Lusha Features

We've been a user of the solution for a few years, it's very very helpful and the team supportive, covers the US market well, the European market not so well, but that's not really Lusha's fault

the 66% increase in pricing, it forced us to find alternatives

It IS really easy to use and I liked the interface

The qualitity of data is horrible, I guess one out of 10 leads will have a correct data

Hi Stas, I'm sorry for your experience and will be happy to look into it with the CS team. Please respond with your email address and I'll try to get back to you asap. Thanks!

The most important feature for us is the seamless integration between Lusha and Hubspot. Using Lusha, once we've identified a decision maker, we can instantly add this into Hubspot which is a massive benefit saving a lot of time. Lusha has a fantastic web extension for LinkedIn and we've found their data accuracy to be amongst the best having trailed other tools previously. It is easy to set up and administer to the team with little to no training.

The only criticism is the data accuracy can be low at times providing out of date emails and phone numbers. This is to be expected but more could be done to identify leads with a low chance of the data being accurate and up to date.

I like the sales enablement features and capabilities It handles lead generation and capture effortlessly

With Lusha, all has been smooth. No complaints.

Lusha is the most user friendly tool available for Lead Managers, Sales prospecting, Demand generation, Strategic Sales, etc. It's API integration works as charm. The compatibility with various CRM tools is an add on.

Doesn't give desired results many times. Doesn't work as expected a lot of times.

Thanks for the great feedback! We're always striving to improve our database and results. It's definitely a top priority.

Lusha has provided me a great and accurate results for contact searches, it also has a simple interface so that all users can easily navigate through the tool.

Sometimes it provides the same contact details once the salesforce has been updated, it feels like it searches for the contact information that was previously saved rather than providing correct contact details.

The usability, it is extremely simple to use. After installing the extension, we just have to visit LinkedIn profiles of potential prospects and then Lusha extension starts it work.

We need to individually copy and paste the details of individual leads, instead if there would have been a feature where we could download an xls file with the details of all those profiles which we visited.

Ease of use, immediate value and convenience in product for contact info. Fair pricing. Technically lusha works well and is easy to activate on LI

One aspect is not really the fault of lusha but dead/not current contact info is a growing problem on LinkedIn - all lusha does is uncover the contact info given by LI user who does not always update their contact info as they change jobs/locations. This something lusha needs to be aware of because it’s success and value is completely tied to this - if LI cannot control this quality issue of user provided...

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If you are making cold calls, this is an essential tool. In most cases, Lusha was able to find the mobile numbers and emails I was looking for. In fact, it's extremely simple, as the app pops up with the contact information without you having to do anything, you just need to click the button.

There is nothing I dislike about Lusha. I can always contact the support team for assistance and answers to my questions. In addition to that, Lusha is improving every day, and I think it's a simple tool with a simple interface. My hope is that it will work on all websites.

When it offers details with a lot of options.

when the app offers some details but are very outdated and are no longer working

It has a very large no. of user data. You can generate leads using this and can convert them into sales. By using this task seems easy to fetch emails and contact numbers of decision makers. Automatically connect with the Salesforce CRM. Connect with the API's.

I don't think there is any less feature in this software. It has everything which needs to be in the sales profile. but they can lower the pricing it looks a little high.

Lusha (when it works) makes your life a bit easier when to comes to data extraction and finding the lead/contact's info (email / phone)

1) if the contact has 2 emails on Lusha one is obviously a spam email (e.g Hotmail) and other one is real then the software isn't smart enough to flag this and write that the person works at hotmail / mircosoft in other words, it has the ability to differentiate one from the other of a 3 year old 2) the data 50% of the time is wrong and bad, which creates way more work than anything else 3) when exporting the data to a 3rd party tool (e.g Salesloft) the system can't really read the title of the person right "VP of digital transformation " would be saved as VP. which is pointless

This product helps in giving the contact details for senior/ medium / junior level roles. The best feature is the ease of use and we can report if the contact details are incorrect.

Not major but in indian market usually the contact details are wrong for common names eg Amit gupta number would be some other amit gupta who might not be from the same industry.

Thanks, Ira! In some cases, there will be a mixup, but we're always striving to improve the data accuracy and appreciate you being with us for a few years now.

