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Top Rated Incident Management Software with Free - Page 3

Last updated: November 2026

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77 software options

ManageEngine AlarmsOne logo

All-in-one alert management for IT management tools

AlarmsOne is a SaaS-based IT alert management tool that integrates with all IT management applications so that all IT alerts can be managed in one console

Read more about ManageEngine AlarmsOne

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New Relic logo

Performance testing and monitoring management software

Streamline incident response with real-time monitoring and automated alerts, tailored for software engineer practitioners.

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EthicsPoint logo

Incident management & issue hotline service

EthicsPoint by NAVEX is the world leader in hotline and incident management and is trusted by more than 9,000 customers globally.

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iTOP logo

Cloud based visitor management solution

iTOP is a cloud-based configuration management database (CMDB) platform that helps manage IT assets and incidents, handle downtime, and optimize the efficiency of the support team. It also helps manage multi-client environments and streamline collaboration across departments.

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Salesforce Service Cloud logo

AI powered customer service management platform

Agentforce Service is a customer service platform offering seamless support across channels like contact centers, field service, HR, and IT. It integrates human agents with AI on a unified platform to personalize interactions. Features include omni-channel engagement, case management, knowledge bases, and analytics tools, enabling organizations to enhance team performance and customer satisfaction.

Read more about Salesforce Service Cloud

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Mattermost logo

Open source workplace messaging for web, PCs & phones

Mattermost is an open source workplace messaging system for web, PCs & phones, that supports 1-1 & group messaging, file sharing, multiple languages, & more

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Mitratech Integrum logo

Cloud-based QHSE risk & compliance software for all sectors

integrum is an all-in-one online software solution that helps businesses manage Health and Safety, Risk, Quality, Environmental management with the ability to provide detailed visual insights into what's happening within the business using Business Intelligence Reporting.

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JIRA Service Management logo

IT service platform for unified support

JIRA Service Management is an AI-based platform that unites teams to deliver exceptional service experiences. It helps managers scale support across IT, HR, engineering, and customer service with customizable help centers, automated workflows, and self-service tools. Featuring virtual agents and integration with Atlassian's teamwork graph, it connects people, work, and goals while reducing disruptions and improving incident resolution.

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ManageEngine ServiceDesk Plus logo

Cloud IT Help Desk Software

ManageEngine ServiceDesk Plus is a help desk software and asset management tool for small, mid-size & large enterprises to manage and troubleshoot IT requests

Read more about ManageEngine ServiceDesk Plus

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Maropost Commerce Cloud logo

All-in-one ecommerce, POS, inventory & fulfillment platform.

The perfect solution for your online business. Whether you're a small retailer or a large-scale wholesaler, our platform scales to your needs.

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Electric AI logo

IT management software for managed software providers (MSP)

Electric is an IT management software designed to help businesses monitor network security and manage applications, operating systems, databases, and more. It allows IT teams to automate provisioning and de-provisioning of devices, monitor network inventories, launch upgrades, and review policies.

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Novade Lite logo
(0)

Cloud-based solution to manage any jobsite

The #1 app to manage construction, installation, inspections and maintenance.

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My LP Portal logo
(0)

"Reduce Theft. Control Shrink. Protect Profits."

Simplify retail asset protection with cloud-based incident tracking, register till audits, and AI-driven case management built for SMBs.

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Bluejay logo
(0)

Cloud-based incident management software

Bluejay is a cloud-based incident management platform designed to streamline and optimize the alert management process for engineering teams. With its advanced features and AI-powered capabilities, Bluejay helps businesses reduce downtimes and reduce Mean Time to Resolution (MTTR). It offers ALCOM, a unique feature that monitors an organization's alerting effectiveness.

Read more about Bluejay

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Cossack Tech logo
(0)

Dispatch and awareness for public safety agencies

Cossack Tech offers a dispatch and situational awareness platform for defense, public safety, and government agencies. Features include incident management, live GIS mapping, unit tracking, entity registry maintenance, and audit logging. The platform provides private/public portals, field-level visibility controls, multi-tenant architecture, asset tracking, and role-based access for nine user types.

Read more about Cossack Tech

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root9 logo
(0)

Alert Management, On-Call, and ITSM that learns as you work.

root9 is a modern IT Operations platform that unifies alert management, on-call, and ITSM for IT Ops, NOC, SRE, and DevOps teams. It builds operational identity from real activity instead of a CMDB, and AI agents assist on every record with the evidence shown. Built to learn, not to be taught.

Read more about root9

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Zenduty logo
(0)

End-to-end incident management for SRE, DevOps & NOC teams

Zenduty is an incident management platform that gives you greater control and automation over the incident management lifecycle.

Zenduty centralizes alerts, notifies the right people reliably, and enables them to collaborate, take rapid action and resolve incidents faster.

Read more about Zenduty

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Opspot logo
(0)

Simple, powerful & affordable tools to manage your security

Opspot is security operations software that helps small and mid sized security teams manage guards, patrols, incidents, and reporting through an easy to use mobile and web platform.

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Red Alert logo
(0)

Web-based incident management software for IT teams

Red Alert is an incident management platform built for IT teams that really care about providing a professional service to their internal or external customers.

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Google SecOps logo
(0)

Independent SOAR platform for security teams and engineers

Siemplify is an independent SOAR platform designed to help security teams manage case creation, investigation, remediation, and response processes to drive continuous improvement. It lets engineers automate repetitive processes related to the prevention, detection, and remediation of cyber threats using machine learning technology.

Read more about Google SecOps

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Algus logo
(0)

Operational platform for workplace safety

Algus incident management enables quick reporting, investigation, and corrective actions, helping teams reduce risks, prevent repeat incidents, ensure compliance, and improve workplace safety.

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TaskCall logo
(0)

All-in-one Incident Response and Management Platform

TaskCall is an incident management software that helps DevOps and IT teams respond to critical incidents faster. It delivers reliable, real-time alerts via phone calls, SMS, push notifications, and email, ensuring the right person is notified at the right time.

Read more about TaskCall

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Infraon Helpdesk logo
(0)

Cloud-based helpdesk and customer success software

Infraon Helpdesk integrates ticketing, knowledge base, and self-service portal functionalities into a unified platform. The tool helps users to streamline support processes across various channels. Managers can integrate the system with collaboration tools to facilitate two-way communication with clients.

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KIX logo
(0)

Cloud-based ITSM software

KIX is a service management software solution for IT service management (ITSM) and technical customer service. It offers features tailored for organizations of all sizes, from SMEs to large enterprises in the public and private sectors.

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IRPForge logo
(0)

Audit-ready incident response plans, built for nonprofits.

Guided intake form that generates a branded, audit-ready incident response plan for nonprofits and small organizations. Built on CIS Controls v8 and the NIST Cybersecurity Framework. PDF output, no security background needed. Starter plans start at $199, one-time payment.

Read more about IRPForge

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