Clarizen Pricing Plan & Cost Guide

Clarizen

Enterprise Project Management Solution

4.25/5 (167 reviews)

Clarizen Pricing

Pricing model: Subscription

Free Trial: Available

Clarizen licenses are per user per month starting from $45/user/month.

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Clarizen Pricing Reviews

Pros
  • The vendor is very nice to deal with from a sales perspective, as well as with training. We are very pleased with Clarizen and will continue to use it after our initial subscription is up.Tony L.Read the full review
  • Clarizen is a great product with fantastic support. Their webinars are great examples of how to do things right, they have Q&A sessions that anyone can join and get all of your questions answers.Verified ReviewerRead the full review
  • All of the people we've dealt with are likable and eager to help...just not on our terms, which is the place they could improve the most.Jeff H.Read the full review
Cons
  • Can be a pain in the ass to configure when the application need to so specific for your organization.Yari B.Read the full review
  • The fact that there are so many features also has a downside.Maria S.Read the full review
  • Our biggest struggle comes with the idea that a PSA should be a three legged stool (projects/task management, time tracking/resource management, and project financial management).Garret S.Read the full review
97%
recommended this to a friend or a colleague

25 reviewers had the following to say about Clarizen's pricing:

Nick Taylor

Reporting is not flexible enough

Reviewed 2013-03-01
Review Source: GetApp

Decent product overall and cheaper price, but you sacrifice a lot of functionality when compared to other offerings in the space.

Pros
More functionality that tools like Basecamp, Asana, etc. Web-based Easy Setup

Cons
Support is not very helpful. Very little guidance in best practices with their software. Reporting is not nearly as flexible as other tools I've used in the past (AtTask).

Rating breakdown

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Anonymous

review for clarizen

Used monthly for 1-2 years
Reviewed 2018-09-11
Review Source: Capterra

Pros
Allows me to chat with my colleagues in real time

Cons
It is quite expensive - other similar software are cheaper

Rating breakdown

Ease of use
Features

Likelihood to recommend: 7/10

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Mel S.

Very helpful Projects Management tool

Used weekly for 6-12 months
Reviewed 2018-03-01
Review Source: Capterra

Pros
Provides an organized work environment for all the Projects and activities in a company. It adapts to any size or kind of Projects.

Cons
Not so easy to track all the activities and Projects. Not everyone can afford it. The Price per user.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Pawel B.

Review by Software Project Management

Reviewed 2010-01-18
Review Source: GetApp

The best web-based project management software I worked with so far.

Pros
Scheduling, Task Management, MS Project Import, External Users, GUI Design, Usability Features, Support

Cons
Price: The first and the most important issue is Clarizen pricing. It is also a second and third most important issue respectively. Clarizen is expensive. It’s very expensive. History, Risk Management, Item Workflow

Rating breakdown

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Jeffrey D.

Clarizen's deep set of tools

Reviewed 2015-10-30
Review Source: GetApp

We've used Clarizen for a few years now, and it's made a huge difference. I came in with project management experience, but many of our managers were just winging it. We moved from a simple time-tracking application to Clarizen's full fledged Project Management. That was a bigger step than most were ready for, but it's come into its own. We have visibility to things we didn't have before, and can make data-driven decisions instead of gut-feeling our way along. I've been able to prove that instinct was not the correct choice in many cases. Clarizen won't tell you what to do, but whatever you want to do, you can probably do it with Clarizen. Other packages I've used gave you a methodology with their software, but Clarizen is flexible, nimble, and robust.

Pros
-Lots of customization -SQL-like API calls -Detailed data -Does what it says on the tin

Cons
-Lack of a canned process for organizations that don't know where to start -I wish it was cheaper :)

Rating breakdown

Value for money
Ease of use
Customer support

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Jonathan O.

PM tool is not bad, but integrated time/expense/invoice processing did not work.

Used daily for 2+ years
Reviewed 2018-05-09
Review Source: Capterra

We got very little benefit from this software, as it did not perform as expected.

