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Free Incident Management Software

Last updated: March 2026

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60 software options

SafetyCulture logo
Category Leaders

Cloud-based inspection tool for mobile inspections

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Free
SafetyCulture offers several flexible plan types with added features on a per user, per month basis.

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AlertOps logo

Incident & response management tool for IT & DevOps teams

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Free
Starter - $0 per user/month. (Max 5 Users) Standard - $8 Per User/Month - Billed Annually Premium - $18 Per User/Month - Billed Annually Enterprise - $28 Per User/Month - Billed Annually See all plans & features: htps://alertop.com/pricing

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SIGNL4 logo

Mobile Alerting for Ops and Response Teams

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Free
Free 30 days trial, three commercial plans, one free plan

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Salesforce Service Cloud logo

AI powered customer service management platform

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Free
Starter Suite: $25 / user / month Professional: $80 / user/ month Enterprise: $165 / user/ month Unlimited: $330 /user/month Einstein 1 Service: $500 /user/month All plans are billed annually.

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JIRA Service Management logo
Category Leaders

IT service platform for unified support

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Free
Free for up to 3 agents 7 day free trial of paid plans Standard: 4-15 agents for $20/agent/month, 16+ agents at discounted price Premium: 4-15 agents for $45/agent/month, 16+ agents at discounted price Enterprise plans are also available, billed annually.

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Datadog logo

Cloud-Scale Monitoring Platform For Dev, Sec, and Ops teams.

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Free
Starts at $15 per host per month. Pay-as-you-go or subscription terms available. Service includes unlimited integrations per monitored host. 14-day free trial included in all plans. All plans include custom metrics and events. Pro plans include 13 months data retention, metric alerts, and email support.

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Pirani logo

Business risk and compliance management software

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Free
Pirani offers a free trial for new users, after which the software is available across 4 pricing tiers. Pricing and functionality - outlined below - scales with number of users. Starter: From $299 monthly and billed in a single payment of $2.870 annually. Basic: From $690 monthly and billed in a single payment of $6.624 annually. Premium: Contact Pirani for pricing details

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New Relic logo
Category Leaders

Performance testing and monitoring

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Free
Sign up for free access with our perpetual free tier and 100 GB/month of data ingest included.

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ManageEngine ServiceDesk Plus logo
Category Leaders

Cloud IT Help Desk Software

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OpsGenie logo

Modern IT incident management and response solution

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Free
Start for free and scale as you grow. Opsgenie offers various plans for teams of different sizes and maturity. https://www.atlassian.com/software/opsgenie/pricing We also offer volume discounts for larger teams, use the price calculator on our pricing page for more information.

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xMatters logo

Actionable IT alerting platform for enterprises

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Free
IT Management Pricing: Free: $0 per user / month Starter: $9 per user / month Base: $39 per user / month Advanced: Contact Us --------------------------------------------------- Business Continuity Management Pricing: Free: $0 per user / month Starter: $9 per user / year Base: $12.48 per user / year Advanced: $15.96 per user / year

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Safesite logo

Safety management system for construction businesses

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Free
The free version of Safesite provides access to the mobile safety apps and risk management dashboard. Safesite Premium: $20/user/month (billed monthly) or $16/user/month (billed annually). For Enterprise plans, contact Safesite Solutions.

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Dashpivot logo

Project management & delivery software for industries

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Free
Priced for projects and teams of any size, Dashpivot scales with business needs.

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Tandem Software logo

Easily Manage Information Security and Regulatory Compliance

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Free
Contact Tandem for pricing details.

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Freshstatus logo

Free Status Page and Incident Communication Software

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Free
Freshstatus is free for up to 250 subscribers. Pro: $25 + $5 for every 100 subscribers.

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Dotcom-Monitor logo

Site Uptime | Page Speed | App Functionality

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Free
Get Started with a 10-day free trial. No Credit Card required. Pricing is based on two factors: the total number of all monitored steps in all the monitored scenarios within an account, and the frequency of monitoring. Please refer to our website for details on all available packages, and to calculate a customized plan.

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Grafana logo

2025 Gartner® Magic Quadrant™ Leader in Observability

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SafetyQube logo

Top rated, customisable EHS software for mid size companies

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Free
Flat, simple pricing structure based on the size of the site. All pricing on our website

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ilert logo

One platform for alerting, on-call and uptime monitoring.

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Free
ilert is offered across four pricing plans, outlined below. A free trial is available. • Free: €0 per user per month (up to 5 users). • Professional: €19 per user per month billed annually and €24 per user per month billed monthly. • Scale: €39 per user per month billed annually and €49 per user per month billed monthly. • Enterprise: Contact ilert directly for pricing information.

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Better Stack logo

The most reliable uptime monitoring tool.

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Free
Costs 10x less than Datadog Get ~2 months free with yearly plan. All plans come with a 60-day money-back guarantee.

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Motadata ServiceOps logo

IT service management platform to adopt digital changes

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Free
Please contact Motadata for details.

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Asset Infinity logo

Cloud-based Asset Management & Tracking Software

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Free
$49/month or $490/year: Up to 100 Assets $49/month or $990/year: Up to 500 Assets $149/month or $1490/year: Up to 1000 Assets Custom: 1000+ Assets

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Safety Champion logo

Smart, affordable work health and safety management software

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Free
• Safety Champion Light - $0 • Safety Champion Premium - from $150/month • Enterprise pricing available on request

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Instatus logo

Status page software

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Free
Flat-rate price - $20/month - unlimited team & subscribers. 25% off yearly pricing

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Xenia logo

Web-based tool to manage facilities and frontline workers

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Free
Free Trial for 14 Days Annual Payment: $10 per user per month Monthly Payment: $15 per user per month

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