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Salesmate
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The most customizable CRM. Now with AI
Table of Contents
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Salesmate - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
Salesmate overview
What is Salesmate?
Most CRMs are rigid, inflexible, and cost a lot of money to organizations, and Salesmate solves exactly these pain-points.
Salesmate is a flexible, customizable, and cost-effective solution for multiple teams in your organization.
The platform solves these problems by offering built-in tools, saving cost on integrations, and high customization capabilities.
The core of Salesmate is the CRM module, where sales, marketing, and success teams can manage contacts, leads, customers, subscribers, and everyday activities effortlessly.
With these essentials, CRM module comes with built-in tools that front-line teams can utilize every single day like Calling, Texting, Pipeline Management, Deals, Conversations, and much more.
One of the core reasons for higher sales outcomes is the ability to automate operations and save more time for selling. This is where Salesmate offers Workflows and Sequences.
Workflows automate tasks like deal assignment, task assignment or date-based communication. While Sequences can put follow-ups on autopilot based on your terms and conditions.
And with industry’s first AI-powered co-pilot, everyone in your sales team gets a personal assistance. ‘Sandy AI’ can book meetings, draft emails, or add notes for you. All you need to do is – just ask!
We know that sales teams can only function when marketing teams generate high quality leads. That’s where Salesmate empowers marketing teams to build and execute highly personalized campaigns and reach wider audiences.
Not only that, but marketing teams can also track website visitors, collect leads using forms or lead gen bots, score every lead, built marketing journeys, and send-off the finest MQLs to sales teams for higher success.
Lastly, a great customer service team can truly manoeuvre retention, engagement, and revenue for the business. That’s why, Salesmate provides tools like Live Chat, Chatbots, and Shared Inboxes to deliver the finest experiences for your customers.
Naturally, you need insights to predict trends, be agile, and make decisions in your growth journeys. That’s where Dashboards, Templates, Custom Reports, and Insights will offer everything you need to see what’s going on with your teams and business.
From lead generation to top-notch customer experiences, Salesmate has something for everyone on your team.
Salesmate has 15-day free trial, where you can explore every corner of the platform, without sharing credit card details. It’s safe, secure, and available for everyone in your team to try.
Key benefits of using Salesmate
2. Cost-Effectiveness: Reduces expenses by providing built-in tools, minimizing the need for costly integrations.
3. Comprehensive CRM Module: Central hub for managing contacts, leads, customers, and daily activities, streamlining the workflow for sales, marketing, and success teams.
4. Essential Built-In Tools: Includes calling, texting, pipeline management, deals, and conversation tools for everyday use by front-line teams.
5. Sales Automation: Features like Workflows and Sequences automate crucial tasks, enabling more time for actual selling and enhancing sales outcomes.
6. AI-Powered Assistance: 'Sandy AI', the industry’s first AI co-pilot, offers personalized help in booking meetings, drafting emails, and note-taking.
7. Empowering Marketing Teams: Enables the creation of personalized campaigns, lead tracking, and scoring, essential for generating high-quality leads and broader audience reach.
8. Lead Generation and Management: Tools for tracking website visitors, using forms or bots for lead collection, and sending qualified leads to sales teams.
9. Customer Service Enhancement: Provides Live Chat, Chatbots, and Shared Inboxes to improve customer service, retention, engagement, and revenue.
10. Insightful Analytics and Reporting: Offers Dashboards, Custom Reports, and Insights for trend prediction, agile decision-making, and understanding team and business performance.
11. Free Trial: A 15-day free trial without the need for credit card details, ensuring security and accessibility for team exploration.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Responsiveness
Versatility
Affordability
Synchronization
Salesmate’s user interface
Salesmate pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.8
Features
4.6
Ease of use
4.7
Customer support
4.9
Reviews sentiment
What do users say about Salesmate?
Users say Salesmate offers a user-friendly interface, robust automation, and a comprehensive feature set that streamlines sales processes and improves productivity. They appreciate its affordable pricing, responsive customer support, and the ability to customize workflows, which helps them manage customer relationships and sales activities efficiently.
They find email integration, tracking, and campaign management valuable, noting that these tools save time and provide useful insights. Some mention minor issues with dashboard usability, email syncing, and setup complexity, but they feel ongoing updates and attentive support address most concerns.
Select to learn more
Who uses Salesmate?
