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Top Rated IT Project Management Software with Customizable Templates in 2026

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

Customizable templates enable structured project frameworks, streamline task creation, and support consistency with company policies. They facilitate sharing and collaboration, save time, and help new or less experienced users quickly adapt to project requirements. Our reviewers in IT project management software rated this feature as highly important.

3 Best IT Project Management Software with Customizable Templates

See other top IT Project Management products with customizable templates

How we picked the 3 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the it project management software category. They also needed to have sufficient reviews about customizable templates, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for the product with the highest rating for customizable templates based on our proprietary ratings and reviews. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 3 best products

Asana logo

User insights about the customizable templates feature

Reviewers highlight Asana's customizable templates for their flexibility and ease of use. They appreciate the ability to edit templates to fit specific project requirements, making project management more efficient. Users report that these templates save time, simplify workflows, and ensure consistency across projects. They also mention the visual layout and the ability to customize fields, tasks, and dependencies. Some users note that the templates serve as a helpful starting point, though a few wish for more template options and customization for individual preferences.
“You can create custom templates for your most common projects, including tasks and small tasks, responsible parties, deadlines, custom fields and dependencies. Customize the templates to suit the specific needs of each project.”
HP

Hector P.

System Engineer

“It is really helpful to be able to create standardised templates for various users to copy and create their own projects. This allows for a uniform approach to projects making it easier to understand each project easily. ”
VS

Vaughn S.

Operations Support Administrator

IT Project Management key features coverage

Asana offers 6 out of the 6 key features for IT Project Management software identified by reviewers:

Status Tracking4.4
Project Planning4.5
Task Management4.7
Task Scheduling4.6
Workflow Management4.5
Prioritization4.5

Pros and cons based on 13,544 verified reviews

59% of users rated Asana 5 out of 5 stars, while 2% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 13,544 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Comprehensive project tracking

Enhanced team collaboration

Efficient task organization

Effective employee management

Cons:

Overwhelming email notifications

High premium costs

Complex user experience

See pros and cons details

Pricing

Starting price:$10.99 per user/per month|Free version:Available|Free trial:Available

Prices may vary depending on the number of users and features.

ClickUp logo

User insights about the customizable templates feature

Reviewers appreciate ClickUp's customizable templates for their ability to improve productivity, consistency, and efficiency. They highlight the extensive customization options, allowing users to modify and create templates from scratch or adapt pre-made ones to specific needs. Users report that these templates streamline repetitive processes, save time, and ensure consistency across tasks and projects. They also mention the ability to customize fields, colors, and labels to match team requirements. However, some users note limitations in automation capabilities and the need for extra payment for certain customizable items.
“With ClickUp, you can choose from a variety of templates or create your own to match your team's specific needs. You can also customize the fields, colors, and labels to make your workflows and organization as efficient as possible. ”
Verified reviewer profile picture

shaibu p.

The Best Way To Manage Your Projects: A Comprehensive Review Of ClickUp.

“Customizable templates in ClickUp allow teams to streamline repetitive processes and save time. This feature ensures consistency across tasks and projects while enabling users to tailor workflows to specific needs.”
DS

Dolendra S.

Developer

IT Project Management key features coverage

ClickUp offers 6 out of the 6 key features for IT Project Management software identified by reviewers:

Status Tracking4.4
Project Planning4.5
Task Management4.6
Task Scheduling4.6
Workflow Management4.4
Prioritization4.4

Pros and cons based on 4,558 verified reviews

69% of users rated ClickUp 5 out of 5 stars, while 1% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 4,558 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Enhanced team collaboration

Boosted productivity

Comprehensive project management

High customization and flexibility

Continuous improvements

Cons:

Slow performance speed

Inconsistent bug fixes

Complex navigation

Limited mobile support

Overwhelming email notifications

See pros and cons details

Pricing

Starting price:$10 per user/per month|Free version:Available|Free trial:Not available

Prices may vary depending on the number of users and features.

Smartsheet logo

User insights about the customizable templates feature

Users find Smartsheet's customizable templates helpful for providing a framework to build on, saving time and effort. They appreciate the ability to tweak templates to fit specific project needs and objectives, making it easier to individualize projects. Reviewers mention that these templates help standardize processes and support various business models. However, some users feel that the customization tools have a steep learning curve and wish for a more organized template library. Overall, they value the efficiency and professional presentation of the templates.
“We have multiple clients with a wide variation of needs. Have different template styles for different project types is very helpful and saves a tremendous amount of time when a new project is added. ”
DW

Derek W.

