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Top Rated Incident Management Software with Free - Page 3

Last updated: September 2026

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74 software options

Electric AI logo

IT management software for managed software providers (MSP)

Electric is an IT management software designed to help businesses monitor network security and manage applications, operating systems, databases, and more. It allows IT teams to automate provisioning and de-provisioning of devices, monitor network inventories, launch upgrades, and review policies.

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ITOC360 logo

AI-powered incident & alert routing platform

ITOC360 is an AI-powered incident management platform designed for DevOps and SRE teams. The software features alert correlation to group duplicate notifications, timezone-aware on-call scheduling with automated routing, and multi-stage escalation policies that direct incidents to appropriate engineers through voice calls, SMS, push alerts, or messaging platforms like Slack and Microsoft Teams.

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My LP Portal logo
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"Reduce Theft. Control Shrink. Protect Profits."

Simplify retail asset protection with cloud-based incident tracking, register till audits, and AI-driven case management built for SMBs.

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Bluejay logo
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Cloud-based incident management software

Bluejay is a cloud-based incident management platform designed to streamline and optimize the alert management process for engineering teams. With its advanced features and AI-powered capabilities, Bluejay helps businesses reduce downtimes and reduce Mean Time to Resolution (MTTR). It offers ALCOM, a unique feature that monitors an organization's alerting effectiveness.

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Cossack Tech logo
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Dispatch and awareness for public safety agencies

Cossack Tech offers a dispatch and situational awareness platform for defense, public safety, and government agencies. Features include incident management, live GIS mapping, unit tracking, entity registry maintenance, and audit logging. The platform provides private/public portals, field-level visibility controls, multi-tenant architecture, asset tracking, and role-based access for nine user types.

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Signal9 logo
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Alert Management, On-Call, and ITSM that learns as you work.

Signal9 is a modern IT Operations platform that unifies alert management, on-call, and ITSM for IT Ops, NOC, SRE, and DevOps teams. It builds operational identity from real activity instead of a CMDB, and AI agents assist on every record with the evidence shown. Built to learn, not to be taught.

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Zenduty logo
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End-to-end incident management for SRE, DevOps & NOC teams

Zenduty is an incident management platform that gives you greater control and automation over the incident management lifecycle.

Zenduty centralizes alerts, notifies the right people reliably, and enables them to collaborate, take rapid action and resolve incidents faster.

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Opspot logo
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Simple, powerful & affordable tools to manage your security

Opspot is security operations software that helps small and mid sized security teams manage guards, patrols, incidents, and reporting through an easy to use mobile and web platform.

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Adminitrac logo

Clould-based Issue Tracking for Professional Teams

AdminiTrack is a highly effective, easy-to-use, high performance, hosted Issue and Task Tracking Application designed specifically for professional project teams. AdminiTrack can be accessed from anywhere in the world with just a browser.

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Red Alert logo
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Web-based incident management software for IT teams

Red Alert is an incident management platform built for IT teams that really care about providing a professional service to their internal or external customers.

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Google SecOps logo
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Independent SOAR platform for security teams and engineers

Siemplify is an independent SOAR platform designed to help security teams manage case creation, investigation, remediation, and response processes to drive continuous improvement. It lets engineers automate repetitive processes related to the prevention, detection, and remediation of cyber threats using machine learning technology.

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Alloy Navigator logo

Award winning IT Asset Mgmt and Service Mgmt platform

Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges.

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Algus logo
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Operational platform for workplace safety

Algus incident management enables quick reporting, investigation, and corrective actions, helping teams reduce risks, prevent repeat incidents, ensure compliance, and improve workplace safety.

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JAMS Incident Management logo
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Incident software with alerts and escalation

JAMS Incident Management is an alerting and escalation software that notifies on-call personnel through multiple channels including voice, SMS, push notifications, email, Microsoft Teams, and Slack. The platform escalates alerts until someone acknowledges them and can receive incidents from monitoring tools, email, webhooks, or API integrations. It includes health monitoring for JAMS Windows services and offers two-way integrations with Azure Monitor, ServiceNow, and Zendesk.

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Request Tracker logo

The system you need to track the tasks you can't forget.

Request Tracker is an open-source, web-based ticketing system used for issue tracking, helpdesk support, and project management. RT offers managed hosting plans and product support for on-premise deployments.

Read more about Request Tracker

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Maropost Commerce Cloud logo

All-in-one ecommerce, POS, inventory & fulfillment platform.

The perfect solution for your online business. Whether you're a small retailer or a large-scale wholesaler, our platform scales to your needs.

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TaskCall logo
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All-in-one Incident Response and Management Platform

TaskCall is an incident management software that helps DevOps and IT teams respond to critical incidents faster. It delivers reliable, real-time alerts via phone calls, SMS, push notifications, and email, ensuring the right person is notified at the right time.

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SquaredUp logo

Smarter dashboards. Total visibility.

Smarter dashboards for engineering, product, and IT teams. Visualize and monitor any data from any tool, all in one place.

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Infraon Helpdesk logo
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Cloud-based helpdesk and customer success software

Infraon Helpdesk integrates ticketing, knowledge base, and self-service portal functionalities into a unified platform. The tool helps users to streamline support processes across various channels. Managers can integrate the system with collaboration tools to facilitate two-way communication with clients.

Read more about Infraon Helpdesk

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KIX logo
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Cloud-based ITSM software

KIX is a service management software solution for IT service management (ITSM) and technical customer service. It offers features tailored for organizations of all sizes, from SMEs to large enterprises in the public and private sectors.

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IRPForge logo
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Audit-ready incident response plans, built for nonprofits.

Guided intake form that generates a branded, audit-ready incident response plan for nonprofits and small organizations. Built on CIS Controls v8 and the NIST Cybersecurity Framework. PDF output, no security background needed. Starter plans start at $199, one-time payment.

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SOSAFE Portal logo
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Issue management system

SOSAFE Portal is an issue management system that centralizes, visualizes, and manages issues to save time, resources, and lives. It streamlines day-to-day operations by automatically collecting and assigning issues. SOSAFE Portal enables real-time issue tracking, team visibility through location sharing, workflow automation, and data-informed decision making with incident heatmaps, trends, peak hours, and performance indicators.

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Mezmo logo

Log Management for the Kubernetes Age

LogDNA is a Kubernetes-based log observability company. Trusted by large enterprises and hyper-growth companies that rely on LogDNA to make their logs actionable.

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Runframe logo
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Incident management for engineering teams

Runframe is an incident management platform designed for engineering teams that combines on-call scheduling, escalation policies, postmortems, and status pages. The software integrates with Slack to create dedicated incident channels, automatically page on-call engineers, and track incident timelines. It includes features such as automated escalation workflows, custom domain status pages, role-based access controls, and comprehensive audit logs with end-to-end encryption.

Read more about Runframe

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