Pros
Project management tool is comparable to MS Project. Users that are looking for a subscription PM product rather than purchasing MS Project may benefit from this software, but I am not sure if all PM features are available out-of-the-box at cheaper subscription levels.

Cons
Although the PM tool is comparable to MS Project, it also comes with a level of complication also comparable to MS Project. Full functionality of PM (i.e. including resource management) requires buy-in by all departments/users in the company, and this is difficult to acheive in large or diverse organizations. Our company implemeted this software with the goal of bringing project management together with time reporting, expense reporting, and invoice processing. The purpose of implementing Clarizen was to have a centralized system where we could report project status by including all relevant metrics on the project in a list or detailed view, e.g. planned time vs. actual time, planned cost vs. actual cost, and project manager comments/narrative on goal vs. result. This purpose was never realized. Clarizen underestimated the work effort to develop customizations, which resulted in the time module never being completed, the expense/invoice modules were cumbersome to use, the related approval workflows had many problems, and support from Clarizen management was almost non-existent. We are now taking a different approach. No longer do we believe that one system can handle all our needs, and so we have adopted different systems with some integration between them to try to bring together all project-related data.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 2/10

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Qiang M.

Great tool for collaborative projects

Used weekly for 6-12 months
Reviewed 2018-10-03
Review Source: Software Advice

Pros
It offers some nice features for scheduling, planning and managing workflow. Although it may take some time to learn how to use these features, the payoff can be substantial. And I also like the fact that some of the features are highly customizable.

Cons
This software can be slow if you use IE as your browser. The price can be a little expensive for the functions that our business need to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Jim H.

Project Visibility inside SFDC

Reviewed 2012-02-03
Review Source: GetApp

I have just completed our Clarizen and SFDC integration a few weeks ago. We are very satified with the results! We have 100s of active projects - these dashboards allows our Services Organization to better manage our business. The Clarizen-SFDC integration allows anyone from our Sales, Customer success, or our Support teams to see up to date project data. If you're familiar with Microsoft Project you can easily find your way around this app in minutes. Definitely recommend

Pros
I especially like their design of allowing Clarizen Projects to be linked to Opportunities, Accounts, and/or Campaigns.

Cons
Pricing a bit high

Rating breakdown

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Stephen G.

Yet to find a better work and project management app

Reviewed 2016-07-14
Review Source: Software Advice

Pros
It is the most complete and flexible solution I've used that allows me to collaborate with the teams and to get their progress updates. Multi-location, multi-team, multi-currency and timezone. Cost, price and profitability are clear. Run it agile or waterfall or both. Portfolio views, loads of integrations and loads of apps...

Cons
My only gripe is not being able to pay in Australian dollars...

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Robust project management system

Used daily for 2+ years
Reviewed 2021-01-02
Review Source: Capterra

Pros
1. Easy to use and set up 2. Can integrate with CRM and accounting software 3. Open APIs 4. Large number of customizable features, including scheduling, costing, time cards, projects/tasks, etc. 5. Robust reporting

Cons
1. Syncing from/to Salesforce can be buggy sometimes 2. System can be slow or nonresponsive, especially when trying to view large amount of data 3. Expensive

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Robin R.

It is a Manager's Choice which enables seamless social integration

Used daily for 1-2 years
Reviewed 2018-04-04
Review Source: Software Advice

Pros
I just love the tool because of its social media integration capability, the realistic information which the software provides is just awesome.

Cons
I wish if the prices become reasonable and they were supposed to be not just a project management toold.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

A great SAAS tool to have for your Project Management teams

Used daily for 2+ years
Reviewed 2018-10-16
Review Source: Capterra

Pros
Extremely easy to use Easily customizable Price points make sense per user Able to share information to all departments via email High level overview with charts for executives that need to big pictures

Cons
There are instances of downtime, but they communicate quickly and level set expectations

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

This tool helps me to manage my workflow and plan my activities appropriately.

