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Stamps.com
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online postage purchasing & shipping label printing solution
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Stamps.com - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
Stamps.com overview



Based on 919 verified user reviews
What is Stamps.com?
Stamps.com is a shipping program with key features that include label printing, shipment price calculation, shipment tracking, parcel shipping, and more.
Who uses Stamps.com?
Reviews for Stamps.com come from a wide variety of industries, including retail (12% of reviewers), non-profit organization management (5%), and real estate (5%). The most frequent use case for Stamps.com cited by reviewers is shipping (86% of reviewers).
What do users say about Stamps.com pricing?
Some reviewers find Stamps.com affordable and cost-effective for high-volume mailers, and they appreciate discounted rates and flexible plans. However, many users report that the monthly fee is hard to justify for infrequent mailers, and they express concerns about unclear pricing and extra charges.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Postage Printing
Shipping
Mailing
Printing
Security and Access Control
Difficult subscription cancellation
Stamps.com pros, cons and reviews insights



To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.0
Features
4.3
Ease of use
4.3
Customer support
4.1
Reviews sentiment
What do users say about Stamps.com?
Stamps.com is a shipping program with key features that include label printing, shipment price calculation, shipment tracking, parcel shipping, and more.
Select to learn more
Who uses Stamps.com?
Based on 919 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Stamps.com's key features
GetApp's analysis of 87 verified user reviews collected between July 2021 and August 2024 identifies Stamps.com's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Stamps.com's label printing capabilities. They report that it is easy to print labels directly from their desk, saving time and making the process efficient. Users find it convenient to print postage directly onto envelopes, which looks professional and eliminates trips to the post office. They mention that the labels are clear and legible, and the software integrates well with thermal printers like Dymo 4XL. However, some users experience occasional technical issues and find the software complicated at first. Of the 29 Stamps.com users who gave detailed accounts of their use of Label Printing, 97% rated this feature as important or highly important.
Nathalie S.
Loan Officer
Sean S.
Paralegal
Users report that Stamps.com's shipment price calculation is accurate and straightforward. They appreciate the ability to compare pricing from different carriers like UPS and DHL, which helps save money on shipping. Reviewers indicate that the software automatically updates prices and removes the need for manual calculations. They find it easy to see the cost before paying, which helps in budgeting. However, some users mention that the prices are not always the best available, and the scale may not register parcels over two pounds. Of the 27 Stamps.com users who gave detailed accounts of their use of Shipment Price Calculation, 93% rated this feature as important or highly important.
See related user reviews
Carolyn S.
Office Manager
Angela L.
Owner
Reviewers highlight the ease of creating and printing shipping labels with Stamps.com. They find it convenient to print labels from their desk, which saves time and eliminates the need to visit the post office. Users appreciate the ability to confirm addresses before printing and the integration with third-party sites. However, some users experience bugs and issues with duplicate labels, which require customer service intervention. They also mention that the labels can be a bit large for some parcels but are generally manageable. Of the 48 Stamps.com users who gave detailed accounts of their use of Shipping Labels, 92% rated this feature as important or highly important.
See related user reviews
Denise T.
Retired
Haley F.
Paralegal
Users report that Stamps.com's shipment tracking is detailed and immediate. They find it beneficial to track packages, especially when dealing with clients or legal documents. Reviewers appreciate the ability to provide tracking information to customers, which helps in managing expectations and resolving issues. They indicate that the tracking capability is reliable and easy to access, although some users mention that it requires leaving the interface to check tracking details. Of the 33 Stamps.com users who gave detailed accounts of their use of Shipment Tracking, 88% rated this feature as important or highly important.
See related user reviews
Maribeth J.
Office Manager
Samer Y.
Managing Partner
Reviewers appreciate the convenience of parcel shipping with Stamps.com. They report that it is easy to print shipping labels at home, even for larger boxes, and the software integrates well with postal scales. Users find it faster and more efficient than going to the post office, saving significant time. They mention that the software offers a variety of shipping options and incorporates carriers like UPS. However, some users feel that the subscription fees make it less cost-effective for small, low-volume businesses. Of the 29 Stamps.com users who gave detailed accounts of their use of Parcel Shipping, 86% rated this feature as important or highly important.

