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Planview Clarizen Pricing

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Value for money rating

4.2

/5

170

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Pricing details

Clarizen licenses are per user per month starting from $45/user/month.

What users say

The vendor is very nice to deal with from a sales perspective, as well as with training. We are very pleased with Clarizen and will continue to use it after our initial subscription is up.
Very good value for money and excellent product for medium to small enterprises.

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Reviewers who mentioned pricing said:

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A mostly positive experience.

Reviewed 7 years ago

We are implementing Clarizen as a project management tool for the entire organization but starting in the Information Technology and Performance Improvement departments. Our goal is to capture all project requests and projects in one place for review, approval, management, and reporting. Clarizen has mostly met our expectations so far. Most of the items that have not met our expectations are minor. We are still early in our implementation so there are still lessons to learn in our journey.

Pros

1. Unlimited email-only users. Resources that infrequently or rarely work on projects can report progress via email without consuming an expensive license. 2. Email and/or API integration with work order systems. Clarizen doesn't charge an expensive license to integrate it with other systems. 3. A modern-looking user interface with an emphasis on social media-like collaboration. 4. Lots of options for charts and graphs for reporting. 5. Can import spreadsheets and MS Project workplans. 6. Lots of training and support webinars every week. 7. Pre-recorded online training via the Clarizen University.

Cons

1. Support seems slow to respond to support requests. 2. There is currently a bug they haven't fixed yet that requires you to keep resetting column widths in reports and dashboards. They don't stick. 3. Their online self-help knowledge base seems new and thin. 4. They don't have a feature I used in other project management software to identify the last (most recent) note, comment, etc. on an item. This can be worked around via user training or some custom workflow programming but it would be nice if they built it in as others have.

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  • Likelihood to recommend2/10

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PM tool is not bad, but integrated time/expense/invoice processing did not work.

Reviewed 4 years ago

We got very little benefit from this software, as it did not perform as expected.

Pros

Project management tool is comparable to MS Project. Users that are looking for a subscription PM product rather than purchasing MS Project may benefit from this software, but I am not sure if all PM features are available out-of-the-box at cheaper subscription levels.

Cons

Although the PM tool is comparable to MS Project, it also comes with a level of complication also comparable to MS Project. Full functionality of PM (i.e. including resource management) requires buy-in by all departments/users in the company, and this is difficult to acheive in large or diverse organizations. Our company implemeted this software with the goal of bringing project management together...

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  • Likelihood to recommend9/10

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Everything we needed to take our team to the next level

Reviewed 4 years ago

We needed to evaluate how we could best deliver a quick first time to value for our customers on our implementation team.

Pros

Clarizen enabled our team to effectively manage the numerous projects we had while surfacing the insights we needed to make business decisions.

Cons

Like any software that is aimed at solving complex business problems, Clarizen had so many features that it became overwhelming to our team during implementation. When a business has to undergo major changes to their operations, it needs the transition to be as easy as possible. This is more of a critique for most large software solutions as opposed to just Clarizen.

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Clarizen a great Project Management Tool

Reviewed 7 years ago

My team has used Clarizen for a little over a year now. I cannot say enough good things on how well it has done for my team and organizing the implementations of our Software. My team from an employee level up to management are able to use Clarizen to run their individual days and teams. We implement time and attendance software for clients and use Clarizen to organize our Projects with our specific timelines that we have. Clarizen makes it easy for employees to know exactly where they are at with all of their clients and allows management to easily track the progress of their teams.

Pros

Customization. I cannot say enough on how exceptional the Clarizen technical team is with taking our needs and making them happen in the system. One specific example is I formulated a scoring system for incoming clients that based upon how they were going to use our system would be given a "complexity" score so that I could assign higher level clients to my best employees and lower level clients to my lesser experienced employees. Clarizen took my request that I submitted and within a month had the entire scoring system automated and up and running giving me a fantastic tool to use daily.

Cons

Pricing. Clarizen needs to be able to add options on as fixed costs instead of raising the overall monthly rate. My team doesn't use every aspect of the program so when I need more of just one option in the system I shouldn't have to pay for a higher level across the board with more of all their options when I need just one. I am hoping that can change in the future to meet individual client needs.