Used daily for 6-12 months
Reviewed 2018-03-08
Review Source: Capterra

All in all, it is the best time-tracking solution that is quite scalable and flexible. If you're ready to work manually for the time being, it has flexible, scalable and can be implemented very quickly. If you are prepared to work with a few manual steps, for the time being (that hopefully will improve), it is a great value product.

Pros
It has a great interactive interphase and amazing functionality. Its easy to enter and track the time via this software. The planning tools allow me to plan and define my project, its functionality, its feasibility, and the resource available.

Cons
Bit expensive, the level of functionality for lower-amount licences is seemingly poor compared to advanced versions. Reports corresponding to calendar days require manual entry.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Nathan D.

Flexible yet Easy to Use

Reviewed 2016-04-25
Review Source: Software Advice

Pros
Clarizen has an immediate ease of use due to its familiar user interface. If you've used popular social media sites you'll easily be able to start using Clarizen right away. I love that we can customize and extend the features with workflows, validations and automations.

Cons
Clarizen is not the cheapest solution out there - but you really pay for what you get. We've tried other products, including cloud based PPM systems and did not like them as well.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Jeff D.

One of the best project management solutions

Reviewed 2016-12-08
Review Source: Capterra

We researched for the best project management software app we could find and ended up at Clarizen. It has the best features and an easy to use interface. Very helpful tools to get the job done and the pricing was fair.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Avnish B.

Excellent Value for money and user friendly staff

Used daily for 1-2 years
Reviewed 2017-07-13
Review Source: Software Advice

Very good value for money and excellent product for medium to small enterprises

Pros
Easy to configure and easy to use product. Staff can be trained quickly and product can be launched in short timeframes.

Cons
Interfaces development that is not standard take too long. So might need work around some times as required.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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David S.

Great project management system with good flexibility

Used daily for 6-12 months
Reviewed 2016-08-22
Review Source: Capterra

Clarizen is a great platform for project management, workflow management and internal communication tracking. The reporting suite is also very good and there seems to be a keen drive to continually improve the product. Customer support throughout setup and launch was excellent with a product specialist available onsite, phone and web-conference to help train our team and customize our environment. Despite some challenging requests our support team and the flexibility of the system allowed to achieve near all our requirements thus far.

Pros
Flexibility/Customisation - the system is extremely adaptable and can be used for a number of functions beyond that which it was designed because of it. Reporting - The reporting suite is excellent but there is still room for improvement in terms of pivots and lining relevant data in reports.

Cons
Support - Although our setup support was great there can be a delay in resolving system bugs but no more than most software services. Caps on custom fields - There are caps on customisation depending on the package you choose and the price hike between them can be quite significant.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Sean F.

A mostly positive experience.

Reviewed 2016-01-21
Review Source: GetApp

We are implementing Clarizen as a project management tool for the entire organization but starting in the Information Technology and Performance Improvement departments. Our goal is to capture all project requests and projects in one place for review, approval, management, and reporting. Clarizen has mostly met our expectations so far. Most of the items that have not met our expectations are minor. We are still early in our implementation so there are still lessons to learn in our journey.

Pros
1. Unlimited email-only users. Resources that infrequently or rarely work on projects can report progress via email without consuming an expensive license. 2. Email and/or API integration with work order systems. Clarizen doesn't charge an expensive license to integrate it with other systems. 3. A modern-looking user interface with an emphasis on social media-like collaboration. 4. Lots of options for charts and graphs for reporting. 5. Can import spreadsheets and MS Project workplans. 6. Lots of training and support webinars every week. 7. Pre-recorded online training via the Clarizen University.

Cons
1. Support seems slow to respond to support requests. 2. There is currently a bug they haven't fixed yet that requires you to keep resetting column widths in reports and dashboards. They don't stick. 3. Their online self-help knowledge base seems new and thin. 4. They don't have a feature I used in other project management software to identify the last (most recent) note, comment, etc. on an item. This can be worked around via user training or some custom workflow programming but it would be nice if they built it in as others have.

