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Samsara
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based fleet operations management platform
Table of Contents
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Samsara - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: February 2026
Samsara overview
Based on 879 verified user reviews
What is Samsara?
Samsara is a GPS tracking program with key features that include vehicle tracking, real-time monitoring, GPS functionality, driver management, mobile access, and more.
Who uses Samsara?
By industry, Samsara reviewers are most commonly professionals in transportation/trucking/railroad (44%). The most frequent use case for Samsara cited by reviewers is fleet management (63% of reviewers).
What do users say about Samsara pricing?
Reviewers indicate that Samsara’s extensive features and operational benefits justify the investment, and some users say long-term savings add value. However, some reviewers find setup, subscription, and shipping costs high, and report unclear pricing information.
Starting price
Pros & Cons
Navigation
Visibility
Recording
Reliability
Fleetwork
Positioning
Samsara’s user interface
Samsara pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.2
Features
4.4
Ease of use
4.5
Customer support
4.2
Reviews sentiment
What do users say about Samsara?
Reviewers appreciate Samsara for its real-time tracking, comprehensive driver and vehicle management, and effective camera features that improve safety and accountability. They find the platform easy to use, with intuitive interfaces and helpful data for optimizing routes, monitoring performance, and streamlining operations. Most say it provides accurate GPS location, trip history, and maintenance alerts, making fleet oversight more efficient.
Users report issues with customer support, frequent bugs, and occasional connectivity problems, especially in remote areas. They mention delays in resolving technical problems and billing errors, and some feel that contract terms and integration limitations can be frustrating.
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Who uses Samsara?
Based on 879 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Samsara's key features
GetApp's analysis of 213 verified user reviews collected between September 2021 and January 2025 identifies Samsara's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Samsara's vehicle tracking capabilities for providing precise, real-time locations of their vehicles. They find it helpful for verifying deliveries, investigating claims, and ensuring the safety of their employees. Users report that the live tracking capability is important for assisting drivers, providing accurate ETAs, and managing high-value freight. They also value the ability to share live locations for timely repairs and tech dispatch. Some users mention a desire for solar-powered trackers to avoid battery issues. Of the 100 Samsara users who gave detailed accounts of their use of Vehicle Tracking, 100% rated this feature as important or highly important.
Alejandra F.
Dispatcher
Trevor H.
Logistics Sales Representative
Reviewers indicate that Samsara's real-time monitoring significantly enhances fleet management by providing instant visibility into vehicle locations, speeds, and statuses. They find it valuable for emergency response, customer updates, and ensuring driver safety. Users report that it helps in tracking vehicle diagnostics and responding to changes in priority. Some users mention issues with device connectivity and tracking accuracy, but overall, they appreciate the ability to monitor their fleet in real-time. Of the 107 Samsara users who gave detailed accounts of their use of Real-Time Monitoring, 99% rated this feature as important or highly important.
See related user reviews
Kristina O.
COO
Manuel C.
Assets Coordinator
Users report that Samsara's GPS functionality is essential for knowing the exact locations of their vehicles and ensuring efficient routing. They appreciate the ability to provide accurate ETAs to customers and assist drivers in unfamiliar areas. Reviewers mention that the GPS helps in saving fuel and improving overall operational efficiency. Some users note occasional inaccuracies with speed limits and non-truck routes, but they generally find the GPS system reliable and helpful. Of the 78 Samsara users who gave detailed accounts of their use of GPS, 96% rated this feature as important or highly important.
See related user reviews
Ronald K.
Fleet Manager
John W.
HR
Reviewers highlight Samsara's driver management capabilities for enhancing fleet safety, compliance, and performance. They appreciate the ability to monitor driver behavior, track performance, and receive alerts for safety incidents. Users find it useful for managing driver hours, optimizing routes, and ensuring accountability. They also value the ease of adding or removing drivers and the ability to coach drivers based on incident alerts. Some users mention the need for additional capabilities like driver file management. Of the 47 Samsara users who gave detailed accounts of their use of Driver Management, 89% rated this feature as important or highly important.
See related user reviews
Kristina K.
HR
Nicolas G.
president
Users find Samsara's mobile access feature highly convenient for managing their fleet on the go. They appreciate the ability to access vehicle locations, monitor safety events, and communicate with drivers from their mobile devices. Reviewers report that it is particularly useful for supervisors and mobile mechanics who need to locate assets and drivers quickly. Some users mention issues with connectivity and limited functionality compared to the desktop version, but overall, they value the flexibility and convenience of mobile access. Of the 86 Samsara users who gave detailed accounts of their use of Mobile Access, 81% rated this feature as important or highly important.
See related user reviews
William B.
Chief of Operations
Anton C.
Systems Manager
All Samsara features
Features rating:
Samsara awards
Samsara alternatives
Samsara
Starting from
No pricing info
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Samsara pricing
Starting from
No pricing info
User opinions about Samsara price and value
Value for money rating:
Of 39 reviews that provide robust commentary on Samsara's price and value, 51% mention it in a positive light.
Reviewers indicate that Samsara offers extensive features and benefits, such as real-time tracking, detailed analytics, and enhanced operational efficiency, which justify the investment. Some users say the long-term savings from optimized routes, reduced fuel consumption, and improved fleet management make it worthwhile. Users think the ability to monitor rental units and access cameras 24/7 adds value. However, some reviewers find the initial setup and subscription fees high, and report unexpected price increases over time. They feel the shipping costs are excessive and note that the pricing can be challenging for small companies. Some users report difficulty in finding clear pricing and product upgrade information.
