free version the support has been excellent. We like the ability to see all activity through a web site, including being able to amend visitor details, e.g. if they select the wrong host we can easily fix that. It is very easy to add hosts, i.e. all staff, and we get full details of each visitor including a photo. The legal disclaimer is easy to amend, as is the front screen that is representative of our group of companies. There are plenty of other features that are too numerable to mention. No other software seemed to offer the feature set or ease of use, especially for the price. And they also 'phoned me during the trial period to make sure that I was getting on just fine with the software!

Nothing major to complain about, but only very minor things, such as the Sign In and Sign Out buttons on the home screen could be ever so slightly more obvious. But nothing at all off-putting.

Thanks a lot for your review Bruce!

Easy to set-up, gives the visitors a great welcome while reducing workload on the frontdesk. becasue of security (ISO9001) we need to know who's inside, this software fit all oure needs within this subject. lots of updates / new features since we used Proxyclick, innovative company.

actually not much, but it's price is quite high if you want full features for 1/2 locations. love to see calendar intergration to a higher technical platform.

Thanks for the suggestion René. Yes we like the Outlook add-in too. Which email client are you thinking of?

Easy to use Great customer support Cost effective Easy installation Automation of tasks once set up

Not so much a "CON" but a suggestion. It would be good to be able to use the same system to manage small assets using a loan system... A simple example, someone checks out an umbrella and proxy click records this transaction and then when it's returned, the system logs the assets return.

I really like how easy it is for the user. It is self explanatory and makes checking in a quick and painless process for the guest. The fact that you can customize everything is great. It gives the company ease knowing who is in our building at all times.

I wish it was a little less expensive but other than that it has been a good purchase.

Hi Sarah, Thanks so much for your review! We love to see how our clients customize Proxyclick to make it truly theirs. Have a good day, Pierrine

I like that I only have to go through about 4 clicks to get my guest registered.

Very difficult to search for groups/visits that I've already added. Don't like the push notifications as I get notified anytime that ANYONE has a visitor, not just me.

Design, ease of use, very helpful support staff and pricing

You can't take visitors pictures on the iPad

Thank you Costas! We'll have the picture on the iPad in a few weeks, somewhere in October 2015. We'll have several other new features as well.

Easy to use

/

Ease of use, always uptime

LDAP config is expensive compared to the base product.

easy to use, app looks great, perfect check in software. don't need any training on how to use it. highly recommend

subscription is a little expensive, but i guess you get what you pay for. customer support is also great.

The easyness to implement. It tooks me fews hours to have a platform that fits our needs and that covers what we needed to do to follow-up our visitors, and regarding the new regulation GDPR.

maybe the price, even if I think that at the end, it is not so expensive for the tasks it is covering.

the look and feel is very modern. Has been very stable. Alot of nice features. We use it on a daily basis with a Printer attached and it works great.

Not to much to say except would be nice if they could add support for Aerohive wifi integration for a better price

Thanks a lot for your review! We really appreciate you taking the time.

We manage roughly 1000 visitors a month with Proxyclick Visitor Management. As a Facility Manager, I am very happy with the tool. It's very easy to implement (web-based), very user friendly, and has great features (e.g. emergency list). Receptionists also love it: they have all the info of the visitors of the day in real-time and find it a great time saver (e.g. print badge and warn host in 1 click, e.g. invite visitor and book a parking space in one click).

I have a hard time finding minus points. Maybe the fact Proxyclick does not function without Internet, but for us it's not really a problem.

I like that it is customizable and significantly cheaper than the competition. Customer service has been excellent and I always get an answer within an hour.

I don't like that you cannot see when employees have gotten the text, or they cannot reply to the text. They can only reply to the email, which is not helpful in our environment.

No pros were added to this review

No cons were added to this review

Hi Costas, thank you for your review. Note that the option to take pictures from the iPad front camera will be available in our upcoming iOS app (Oct. 2015).

I value many aspects of Proxyclicks visitor management. First, it is very easy to use, very intuitive (as all Proxyclick applications). As a result, colleagues use it and the reception always has an accurate view of whos expected or in the building. Second, it helps you a lot to project a very professional image to visitors (they feel welcome and many are impressed by the visitor touchscreens). Third, Proxyclick is very responsive they have a great customer support, will closely listen to your needs / issues and act very fast

I don't see. Visitor Management fulfills my needs.

Ths initial setup was quick and easy. The functionality is really good with the paid plans although too expensive for our basic needs.

No cons were added to this review

Hi Brad, thanks for your review. We're happy to hear you're having a good experience using Proxyclick.

Ease of use, easy setup. User friendly. Reliable and professional looking. Minimal to none IT support needed once it is set up.

Even though we like the ease of use and reliability of an iPad, we would like to have the option to opt- for a cheaper android tablet.

we were having trouble tracking visitor engagement on our site - so this tool was really helpful to help us better analyze our traffic

I wish it didn't cost so much...overall still happy

Hi. Thanks for replying! We're happy to hear that you enjoyed our product and that it was useful for your company. If you'd like to speak about pricing, have you reached out to our sales team? They can be contacted at sales@proxyclick.com and would be able to discuss what options we can offer.