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Proxyclick

4.6
(308)

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Visitor management for an ever-changing world

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Proxyclick Pricing

Pricing overview

Value for money rating

4.5

/5

308

Price starts from

100

Per month

Other

Pricing options
Free plan
Subscription
Free trial

Pricing details

Proxyclick offers a must-have starter pack with customizable add-on packages available for an additional cost. Proxyclick offer unlimited visitors, unlimited hosts, and unlimited kiosks.

Essential: $100 per month per location. For companies looking to get up and running quickly with essential visitor management and return-to-work capabilities.

Premium: $300 per month per location. Our most popular plan. Recommended for companies with more complex visitor, employee, or contractor workflows seeking a fully integrated future-proof experience.

Enterprise: for global, enterprise deployments. Our most comprehensive, all-inclusive offering. Contact us at sales@proxyclick.com for a quote.

Check the full list of features on proxyclick.com/pricing!

What users say

Overall it's been a great experience, very reasonable priced, and definitely an improvement from what we had before.
When a visitor car is blocking one of our cars (or the neighbours' one) we can easily find the name of the owner of the car. Very good service and good pricing as well.

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Reviewers who mentioned pricing said:

AR
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Anonymous Reviewer

Verified reviewer

Higher Education, 201-500 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Low-Maintenance and Easy to Use Visitor Management Solution

Reviewed 3 years ago

The implementation was simple and the support was great. It took us a while to settle on a particular printer model and badge paper but the solution itself has required little to no maintenance since going live. Our users love it and have taken full ownership of it. I would highly recommend ProxyClick if you have a need to manage visitors but don't require integration with a formal security solution such as Avigilon or CCure.

Pros

ProxyClick is very easy to use and has a clean UI. The standout feature is how easy it is to create custom check-in pages and flows. It prints badges to our specifications and allows our staff to easily monitor visitors from a central location.

Cons

Our workflow required use of a beta version of the app. This version wasn't entirely stable and increased the difficulty of managing the app. This has since improved.

AR
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Anonymous Reviewer

Verified reviewer

501-1,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Delivered as promised. Impressed with the overall solution, support team, continued improvements

Reviewed 5 years ago
Pros

Overall VMS functionality and feature sets. Compared four other VMS vendors based on our requirements, before selecting Proxyclick. Used trial period for three weeks and easily upgraded to the Large plan. Proxyclick was not the cheapest nor the most expensive. Their Help Center is very well done, informative. Support team is very responsive...online chat or phone. Very easy to setup. Used manual load for user provisioning instead of LDAP. Single Sign On (SSO) SAML was easy to setup. Integrates very well with Outlook Calendar and Email, Skype for Business, and SMS for scheduling and notifications. Not using Agreements, use of OneDrive was not necessary.

Cons

Manage Custom Screens interface was troublesome for us in the beginning and took some to do work with it during the trial period. We had to rebuild the sequencing for any custom screen changes. Was not a major issue. Could be more work if we have chosen the use of Smart Rules and more custom screens. I expect this will be improved. Proxyclick appears to continuous improve the functionality and ease of ease for their customers.

Vendor response

Thanks a lot for your review and feedback. If you experience any issues again in the future we're always here to help.

AR
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Anonymous Reviewer

Verified reviewer

Automotive, 201-500 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great product and easy to use

Reviewed 5 years ago

By implementing Proxyclick we managed to full automate our visitor check in process, from printing the badges to informing the host of their visitors arrival. This has reduced work load on the receptionist as it is completely a self managed process.

Pros

This is a great product and very easy to setup. The look and feel of the application is very clean and well thought out. The customer support team are very responsive and helpful.

Cons

There are a few features which are missing such as WIFI integration but I have been told this will be available soon. The price of this does sit a little higher than other products however you are paying a premium to have a highly polished product.

EC
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Eric C.

Information Technology and Services, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Can't say enough about Proxyclick

Reviewed 6 years ago

I honestly cannot say enough about Proxyclick. Their customer service and the amount at which they they clearly value their customers is absolutely outstanding! We have had Proxyclick for about a year now, and the product keeps getting better and better! With new features introduced often, the company does an excellent job of communication so that customers aren't scared and have more than enough warning...

Pros

No pros were added to this review

Cons

No cons were added to this review

FP
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Florian P.