, and
To see what individual users think of Samsara's cost and value, check out the review excerpts below.
Samsara integrations (135)
Integrations rated by users
We looked at 879 user reviews to identify which products are mentioned as Samsara integrations and how users feel about them.
Integration rating: 4.8 (8)
“We do not use it for scheduling, we generally use this to track vehicle cost and reminders for preventative maintenance and inspections.”
“Like Magnus, Fleetio is the heart of our fleet management and administration.Samsara provides GPS mileage data for our assets.”
“Fleetio is our main Fleet Maintenance program and we needed to have GPS data available to rigger maintenance.”
“helps manage services, generate reports on expenses and tracks what shops the vehicles have been”
“mileage tracking We switched from Street Eagle but that section is not working”
Anonymous R.
AP and Fleet Manager
Integration rating: 4.3 (4)
“Monitor mileage with fuel purchases to validate proper use of fuel card in company vehicles”
Jeff B.
Regional Director
Integration rating: 4.0 (1)
“It’s what we use to do our book keeping and having data synced makes it much easier to stay current.”
Roelf J.
Terminal Manager
Integration rating: 5.0 (1)
“Magnus is at the heart of our transport operation. As a trucking company that transports finished vehicles, there are few if any, platforms that tailor to our niche.Samsara providing GPS/tracking data for our customers through their Magnus client login is critical. Although there is more that can be improved here.”
Michael C.
Chief Operating Officer
Integration rating: 4.5 (2)
Integration rating: 4.5 (2)
Integration rating: 3.0 (2)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 2.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 4.0 (1)
Integration rating: 5.0 (1)
Samsara support options
Typical customers
Platforms supported
Support options
Training options
Samsara FAQs
Samsara has the following pricing plans:
Free Trial: Available
Q. What is Samsara used for?
Samsara is a fleet operations management platform designed to assist various industries including transportation, logistics and construction with GPS fleet tracking, ELD compliance, routing and dispatch, documents, reporting and alerts, and more. Live GPS tracking shows where vehicles are in real time, helping users share accurate ETAs with customers. Reporting tools enable users to plan routes, while integrated dash cams, driver safety scores, and automatic alerts for speeding, idling, and geofences help users protect their business and assets. Samsara is an FMCSA-approved ELD solution. Samsara works with all types of vehicles, from cars and buses to trucks and specialized vehicles, allowing a single dashboard to unify the management of these mixed fleets and mobile assets. Distracted driving detection, automatic incident upload and in-cab voice coaching tools serve to enhance fleet safety, while two-way messaging helps users streamline fleet communication. Samsara enables users to capture documents in real time by taking photos of items such as delivery and fuel receipts. Users have access to these documents, as well as other notes and relevant fleet data. Samsara supports paperless DVIRs, allowing users to carry out pre- and post-trip vehicle inspections and walkarounds via any mobile device. Other key features include usage-based maintenance, automatic historical logs, trailer tracking, open REST APIs, and more.
Q. What are the benefits of using Samsara?
• Native iOS and Android apps allow users to carry out driver-vehicle reporting (DVIR) on the go via mobile devices.
• Samsara supports usage-based maintenance, allowing users to schedule preventative maintenance based on time, actual mileage, or engine hours extending vehicle and asset lifetimes.
• Automated, customizable alerts notify mechanics immediately when any vehicle faults are detected.
• Gain visibility into fleet and driver performance with Samsara’s reporting tools on fuel efficiency and vehicle health, activity and driver behavior, and more.
• TMS (transportation management system), payroll and GIS (geographic information system) integrations, along with open REST API access, serves to streamline the user’s workflow.
Q. Who are the typical users of Samsara?
Samsara has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Samsara support?
Samsara supports the following languages:
Czech, Dutch, English, French, German, Italian, Polish, Portuguese, Romanian, Spanish
Q. Does Samsara support mobile devices?
Samsara supports the following devices:
Android, iPad, iPhone
Q. Does Samsara offer an API?
Yes, Samsara has an API available for use.
Q. What other apps does Samsara integrate with?
Samsara integrates with the following applications:
ArcGIS, Tray.io, Limble, Pitstop, Procore, Driveroo, TMS.AI, MaintainX, Whip Around, Safety Cloud, Route4Me, Wise Systems, Encompass, LoadOps, Truckin Digital, Paycom, Fleetsoft, Coast, Trimble TMS, Axis TMS, Zapier, Elite EXTRA, DispatchTrack, UKG Pro, TransPlus, BeyondTrucks, Trimble Accubid Anywhere, Fleetyr, Maxoptra, Axon Trucking Software, Fleetio, Synergize, ADP Workforce Now, Truckbase, Towbook Management Software, Apache Kafka, Operative IQ, TracxTMS, Insperity, Clue, FASTER Web, Fleet Cost & Care, Drivewyze, eMaint CMMS, Fiix, Point of Rental Software, Slack, Toro TMS, B2W Maintain, Avaal Freight Management (AFM), AUTOsist, Revvo, Maintenance Pro CMMS, Digital Permit Book, ADP HR Assist, Vendorflow, Workday HCM, Fivetran, Ford Pro, Fleetpal, Cetaris, RoadFlex, AMCS, Aptean Routing & Scheduling Paragon Edition, Truckpedia TMS, Magnus TMS, TruckLogics, Microsoft Power BI, BusWhere, Prophesy, a Körber product, UpKeep, PaperWise, Paycor, Arrivy Field Service Management
Q. What level of support does Samsara offer?
Samsara offers the following support options:
Email/Help Desk, Chat, Phone Support, Knowledge Base, 24/7 (Live rep)