Project Manager

“The customizable templates help because many times I just need a framework to build on vs starting from scratch or being forced into a template that doesnt fit my industry”
OK

Omar K.

Head of Growth

IT Project Management key features coverage

Smartsheet offers 6 out of the 6 key features for IT Project Management software identified by reviewers:

Status Tracking4.5
Project Planning4.5
Task Management4.5
Task Scheduling4.5
Workflow Management4.5
Prioritization4.3

Pros and cons based on 3,479 verified reviews

59% of users rated Smartsheet 5 out of 5 stars, while 1% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 3,479 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Real-time team collaboration

Comprehensive project management

Efficient sharing capabilities

Highly customizable platform

Variety of useful templates

Cons:

Limited row and cell management

Complex formula limitations

High cost concerns

Challenging navigation views

Lack of auto-save feature

See pros and cons details

Pricing

Starting price:$12 per user/per month|Free version:Not available|Free trial:Available

Prices may vary depending on the number of users and features.

Other Top Rated IT Project Management Software with Customizable Templates in 2026

Asana logo
Category Leaders

Project tracking and workflow management platform

Asana is an IT project management tool where you can connect all your work in one place and bring teams together, anywhere. From lists to boards, to calendars and gantt charts, organize work your way. Join millions of teams across 190 countries who use Asana to get more done.

Read more about Asana

Users also considered
ClickUp logo
Category Leaders

Productivity platform for marketing agencies

ClickUp handles your agile development, including Github issue tracking, scrum meetings, code management, and kanban boards all in one platform. See why clear, concise workflows between developers, designers, project managers, and other team members come naturally in ClickUp.

Read more about ClickUp

Users also considered
Smartsheet logo

Online work execution platform for businesses of all sizes

Smartsheet, an online work execution platform, empowers organizations to plan, track, automate, and report on work. Over 80,000 brands rely on Smartsheet for project and work management because of its easy-to-use interface, real-time gantt charts and dashboards, and work automation features.

Read more about Smartsheet

Users also considered
Wrike logo

AI powered workflow management platform

Stay on top of IT management with Wrike's work management. Use custom forms and templates to handle requests, organize IT onboarding, track progress, and manage workloads. Plan projects with Gantt charts and showcase results with built-in reporting.

Read more about Wrike

Users also considered
MeisterTask logo
Category Leaders

Collaboration and task management software.

MeisterTask is the most intuitive IT Project Management tool on the web, perfect for agile project management. Beautifully-designed interfaces, intuitive functionality and seamless integrations with other tools make it a logical choice for project teams.

Read more about MeisterTask

Users also considered
GitLab logo

Complete DevOps lifecycle management

GitLab is an integrated, open source DevOps lifecycle management platform for software development teams to plan, code, test, deploy and monitor product changes.

Read more about GitLab

Users also considered
Any.do logo

A simple and poweful workspace to manage your team's work

Any.do is a simple and powerful way to manage all your team's tasks, projects, chat and calendar. Easily collaborate with anyone, manage workloads, get real time status notifications and reports. Connect Any.do with all your existing apps to make everything run smoothly —starting at just $5 per user

Read more about Any.do

Users also considered
Adobe Workfront logo

Online enterprise work management software

From vendor and employee onboarding to software implementations and cross-departmental initiatives, Adobe Workfront helps organizations centralize IT work and manage critical projects more iteratively. Plan and budget the right resources in one system to launch your projects faster than ever.

Read more about Adobe Workfront

Users also considered
GanttPRO logo
Category Leaders

Online Gantt chart software for project management

A multifunctional project management solution based on a Gantt chart used by IT teams all over the world.

Read more about GanttPRO

Users also considered
Teamwork.com logo
Category Leaders

Profit from every client demand.

Combining powerful project management and easily streamlined operations - we’re the only platform built for managing client projects, profitably.

Read more about Teamwork.com

Users also considered
BigTime logo

AI-powered scoping, project, time, and billing software

BigTime helps reduce operational costs, align talent to projects, accelerate payments, and enable decision-making. With 20+ years of experience, BigTime can get you up and running quickly, operate with flexibility and agility, and enable you to solve today’s challenges and scale with you tomorrow.

Read more about BigTime

Users also considered
JIRA Service Management logo

IT service platform for unified support

JIRA Service Management is an AI-based platform that unites teams to deliver exceptional service experiences. It helps managers scale support across IT, HR, engineering, and customer service with customizable help centers, automated workflows, and self-service tools. Featuring virtual agents and integration with Atlassian's teamwork graph, it connects people, work, and goals while reducing disruptions and improving incident resolution.

