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Kinetic

Cloud-based AI-powered ERP solution for manufacturers

Table of Contents

Is this product right for your business?

Find out with a

Kinetic - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: March 2026

Kinetic overview

Based on 176 verified user reviews

What is Kinetic?

Reviews for Kinetic come from a wide variety of industries, including mechanical or industrial engineering (11% of reviewers), electrical/electronic manufacturing (10%), and machinery (9%). The most frequent use case for Kinetic cited by reviewers is manufacturing (67% of reviewers).

What do users say about Kinetic pricing?

Some users say Kinetic offers a competitive price and appreciate the robust features for smaller organizations. However, reviewers indicate that ongoing costs, customization, and even minor add-ons can make the overall price high over time.

Starting price

Alternatives

with better value for money

Pros & Cons

Bugs and Issues

Training and Learning Curve

Reporting

Slow and unhelpful support

Kinetic’s user interface

Ease of use rating:

3.8

(176)

Kinetic pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(15)

3-4(116)

5(45)

What do users say about Kinetic?

Select to learn more

Who uses Kinetic?

Based on 176 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Electrical/Electronic Manufacturing

Mechanical or Industrial Engineering

Machinery

Medical Devices

Others

Use cases

Manufacturing

Enterprise Resource Planning

Business Process Management

Production Scheduling

Bill of Materials

Kinetic's key features

Most critical features, based on insights from Kinetic users:

Inventory management

4.2

(12)

Financial management

4.3

(10)

Purchase order management

4.4

(7)

Billing & invoicing

4.3

(3)

Production scheduling

4.0

(3)

Shipping management

4.0

(2)

All Kinetic features

Features rating:

3.9

(176)

Alerts/Notifications

5.0

(1)

Order fulfillment

4.0

(1)

Task management

5.0

(1)

Order management

4.5

(11)

Bills of material

4.8

(4)

Order tracking

5.0

(1)

Supplier management

4.5

(2)

Integrated business operations

4.0

(1)

Change management

5.0

(1)

Picking & routing

5.0

(1)

Process modeling & designing

4.0

(1)

Sales & operations planning

4.0

(1)

Customizable reports

5.0

(1)

Risk assessment

5.0

(1)

Production management

3.5

(2)

Reporting/Analytics

4.1

(9)

Reporting & statistics

5.0

(1)

EDI

4.0

(1)

Real-Time data

4.0

(1)

Distribution management

5.0

(2)

Quotes/Estimates

3.8

(4)

Quality management

2.7

(3)

Warehouse management

4.3

(6)

Accounting integration

3.0

(1)

Workflow management

3.0

(1)

Barcoding/RFID

5.0

(1)

Material requirements planning

3.5

(2)

Bank reconciliation

4.0

(1)

Supply chain management

4.7

(3)

Document management

4.0

(4)

Accounting

5.0

(1)

Project management

5.0

(1)

Enterprise asset management

3.0

(3)

Forms automation

3.0

(2)

Maintenance management

4.5

(2)

Compliance management

3.7

(3)

CRM

3.5

(4)

Product configurator

(0)

Product data management

(0)

Product identification

(0)

Product information management

(0)

Order entry

(0)

Product lifecycle management

(0)

Production Cost Tracking

(0)

Mobile access

(0)

Milestone tracking

(0)

Production tracking

(0)

Progress tracking

(0)

Project scheduling

(0)

MES

(0)

Purchasing & receiving

4.0

(1)

Nonconformance tracking

(0)

No-Code

(0)

Multiple format support

(0)

Order processing

(0)

Multiple data sources

(0)

Multi-Location

(0)

Multi-level bom

(0)

Ordering automation

(0)

Parts management

(0)

Payroll management

(0)

Performance metrics

(0)

Multi-Currency

(0)

Multi-Channel management

(0)

Planning Tools

(0)

Policy management

(0)

Portfolio management

(0)

Price and cost calculations

(0)

Pricing management

(0)

Prioritization

(0)

Process change tracking

(0)

Monitoring

(0)

Procurement management

(0)

Modeling & simulation

(0)

Space management

(0)

SSL security

(0)

Statistical process control

(0)

Status tracking

(0)

Stock management

(0)

Supplier quality control

(0)

Surveys & feedback

(0)

Sustainability management

(0)

Task progress tracking

(0)

Templates

(0)

