MarketBox Pricing, Features, Reviews & Alternatives

MarketBox

Business automation software for mobile service businesses

5.0/5 (4 reviews)

MarketBox overview

What is MarketBox?

MarketBox is a sales and scheduling e-commerce platform for service businesses with mobile and virtual workforces.

MarketBox enables a business to manage all scheduling, sales and payment processing along with service provider logistics, availability, travel zones and travel time.

Automate your service business into the future with Market
www.gomarketbox.com

Pricing

Starting from
$40/month
Pricing options
Free trial
Subscription
Value for money

Devices

Business size

S
M
L

Markets

United States, Australia, Canada, United Kingdom

Supported languages

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MarketBox screenshot: Date and Time SelectorMarketBox Sales and Scheduling Software OverviewMarketBox screenshot: Provider SelectorMarketBox screenshot: Admin DashboardMarketBox screenshot: Provider Mobile AppMarketBox screenshot: Provider Travel Zone Setup
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MarketBox user reviews

Excellent
4

Very good
0
Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  5.0
  5.0
  4.5
  5.0
Geoffrey K.

Best e-commerce option for service businesses with a travelling workforce. Customizable and scalable

Used daily for 6-12 months
Reviewed 2021-03-08
Review Source: Capterra

Overall, this is a powerful and customizable booking platform while empowering our providers with proper technology to scale our business.

Pros
MarketBox easily allows our instructors to set their preferred travel zones, availability, and manage their bookings whether it’s online or via the mobile app. This keeps them more engaged, decreasing turnover, minimizing back and forth logistics issues with our support team, and allowing our team to focus on building customer demand/revenue. The MarketBox team is incredibly responsive to feedback and is pushing out features at an impressive rate. It seems like every month at least one major improvement is announced that helps make our team’s jobs easier. Powerful features like self-book for clients, automated reminders to our providers, customizable services and skills, and regional pricing allow us to focus on sales and marketing, and not logistics.

Cons
The admin portal could have better UX. But what it lacks in design, it makes up for in power.

Response from MarketBox


We're so glad to hear that you've been having a great experience with our MarketBox software! We're continuously adding new features so it will continue to be an even more powerful tool!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Charlotte S.

Marketbox - great solution for my personal training business!

Used daily for 6-12 months
Reviewed 2021-04-01
Review Source: Capterra

Pretty happy - I have more time to take on additional clients, or not work ridiculous hours.

Pros
Marketbox is a great all in one app for personal trainers and fitness professionals to easily sell services and reduce the amount of manual work associated with running a small business. When I looked to the market to see what was available to run my business, I was left with three poor options until I found MarketBox: 1) Cough up the cash for a solution that is really only aimed at a big box gym (I don’t need half the functions and the fee structure doesn’t make sense) 2) Spend a lot of time and money cobbling together a bunch of scheduling apps with basic booking and payment abilities 3) Do it on the cheap, and with lack of a technology option, use sweat labour and google drive + social and hope for the best Marketbox has clearly done its homework – and there is hope for the independent personal trainer to be able to make money and survive in this industry. FINALLY! I couldn’t be more happy. My fav things include: 1. Managing all of my business data in one location. This includes client sales, bookings, payments. I'm spending less time doing admin work. 2. Option to easily sell services at different locations; sometimes I travel to meet a client, or I train them virtually. This flexibility is key 3. MarketBox is the only system I've seen that allows me to set up travel zones and a zoom integration all at once. 4. Client self-booking - The interface is easy to use (even if you aren't a techie), and my clients love it.

Cons
Cool to have more integrations with additional apps like Fitness Pal, Apple Health, and TruCoach so I can have the complete picture of my client. But these are nice to have.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Julie D.

Outstanding Customer Service & Easy-To-Use

Used daily for less than 6 months
Reviewed 2021-04-13
Review Source: Capterra

10/10

Pros
I like how customizable the software is so we can turn on the features that apply to our services (and turn off the ones that don't). The booking flow is so simple and quick and learning how to maneuver the admin dashboard is too! The customer service is also super speedy to attend to any questions or concerns we may have which makes the onboarding process stress-free.

Cons
Any minor roadblocks we've encountered during the onboarding process have been not only answered by customer service but incorporated into their next round of changes/updates.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Ayesha H.

Incredible software for managing bookings, schedules & travel areas through a mobile app & platform!

Used daily for 6-12 months
Reviewed 2021-03-17
Review Source: Capterra

Switching to MarketBox has been invaluable for us. Overall, the automations, scheduling software, booking and provider profile management have been useful features for our team.

Pros
MarketBox includes great capabilities that work for our business (private home swimming lessons) and solves many problems we were facing with our old system. We have a lot of part time workers. Instructors have the ability to add multiple travel zones that include different service types and schedules, allowing them to accept bookings in advance conveniently. When an instructor can’t accept a booking, MarketBox will even send out a job request to other instructors in the area to see who can accept it, so that we can get our instructors more jobs, and keep clients happy with a good matching instructor. Additionally, client bookings can be confirmed via text message rather than logging in to the account online or on the mobile app (resulting in quicker response times).

