Planview AdaptiveWork Reviews

It's like the rolls royce of project management systems. Super powerful and hard to really throw stones at the functionality.

The biggest learning curve because it has specific ways that it manages workflows. It's great. But you need a dedicated team member to just learn and train people on it.

The ability to customize Clarizen is one of it's strongest features. While not as advanced as some of the bigger SaaS players like Salesforce, it still provides a robust set of features to allow you to create custom business processes to accomplish your companies goals. They compete pretty well against other companies with much larger teams. Another great feature we use a lot is the expansive and complex WBSs you can have for projects. This allowed us to have a better sense of project flow and visibility to where our projects are at.

Our biggest struggle comes with the idea that a PSA should be a three legged stool (projects/task management, time tracking/resource management, and project financial management). We can only seem to make two work at a time with Clarizen. Our PMs want some pretty detailed project plans to really understand where tasks are and who is responsible, but when you implement that with time tracking it becomes...

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The way you can link all facets of a project from bugs to requests. I also like the searcability of the interface.

I would like to see the ability to add conditional logic to customized fields in order to create work flows.

The ability to automatically track the tasks start/end dates if there are dependencies set up as well as when there are vacations or holidays for a person. The automatic smart systems make huge help for any human mistake on those calcualtions and future possible changes. Thanks for this!

When someone creates a vacation request in Clarizen, it would be good to have a notification mechanism to inform the project manager about it, if the person is assigned to a task of this PM's project(s). Otherwise, only the direct manager of the person is being announced. And if there is no established manual process, the vacation request gets approved without the PM being informed about it. This is really serious problem.

The tool offers A LOT of functionality. As I'm not a system administrator, I am not aware of everything that Clarizen can do, but whenever our admins unleash a new feature, I'm always excited by it. The new Android app is super nice/handy to have, especially for logging time. The support is great: we have logged bugs before, and these are generally resolved very fast. I am not blocked for long whenever something like that happens.

The fact that there are so many features also has a downside. I feel like there is a lot more to discover, and sometimes, things are no consistent. For example, in some views, I can hide the right-hand vertical "space" (or menu) and in others, I can't. I also find that column resizing is quite burdensome, and I have to resize columns in multiple views (it doesn't propagate.)

It has a great interactive interphase and amazing functionality. Its easy to enter and track the time via this software. The planning tools allow me to plan and define my project, its functionality, its feasibility, and the resource available.

Bit expensive, the level of functionality for lower-amount licences is seemingly poor compared to advanced versions. Reports corresponding to calendar days require manual entry.

Extremely easy to use Easily customizable Price points make sense per user Able to share information to all departments via email High level overview with charts for executives that need to big pictures

There are instances of downtime, but they communicate quickly and level set expectations

Easy to use and manage. Using reports and dashboards to show major value and insight to senior leadership. End users are able to use the tool itself with little training. Interface is responsive, modern and clean.

Security model is strange at first, but can be made to work great with some patience and thinking differently. Reporting has some limitations that feel frustrating but can be solved with export to an enterprise data warehouse. Brought in external vendor as solution integrator, but has issues with them delivering over complicated customizations.

It's a great tool for project managers who are married to SLA times and making sure employees are not overworked or overloaded with assignments.

It's an incredibly clunky tool for the average user. I really don't like having to toggle back and forth between my task and the larger parent task. I also wish that the chat stream had better functionality and was easier to read.

We use Clarizen for Task creation, Task execution , status tracking and reporting. We use this for customer case management especially when it is escalated. Great tool overall.

While this is a friendly tool, JIRA / Service now is much better with respect to issue tracking. Clarizen could improve there.

Flexibility/Customisation - the system is extremely adaptable and can be used for a number of functions beyond that which it was designed because of it. Reporting - The reporting suite is excellent but there is still room for improvement in terms of pivots and lining relevant data in reports.

Support - Although our setup support was great there can be a delay in resolving system bugs but no more than most software services. Caps on custom fields - There are caps on customisation depending on the package you choose and the price hike between them can be quite significant.

The almost unlimited features and options

There are almost too many choices, it takes a while to really gain a full understanding of how everything works

Interface is intuitive. Plenty of awesome functionality

More Drag and Drop features would be nice , and possibly Agile standard out the box included

Flexible and easy to use. Social interaction, with in-context discussion panels for all projects and tasks. Easy monitoring of time submissions. Great (and expanding) set of modules (Apps) that can be deployed to further enhance the solution.

Reporting tools are still lacking, but this is actively being addressed with regular updates and improvements released.

Social Collaboration Customization right down to the fields being used in each and every element.

I would see that at times the interface due to it's beauty becomes a bit slow.

Customizable User friendly Web access Easy to scale as our company and departments grow Can be customized for various use cases

Doesn't function well with detailed project plans. If you want to push the dates of s project out or adjust a schedule, it's difficult if you have too many tasks

Modern look and feel, customization, and reporting.

External collaborator option is too expensive, e-mail tracking and integration for capturing communication customers who are not users in Clarizen is limited

The level to which you can customize, create custom actions and workflows, etc. is the best part of the product

Implementation can be tricky. Your instance starts with everything turned on, it would be better to start with a minimal instance and turn things on as you need to implement.

Its capability to be applied for wide applications and the customer support

The customizations are little tricky even though the syntax are not so complicated

Progress reports and reviews with real time data. Easy collaboration and communication between team members. Great online support team and webinars. Easy to track budget, time and resources from the same home page.

Clarizen's features mean that if you have a small, simple project that only needs a team of 2 or 3, Clarizen is probably too powerful.

The system allows you to create a project that is as complex or as simple as you desire. They have the capability for very complex projects.

Support for custom project hierarchies based on users or their groups. This would allow separate business units to see project categories without seeing the projects within those categories.

Easy to configure and easy to use product. Staff can be trained quickly and product can be launched in short timeframes.

Interfaces development that is not standard take too long. So might need work around some times as required.

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No cons were added to this review

It captures the right areas required for project management, provides more detail that Microsoft project and allows for all projects to be captures in one place. Has great reporting and pictures of timelines and milestones

Timesheets are to complicated and difficult to complete. No option for capturing project expenses against a project. difficult to enter in dependencies, very repetitive task, rather than allowing for templates to be used.

It is the most complete and flexible solution I've used that allows me to collaborate with the teams and to get their progress updates. Multi-location, multi-team, multi-currency and timezone. Cost, price and profitability are clear. Run it agile or waterfall or both. Portfolio views, loads of integrations and loads of apps...

My only gripe is not being able to pay in Australian dollars...