Third-Party integrations

(0)

Threat intelligence

(0)

Time & expense tracking

(0)

Traceability

(0)

Training management

(0)

Transportation management

(0)

Unattended automation

(0)

User management

(0)

Vendor managed inventory

(0)

Version control

(0)

Warranty tracking

(0)

What-if analysis

(0)

Work order management

(0)

Workflow scheduler

(0)

Yard management

(0)

Quality control

(0)

Real-Time analytics

(0)

Real-Time monitoring

(0)

Real-Time reporting

(0)

Real-Time updates

(0)

Receiving

(0)

Reorder management

(0)

Requirements management

(0)

Resource management

(0)

Returns management

(0)

Risk management

(0)

Role-Based permissions

(0)

Rules-Based workflow

3.0

(1)

Safety management

2.5

(2)

Sales forecasting

3.0

(1)

Sales order management

(0)

Scheduling

(0)

Search/Filter

(0)

Serial number tracking

(0)

Shipping labels

(0)

Shop floor management

(0)

Single sign on

(0)

Single-level bom

(0)

SKU/UPC codes

(0)

Sourcing management

(0)

3D modeling

(0)

Calendar management

(0)

Calibration management

(0)

Capacity planning

(0)

Collaboration tools

4.0

(1)

Commenting/Notes

(0)

Communication management

(0)

Communications management

(0)

Complaint management

(0)

Components Tracking

(0)

Configurable workflow

(0)

Contact management

(0)

Corrective and preventive actions (capa)

(0)

Cost estimating

(0)

Cost tracking

(0)

Custom pricing rules

(0)

Customer database

(0)

Customer history

(0)

Customizable fields

(0)

Customizable forms

(0)

Customizable templates

(0)

Dashboard

(0)

Data catalog

(0)

Data collection

(0)

Data import/export

(0)

Data mapping

(0)

Data synchronization

(0)

3PL management

(0)

Access controls/permissions

(0)

Activity dashboard

(0)

Activity tracking

(0)

AI copilot

(0)

API

(0)

Application management

(0)

Approval process control

(0)

Approval workflow

(0)

Archiving & retention

(0)

AS2 capability

(0)

Audit management

(0)

Audit trail

(0)

Automated scheduling

(0)

Barcode/Label management

(0)

Barcode/Ticket scanning

(0)

Batch processing

(0)

Bid management

(0)

Bill of Material Analysis

(0)

Bill of materials

(0)

BOM creation

(0)

Budgeting/Forecasting

(0)

Built-in accounting

(0)

Business process automation

(0)

Business process control

(0)

CAD tools

(0)

Data transformation

(0)

Generative ai

(0)

Graphical workflow editor

(0)

HR management

4.0

(2)

Ideation

(0)

Import/Export management

2.0

(1)

Incident management

(0)

Industrial safety management

(0)

Inspection management

(0)

Inventory auditing

(0)

Inventory control

(0)

Inventory optimization

(0)

Inventory replenishment

(0)

Inventory tracking

(0)

Invoice management

(0)

ISO standards management

(0)

Item management

(0)

Job costing

(0)

Job management

(0)

Kitting

(0)

Labor management

(0)

Lifecycle management

(0)

Logistics management

(0)

Lot tracking

(0)

Maintenance scheduling

(0)

Manufacturing inventory management

(0)

Manufacturing planning

(0)

Data visualization

(0)

Database support

(0)

Defect tracking

(0)

Demand forecasting

3.0

(1)

Design management

(0)

Dock management

(0)

Document coding & control

(0)

Document storage

(0)

Drag & drop

(0)

eCommerce management

(0)

Electronic signature

(0)

Email management

(0)

Equipment management

(0)

ERP integration

(0)

Estimating

(0)

Exceptions management

(0)

Expense tracking

(0)

File management

(0)

File transfer

(0)

For aerospace industry

(0)

For metal fabrication

(0)

For small businesses

(0)

Forecasting

(0)

Forms management

(0)

Gantt/Timeline view

(0)

General ledger

3.0

(1)

Kinetic alternatives

Kinetic

3.8

(176)

Starting from

No pricing info

Free trial

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Ease of Use

3.5

Features

3.9

Value for Money

3.5

Customer Support

3.3

Genius ERP

4.2

(164)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Rootstock Manufacturing ERP

4.6

(16)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

QuickBooks Enterprise

4.5

(20.6K)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Kinetic integrations (48)

Integrations rated by users

We looked at 176 user reviews to identify which products are mentioned as Kinetic integrations and how users feel about them.