Based on 102 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Salesmate's key features
Most critical features, based on insights from Salesmate users:
All Salesmate features
Features rating:
Salesmate awards
Salesmate alternatives
Salesmate
Starting from
29
/user
Per month
Bigin by Zoho CRM
Starting from
7
Per year
BoldTrail
Starting from
No pricing info
NetSuite
Starting from
No pricing info
Salesmate pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
Features included:
- Built-in Calling & Text
- Companies
- Contacts
- Custom Dashboard & Reports
- Custom Roles
- Date Based Workflows
- Deals
- Dedicated Account Manager
- Dedicated Instance
- Email Reminders & Scheduling
- Email Sync
- Goal Management
- Increased Sequence Limits
- Increased Team Inbox Limits
- Increased Workflow Limits
- Increased Workflow & Sequence Limits
- IP Restriction
- Lists
- Multiple Pipeline Management
- Personalized Onboarding
- Power Dialer
- Priority Support
- Product Management
- Smart Activity Queue
- SSO/SAML Integration
- Standard Dashboard & Reports
- Team Inbox
- Team Management
- Tracking & Templates
- Unlimited Dashboards
- Unlimited Permissions
- Voicemail Drop
- Web Forms
- Workflow Management
User opinions about Salesmate price and value
Value for money rating:
To see what individual users think of Salesmate's price and value, check out the review snippets below.
Christelle S.
Settlements Officer
Kristy N.
Marketing Director
Salesmate integrations (47)
Integrations rated by users
We looked at 102 user reviews to identify which products are mentioned as Salesmate integrations and how users feel about them.
Integration rating: 4.6 (5)
“Integration process is little bit difficult but it is quite useful for your sales communications and customer management.”
“It copies all emails to / from my gmail accounts, as well as my business domain email”
Sharma S.
IT Manager
Integration rating: 5.0 (1)
“This is the tool that got synced with Salesmate.io, which helped me in tracking all the email conversations that i am having with my prospective customers.”
Manikyala D.
Manager - Client Acquisition
Integration rating: 4.0 (1)
“Syncing our phone service allows us to track all client information in one place and allows all team members to be up to date on each client. ”
Chrissy H.
Executive Assistant
Integration rating: 3.5 (2)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Salesmate customer support
What do users say about Salesmate customer support?
Customer support rating:
We analyzed 40 verified user reviews to identify positive and negative aspects of Salesmate customer support.
Widely noted by reviewers, Salesmate's customer support is highly responsive and quick to resolve issues via chat and other channels.
A significant portion of users highlight the team's professionalism, friendliness, and willingness to go above and beyond to help.
Frequently reported by users, support staff provide clear guidance, custom walkthroughs, and effective solutions for both new and advanced users.
A broad user base appreciates 24/7 availability, knowledgeable assistance, and the ease of contacting support when needed.
Support options
Training options
To see what individual users say about Salesmate's customer support, check out the review snippets below.
“Their customer support is wonderful, they really take the time to make sure they solve your challenges, even send you custom walk trough videos making you feel like your are their only and most important customer.”
Miguel E.
Director
“On top of that, their customer service is truly exceptional. Whenever I encountered an issue I couldn't resolve, their support team was quick to help and provided effective solutions.”
Giancarlo A.
president
“The ease of use, features for what I need it to do and the support when im stuck or need alittle help, their right there every time and quickly via Chat, love it!”
Paul P.
Logistics Sales Manager
Salesmate FAQs
Salesmate has the following pricing plans:
Starting from: $29.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of Salesmate?
Salesmate has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does Salesmate support?
Salesmate supports the following languages:
English
Q. Does Salesmate support mobile devices?
Salesmate supports the following devices:
Android, iPad, iPhone
Q. Does Salesmate offer an API?
Yes, Salesmate has an API available for use.
Q. What other apps does Salesmate integrate with?
Salesmate integrates with the following applications:
Wufoo, Microsoft Outlook, ActiveCampaign, Formstack Forms, Zapier, RingCX, Gmail, Docusign, Google Workspace, Google Drive, RingEX, WordPress, Brevo, JustCall, Harvest, Squarespace, Livestorm, Slack, Invoice Ninja, QuickBooks Online, Google Calendar, Mailchimp, Google Maps, PandaDoc, Xero, Operations Hub, Shopify, Zendesk Suite
Q. What level of support does Salesmate offer?
Salesmate offers the following support options:
Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, Phone Support, 24/7 (Live rep)
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