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Intermedia Unite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one communications & collaboration tool
Table of Contents
Intermedia Unite - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Intermedia Unite overview
Based on 188 verified user reviews
What is Intermedia Unite?
Reviews for Intermedia Unite come from a wide variety of industries, including Financial Services (9% of reviewers), Health, Wellness and Fitness (8%), and Information Technology and Services (8%). The most frequent use case for Intermedia Unite cited by reviewers is small business VoIP and phone systems (60% of reviewers).
What do users say about Intermedia Unite pricing?
Most reviewers indicate Intermedia Unite offers significant cost savings and consistent, reasonable pricing. Most users consider the all-in-one package flexible and budget-friendly, and they appreciate predictable billing. Some users report added value from affordable hardware options.
Starting price
Alternatives
with better value for money
Pros & Cons
Call Management
Voicemail and Voice
Features
Bugs and Issues
Call Quality
Intermedia Unite’s user interface
Intermedia Unite pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.7
Features
4.7
Ease of use
4.6
Customer support
4.8
Reviews sentiment
What do users say about Intermedia Unite?
Reviews for Intermedia Unite come from a wide variety of industries, including Financial Services (9% of reviewers), Health, Wellness and Fitness (8%), and Information Technology and Services (8%). The most frequent use case for Intermedia Unite cited by reviewers is small business VoIP and phone systems (60% of reviewers).
Select to learn more
Who uses Intermedia Unite?
Based on 188 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Intermedia Unite's key features
Most critical features, based on insights from Intermedia Unite users:
All Intermedia Unite features
Features rating:
Intermedia Unite awards
Intermedia Unite alternatives
Intermedia Unite
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27.99
Wildix
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Microsoft Teams
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Intermedia Unite pricing
Pricing plans
Pricing details:
User opinions about Intermedia Unite price and value
Value for money rating:
Of 24 reviews that provide robust commentary on Intermedia Unite's price and value, 100% mention it in a positive light.
Most reviewers indicate Intermedia Unite offers significant cost savings compared to other providers, with many appreciating its reasonable, clearly communicated, and consistent pricing. They say the service includes a robust set of features suitable for small businesses at a budget-friendly rate, and some users report added value from affordable hardware options. Most users consider the all-in-one package flexible, allowing them to pay based on their needs, and they appreciate the predictable monthly billing. Some reviewers feel the product delivers strong value for the price, though a few mention previous experiences of being overcharged with other services.
, and
To see what individual users think of Intermedia Unite's cost and value, check out the review excerpts below.
Intermedia Unite integrations (17)
Integrations rated by users
We looked at 188 user reviews to identify which products are mentioned as Intermedia Unite integrations and how users feel about them.
Integration rating: 5.0 (3)
“Needed to keep all messaging and VM's in one place and having all VM's in outlook allows us to search for calls and numbers very easily”
“the office is a high volume email user and integration of outlook contacts was very helpful!”
mark b.
Managing Partner
Integration rating: 5.0 (2)
“We already had teams setup so we chose the embedded desktop app for teams so we can work in one app They gel well!”
“the office uses teams exclusively for interoffice chatter and integrating UNITE was great for outbound calls.”
Brian L.
Business Owner
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Intermedia Unite support options
Typical customers
Platforms supported
Support options
Training options
Intermedia Unite FAQs
Intermedia Unite has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
These products have better value for money
Q. What is Intermedia Unite used for?
Intermedia Unite is a fully integrated, unified communication and collaboration platform for SMBs that combines a PBX phone system, video conferencing, meetings, chat, screen sharing and file collaboration into a single platform. The cloud-based system is designed to help lower costs, simplify management and increase employee productivity, including mobile and desktop apps which enable users to stay seamlessly connected wherever they go, on virtually any communication device. Intermedia Unite’s online phone service comes with over 90 enterprise-grade features within a single web-based management portal. The desktop app includes two usage modes, Softphone and Call Controller, which allow users to place, receive, and manage calls. The browser-based video-conferencing feature enables users to hold face-to-face meetings via HD video with multiple participants and video feeds—without any downloads or extensions required. Real-time screen sharing helps speed up and improve collaboration and decision making, including 2GB per user of storage which provide users with access to files stored in computers, mobile devices, file servers, and the web. Users can chat with team members in real time by sending and receiving instant messages with individuals or groups, pin favorite contacts to the top of the list, and get access to full contact chat history at anytime. All mobile chat and desktop chat messages are instantly synchronized. Intermedia Unite enables users to listen to and manage voicemail from the desktop phone or through the mobile app, and transcribed messages can be delivered via email or viewed while on-the-go. The presence indicator feature allows users to see whether a contact is available or on a call. Additional features include file backup, online faxing, remote office, call recording, and more.
Q. What are the benefits of using Intermedia Unite?
• Whether in the office, car, at home, or at a coffee shop, Intermedia Unite and all of its communication and collaboration capabilities go with you, so you can seamlessly get work done and stay connected to colleagues and clients.
• Integrated video conferencing, screen sharing, and file sharing help improve productivity and collaboration, with anywhere, anytime flexibility.
• Mobile users and remote workers can interact seamlessly with on-site employees and systems with Intermedia Unite's Seamless integration between mobile devices and your corporate phone system.
• Intermedia Unite automatically rings all your endpoints with every call and if it goes unanswered, the system routes the call to any number you choose, such as branch office, automated attendant, mobile number, and more.
• Intermedia Unite offers J.D. Power certified 24/7 support and financially backed 99.999% uptime service level agreement.
Q. What languages does Intermedia Unite support?
Intermedia Unite supports the following languages:
Dutch, English, German, Italian
Q. Does Intermedia Unite support mobile devices?
Intermedia Unite supports the following devices:
Android, iPad, iPhone
Q. Does Intermedia Unite offer an API?
No, Intermedia Unite does not have an API available.
Q. What level of support does Intermedia Unite offer?
Intermedia Unite offers the following support options:
24/7 (Live rep), Knowledge Base, Email/Help Desk, Phone Support, FAQs/Forum, Chat
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