See related user reviews

Cathy T.
Entrepreneur
Cerenity S.
Teacher
Users find Stamps.com's package tracking feature helpful and reliable. They report that it provides detailed and timely updates, which is important for both shippers and recipients. Reviewers appreciate the ability to send tracking information via email and the ease of accessing tracking numbers. They indicate that the capability helps ensure customer satisfaction by keeping everyone informed about the package's status. However, some users mention that the tracking information can be inconsistent, with occasional gaps in updates. Of the 31 Stamps.com users who gave detailed accounts of their use of Package Tracking, 81% rated this feature as important or highly important.
See related user reviews
Kristie U.
Lab Manager
Susan L.
Accounts Payable and Receivable
All Stamps.com features
Features rating:
Stamps.com alternatives
Stamps.com pricing
Starting from
19.99
Per month
Flat Rate
User opinions about Stamps.com price and value
Value for money rating:
Of 125 reviews that provide robust commentary on Stamps.com's price and value, 52% mention it in a positive light.
Some users say Stamps.com offers competitive pricing for moderate volume shipping and allows them to print postage on demand. They appreciate the commercial plus pricing, which is cheaper than standard rates, and the ability to choose more affordable shipping options like First Class Mail. Some reviewers find the free 30-day trial and initial credit beneficial. Users think the integration with platforms like Etsy and the ability to see multiple carrier rates in one place help save money. They also value the discounts on stamps and shipping, which they find cost-effective for their businesses.
However, some reviewers feel the subscription fee is too high, especially for occasional shippers. They report that additional costs, such as special labels and accessories, can add up quickly. Some users mention that the pricing isn't always clear and that unexpected charges can occur. They also note that the savings from discounted shipping rates may be negated by the steep monthly fees. Some users find the overall cost too high compared to other platforms and believe it is not worth it for non-business owners.
, and
To see what individual users think of Stamps.com's cost and value, check out the review excerpts below.
Stamps.com integrations (32)
Integrations rated by users
We looked at 919 user reviews to identify which products are mentioned as Stamps.com integrations and how users feel about them.
Integration rating: 5.0 (1)
“The integration was important because Shipstation integrates with Shopify very well. ”
Bethany K.
Co-Founder
Integration rating: 5.0 (1)
Stamps.com customer support
What do users say about Stamps.com customer support?
Customer support rating:
We analyzed 94 verified user reviews to identify positive and negative aspects of Stamps.com customer support.
A small group of reviewers found it easy to reach friendly, knowledgeable support staff who resolved issues quickly.
A significant portion of users report long wait times and frequent transfers before reaching someone who can help.
Widespread user sentiment highlights difficulty reaching support, especially outside business hours or by email.
Broad user base notes support agents often lack technical expertise and fail to resolve issues effectively.
Support options
Training options
To see what individual users say about Stamps.com's customer support, check out the review snippets below.
“I also really appreciate the customer service and being able to speak right to a real person when I needed help, they were friendly and knowledgeable every time.”
Sarah W.
Admin. Director
“The 1800- number for help is an overseas call center and nobody has the tech expertise to fix anything; they have to call someone else so you are waiting for them to ask someone else for answers. ”

Dawn D.
owner
“I kept having various issues with use, and the customer support would tell me they were aware of the issue, and then the issues weren't resolved months later so I stopped using stamps.com”
Eli B.
Executive Assistant
Stamps.com FAQs
Stamps.com has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
These products have better value for money
Q. What is Stamps.com used for?
Stamps.com is an online postage purchasing and shipping label printing solution designed for small office mailers, online sellers, warehouses, and more. The solution allows users to calculate postage costs, buy postage online, print postage on plain paper, labels, or directly onto envelopes, and track packages. Orders can be imported from eCommerce marketplaces, shopping carts, and CSV files, with import automation through integrations with Amazon, eBay, Shopify, WooCommerce, Etsy, 3dcart, and more. The online reporting dashboard allows users to track mailed packages, and shipping spend by mail class, zone, customer, and more.
Q. What are the benefits of using Stamps.com?
Q. What languages does Stamps.com support?
Stamps.com supports the following languages:
English
Q. Does Stamps.com offer an API?
Yes, Stamps.com has an API available for use.
Q. What level of support does Stamps.com offer?
Stamps.com offers the following support options:
FAQs/Forum, Knowledge Base, Phone Support, Email/Help Desk, Chat







































