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Stamps.com Logo

Online postage purchasing & shipping label printing solution

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Stamps.com - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: December 2025

Stamps.com overview

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Based on 919 verified user reviews

What is Stamps.com?

Stamps.com is a shipping program with key features that include label printing, shipment price calculation, shipment tracking, parcel shipping, and more.

Who uses Stamps.com?

Reviews for Stamps.com come from a wide variety of industries, including retail (12% of reviewers), non-profit organization management (5%), and real estate (5%). The most frequent use case for Stamps.com cited by reviewers is shipping (86% of reviewers).

What do users say about Stamps.com pricing?

Some reviewers find Stamps.com affordable and cost-effective for high-volume mailers, and they appreciate discounted rates and flexible plans. However, many users report that the monthly fee is hard to justify for infrequent mailers, and they express concerns about unclear pricing and extra charges.

Starting price

19.99flat rate /
per month

Alternatives

with better value for money


Pros & Cons

Postage Printing

Shipping

Mailing

Printing

Security and Access Control

Difficult subscription cancellation

Stamps.com pros, cons and reviews insights

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To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(63)
3-4(284)
5(572)

What do users say about Stamps.com?

Stamps.com is a shipping program with key features that include label printing, shipment price calculation, shipment tracking, parcel shipping, and more.

Select to learn more


Who uses Stamps.com?

Based on 919 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Retail
Nonprofit Organization Management
Hospital & Health Care
Real Estate
Others

Use cases

Shipping
Order Fulfillment
Mailroom Management
Logistics
Third Party Logistics (3PL)

Stamps.com's key features

GetApp's analysis of 87 verified user reviews collected between July 2021 and August 2024 identifies Stamps.com's most critical features and summarizes user sentiment about those features.

Label printing

Reviewers appreciate Stamps.com's label printing capabilities. They report that it is easy to print labels directly from their desk, saving time and making the process efficient. Users find it convenient to print postage directly onto envelopes, which looks professional and eliminates trips to the post office. They mention that the labels are clear and legible, and the software integrates well with thermal printers like Dymo 4XL. However, some users experience occasional technical issues and find the software complicated at first. Of the 29 Stamps.com users who gave detailed accounts of their use of Label Printing, 97% rated this feature as important or highly important.

See related user reviews

“Label printing is a must have. You can also print stamps and shipping labels. You can even print postage directly onto an envelope instead of printing stamps and then having to affix a stamp to every envelope -- major TIME-SAVER!”
NS

Nathalie S.

Loan Officer

“This product makes it printing and mailing envelopes super easy. Everything can be printed right on the envelope you are sending. It looks real professional and saves a trip to the post office.”
SS

Sean S.

Paralegal


Shipment price calculation

Users report that Stamps.com's shipment price calculation is accurate and straightforward. They appreciate the ability to compare pricing from different carriers like UPS and DHL, which helps save money on shipping. Reviewers indicate that the software automatically updates prices and removes the need for manual calculations. They find it easy to see the cost before paying, which helps in budgeting. However, some users mention that the prices are not always the best available, and the scale may not register parcels over two pounds. Of the 27 Stamps.com users who gave detailed accounts of their use of Shipment Price Calculation, 93% rated this feature as important or highly important.

See related user reviews

“Price calculations are exact and instant. When shipping specialty items or priority parcels to clients, it's nice to be able to quote them exactly what the shipping will cost right away. Previously, we would tell them an estimate, then have to go to the post office for an exact price and alter the invoice upon our return. We couldn't charge the client until the parcel had already been shipped. Now everything can be handled immediately.”
CS

Carolyn S.

Office Manager

“Having multiple carriers rates on same screen is great for keeping costs and ship times in check.”
AL

Angela L.

Owner


Shipping labels

Reviewers highlight the ease of creating and printing shipping labels with Stamps.com. They find it convenient to print labels from their desk, which saves time and eliminates the need to visit the post office. Users appreciate the ability to confirm addresses before printing and the integration with third-party sites. However, some users experience bugs and issues with duplicate labels, which require customer service intervention. They also mention that the labels can be a bit large for some parcels but are generally manageable. Of the 48 Stamps.com users who gave detailed accounts of their use of Shipping Labels, 92% rated this feature as important or highly important.