Rating breakdown

Value for money
Ease of use
Customer support

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Nagaraj B.

Good Project Management Software

Used daily for 1-2 years
Reviewed 2018-02-26
Review Source: Capterra

Pros
Cloud based , good collaborative environment for project management activities like plan and workflow. Cost effective solution.

Cons
Tracking is not easy, need some improvements on functionality. Interfaces development is not easy take long time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Edmundo M.

Excellent Project Management application

Reviewed 2015-12-23
Review Source: GetApp

A web -based tool that allows so easy and orderly management of all projects within the organization , allowing making management decisions is more accurate

Pros
Allows the incorporation of flow charts adapted working processes of the organization

Cons
Compared with other similar tools, the implementation cost is a bit high .

Rating breakdown

Value for money
Ease of use
Customer support

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Bryce V.

Everything we needed to take our team to the next level

Used daily for 1-2 years
Reviewed 2018-12-12
Review Source: Capterra

We needed to evaluate how we could best deliver a quick first time to value for our customers on our implementation team.

Pros
Clarizen enabled our team to effectively manage the numerous projects we had while surfacing the insights we needed to make business decisions.

Cons
Like any software that is aimed at solving complex business problems, Clarizen had so many features that it became overwhelming to our team during implementation. When a business has to undergo major changes to their operations, it needs the transition to be as easy as possible. This is more of a critique for most large software solutions as opposed to just Clarizen.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Todd T.

Strong PPM with excellent customization

Used weekly for 1-2 years
Reviewed 2019-06-28
Review Source: Capterra

Pros
The core PPM capabilities of Clarizen are very strong, but the biggest game change for us has been the 'custom objects' capability. This feature has allowed us to completely replace a legacy product management tool, running it as an integrated component of our Clarizen setup. Product and Project objects are linked together within a single system so that many business processes (item set-up, pricing approvals, product portfolio management) are happening within the same space as project management for new products.

Cons
Generally speaking, more functionality drives complexity in the user interface, and Clarizen is no different. It results in steeper learning curves vs. less full-featured solutions. Our hope is that Clarizen Go will help us solve this challenge for ordinary collaborators.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Ryan H.

Clean interface, pretty easy to set up; social aspect excellent

Used daily for less than 6 months
Reviewed 2016-12-06
Review Source: Software Advice

I liked Clarizen's product. I've used other large PM software products and Clarizen's offering was easier to use overall.

Pros
The interface is very clean, it's very flexible and fits with many processes. It was pretty easy for us to customize to what we needed. The social functionality was great, it lead to improved team interaction and teamwork. I really liked that. The reports were good, and again pretty easy to set up. Creating custom fields to report on was easy. Support was good, I think our consultant was very flexible and helped us with things even he wasn't used to; he was very open to our processes and helped us make them happen in the tool. He was very responsive as well.

Cons
Seemed a bit expensive, and for our needs we found that any license except the most expensive was pretty useless. The levels of functionality in the lower licenses didn't help us at all. We ended up getting all licenses at the highest level.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Neha H.

review for clarien

Used daily for 1-2 years
Reviewed 2017-05-12
Review Source: Software Advice

Pros
Clarizen planning tools allow project managers to define the scope and size of projects and estimate resource and workforce requirements.

Cons
Seemed a bit expensive, and for our needs we found that any license except the most expensive was pretty useless. The levels of functionality in the lower licenses didn't help us at all. We ended up getting all licenses at the highest level.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 7/10

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JIM N.

Serious Project Management tool

Used daily for less than 6 months
Reviewed 2016-09-27
Review Source: GetApp

Clarizen offers a range of tools for your project management needs and especially for the value, it proves to be one of the top products on the market.

Pros
Works well with Salesforce.com by providing additional helpful information

Cons
Requires a lot of training and time to adapt for non-techsavy staff

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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