Food Production, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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A solution that works with visitors

Reviewed 5 years ago

A good image of the company to the visitors, a follow-up and a clear management of the visits, replace the paper book

Pros

The online management interface in the cloud and flexibility, compatibility with iPad models and smartphone notifications (sms and the app)

Cons

The lack of advanced customization, the limited range of thermal printers allowing color printing and price

Vendor response

Hi Florian, Thanks for taking the time to leave your review. May I ask what type of advanced customization you're interested in? We're always open to ways to improve Proxyclick. Is there any way I can help with finding a printer as well? Thanks

AS
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Andreas S.

Automotive, 201-500 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Proxyclick - Exactly what we were looking for

Reviewed 4 years ago

We were looking for some up to date visitor management system. By then our frontoffice personel was registering every visitor by hand and let them sign a piece of paper. When i found proxyclick and got in touch with the team we got invited to test the full version for some weeks. Long story short - proxyclick nailed it! Set up in minutes, very easy and intuitive to use and a fair pricing! Support is great too . Whenever i have a question i get a nice responce in minutes.

Pros

It's so easy to set up and use. We could easily customize it to fully meet our Company design guidelines.

Cons

The only thing we'd like to gete improved is to make the "Welcome mail" more editable. Right now the visitor can just be called by its prename. That's not common in german speaking countries and so we have to deactivate it until it's going to be fixed.

Vendor response

Hi Mr Silgener, Thanks for this review, we're happy you like Proxyclick. About the first name in the Welcome email: I understand how that's a problem in German and in some other languages as well. The good news is: it's on our roadmap and we plan to work on it! Have a good day, Pierrine

TG
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Tim G.

Mechanical or Industrial Engineering, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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What's not to like?

Reviewed 4 years ago
Pros

This software has a lot to like. We were looking to put a more professional face on our sign-in process and Proxyclick did just that. The sign-in interface is very clean and easy to use. The SMS and email notifications make it easy to keep track of who is visiting. The daily reports are also very helpful. Proxyclick is a great product and the price isn't bad either.

Cons

This software is greatly engineered and easy to use. I can't think of a Con to list.

Vendor response

Hi Tim, Thank you so much for this great review! If you ever get across a "con", just let us know at support@proxyclick.com. Have a good day, Pierrine

BL
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Bruce L.

Information Technology and Services, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Proxyclick - Easy to setup with lots of very useful features

Reviewed 6 years ago

Visitor visibility, with all details available at any time on a web site.

Pros

Even though we use the free version the support has been excellent. We like the ability to see all activity through a web site, including being able to amend visitor details, e.g. if they select the wrong host we can easily fix that. It is very easy to add hosts, i.e. all staff, and we get full details of each visitor including a photo. The legal disclaimer is easy to amend, as is the front screen that is representative of our group of companies. There are plenty of other features that are too numerable to mention. No other software seemed to offer the feature set or ease of use, especially for the price. And they also 'phoned me during the trial period to make sure that I was getting on just fine with the software!

Cons

Nothing major to complain about, but only very minor things, such as the Sign In and Sign Out buttons on the home screen could be ever so slightly more obvious. But nothing at all off-putting.

Vendor response

Thanks a lot for your review Bruce!

RV
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René V.

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Good performance, lots of features and a very nice support team, i recommend this product.

Reviewed 6 years ago
Pros

Easy to set-up, gives the visitors a great welcome while reducing workload on the frontdesk. becasue of security (ISO9001) we need to know who's inside, this software fit all oure needs within this subject. lots of updates / new features since we used Proxyclick, innovative company.

Cons

actually not much, but it's price is quite high if you want full features for 1/2 locations. love to see calendar intergration to a higher technical platform.

Vendor response

Thanks for the suggestion René. Yes we like the Outlook add-in too. Which email client are you thinking of?

JK
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J K.

Management Consulting, 5,001-10,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Improve Operational Efficiency to your Reception Team

Reviewed 6 years ago

If you're looking for a user friendly, time efficient system to manage guest check in, check out and notification experience, then this is a serious product to consider. Our Front Office staff spend less time on admin and can now focus more on the guest experience because the software does it all for us.