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SAAS based project management platform, scalable, with team collaboration, great dash-boarding

Reviewed 5 years ago
Pros

ease of use scalable Social Service and Support customizations Updates Adaptability Financial Management

Cons

Cost Agile framework needs attention Reporting Graphs are limited in selection limited amount of Graphs per report Scheduling options are limited to 24 reports , 1 per hour

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Clarizen's deep set of tools

Reviewed 7 years ago

We've used Clarizen for a few years now, and it's made a huge difference. I came in with project management experience, but many of our managers were just winging it. We moved from a simple time-tracking application to Clarizen's full fledged Project Management. That was a bigger step than most were ready for, but it's come into its own. We have visibility to things we didn't have before, and can make data-driven decisions instead of gut-feeling our way along. I've been able to prove that instinct was not the correct choice in many cases. Clarizen won't tell you what to do, but whatever you want to do, you can probably do it with Clarizen. Other packages I've used gave you a methodology with their software, but Clarizen is flexible, nimble, and robust.

Pros

-Lots of customization -SQL-like API calls -Detailed data -Does what it says on the tin

Cons

-Lack of a canned process for organizations that don't know where to start -I wish it was cheaper :)

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Good Project Management Software

Reviewed 4 years ago
Pros

Cloud based , good collaborative environment for project management activities like plan and workflow. Cost effective solution.

Cons

Tracking is not easy, need some improvements on functionality. Interfaces development is not easy take long time.

Overall Rating
  • Value for money
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  • Likelihood to recommend7/10

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Clarizen has been a solid tool for us when expanding our professional services organization.

Reviewed 5 years ago

Visibility into projects across the entire professional services portfolio. This gave us a better understanding of our teams and how they were utilized.

Pros

The ability to customize Clarizen is one of it's strongest features. While not as advanced as some of the bigger SaaS players like Salesforce, it still provides a robust set of features to allow you to create custom business processes to accomplish your companies goals. They compete pretty well against other companies with much larger teams. Another great feature we use a lot is the expansive and complex WBSs you can have for projects. This allowed us to have a better sense of project flow and visibility to where our projects are at.

Cons

Our biggest struggle comes with the idea that a PSA should be a three legged stool (projects/task management, time tracking/resource management, and project financial management). We can only seem to make two work at a time with Clarizen. Our PMs want some pretty detailed project plans to really understand where tasks are and who is responsible, but when you implement that with time tracking it becomes...

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  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great project management system with good flexibility

Reviewed 6 years ago

Clarizen is a great platform for project management, workflow management and internal communication tracking. The reporting suite is also very good and there seems to be a keen drive to continually improve the product. Customer support throughout setup and launch was excellent with a product specialist available onsite, phone and web-conference to help train our team and customize our environment. Despite some challenging requests our support team and the flexibility of the system allowed to achieve near all our requirements thus far.

Pros

Flexibility/Customisation - the system is extremely adaptable and can be used for a number of functions beyond that which it was designed because of it. Reporting - The reporting suite is excellent but there is still room for improvement in terms of pivots and lining relevant data in reports.

Cons

Support - Although our setup support was great there can be a delay in resolving system bugs but no more than most software services. Caps on custom fields - There are caps on customisation depending on the package you choose and the price hike between them can be quite significant.

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  • Ease of use
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  • Likelihood to recommend10/10

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Improves our business processes and communication

Reviewed 6 years ago

After launching Clarizen in our organization, it was easier than ever before to do resource management and get timesheets in. Therefore the data is more accurate so we can now make sound business decision based on accurate information.

Pros

It's easy to use and to change configuration or customize to best meet your user's needs.

Cons

Cost management is great but could use the concept of effective date to make it easy to use when spanning the fiscal year or promoting individuals.

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Clarizen: Perpetual Motion Towards Great

Reviewed 7 years ago

I started using Clarizen 18 months ago to manage multiple complex projects and to corral a pool of shared resources. Out of the gate, Clarion performed well. But what I am most impressed with is the perpetual evolution towards great. Updates are delivered on a regular basis and deliver meaningful improvements.