Cons
The availability section needs improvement. Some Instructors have difficulty understanding the functionality at times. Image size of the profile picture has to be less than 100kb.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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MarketBox pricing

Starting from
$40/month
Pricing options
Free trial
Subscription

MarketBox features

Activity Dashboard
Alerts/Notifications
Attendance Tracking
Billing & Invoicing
Calendar Management
Class Scheduling
Communication Management
Electronic Payments
Online Booking
Payment Processing
Point of Sale (POS)
Registration Management
Reporting & Statistics
Scheduling

Attendance Management (89 other apps)
Event Management (100 other apps)
Inventory Management (80 other apps)
Marketing Automation (75 other apps)
Membership Management (103 other apps)
Team Management (82 other apps)

Videos and tutorials

Additional information for MarketBox

Key features of MarketBox

  • A website and login for stakeholders to access information
  • Ability to record, store, update, and retrieve information on grave sites and burials
  • Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
  • Accept and process financial transactions
  • Accept, record, and reconcile financial transactions
  • Access the software remotely via mobile devices
  • Add customized logos and colors to the interface
  • Adjusting presentation or communication based on the tastes of a specific customer
  • Alerts/notifications within the system
  • Allows for integration with other systems/databases
  • Assemble applications and processes by dragging over and arranging pre-built components
  • Assign working shifts to employees
  • Automate customer payments on a predetermined schedule (monthly, quarterly, etc)
  • Automated alerts to upcoming appointments
  • Based on availability, confirm or deny a request when a new booking is made
  • Book appointments via calendar
  • Business with more than one location/store
  • Centralized database of stakeholders and their contact information
  • Checkout of online store
  • Communicate with and outreach to followers/customers/clients in multiple ways
  • Create and manage digital catalog of products/services with their details, specification, and price
  • Create and manage monetary interactions between parties (i.e. bills and invoices)
  • Create and send email blasts/campaigns
  • Create labels for products that contain required information such as colors, sizes, dates, etc.
  • Create quotes/proposals and maintain a central repository of previous quotes
  • Create, manage, and share multiple calendars
  • Create, save, and re-purpose formatting
  • Create, send, and track purchase orders and their statuses
  • Create, update, and manage bookings, itineraries, and reservations
  • Customize your contracts and forms so customer's become associated with your brand
  • Dashboard to view activity
  • Database containing accurate and up-to-date information on all operational services
  • Design, communicate, and distribute incentives to perform a specific action
  • Electronic storage of stakeholder contact information
  • End users can schedule appointments online
  • Facilitate search engine optimization associated to content
  • Gateway through which end users can access the system
  • Import and export information and reports to and from the program
  • Improve business process by accessing more features and applications by combining third party integrations
  • Integrate with eCommerce systems
  • Integrate with your customer relationship management software to better connect all aspects of your business, especially your customers
  • Make a list of and register attendees for an event
  • Manage all job information in one place
  • Manage and handle various international currencies
  • Manage company interactions with current customers
  • Manage multiple teams and operations from a central location
  • Manage relationships with customers and address customer concerns while tracking previous interactions
  • Manage sending personnel and resources to a site as needed
  • Manage user accounts, profiles, roles, permissions, and other details
  • Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more.
  • Measure time to completion or hours worked
  • Monitor and analyze availability issues to help design and plan the improvement of service availability
  • Monitor and track project related activities based on various metrics
  • Online gateway through which parents and students can view material and communicate with teachers
  • Organize and group data or items based on various criteria
  • Organize, track, monitor and execute customer orders for goods, investments, or any other purchases
  • Payment webpage where clients can pay bills
  • Plan availability and assign specific time slots for tasks and resources
  • Protect digital privacy and secure data
  • Provide directions and plan the day's work to optimize employee scheduling
  • Record client information and feedback
  • Record customer information, purchase history, and other notes
  • Record of all transactions, including information on purchase orders, purchases, payments, etc.
  • Regulate who can view and use the system by setting permissions and issuing passwords
  • Schedule in-person or online classes
  • Schedule repeating appointments based on a duration of time
  • Schedule shifts for staff/employees, track hours worked, and manage staff payroll
  • Schedule, change or cancel appointments
  • Schedule/allocate resources (ie. equipment, machines, parts/materials, etc.)
  • Schedules are automatically created based on business need and employee availability and qualifications
  • Seamlessly integrates with 3rd party websites
  • Search available resources to locate required information
  • Searchable repository of information about clients
  • Send / receive, process, and execute orders
  • Specific for use in spas and salons
  • Tool to send questionnaires to customers to gauge feedback
  • Track and facilitate refunds/returns of products sold
  • Track and monitor reviews of products or services
  • Track employee commission potential and earnings
  • Track order status throughout the fulfillment process
  • Track specific people who attended events or the total number of attendees
  • Track the amount of time spent on a job or task
  • Track work performed and resources used for past customers, sites, or assets
  • Tracks employee schedules, availability, performance
  • Upload, track, and submit receipts in a central database
  • View and analyze the quantities of products being sold at any given period
  • View and track pertinent metrics
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