See related user reviews

“I have a cottage business and printing labels to ship out my products is essential. They will confirm the address before they print the labels.”
DT

Denise T.

Retired

“It's very nice to be able to weigh and print a label right from my desk and not have to factor in extra time to get to the post office, wait in line, then mail it out. Great for time management! ”
HF

Haley F.

Paralegal


Shipment tracking

Users report that Stamps.com's shipment tracking is detailed and immediate. They find it beneficial to track packages, especially when dealing with clients or legal documents. Reviewers appreciate the ability to provide tracking information to customers, which helps in managing expectations and resolving issues. They indicate that the tracking capability is reliable and easy to access, although some users mention that it requires leaving the interface to check tracking details. Of the 33 Stamps.com users who gave detailed accounts of their use of Shipment Tracking, 88% rated this feature as important or highly important.

See related user reviews

“Having the ability to track shipments is a great feature for our firm as verified receipts are often required when dealing with the courts. ”
MJ

Maribeth J.

Office Manager

“I can always make sure I can tell the person who is to receive the legal docs where the package is which saves me lots of issues down the road.”
SY

Samer Y.

Managing Partner


Parcel shipping

Reviewers appreciate the convenience of parcel shipping with Stamps.com. They report that it is easy to print shipping labels at home, even for larger boxes, and the software integrates well with postal scales. Users find it faster and more efficient than going to the post office, saving significant time. They mention that the software offers a variety of shipping options and incorporates carriers like UPS. However, some users feel that the subscription fees make it less cost-effective for small, low-volume businesses. Of the 29 Stamps.com users who gave detailed accounts of their use of Parcel Shipping, 86% rated this feature as important or highly important.

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“You are your own post office department, at home or anywhere you choose to be at. Just print your label and if size permits, order pickup service and your shipping task is complete without having to go anywhere.”
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Cathy T.

Entrepreneur

“It is so easy to print shipping labels at home. Including for bigger boxes. A user just needs a postal scale. The scales come with a USB cable to plug into the computer. You select how to weigh it and can print your postage accordingly. ”
CS

Cerenity S.

Teacher


Package tracking

Users find Stamps.com's package tracking feature helpful and reliable. They report that it provides detailed and timely updates, which is important for both shippers and recipients. Reviewers appreciate the ability to send tracking information via email and the ease of accessing tracking numbers. They indicate that the capability helps ensure customer satisfaction by keeping everyone informed about the package's status. However, some users mention that the tracking information can be inconsistent, with occasional gaps in updates. Of the 31 Stamps.com users who gave detailed accounts of their use of Package Tracking, 81% rated this feature as important or highly important.

See related user reviews

“Tracking the package is critical to know when it will be delivered so the customer knows when they can expect the package. It is nice to be able to send an email with tracking information.”
KU

Kristie U.

Lab Manager

“The tracking can be hit or miss. I've experienced detailed reporting for tracking, and no tracking information at all except for arrival. ”
SL

Susan L.

Accounts Payable and Receivable


All Stamps.com features

Features rating:

Real-Time data
Ground shipping
Shipping management
Activity dashboard
Air shipping
Alerts/Notifications
Real-Time updates
Order management
Delivery management
Barcode/Ticket scanning
Inventory management
Warehouse management
API
eCommerce management
Data import/export
EDI
Intelligent mail support
Duplicate Management
Real-Time analytics
Customizable forms
Customizable branding
Reporting & statistics
CASS certified

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Stamps.com pricing

Starting from

19.99

Per month

Flat Rate

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Stamps.com price and value

Value for money rating:

Of 125 reviews that provide robust commentary on Stamps.com's price and value, 52% mention it in a positive light.

Some users say Stamps.com offers competitive pricing for moderate volume shipping and allows them to print postage on demand. They appreciate the commercial plus pricing, which is cheaper than standard rates, and the ability to choose more affordable shipping options like First Class Mail. Some reviewers find the free 30-day trial and initial credit beneficial. Users think the integration with platforms like Etsy and the ability to see multiple carrier rates in one place help save money. They also value the discounts on stamps and shipping, which they find cost-effective for their businesses.

However, some reviewers feel the subscription fee is too high, especially for occasional shippers. They report that additional costs, such as special labels and accessories, can add up quickly. Some users mention that the pricing isn't always clear and that unexpected charges can occur. They also note that the savings from discounted shipping rates may be negated by the steep monthly fees. Some users find the overall cost too high compared to other platforms and believe it is not worth it for non-business owners.

