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Paymo Logo

Project Management, Time Tracking, and Invoicing for SMBs

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Paymo - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: October 2026

Paymo overview

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Based on 687 verified user reviews

What is Paymo?

By industry, Paymo reviewers are most commonly professionals in marketing and advertising (17%). The most frequent use case for Paymo cited by reviewers is time tracking (71% of reviewers).

What are the most popular integrations for Paymo?

The Paymo integration most frequently cited by reviewers is Google Calendar, a scheduling product rated 4.2 out of 5 for its integration with Paymo.

Starting price

9.9per user /
per month

Alternatives

with better value for money


Pros & Cons

Invoicing

Time Tracking

Client Management

Task management limitations

Do you work for Paymo? Manage this product listing

Paymo’s user interface

Ease of use rating:

Paymo review summaries overview

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To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(2)
3-4(187)
5(498)

What do users say about Paymo?

Reviewers feel Paymo streamlines time tracking, invoicing, and project management, making it easier to organize work and bill clients accurately. They appreciate having integrated tools for tracking hours, managing tasks, and generating invoices, which saves time and reduces administrative effort. Many mention the intuitive interface and flexible features that suit freelancers and small teams well.

Users say Paymo’s customer support is responsive and helpful, and they value the regular updates and improvements. Some note limitations in customization, pricing concerns, and occasional slow performance, but they find the platform effective for managing projects, budgets, and team productivity.

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Who uses Paymo?

Based on 687 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Marketing and Advertising
Education Management
Information Technology and Services
Computer Software
Others

Use cases

Time Tracking
Project Management
Task Management
Billing and Invoicing
Project Tracking

Paymo's key features

GetApp's analysis of 100 verified user reviews collected between August 2021 and August 2024 identifies Paymo's most critical features and summarizes user sentiment about those features.

Online time tracking

Users report that Paymo's online time tracking is easy to use and essential for their business. They find the real-time monitoring and ability to track time on various projects helpful. Reviewers appreciate the integration with invoicing and the convenience of the mobile app. They say it helps them recapture lost billable hours and track both billable and non-billable activities. They also mention the ability to generate reports and the ease of switching between projects and clients. Of the 57 Paymo users who gave detailed accounts of their use of Online Time Tracking, 96% rated this feature as important or highly important.


Project time tracking

Reviewers indicate that Paymo's project time tracking is valuable for managing billable hours and ensuring accurate invoicing. They find it helpful for visualizing time allocation and monitoring project efficiency. Users report that it allows them to see where time is being spent and if projects are profitable. They appreciate the ability to customize tracking for specific projects and tasks, and the notifications for budget thresholds. They say it simplifies task completion and provides clear progress tracking. Of the 30 Paymo users who gave detailed accounts of their use of Project Time Tracking, 93% rated this feature as important or highly important.


Invoice creation

Users report that Paymo's invoice creation is straightforward and saves time. They appreciate the automatic population of billable hours and the ability to customize invoices. Reviewers find it easy to create and send professional-looking invoices, with options for recurring invoicing and integration with accounting software like Xero. They mention the convenience of importing time from timesheets and the flexibility in filtering hours and tasks. They also note some areas for improvement, such as template customization and PDF rendering. Of the 39 Paymo users who gave detailed accounts of their use of Invoice Creation, 90% rated this feature as important or highly important.


Timesheet management

Reviewers feel that Paymo's timesheet management is easy to use and provides detailed reports. They find it helpful for tracking time spent on tasks and projects, and for setting up time budgets. Users report that it allows for better collaboration with team members and clients, and provides transparency in time allocation. They appreciate the visual aspect of timesheets for understanding time usage and the ability to reallocate time entries. They say it simplifies payroll and invoicing processes. Of the 26 Paymo users who gave detailed accounts of their use of Timesheet Management, 88% rated this feature as important or highly important.


