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Karbon
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Accounting practice management software for leading firms
Table of Contents
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Karbon - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
Karbon overview
What is Karbon?
Karbon is the modern practice management platform built for accounting firms. It brings together your work, clients, planning, communication, and collaboration in one connected place—so your team, whether remote or in-office, can operate as one.
Trusted by more than 30,000 accounting professionals globally, Karbon helps firms save an average of 18.5 hours per employee, per week—equivalent to $34,688 per year, per employee—through automation, collaboration, and AI-powered efficiency.
Built with collaboration at its core, Karbon unites email, tasks, client communication, and workflow management in a single interface. Teams always know who’s doing what, when, and why—keeping nothing from falling through the cracks.
With Karbon AI, firms can automate repetitive admin work, summarize client communication, draft responses, and analyze workflow data, all securely and directly within the platform.
Karbon continuously evolves to help firms work smarter, serve clients better, and grow profitably.
Key benefits of using Karbon
Automation & efficiency: Automate recurring tasks, standardize workflows, and let Karbon chase clients for missing info with Client Requests and Smart Reminders.
Collaboration & connectivity: Bring your entire firm together in one platform—email, clients, work, and team chat. Collaborate seamlessly whether in the office or remote.
AI-Powered Insights: Use Karbon AI to summarize email threads, suggest next steps, and optimize workflows.
Scalable for Every Firm: Purpose-built solutions for small, mid-sized, and enterprise firms, with specialized capabilities for tax workflows.
Starting price
per month
Pros & Cons
Email Management
Task Management
Accounting Firm Management
Staff Responsiveness
Email Task Assignment
Karbon’s user interface
Karbon pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.5
Ease of use
4.6
Customer support
4.7
Reviews sentiment
What do users say about Karbon?
Tasks, emails, and notes are shared across the team, improving transparency and accountability.
Select to learn more
Who uses Karbon?
Based on 205 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Karbon's key features
Most critical features, based on insights from Karbon users:
All Karbon features
Features rating:
Karbon alternatives
Karbon
Starting from
59
/user
Per month
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Karbon pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
Features included:
- 24/7 Support
- 99.9% Uptime
- Android and Web Apps
- Automatic Client Reminders
- Budget Vs Actual Reporting
- Client Management
- Dedicated Karbon Contact
- Enterprise-Grade Security and Regular Updates
- Enterprise Platform
- Full Service Onboarding
- Inbox Triage
- Industry Integrations
- Integrated Email
- Ios
- Powerful Workflow
- Task Automation
- Team Collaboration
- Team Collaboration Tools
- Workflow and To-Do Lists
User opinions about Karbon price and value
Value for money rating:
To see what individual users think of Karbon's price and value, check out the review snippets below.
Paolo C.
Director
Beth R.
Accountant
Karbon integrations (36)
Integrations rated by users
We looked at 205 user reviews to identify which products are mentioned as Karbon integrations and how users feel about them.
Integration rating: 3.8 (6)
“It syncs billing and clients to QBO for 2 way integration so there is no duplication. This is still being expanded so there is room for improvement but I suspect that it will only get better with time!”
“Karbon can be integrated with QBO, but I don't recommend it. The way QBO stores customer data doesn't mesh well with a CRM system like Karbon.”
Lisa R.
Partner
Integration rating: 4.8 (5)
“This not only allows me to respond to emails directly in Karbon, but it also pulls emails into the client files, the work files, and the document center depending on where it needs to go. It also allows me to prioritize emails according to topic”
Lisa R.
Partner
Integration rating: 4.2 (5)
“To manage SCOPE CREEP! Tying your proposal inline with your workflows is key to ensuring you operate a successful and PROFITABLE firm. ”
Jennie M.
Founder
Integration rating: 4.5 (4)
“being able to track emails in both outlook and in karbon is so nice. You can attach an email to the clients timeline and even to the work it corresponds to. ”
Erinn B.
Client Service Specialist II
Integration rating: 5.0 (4)
“Unified Client Data • Xero syncs contact details, entities, and financial records directly into Karbon.”
Hamunyela N.
Accountant
Integration rating: 4.0 (2)
“Karbon is now so integrated with Onedrive that I can now connect OneDrive folders to contacts, allowing me to better manage files directly from Karbon, including renaming, uploading, and downloading documents and files”
Lisa R.
Partner
Integration rating: 4.0 (3)
Integration rating: 5.0 (3)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 4.0 (1)
Integration rating: 3.0 (1)
Integration rating: 5.0 (1)
Integration rating: 4.0 (1)
Integration rating: 4.0 (1)
Integration rating: 2.0 (1)
Karbon customer support
What do users say about Karbon customer support?
Customer support rating:
We analyzed 28 verified user reviews to identify positive and negative aspects of Karbon customer support.
Widespread user sentiment highlights Karbon's customer support as responsive, helpful, and consistently available when needed.
A significant portion of users appreciate always communicating with real people and receiving quick, effective assistance.
Support options
Training options
To see what individual users say about Karbon's customer support, check out the review snippets below.
“Karbon continues to evolve its software to better serve its customers, and its customer service is excellent -- you are always communicating with a real person within a reasonable amount of time.”
Alexa E.
Founder
“They are always rolling out new features, improving the product, and they provide some of the best customer service I've ever experienced both in B2B and B2C settings.”
Alexa E.
Founder
“Karbon support was great in helping get us set up and understand how to use the product.”
Tyler W.
CEO
Karbon FAQs
Karbon has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business
These products have better value for money
Q. What languages does Karbon support?
Karbon supports the following languages:
English, French
Q. Does Karbon support mobile devices?
Karbon supports the following devices:
Android, iPad, iPhone
Q. Does Karbon offer an API?
Yes, Karbon has an API available for use.
Q. What level of support does Karbon offer?
Karbon offers the following support options:
Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, 24/7 (Live rep)