, and

To see what individual users think of Stamps.com's cost and value, check out the review excerpts below.

“Foroderate volume shipping, Stamps.com is a good solution because it provides competitive pricing and the ability to print postage on demand.”
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Dana B.

Director of Delivery

“Our many customers use stamps.com integration so that they can create labels at commercial plus pricing which is much much cheaper then standard rates.”
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Saurabh M.

Business Development Manager

“Overall, the issues experienced and the high price tag made stamps.com not worth it for our business. If they offered a less expensive plan that included the things we needed and fixed some of the issues listed above, we might give them another shot. As is though, we would never go back, even if our company were bigger.”
EC

Elizabeth C.

researcher

Stamps.com integrations (32)

Integrations rated by users

We looked at 919 user reviews to identify which products are mentioned as Stamps.com integrations and how users feel about them.

ShipStation logo
ShipStation

Integration rating: 5.0 (1)

The integration was important because Shipstation integrates with Shopify very well.

BK

Bethany K.

Co-Founder

Shopify logo
Shopify

Integration rating: 5.0 (1)

Stamps.com customer support

What do users say about Stamps.com customer support?

Customer support rating:

We analyzed 94 verified user reviews to identify positive and negative aspects of Stamps.com customer support.

A small group of reviewers found it easy to reach friendly, knowledgeable support staff who resolved issues quickly.

A significant portion of users report long wait times and frequent transfers before reaching someone who can help.

Widespread user sentiment highlights difficulty reaching support, especially outside business hours or by email.

Broad user base notes support agents often lack technical expertise and fail to resolve issues effectively.

Support options

Faqs/forum
Knowledge base
Phone support
Email/help desk
Chat

Training options

Live online
Documentation
Videos
Webinars

To see what individual users say about Stamps.com's customer support, check out the review snippets below.

“I also really appreciate the customer service and being able to speak right to a real person when I needed help, they were friendly and knowledgeable every time.”

SW

Sarah W.

Admin. Director

“The 1800- number for help is an overseas call center and nobody has the tech expertise to fix anything; they have to call someone else so you are waiting for them to ask someone else for answers. ”

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Dawn D.

owner

“I kept having various issues with use, and the customer support would tell me they were aware of the issue, and then the issues weren't resolved months later so I stopped using stamps.com”

EB

Eli B.

Executive Assistant

Stamps.com FAQs

Q. Who are the typical users of Stamps.com?

Stamps.com has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What is Stamps.com used for?

Stamps.com is an online postage purchasing and shipping label printing solution designed for small office mailers, online sellers, warehouses, and more. The solution allows users to calculate postage costs, buy postage online, print postage on plain paper, labels, or directly onto envelopes, and track packages. Orders can be imported from eCommerce marketplaces, shopping carts, and CSV files, with import automation through integrations with Amazon, eBay, Shopify, WooCommerce, Etsy, 3dcart, and more. The online reporting dashboard allows users to track mailed packages, and shipping spend by mail class, zone, customer, and more.


Q. What are the benefits of using Stamps.com?

  • Postage and addresses can be printed onto labels, envelopes, or plain paper, and return shipping labels can be emailed directly to customers, giving users control over shipping costs and delivery speeds for returned orders.

  • Online sellers can import orders from online marketplaces, shopping carts, or CSV files, with direct integrations with eBay, Amazon, Etsy, WooCommerce, Shopify, 3dcart, and more.

  • Stamps.com automatically notifies customers when the shipping label for their order is printed, with details including the delivery address, mail class, mail date, estimated delivery date, and a link to the package tracking number.

  • Delivery addresses, number of units imported, and products descriptions can all be auto-filled on customs forms by Stamps.com.

  • Users can track packages in the reporting dashboard, and track shipping spend by mail class, zone, customer, and more.


  • Q. What languages does Stamps.com support?

    Stamps.com supports the following languages:
    English


    Q. Does Stamps.com offer an API?

    Yes, Stamps.com has an API available for use.


    Q. What level of support does Stamps.com offer?

    Stamps.com offers the following support options:
    FAQs/Forum, Knowledge Base, Phone Support, Email/Help Desk, Chat

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