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ClubWorx

Gym management software for fitness studios

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ClubWorx Pricing, Features, Reviews and Alternatives

ClubWorx product overview

Price starts from

89

Per month

Flat Rate

What is ClubWorx?

Clubworx is a scalable club management solution for gyms, fitness studios, golf clubs, martial arts centers & bootcamps. With features for member management, remote class booking, and attendance tracking, Clubworx is ideally suited to class-based gyms and studios.

Key benefits of using ClubWorx

  • Clubworx customers can easily embed their class timetables on their own website - no third party apps required. Or use our free hosted website!

  • Beyond member management and class scheduling, Clubworx can also store and track student belts and gradings, making it an ideal solution for Martial Arts schools that want to do less admin.

  • Automate your payments through one of our trusted payment integrators. Save hours of your precious time each week and get back to doing what you love - helping you clients or students achieve their goals.

  • With Clubworx SMS support, clubs can create and save message templates as well as manage automated Email and SMS campaigns targeted at both members and prospects.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    FAQs/Forum
    24/7 (Live rep)
    Email/Help Desk
    Chat
    Phone Support

    Training options

    Videos
    Webinars
    Documentation
    Live Online

    ClubWorx pricing information

    Value for money

    4.6

    /5

    51

    Starting from

    89

    Per month

    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    ClubWorx features

    Functionality

    4.2

    /5

    51

    Total features

    78

    9 categories

    Most valued features by users

    Attendance Tracking
    Payment Processing
    Billing & Invoicing
    Reporting & Statistics
    Membership Management
    Event Management
    Electronic Payments
    Calendar Management

    Functionality contenders

    ClubWorx users reviews

    Overall Rating

    4.6

    /5

    51

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.07/10
    Rating distribution

    5

    4

    3

    2

    1

    36

    12

    2

    0

    1

    Pros
    Fantastic customer service. Our ClubWorx representative has gone above-and-beyond to help us to be able to discover and use many of the amazing features that the ClubWorx program offers.

    LR

    Lynell R.

    I want to especially thank support team, who have been of great service to us since we started with ClubWorx, thank you.
    AvatarImg

    Aidan L.

    Whenever you have a problem, they are more than happy to help with 1-1 support and doing video calls to assist with any issues we've had, or help us use the software to its best potential.
    AvatarImg

    Aidan L.

    Cons
    Tried a few other software options for my boxing studio but they were all too confusing for my needs.

    Mm

    Michael m.

    They are based out of Australia and have no customer service available.

    JD

    Jodie D.

    It was a little clunky setting up the schedule blocks for our Small Group Personal Training sessions, but it was a small price to pay for all the other options we picked up from the software.

    JA

    Jim A.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Flexibility ideal for a Flexible Personal Training Studio

    Reviewed 4 years ago

    customer service are very receptive and patient, they don't hound you like other software companies but are there when you need them to be. The software is completely cloud-based which I love because I can look from my phone or home pc to make sure things are going well or respond to emails and phone calls. Their email system has cut a lot of my time in half and their texting system is very professional. Overall I am looking forward to keeping this software for a long time and am very glad to have found it, it is enough for my needs and simple enough for my employees to understand. Thank you Ian and the entire Clubworx team!

    Pros

    I have been searching YEARS for a software that would work with my studio, the main issue in the past I had was lack of flexibility, I don't require my clients to schedule but I do restrict the amount of times they can train within a month. Finding a software that my trainers could understand, had a kiosk mode and allowed for "drop ins" was near impossible until clubworx.

    Cons

    Clubworx is a newer software and there have been some workarounds regarding a few things, to me because we run such a unique system I understand that it is not tailor made for us. I think the biggest thing for me is how payments are run, instead of being run instantly they are batch run at the end of day so I do not know if a card is declined until the following morning. I wish there was an automatic...

    Vendor response

    HI Stephanie, Thanks for your feedback your experience with Clubworx. It's great to hear what is working for you and your business! We take your comments about payments. Excitingly, we do plan to offer instant payments in the future so we'll keep you posted :) Be sure to keep sending through any feedback as this helps us understand exactly what you need in a system. Kind regards, The Clubworx Team.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Always improving and listening to feedback

    Reviewed 3 years ago

    Switching to ClubWorx remains as one of the best decisions we made. The software is constantly being updated and improved upon, with new features being added as well. They listen to, and, most importantly, act on feedback and feature requests from business that use the software. It may not happen instantly but it's great when you get an email about a new feature that's been something you've enquired...

    Pros

    That since we started using it in early 2017 the features have only improved upon and new features added. We've also been able to set a lot of it up to suit our specific needs, rather than working with something and making do.

    Cons

    If I'm having to do some work on my mobile phone it's not the most user friendly experience!

    Vendor response

    Hi Nicola, Thank you so much for taking the time to review Clubworx. We really appreciate your ongoing support and are glad that we have been able to assist your business. As always, we look forward to hearing your ongoing feedback for years to come! Have a fantastic day, Team Clubworx

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Clubworx is an awesome product and worth all the pennies!

    Reviewed a month ago
    Pros

    Easy to use and a friendly experience. We are likely to recommend this product to friends in the industry.

    Cons

    The integration was easy and the ease of use is spot on. There's no real complaints from us.

    Vendor response

    Hi Josh, We are so happy to hear that you are enjoying using Clubworx. We've got lots of new features and improvements rolling out over 2022 for you too!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support

    Share this review:

    Terrible System

    Reviewed 2 years ago

    Terrible

    Pros

    Nothing No Customer Service they are based out of the country

    Cons

    They are based out of Australia and have no customer service available

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    We are Happier with Clubworx than our previous software

    Reviewed 3 years ago

    We have been happy with the software and responsiveness of customer support. I can and would recommend this to other facilities and owners.

    Pros

    Client scheduling thru the member portal has been seamless. ClubWorx have been very responsive to our requests and issues. It has given us more flexibility with scheduling, variability on individual days of the week, scaling our small and large group sessions. Keeping our members accountable has been improved with attendance reports and session tracking. The 4 week billing cycle has helped increase our annual income verses monthly billing One of the biggest improvements has been the number of touch points we can create with our clients thru the built in texting and email capabilities as well as the automation of those features.

    Cons

    It was a little clunky setting up the schedule blocks for our Small Group Personal Training sessions, but it was a small price to pay for all the other options we picked up from the software

    Vendor response

    Jim, Thank you for taking the time to leave this review. We're really happy to hear that Clubworx has had such a positive impact on your business. We are constantly working to improve everything we do and we appreciate your honest feedback. We're looking forward to supporting you! Ian.

    ClubWorx FAQs and common questions

    Q. What type of pricing plans does ClubWorx offer?

    ClubWorx has the following pricing plans:
    Starting from: $89.00/month
    Pricing model: Free, Subscription
    Free Trial: Available | (No Credit Card required)


    Q. Who are the typical users of ClubWorx?

    ClubWorx has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


    Q. What languages does ClubWorx support?

    ClubWorx supports the following languages:
    English


    Q. Does ClubWorx support mobile devices?

    ClubWorx supports the following devices:
    Android, iPad, iPhone


    Q. Does ClubWorx offer an API?

    Yes, ClubWorx has an API available for use.


    Q. What other apps does ClubWorx integrate with?

    ClubWorx integrates with the following applications:
    Constant Contact, Google Forms, ActiveCampaign, Zapier, WordPress, Stripe, GoCardless, Squarespace, Typeform, Meta for Business, Keap, Mailchimp


    Q. What level of support does ClubWorx offer?

    ClubWorx offers the following support options:
    Knowledge Base, FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support

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