Task management

Users report that Paymo's task management is intuitive and easy to use. They appreciate the ability to create, manage, and track tasks, set due dates, and assign tasks to team members. Reviewers find the kanban board useful for sorting projects and monitoring progress. They mention the need for improvements in sub-task management and document attachment. They say it helps in structuring projects, managing multiple projects simultaneously, and providing a clear overview of tasks and deadlines. Of the 30 Paymo users who gave detailed accounts of their use of Task Management, 87% rated this feature as important or highly important.

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“Another thing is that the integration with Slack is a bit shallow, only notifying about tasks but not detailing and not allowing the user to manipulate Paymo from Slack.”
Verified reviewer profile picture

Andrea E.

Team Lead

“Most liked is the ability to share notes and time among co-workers to get projects completed and have a record.”
DH

Diana H.

Customer Care

“Sub-task handling, Task editor side-panel, Task template handling, Lack of project stage functionality option”
GL

Gerald L.

Director

“People and users can work on more than one project at the same time and each of them knows the tasks they must perform, the times in which they want the activities to be completed, as well as being able to attach support information.”
Verified reviewer profile picture

Marianela F.

Water Treatment Consultant


All Paymo features

Features rating:

Access controls/permissions
Accounting
Activity dashboard
Activity tracking
Agile methodologies
Alerts/Notifications
API
Approval process control
Assignment management
Automatic time capture
Bar chart
Billable items tracking
Billable & non-billable hours
Billing & invoicing
Budget management
Calendar management
Capacity management
Client portal
Clock in/out
Collaboration tools
Color codes/icons
Commenting/Notes
Communication management
Contact database
Credit card processing
CRM
Customizable branding
Customizable invoices
Customizable reports
Customizable templates
Dashboard
Dependency tracking
Document management
Document storage
Drag & drop
Due date tracking
Employee activity monitoring
Employee scheduling
Employee time tracking
Estimating
Expense tracking
File management
File sharing
File transfer
For small businesses
Gantt/Timeline view
Goal setting/tracking
Hourly billing
HR management
Invoice history
Invoice management
Invoice processing
Kanban board
Leave tracking
Marketing calendar
@mentions
Milestone tracking
Mobile access
Mobile app
Multi-Currency
Multiple billing rates
Multiple projects
Online invoicing
Online payments
Payment processing
Percent-Complete tracking
Performance metrics
Planning Tools
Portfolio management
Prioritization
Productivity tools
Progress tracking
Project billing
Project costing
Project management
Project planning
Project planning/scheduling
Project scheduling
Project templates
Project tracking
Project workflow
Real-Time data
Real-Time notifications
Real-Time reporting
Real-Time updates
Recurring/Subscription billing
Recurring tasks
Reminders
Remote access/control
Remote support
Reporting/Analytics
Reporting/Project tracking
Reporting & statistics
Resource allocation & planning
Resource management
Resource scheduling
Search/Filter
Single sign on
Spreadsheet view
Status tracking
Sub-Task management
Tagging
Task board view
Task editing
Task Planning
Task progress tracking
Task scheduling
Task tagging
Team collaboration
Templates
Third-Party integrations
Time Clock
Time & expense tracking
Timeline management
Timer
Time tracking
Time tracking by client
Time tracking by project
Time zone tracking
To-Do list
Traditional methodologies
User management
Vacation/Leave tracking
Version control
Visualization
Web-based deployment
Workflow management

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Paymo pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Free

0.00

/user

Features included:

  • Unlimited Time Tracking
  • Unlimited Invoices
  • Projects
  • Clients (limited to 3)
  • Tasks (limited to 50)
  • Task Views
  • Static Time Reports
  • Desktop & Mobile Apps
  • Guest Access

Solo

9.9

/user

Per month

Features included:

  • Everything in Free Plan
  • Flat Rate Projects
  • Retainer Projects
  • Clients (limited to 3)
  • Projects (limited to 5)
  • Task Calendar View
  • Task Kanban View
  • Guest Access
  • In-App Tech Support
  • 5GB Storage

Plus

15.9

/user

Per month

Features included:

  • Everything in Solo
  • Task Spreadsheet View
  • Meta Kanban Board
  • Recurring Tasks
  • Bulk Time Entries
  • Active Timers
  • Timesheet Reports
  • Project Templates
  • Project Profitability
  • Proofing & Versioning
  • Recurring Invoices
  • Estimates & Expenses
  • Integrations & API Access
  • 50GB Storage

Pro

23.9

/user

Per month

Features included:

  • Everything in Plus Plan
  • Task Gantt Chart View
  • Task Dependencies
  • Portfolio Gantt Chart
  • Employee Scheduling & Workload
  • Project Schedule Timeline
  • Timesheet Approvals
  • Automatic Ghost Bookings
  • Employee Leave Management
  • Priority Support
  • Online Remote Assistance
  • 500GB Storage

User opinions about Paymo price and value

Value for money rating:

To see what individual users think of Paymo's price and value, check out the review snippets below.

“Paymo excels as a comprehensive project management and time tracking tool especially for freelancers and agencies handling multiple clients and projects.”
AF

Andrea F.

Founder

“The ability to assign tasks, monitor progress, and generate detailed invoices all within one platform saves significant time and effort.”
AF

Andrea F.

Founder

Paymo integrations (14)

Integrations rated by users

We looked at 687 user reviews to identify which products are mentioned as Paymo integrations and how users feel about them.

Integration rating: 4.2 (12)

“Tasks and transaction deadlines are added to my Google Calendar in real time by request and approval - This is critical to successful transactions. it was also super easy to set up and integrate.”

TS

Theresa S.

Real Estate Agent

Slack logo
Slack

Integration rating: 4.7 (11)

“Connecting Datadog to Slack routes automated performance alerts and error rate spikes directly into team channels, speeding up incident response times for on-call engineers.”

“Connecting Slack to Google Drive notifies developers of document comments and access requests directly in channels, speeding up spec review cycles.”

CF

Conann F.

Software Engineer

1/2

Integration rating: 5.0 (8)

“I can organize my documents in folders easily”

CJ

Christen J.

Global Marketing Coordinator

Integration rating: 5.0 (4)

“All the data that is processe in AIdaptIQ is finally pushed in Quickbooks online as the final transaction.”

VR

Vish R.

Owner

Xero logo
Xero

Integration rating: 4.3 (4)

Make logo
Make

Integration rating: 5.0 (2)

“Having Cognito Forms entries populate immediately into a Google Sheet was a game changer.”

“If make didn't extract the info from Parseur we would have to do it manually, so this integration is key to get the info we need and to send it to the right place.”

Verified reviewer profile picture

Michael P.

Head of School

1/2

Paymo customer support

What do users say about Paymo customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Paymo customer support.

Widely noted by reviewers, Paymo's customer support is fast, often responding within an hour and resolving issues promptly.

A significant portion of users appreciate the helpful, knowledgeable, and friendly support team available via multiple channels.

Widespread user sentiment highlights the ease of reaching support directly from the app, with clear and understandable answers.

Frequently reported by users, support is proactive, sticks with issues until resolved, and provides genuine, personalized assistance.

Support options

Faqs/forum
Knowledge base
Email/help desk
Chat

Training options

Documentation
Live online
Videos

To see what individual users say about Paymo's customer support, check out the review snippets below.

“Very satisfied, I use it continuously to track my time (I have a dozen customers) and today I couldn't do without it.”

PM

Pierre M.

SEO Consultant

Paymo FAQs

Q. Who are the typical users of Paymo?

Paymo has the following typical customers:
Small Business, Freelancers

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Q. What is Paymo used for?

Paymo is the all-in-one work management software that connects the full life of a project — planning, tasks, time, invoicing, and payments — in one system. It is ideal for independent professionals and small firms who do client work and bill for their time. Unlike project management tools that bolt on time tracking, or time trackers that bolt on tasks, Paymo was built around the planning-to-payment chain, so every tracked hour flows into an invoice, and every project shows its real profitability.


Q. Does Paymo support mobile devices?

Paymo supports the following devices:
Android, iPhone, iPad


Q. What level of support does Paymo offer?

Paymo offers the following support options:
FAQs/Forum, Knowledge Base, Email/Help Desk, Chat

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