Pros

At its core, Clarion is a strong project portfolio management tool. The social media element is seamlessly incorporated and has added a valuable dimension to project management. The resource management component is strong and just got stronger with the Summer '15 update. And, most important, Clarizen provides a high-availability SaaS platform. They haven't left me hanging.

Cons

I am still waiting for a mechanism to assign multiple managers to a task. Our projects span multiple shifts. I need a mechanism to allow all shift supervisors to adjust tasks and sub-tasks as needed. The pricing model could be improved. The number of customizations are limited in all except the Enterprise package. We use all three customizations in our package and, at times, turn some off so we can turn others on. Surely a better balance can be reached.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Robust project management system

Reviewed 2 years ago
Pros

1. Easy to use and set up 2. Can integrate with CRM and accounting software 3. Open APIs 4. Large number of customizable features, including scheduling, costing, time cards, projects/tasks, etc. 5. Robust reporting

Cons

1. Syncing from/to Salesforce can be buggy sometimes 2. System can be slow or nonresponsive, especially when trying to view large amount of data 3. Expensive

Overall Rating
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  • Ease of use
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  • Customer support
  • Likelihood to recommend8/10

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This tool helps me to manage my workflow and plan my activities appropriately.

Reviewed 4 years ago

All in all, it is the best time-tracking solution that is quite scalable and flexible. If you're ready to work manually for the time being, it has flexible, scalable and can be implemented very quickly. If you are prepared to work with a few manual steps, for the time being (that hopefully will improve), it is a great value product.

Pros

It has a great interactive interphase and amazing functionality. Its easy to enter and track the time via this software. The planning tools allow me to plan and define my project, its functionality, its feasibility, and the resource available.

Cons

Bit expensive, the level of functionality for lower-amount licences is seemingly poor compared to advanced versions. Reports corresponding to calendar days require manual entry.

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  • Ease of use
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  • Likelihood to recommend8/10

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Clean interface, pretty easy to set up; social aspect excellent

Reviewed 6 years ago

I liked Clarizen's product. I've used other large PM software products and Clarizen's offering was easier to use overall.

Pros

The interface is very clean, it's very flexible and fits with many processes. It was pretty easy for us to customize to what we needed. The social functionality was great, it lead to improved team interaction and teamwork. I really liked that. The reports were good, and again pretty easy to set up. Creating custom fields to report on was easy. Support was good, I think our consultant was very flexible and helped us with things even he wasn't used to; he was very open to our processes and helped us make them happen in the tool. He was very responsive as well.

Cons

Seemed a bit expensive, and for our needs we found that any license except the most expensive was pretty useless. The levels of functionality in the lower licenses didn't help us at all. We ended up getting all licenses at the highest level.

Overall Rating
  • Value for money
  • Ease of use
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  • Customer support
  • Likelihood to recommend8/10

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Strong PPM with excellent customization

Reviewed 3 years ago
Pros

The core PPM capabilities of Clarizen are very strong, but the biggest game change for us has been the 'custom objects' capability. This feature has allowed us to completely replace a legacy product management tool, running it as an integrated component of our Clarizen setup. Product and Project objects are linked together within a single system so that many business processes (item set-up, pricing approvals, product portfolio management) are happening within the same space as project management for new products.

Cons

Generally speaking, more functionality drives complexity in the user interface, and Clarizen is no different. It results in steeper learning curves vs. less full-featured solutions. Our hope is that Clarizen Go will help us solve this challenge for ordinary collaborators.

Overall Rating
  • Value for money
  • Ease of use
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  • Customer support
  • Likelihood to recommend10/10

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A great SAAS tool to have for your Project Management teams

Reviewed 4 years ago
Pros

Extremely easy to use Easily customizable Price points make sense per user Able to share information to all departments via email High level overview with charts for executives that need to big pictures

Cons

There are instances of downtime, but they communicate quickly and level set expectations

Overall Rating
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  • Ease of use
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  • Customer support
  • Likelihood to recommend8/10

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Excellent PPM

Reviewed 6 years ago

Compared all PPM solutions we have used in the past Clarizen provided a much needed increase in reporting and customization to meet our needs. It allows us to not only track the additional information we need but report on it in a way that make portfolio review much easier that it had previously been

Pros

Modern look and feel, customization, and reporting.

