“Clarizen is an intuitive, easy to learn and professional cloud based project management application that will improve the effectiveness of any organization. You can use it on your computer, tablet or smartphone and gives you everything you need to create and monitor a project. It also tracks staff timesheets, project budgets, resource allocation, Gantt charts, roll ups project progress reports and integration to Salesforce as well. They have thought of just about everything, their support and training is stellar and their people are always there to help and support their clients. You can't do better than Clarizen!”
“while clarizen’s feature looks great from the outside, our experience is that they the product is convoluted and we did not get effective support or responsiveness to our support requests in a timely or complete way. For us the time and money invested in clarizen has not paid off. buyer beware.”
Ken Blankenfeld, Principal, KBCm Group, LLC
Very robust software with great flexibility, having actual account representatives and live support would make it unbeatable. Clarizen has an extensive learning center and an abundant access to live interactive webinars, however the automated process is not a replacement for the interaction of a personal account representative. With an account representative and a live onboarding session Clarizen would earn a 5 star rating.
Pros: Robust "out of the box" features Flexible capable of custom configurations to match proprietary needs Interactive team collaboration with Knowledge base benefit Extensive training and live webinar support Custom services available
Cons: Lack of live account support for other than large licence users
Claire Schneeberger, Founder, Chief Innovation Officer at Monarch Media
while clarizen’s feature looks great from the outside, our experience is that they the product is convoluted and we did not get effective support or responsiveness to our support requests in a timely or complete way. For us the time and money invested in clarizen has not paid off. buyer beware.
Pros: The platform can do anything.
Cons: it takes a huge time investment to set up processes that fit our use cases. customer support was limited in their ability to respond to our requests.
We appreciate your feedback and look forward to meeting with you to ascertain your needs. Please watch for a meeting request from your customer success manager. Clarizen holds customer success as a top priority.
Clarizen is an intuitive, easy to learn and professional cloud based project management application that will improve the effectiveness of any organization. You can use it on your computer, tablet or smartphone and gives you everything you need to create and monitor a project. It also tracks staff timesheets, project budgets, resource allocation, Gantt charts, roll ups project progress reports and integration to Salesforce as well. They have thought of just about everything, their support and training is stellar and their people are always there to help and support their clients. You can't do better than Clarizen!
Pros: Feature rich, easy to learn, mutli platform, great UI and reporting.
Clarizen brings all of our previously disparate levers and knobs into one package. Since deploying, they have constantly upgraded and innovated to allow for more capability and smoother operation. The API has proven strong for us, and the customization means we can use it exactly how we like. Mobile and Outlook integration have proven valuable as well. We can present our users with multiple ways to use the technology so that they can pick the method they feel most comfortable with. My remark to our VP: "We're going to put success right out in front of you, where you can grab it." Our support has been excellent. Multiple people from Clarizen have supported us not only through the transition and rollout, but well beyond. When I need support, I get it, fast.
Pros: Vast behind-the-scenes tech support just about any environment, from micro to huge. You can use it how you want, you don't have to adopt a philosophy for your processes unless you want to do so. The best software support I get.
Cons: Reports and Templates, while great to have, need an interface overhaul and greater capability. Visualization of data could be better.
Clarizen is the most versatile saas solution for all kinds of project managers. It's highly collaborative and communication solution.
Pros: Collaboration, social communication, professional project management features, cross platform, easy to use, powerful reporting module.
Cons: A little bit slow, no iPad integration.
I highly recommend Clarizen for my clients. The ability to start running out of the box, or customize the product to your exact specifications provides the ultimate flexibility. The product can evolve with your company, allowing you to maintain one product as your company grows. The customer service is unparalleled. Webinars, forums, and online resource tools prove to be invaluable resources when customizing this product.
With Clarizen's integration to Salesforce anyone with appropriate access can check the status of a project without having to pick up the phone and call our delivery team - visibility into project status is right there in Salesforce. If you happen to use Intacct Cloud Financials you will be even more pleased as time and expenses can flow from Clarizen to the accounting system. This three way integration has been a huge win for our company
Pros: good support. UI is very intuitive and easy to use the first iteration of the Salesforce plugin was so-so, the newest version is years ahead
Decent product overall and cheaper price, but you sacrifice a lot of functionality when compared to other offerings in the space.