It is easy to use and providing the person's best contact phone number and email are the biggest strength. Finding someone's email and/or direct line is very tough so this helps alleviate some of those issues when prospecting.

A LOT of the contacts don't have any email or phone number. It will just say something like "Lusha cannot verify the contact". When I was in the free trial a good number of contacts had the info but ever since I paid for the yearly subscription I am finding that a good number of contacts LinkedIn profile do not have their information or say "Lusha cannot verify the contact". Also - sometimes the information is inaccurate (which is exepcted).

Easy to use, easy to use, easy to use, easy to use

Out of date data... most searches deliver about 40 - 50 % incorrect leads. Doesn't even align with its own data source...Linked in is more accurate and current.

Hi John, Sorry, you had a negative experience with us. We're always looking to improve, and hopefully, you'll give the platform another chance and see the value in the parameters you were using it for.

Sometimes gives you the right information and email format. It's easy to use and works on most people you see on LinkedIn. It seems slow on LinkedIn RPS but not sure that's true 100% of the time.

Most of the time the phone numbers are incorrect and they are, in fact, for a persons former company or employer (meaning you get shouted at for being the 100000th person to call that number recently) or are for their switchboard (which is hard to justify costing a credit if you're pumping out readily available information which I could find for free in a click of a button). Sometimes the emails are wrong, not all of the time, but are usually easy to correct by looking at a sample population of similar people at the same company.

The best part about this software is if I am finding a UHNI lead (Britishers, South Africans, Australians) in Saudi Arabia and they do not have a Saudi mobile number on Lusha, but it has their resident number.

There is no such concern, but sometimes the dashboard misbehaves. but rest is perfect

Lusha is really helpful in finding the contact details of the candidate I want to reach out to. Cannot imagine a day in recruitment without lusha.

A lot of contact details provided at lusha is incorrect. Sometimes it connects you with a person having the same name but altogether in a different location, which creates a lot of misunderstanding at times.

None. The tool came with so much promise and we had high expectations. But has left us dissapointed.

The tool came with rave reviews and recommendations - either these are all fake or the tool has become disastrously bad recently. A real shame, and would advise against purchasing this tool as the customer service is extremely poor too. Recommend other tools such as Swordfish.

Lusha gives you legitimate contact information just with a simple click of a button. The contacts have been accurate based on my experience and it also extracts personal email addresses which really helped me with engagement.

Lack of features. Lusha needs to have other features such as project folders so that we can customize and group profiles. Overtime, having thousands of profiles in the dashboard can get daunting and it needs to be properly organized for better efficiency

It's ease of use and its integration with LinkedIn as well as Salesforce

It isn't accurate a lot of times. When a contact moves roles and companies it either doesn't always capture the info or doesn't tell the user the contact details (especially contact numbers are for the old company). If this feature gets added it will be very helpful .

Lusha is very easy to use. The database of contacts is very comprehensive. Navigating the dashboard and prospecting tools are very easy to use. The web browser plug in is very handy, especially when navigating a companies website.

It should be easier to report if details are incorrect. The thumbs up and down feature feel useless. Some older details, that are no longer relevant or do not work are never removed.

Thanks Kristy! Appreciate you highlighting the review feature. We do look and factor those reviews, but we can always improve.

The Google Chrome extension works well and gives me the information I need. In addition to a resourceful business database, the website is complete with a great range of information displayed in a simple and easily readable layout.

Last month I faced a little misinformation in Lusha. While looking for the contact details from LinkedIn, I noticed that the telephone number on the website was different from that on the extension. After contacting the support, they've told me that sometimes this kind of problem happens because their database is poorly integrated.

Lusha is a nice product and alternative to Zoominfo if you’re into prospecting, lead generation, and contact details identification domain. The most effective part is it complies with the GDPR norms and hence you’ll be able to use it to find the contact details of the EMEA region which is quite onerous through Zoominfo which is nice if your target market is APAC. Each of the cloud version platforms...

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Most of the profile doesn’t have mobile numbers. And conjointly, most of the time, the e-mail goes bounces back. We will not import details to CRM or into any doc file. It’d be nice also to have the titles of people on the list, so it’s faster to sift whom to pick and whom to skip.