Cons

External collaborator option is too expensive, e-mail tracking and integration for capturing communication customers who are not users in Clarizen is limited

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Great tool with tons of potential. Is simple and flexible to meet needs, but room for improvement

Reviewed 5 years ago
Pros

Easy to use and manage. Using reports and dashboards to show major value and insight to senior leadership. End users are able to use the tool itself with little training. Interface is responsive, modern and clean.

Cons

Security model is strange at first, but can be made to work great with some patience and thinking differently. Reporting has some limitations that feel frustrating but can be solved with export to an enterprise data warehouse. Brought in external vendor as solution integrator, but has issues with them delivering over complicated customizations.

Overall Rating
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  • Ease of use
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  • Likelihood to recommend8/10

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Highly Customizable SaaS Tool with Great Overall Value

Reviewed 8 years ago
Pros

Clarizen (V6) is likely the most configurable SaaS tool available in the PPM world. The ability to customize fields and workflows to support unique processes is a major selling point of the tool. The new native mobile app is great. Customer support, access to training and, professional services are all excellent.

Cons

Out of the box, the tool can be a little overwhelming, with few preconfigured workflow options (cases, etc.). Because the tool has an extremely robust configuration/customization engine, there is/are some functionality/utilities that require customization (and thus more custom fields/actions) that most would probably expect to be available out of the box. The weakest point is the interactive Gantt chart, which has very limited configuration options.

Overall Rating
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  • Likelihood to recommend9/10

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Excellent Value for money and user friendly staff

Reviewed 5 years ago

Very good value for money and excellent product for medium to small enterprises

Pros

Easy to configure and easy to use product. Staff can be trained quickly and product can be launched in short timeframes.

Cons

Interfaces development that is not standard take too long. So might need work around some times as required.

Overall Rating
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  • Ease of use
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  • Likelihood to recommend10/10

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Yet to find a better work and project management app

Reviewed 6 years ago
Pros

It is the most complete and flexible solution I've used that allows me to collaborate with the teams and to get their progress updates. Multi-location, multi-team, multi-currency and timezone. Cost, price and profitability are clear. Run it agile or waterfall or both. Portfolio views, loads of integrations and loads of apps...

Cons

My only gripe is not being able to pay in Australian dollars...

Overall Rating
  • Value for money
  • Ease of use
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  • Customer support
  • Likelihood to recommend9/10

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Flexible yet Easy to Use

Reviewed 6 years ago
Pros

Clarizen has an immediate ease of use due to its familiar user interface. If you've used popular social media sites you'll easily be able to start using Clarizen right away. I love that we can customize and extend the features with workflows, validations and automations.

Cons

Clarizen is not the cheapest solution out there - but you really pay for what you get. We've tried other products, including cloud based PPM systems and did not like them as well.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Great tool for collaborative projects

Reviewed 4 years ago
Pros

It offers some nice features for scheduling, planning and managing workflow. Although it may take some time to learn how to use these features, the payoff can be substantial. And I also like the fact that some of the features are highly customizable.

Cons

This software can be slow if you use IE as your browser. The price can be a little expensive for the functions that our business need to use.

Overall Rating
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  • Ease of use
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  • Likelihood to recommend7/10

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review for clarien

Reviewed 5 years ago
Pros

Clarizen planning tools allow project managers to define the scope and size of projects and estimate resource and workforce requirements.

Cons

Seemed a bit expensive, and for our needs we found that any license except the most expensive was pretty useless. The levels of functionality in the lower licenses didn't help us at all. We ended up getting all licenses at the highest level.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Mandatory $7,500 Onboarding Fee Sucks

Reviewed 6 years ago

I've been using an extended trial of Clarizen for several months. I love it, but when I was ready to subscribe the fee was high. High but affordable and worth it. What nobody told until I was ready to pay is that there is a mandatory minimum onboarding fee. That's not cool.

Pros

Easy to use, comprehensive tool

Cons

Onboarding fee of $7,500