Epicor Advanced MES

Integration rating: 4.0 (1)

Kinetic customer support

What do users say about Kinetic customer support?

Customer support rating:

3.5

We analyzed 42 verified user reviews to identify positive and negative aspects of Kinetic customer support.

A small group of reviewers highlight recent improvements in support responsiveness and ease of access via multiple channels.

Frequently reported by users, support response times are slow, with some issues taking days or weeks to resolve.

A significant portion of users find support staff lack product knowledge and often escalate issues without resolution.

Widespread user sentiment notes support is expensive, difficult to reach, and often unhelpful or unresponsive after initial contact.

Support options

Knowledge base

Phone support

Email/help desk

Chat

24/7 (live rep)

Faqs/forum

Training options

Videos

Live online

Webinars

In person

Documentation

To see what individual users say about Kinetic's customer support, check out the review snippets below.

“We've had issues (you'll have issues with any ERP system), and the support team has been 100% successful in serving our needs.”

Ben A.

“I do not like the ticket process because it takes forever to get a response and most times the problem could be solved in a few minutes instead of being dragged out for a few weeks.”

luke c.

accountant

“First line support team members are really just called takers and it is difficult to get to someone who actually knows the software and who might be able to assist you with the problem you are experiencing. ”

Richard B.

Director of Enterprise Technology Solutions

Kinetic FAQs

Q. Who are the typical users of Kinetic?

Kinetic has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

These products have better value for money

Q. What is Kinetic used for?

Epicor Kinetic is a global, cloud-focused cognitive ERP solution built for manufacturers, driving profitability through real-time insights, people-centric AI, and seamless collaboration. Positioned at the core of your business applications, Kinetic leverages artificial intelligence to extract maximum value from your enterprise data, processes, and decision-making information. Purposely designed with deep industry expertise, it offers end-to-end capabilities for discrete, make-to-order, and mixed-mode manufacturers in the small and mid-market space. Kinetic supports the needs of leading manufacturers across multiple industries, including Industrial Machinery, Fabricated Metals, Electronics and High Tech, Plastics and Rubber, Automotive, Aerospace and Defense, Medical Device, Consumer Products, Furniture and Fixtures, Measuring and Controlling Devices, and more. Embrace future-ready business, digital transformation, and flexible deployment with this singular, AI-powered ERP solution. Kinetic is a carefully curated suite of software applications that effectively manage business information, offering a real-time 'single point of truth' across your organization. By integrating people-centric AI based on decades of industry expertise, Kinetic can not only streamline operations and bolster efficiency but also empower your workforce with intelligent automation and predictive insights. Our AI-driven capabilities facilitate smarter decision-making, improved profitability, and enhanced customer satisfaction. With continuous technical innovation, Kinetic adapts to anticipate and respond to changing business needs, ensuring your ERP evolves with your enterprise. For more than half a century, Epicor has specialized in manufacturing, offering industry-leading productivity solutions designed just for manufacturers. Our comprehensive solution sets reflect decades of deep understanding and continuous adaptation to our customers' unique business processes and operational challenges. Now, we elevate these solutions with advanced AI technologies, ensuring even greater performance and value.

Q. What are the benefits of using Kinetic?

•Streamlines and automates business operations with advanced AI technologies for greater efficiency.
•Supports increased revenue and profitability through industry-specific solutions and smart automation.
•Enhances engagement and collaboration among customers, suppliers, and employees with AI-driven workflows.
•Provides flexibility and scalability to support business growth and adaptation.
•Delivers access to the latest technologies, including AI-driven automation, predictive analytics, and cloud security through partnerships with Microsoft, OpenAI, and Workato.

Q. What languages does Kinetic support?

Kinetic supports the following languages:
Chinese (Simplified), Chinese (Traditional), English, Finnish, French, German, Spanish, Thai, Vietnamese

Q. Does Kinetic support mobile devices?

Kinetic supports the following devices:
Android, iPad, iPhone

Q. Does Kinetic offer an API?

Yes, Kinetic has an API available for use.

Q. What level of support does Kinetic offer?

Kinetic offers the following support options:
Knowledge Base, Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum