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Network Monitoring Software For MSPs (2026)

Last updated: April 2026

Key features of Network Monitoring Software For MSPs (2026)

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

Real-Time Monitoring: Reviewers value real-time monitoring for providing immediate status updates, enabling proactive issue resolution, and offering customizable dashboards and alerts. 97% of reviewers rated this feature as important or highly important.
Alerts/Notifications: Users appreciate customizable alerts and notifications for timely issue detection, varied notification methods, and the ability to set escalation levels. 96% of reviewers rated this feature as important or highly important.
Server Monitoring: Reviewers highlight server monitoring for tracking hardware and application performance, detecting anomalies, and offering comprehensive resource metrics. 93% of reviewers rated this feature as important or highly important.
Network Analysis: Users find network analysis beneficial for visualizing traffic patterns, identifying bottlenecks, and providing detailed metrics for informed decision-making. 88% of reviewers rated this feature as important or highly important.
Uptime Reporting: Reviewers emphasize uptime reporting for tracking device availability, generating historical reports, and supporting SLA adherence and performance assessments. 85% of reviewers rated this feature as important or highly important.
IP Address Monitoring: Users value IP address monitoring for tracking device connectivity, managing IP pools, and receiving alerts for network changes or issues. 83% of reviewers rated this feature as important or highly important.