Pros

Easy to use Great customer support Cost effective Easy installation Automation of tasks once set up

Cons

Not so much a "CON" but a suggestion. It would be good to be able to use the same system to manage small assets using a loan system... A simple example, someone checks out an umbrella and proxy click records this transaction and then when it's returned, the system logs the assets return.

SB
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Sarah B.

Hospitality, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great !!

Reviewed 4 years ago
Pros

I really like how easy it is for the user. It is self explanatory and makes checking in a quick and painless process for the guest. The fact that you can customize everything is great. It gives the company ease knowing who is in our building at all times.

Cons

I wish it was a little less expensive but other than that it has been a good purchase.

Vendor response

Hi Sarah, Thanks so much for your review! We love to see how our clients customize Proxyclick to make it truly theirs. Have a good day, Pierrine

MP
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McKenzie P.

Food & Beverages, 5,001-10,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Overall, color me satisfied

Reviewed 6 years ago

I use Proxyclick multiple times a week and have found it to be intuitive, user-friendly, and by-and-large infallible. I wish it were easier to search for visits or groups that I've created in the past. I've never had to contact customer support so I cannot speak to that. Also, I do not manage the Proxyclick contract, so I really don't know if it's a good value for the money.

Pros

I like that I only have to go through about 4 clicks to get my guest registered.

Cons

Very difficult to search for groups/visits that I've already added. Don't like the push notifications as I get notified anytime that ANYONE has a visitor, not just me.

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Costas M.

Verified reviewer

Food Production, 10,001+ employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Proxyclick visitors experience

Reviewed 7 years ago

Even though we were in the market for a replacement system on our antiquated paper based system and looking for ways to save on the expenditure with Proxyclick we have gained a lot more, we gained a visitor experience. We have deployed 11 sites using iPad kiosks and we are now looking to increase it to cover multi Country deployment. I was very surprised that most visitors mentioned Proxyclick positively when they arrived. Configured correctly it has given us greater benefits in a lot of areas, for example fire evacuation reporting, audit control, unified reception across all sites, multi entrance.

Pros

Design, ease of use, very helpful support staff and pricing

Cons

You can't take visitors pictures on the iPad

Vendor response

Thank you Costas! We'll have the picture on the iPad in a few weeks, somewhere in October 2015. We'll have several other new features as well.

JR
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Joke R.

Internet,

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Important improvement!

Reviewed 6 years ago

Since we have introduced Proxyclick, it's very easy to see who entered the building. For instance in case of emergency you can get a list with all visitors that have checked in. When a visitor car is blocking one of our cars (or the neighbours' one) we can easily find the name of the owner of the car. Very good service and good pricing as well!

Pros

Easy to use

Cons

/

SR
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Steve R.

Government Relations, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great check-in system for our company

Reviewed 6 years ago

The system works pretty much all the time. Not much admin needed. My only recommendation. I wish it was not double the price for LDAP config. It would be very helpful to administer user accounts.

Pros

Ease of use, always uptime

Cons

LDAP config is expensive compared to the base product.

JQ
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Jonathan Q.

Health, Wellness and Fitness, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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easy to use, logical and pain free

Reviewed 5 years ago
Pros

easy to use, app looks great, perfect check in software. don't need any training on how to use it. highly recommend

Cons

subscription is a little expensive, but i guess you get what you pay for. customer support is also great.

VC
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Virginie C.

Business Supplies and Equipment, 501-1,000 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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An easy interface to set-up and to use

Reviewed 3 years ago

In our structure we are able to follow our visitors, set-up the data retention that we need to be compliant with GDPR and give a real professional first impression for our visitors. what I really appreciated was the possilibity to follwo a webinar about some problematics (GDPR application, for example)

Pros

The easyness to implement. It tooks me fews hours to have a platform that fits our needs and that covers what we needed to do to follow-up our visitors, and regarding the new regulation GDPR.

Cons

maybe the price, even if I think that at the end, it is not so expensive for the tasks it is covering.

AR
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Anonymous Reviewer

Verified reviewer

501-1,000 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great and simple system for managing our visitors

Reviewed 5 years ago

Easy managing of our visitors

Pros

the look and feel is very modern. Has been very stable. Alot of nice features. We use it on a daily basis with a Printer attached and it works great.