Read more about JIRA Service Management

Users also considered
Freshservice logo
Category Leaders

A complete IT service management (ITSM) tool for business

Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release, and knowledge management tools.

Read more about Freshservice

Users also considered
Avaza logo
Category Leaders

All-in-one, client-focused project management for teams.

Manage client projects by scheduling resources, assigning tasks, tracking time and expenses and billing in one place. Available in the cloud, from any device.

Read more about Avaza

Users also considered
IBM Targetprocess logo

Visual platform that helps to scale agile across the company

Targetprocess is a software development project management solution best for medium to large-size companies. Supports development teams that want to manage complex work from one place.

Use Scrum, Kanban, your own custom process or any combination of processes. Free 30-day trial.

Read more about IBM Targetprocess

Users also considered
Bitrix24 logo

All in one business management workspace

Bitrix24 is #1 FREE online IT project management solution used by over 12 million companies worldwide.

Read more about Bitrix24

Users also considered
Birdview logo

Software for managing multiple projects, tasks, and teams

Birdview adapts to business growth with comprehensive project oversight. Efficiently manage multiple projects, balance team workloads, and control budgets. Benefit from strong security and supportive service. Gain crucial insights for project and financial success through robust analytics.

Read more about Birdview

Users also considered
Prism PPM logo
Category Leaders

Cloud-based PPM for complete project portfolio management

Leading PPM and Project Management tool for PMOs. Top Gartner MQ rating. Gantt, Kanban, Resource Mgt, JIRA Sync, MSP Sync, & Dashboards.

Read more about Prism PPM

Users also considered
Favro logo

The agile collaboration app for organizational flow.

Favro brings business agility by empowering teams to work autonomously, while also aligning their planning towards company objectives.

Read more about Favro

Users also considered
Workzone logo

Stay Organized. Meet Deadlines. Collaborate Better.

Project management software for Marketing, Operations, and IT Teams. Unlimited human support & training. Flat-fee, no add-ons, pay one for core users (not every login). Plans start at $8 per user per month.

Read more about Workzone

Users also considered
Zoho Sprints logo
Category Leaders

Agile project management for software development teams

Zoho Sprints is a collaborative, agile project planning & tracking solution for agile teams, with scrum, agile reports, & native mobile apps for iOS and Android

Read more about Zoho Sprints

Users also considered
Zenkit logo

Multi-view project management & collaboration tool

Zenkit is a multi-view project management & collaboration tool with features for task & data management, mind mapping, Kanban boards, tables & to-do lists.

Read more about Zenkit

Users also considered
Celoxis logo
Category Leaders

AI-enabled platform for streamlining project management

Celoxis combines AI insights and tools to streamline IT project planning. Gantt charts manage scheduling, while AI optimizes resources and identifies risks. Real-time tracking, automated workflows, and integrations with JIRA, GitHub, and Microsoft Teams help teams meet deadlines and control budgets.

Read more about Celoxis

Users also considered
Scoro logo

Manage projects, resources, and finances in a single system

Using Jira or other PM tools but juggling separate systems for sales, finance, and reporting? Scoro connects it all—giving you instant visibility into project costs, profitability, and team performance, all in one place.

Read more about Scoro

Users also considered
ProWorkflow logo
Category Leaders

Your go to platform for projects, task, and time management.

Use ProWorkflow to track your tasks, billable hours and client communications, to create quotes and invoices, share files, manage client projects and more. Signup for a free trial today!

Read more about ProWorkflow

Users also considered

Key features for IT Project Management software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Status Tracking: Reviewers emphasize visibility, transparency, and real-time progress monitoring, which help in identifying delays, prioritizing tasks, and improving team communication. 96% of reviewers rated this feature as important or highly important.
  • Project Planning: Users value the ability to define tasks, set priorities, and visualize timelines, making planning flexible and adaptable to project needs. 96% of reviewers rated this feature as important or highly important.
  • Task Management: Reviewers highlight ease of creating, assigning, and prioritizing tasks, along with customizable workflows and integration with other tools for efficient task handling. 96% of reviewers rated this feature as important or highly important.
  • Task Scheduling: Users appreciate setting deadlines, prioritizing tasks, and allocating resources, ensuring smooth workflows and better time management. 95% of reviewers rated this feature as important or highly important.
  • Workflow Management: Reviewers focus on customization and automation, allowing teams to design workflows that match their processes and improve efficiency. 93% of reviewers rated this feature as important or highly important.
  • Prioritization: Users find prioritization crucial for completing important tasks first, keeping projects on track, and enhancing overall efficiency. 93% of reviewers rated this feature as important or highly important.