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Momence Logo
Momence
4.6
(42)

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Software for managing live events and on-demand experiences.

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(2)

Momence Pricing, Features, Reviews and Alternatives

Momence product overview

Price starts from

20

Per month

Usage Based

What is Momence?

Momence is a ticketing platform for events and content. Users can sell tickets or access rights to live events, on-demand video, courses, and digital content. The software integrates with third-party apps and provides appropriate access controls. Tools to monetize access rights for in-person events, like education courses and conferences, are also provided. To create hybrid experiences, users can combine live and in-person events. A video library function is included on-demand content, and the platform integrates with other virtual event software, including Zoom.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Phone Support
24/7 (Live rep)
Chat
Knowledge Base

Training options

Live Online
Videos
Webinars
Documentation

Momence pricing information

Value for money

4.4

/5

42

Starting from

20

Per month

Usage Based

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Momence features

Functionality

4.5

/5

42

Total features

122

10 categories

Most valued features by users

Attendance Tracking
Payment Processing
Billing & Invoicing
Reporting & Statistics
Membership Management
Event Management
Calendar Management
Registration Management

Functionality contenders

Momence users reviews

Overall Rating

4.6

/5

42

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.36/10
Rating distribution

5

4

3

2

1

31

7

2

1

1

Pros
Super easy to use interface, even our "tech challenged" staff and students are able to access their accounts and sign up for classes with ease. The tech support team at Momence is fantastic.
Wonderful so far, very happy to have a wholistic platform that handles almost all of my client needs to provide a great product and service.
We like how seamlessly our schedule and VOD was integrated into our website. We also like how easy the app is to use for our clients for purchasing packages and scheduling appointments and classes.
Cons
The product did not perform or provide as I was told it would and it's been a huge waste of my time and energy. Particularly disappointed with the lack of customer service.
I decided to purchase, they charged me immediately, but did nothing my first on-boarding call. 2 weeks later was supposed to be my second but I couldn’t get a response for days.
The only thing that has been mildly annoying is when I’m scrolling through my classes and I’m looking at, for example, page 4, when I’m done looking at a class, it returns to page 1 instead of page 4.

Overall rating contenders

EG
AvatarImg

Erika G.

Health, Wellness and Fitness, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Momence Review

Reviewed 2 months ago

The Momence onboarding process was supported very well! I was able to schedule as many one on one calls with the same representative which made it a streamlined and personal experience! The ability to make changes to our class schedule with one click saves so much time. Also the ability to pass on the credit card surcharges to the client saves us a lot of money.

Pros

Ease of use on both the front end and back end. Also the personal customer service!

Cons

That it is not comparable with my branded APP by Axel

ZS
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Zefea S.

Health, Wellness and Fitness, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Solid system, quite happy so far

Reviewed 2 months ago

Overall Im quite pleased. There were a few occasions that it took quite a long time to get a response and repeated emails from our end were needed to find answers. The helpdesk chat usually response quickly and is helpful, but to talk with someone on the phone an appointment needs to be scheduled far out in advance. We are still figuring out a few things, not everything is straight forward. I cannot always find the help info/videos, unless a hepldesk person sends me a link. There are still functionalities that I need to explore. We are a bit surprised how long it takes for funds to show up in our account after running it in the system. This is longer than what we are used to with different processors. We also hope that the international component of our business can be figured out.

Pros

We are very happy with the online video library options. Also live streaming had a few more options that we were looking for that others didnt have. In general also happy with most other features of the software.

Cons

There some components that require extra steps to connect together, When a mistake was made or when we were trying to figure the best way to set things up for our use, it wasnt easy to just delete parts.

MU
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Meghan U.

Health, Wellness and Fitness, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Great software, poor follow through and I question how important you are to them

Reviewed 14 days ago

FACT: probably one of the best softwares I've experienced HOWEVER when you don't show up to a meeting, not once, not twice nor on the third time, I'm OUT! Not to forget mentioning my first onboarding manager quit during my onboarding process. (red flag number 1) The second red flag was when I was charged during my onboarding and then a second time in the same month. When I asked for a refund, it never...

Pros

I absolutely fell in love with this software. GREAT scheduling tool, app, and build.

Cons

Onboarding was a NIGHTMARE, I walked away from all of these great things because they couldn't get their sh+t together.

aC
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allie C.

Health, Wellness and Fitness, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I have time.

Reviewed 3 months ago

See above. Amazing to think of how much money I save each month (minimum $200/mo in savings) plus how much time I have to create content instead of uploading, downloading and sharing.

Pros

Momence has taken me from 4 platforms to one. I used to have to record on zoom, upload to vimeo, send to clients and use the payment processing and booking through another platform. Momence does this all automatically, reducing my work hours and my expenses by a substantial amount. It is affordable. The help desk is unbelievable for me and also for my clients -- timely and they always solve the issues. This is a company that is always improving itself and is starting from an already impressive base. I truly would recommend them to anyone! Oh and I have used both MindBody and Wellness Living previously. I have been in this industry and a studio owner for over 25 years....

Cons

In creating online courses, I do find it confusing to get all of the necessary pieces to work together -- subscription vs on demand course etc. I am learning to use the community tier feature and think it could have more but I am still learning so unsure....

DW
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Debra W.

Health, Wellness and Fitness, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Giving MOMENCE a try!

Reviewed 15 days ago

I love the price! It's worth the trouble I'm having.

Pros

I'm use to a different software so I am having a little difficulty getting use to the terms and nuances. I like it I think??? Give me more time to work with it! What I like the most is the ease of booking classes.

Cons

There are a few things missing. I can't book more than one appointment at a time unless the clients have the same membership package. For example. I have a mother and daughter who come at the same time. 10:30 on Saturday. BUT the mother works out 1/2 hour and the daughter works out 1hour. And they have different memberships. I can figure out a way to schedule them at the same time! It's impossible.The memberships and appts and the boards are confusing to me. I have alot of different options and I have to do a "work-around" to get things to work.

Momence FAQs

Q. What type of pricing plans does Momence offer?

Momence has the following pricing plans:
Starting from: $20.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of Momence?

Momence has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

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Q. What languages does Momence support?

Momence supports the following languages:
English

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Q. Does Momence support mobile devices?

Momence supports the following devices:
Android, iPad, iPhone

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Q. Does Momence offer an API?

Yes, Momence has an API available for use.

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Q. What other apps does Momence integrate with?

Momence integrates with the following applications:
Wix, Webflow, WordPress, Stripe, Squarespace, Shopify

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Q. What level of support does Momence offer?

Momence offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat, Knowledge Base

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