Cons

Not to much to say except would be nice if they could add support for Aerohive wifi integration for a better price

Vendor response

Thanks a lot for your review! We really appreciate you taking the time.

ML
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Michel L.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Great deal - full featured

Reviewed 11 years ago

I strongly recommend Proxyclick Visitor Management to anyone looking for a easy-to-use, powerful and affordable visitor management system

Pros

We manage roughly 1000 visitors a month with Proxyclick Visitor Management. As a Facility Manager, I am very happy with the tool. It's very easy to implement (web-based), very user friendly, and has great features (e.g. emergency list). Receptionists also love it: they have all the info of the visitors of the day in real-time and find it a great time saver (e.g. print badge and warn host in 1 click, e.g. invite visitor and book a parking space in one click).

Cons

I have a hard time finding minus points. Maybe the fact Proxyclick does not function without Internet, but for us it's not really a problem.

NM
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Noel M.

Internet, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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It's been easy and customer service is helpful, with a few minor annoyances

Reviewed 5 years ago

Better communication within the office of when guests are arriving, so reception is not caught off guard and someone can be at the front when guests are scheduled

Pros

I like that it is customizable and significantly cheaper than the competition. Customer service has been excellent and I always get an answer within an hour.

Cons

I don't like that you cannot see when employees have gotten the text, or they cannot reply to the text. They can only reply to the email, which is not helpful in our environment.

CM
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Costas M.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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A visitor experience

Reviewed 7 years ago

Even though we were in the market for a replacement system on our antiquated paper based system and looking for ways to save on the expenditure with Proxyclick we have gained a lot more, we gained a visitor experience. We have deployed 11 sites using iPad kiosks and we are now looking to increase it to cover multi Country deployment. I was very surprised that most visitors mentioned Proxyclick positively when they arrived. Configured correctly it has given us greater benefits in a lot of areas, for example fire evacuation reporting, audit control, unified reception across all sites, multi entrance. Pros: Design, ease of use, very helpful support staff and pricing Cons: You can't take visitors pictures on the iPad

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hi Costas, thank you for your review. Note that the option to take pictures from the iPad front camera will be available in our upcoming iOS app (Oct. 2015).

PC
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Patrick C.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Great tool - projects very professional image to visitors

Reviewed 11 years ago

Very good tool Looking forward to see the future versions (as the application get even better from release to release).

Pros

I value many aspects of Proxyclicks visitor management. First, it is very easy to use, very intuitive (as all Proxyclick applications). As a result, colleagues use it and the reception always has an accurate view of whos expected or in the building. Second, it helps you a lot to project a very professional image to visitors (they feel welcome and many are impressed by the visitor touchscreens). Third, Proxyclick is very responsive they have a great customer support, will closely listen to your needs / issues and act very fast

Cons

I don't see. Visitor Management fulfills my needs.

BV
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Brad V.

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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So far so good

Reviewed 5 years ago

The functionality is really good with the paid plans although too expensive for our basic needs. Adding an add-on option for items like badge print or text messaging would be useful in our situation.

Pros

Ths initial setup was quick and easy. The functionality is really good with the paid plans although too expensive for our basic needs.

Cons

No cons were added to this review

Vendor response

Hi Brad, thanks for your review. We're happy to hear you're having a good experience using Proxyclick.

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Dimitris P.

Maritime, 201-500 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best visitor check-in product you can buy today.

Reviewed 5 years ago

Streamlined visitor check-in process. Logging of the visits for reports. Professional invitations.

Pros

Ease of use, easy setup. User friendly. Reliable and professional looking. Minimal to none IT support needed once it is set up.

Cons

Even though we like the ease of use and reliability of an iPad, we would like to have the option to opt- for a cheaper android tablet.

AR
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Anonymous Reviewer

Verified reviewer

Internet, 201-500 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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helpful to track visitors

Reviewed 4 years ago
Pros

we were having trouble tracking visitor engagement on our site - so this tool was really helpful to help us better analyze our traffic

Cons

I wish it didn't cost so much...overall still happy

Vendor response

Hi. Thanks for replying! We're happy to hear that you enjoyed our product and that it was useful for your company. If you'd like to speak about pricing, have you reached out to our sales team? They can be contacted at sales@proxyclick.com and would be able to discuss what options we can offer.