Pros: More functionality that tools like Basecamp, Asana, etc. Web-based Easy Setup
Cons: Support is not very helpful. Very little guidance in best practices with their software. Reporting is not nearly as flexible as other tools I've used in the past (AtTask).
Fr. Van Hecke
Clarizen brings peace of mind in a fast paced environment - we create multimedia animations - and makes sure everyone can focus on their key competences. Since we use Clarizen, we feel we have more control over our business, margins, reporting and overall customer success. Using Clarizen and customizing it is straightforward, for project managers using common tools (MS Project), Clarizen is a very easy to understand and use solution. The most important thing that impressed me is the proximity of the Clarizen team. They are quick with to the point answers, very accessible and open to listen to your challenges.
Pros: Clarizen gives you all ins and outs of project management and goes way beyond. If you go the extra mile and link it to SalesForce.com, you get so much more customer insight - relevant data is shared amongst your entire company to every department.
Cons: Getting more reports out of Clarizen is a bit of a struggle if you want to step beyond the standard offering. It requires some tinckering with an Excel plugin, which does the job - frankly. That is a point of improvement Clarizen is very aware of.
I have just completed our Clarizen and SFDC integration a few weeks ago. We are very satified with the results! We have 100s of active projects - these dashboards allows our Services Organization to better manage our business. The Clarizen-SFDC integration allows anyone from our Sales, Customer success, or our Support teams to see up to date project data. If you're familiar with Microsoft Project you can easily find your way around this app in minutes. Definitely recommend
Pros: I especially like their design of allowing Clarizen Projects to be linked to Opportunities, Accounts, and/or Campaigns.
Cons: Pricing a bit high
great to see Salesforce.com integration with Clarizen. We have used Clarizen for years and recommend it to all our clients. We are always asked for solutions that integrate with Salesforce.com and now we have a solution we can refer with confidence.
Pros: provide SFDC Dashboards to your Executive team using Clarizen project data
The best project management solution for team work! Clarizen's cloud based SaaS software is easy to use, without needing any technical support. It is the best choice for Project Managers who run multiple projects and/or have a team of people working from different locations. Real time visibility means everyone can see exactly what the team is working on, ensuring that time and resources are not wasted. Managers get a full picture of the project, while team members only see what they need to know. Communication is easy with built in email, chat and notes. Everyone's tasks are clearly defined and deadlines are visible, via the Dashboard. A project can be planned, with a time line and milestones, so it is easy to see where you are holding, and which tasks have been assigned to each team member. In general, Clarizen's project management program can help you become more efficient by ensuring that all team members have the same information, and time and money are not being wasted.
Pros: Progress reports and reviews with real time data. Easy collaboration and communication between team members. Great online support team and webinars. Easy to track budget, time and resources from the same home page.
Cons: Clarizen's features mean that if you have a small, simple project that only needs a team of 2 or 3, Clarizen is probably too powerful.
I'm using Clarizen to plan and execute my projects. I have a small project management business and a small team, but we really appreciate how easy it is to use the Clarizen software and how it helps us use our time and manage our resources so effectively. I would highly recommend that other PMs try the free trial.
Pros: Easy to use
Miguel de Olarte
After using clarizen for about 5 months, is has clearly helped us to have a mothe deep follow up in the planning and execution of our projects. It presents a small difference as a desktop tool as MS Project or Merlin for Mac. However it covers most of the needs to monitor a project.
Pros: Its road map view is a great way to see the big picture, the intarface is easy and intuitive for a project manager. And as a web tool all changes are inmediately shown to all users.
Cons: The philosophy of use is a little different as a desktop tool, and it takes a little time to get use to it. If the internet conectios is aslow is very paintful to work with the tool.
After reviewing many PM applications, we chose Clarizen based upon its features and cost. Almost two year later, we are still happy with the application and its continual upgrades.
Pros: Ease of use for both administrators, clients and individual users Accessibility of information about new features - i.e. webinars, Clarizen staff, website tutorials Easy update features to keep everyone involved with the project up-to-date
Cons: Wish there was a feature that would accrue paid time off
The best web-based project management software I worked with so far.
Pros: Scheduling, Task Management, MS Project Import, External Users, GUI Design, Usability Features, Support
Cons: Price: The first and the most important issue is Clarizen pricing. It is also a second and third most important issue respectively. Clarizen is expensive. It’s very expensive. History, Risk Management, Item Workflow