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Despatch Cloud Logo

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Despatch Cloud Pricing, Features, Reviews and Alternatives

Despatch Cloud FAQs

Q. What type of pricing plans does Despatch Cloud offer?

Despatch Cloud has the following pricing plans:
Pricing model: Free
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Despatch Cloud?

Despatch Cloud has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Despatch Cloud support?

Despatch Cloud supports the following languages:
English


Q. Does Despatch Cloud offer an API?

Yes, Despatch Cloud has an API available for use.


Q. What other apps does Despatch Cloud integrate with?

Despatch Cloud integrates with the following applications:
Wix, OpenCart, WooCommerce, PayPal, B2B Wave, Wix Enterprise, ekmPowershop, Stripe, TikTok, Veeqo, Zoho Commerce, Volusion, FreeAgent, Xero, Linnworks, Shopify


Q. What level of support does Despatch Cloud offer?

Despatch Cloud offers the following support options:
24/7 (Live rep), Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Despatch Cloud product overview

What is Despatch Cloud?

Despatch Cloud is an innovative software that simplifies and enhances your operations, covering everything from order handling and fulfilment to shipment and inventory management, all powered by cutting-edge automation technology.

Key benefits of using Despatch Cloud

+ Faster, more accurate fulfilment with a dedicated warehousing app compatible with any Android device, so you don't have to invest thousands in scanning device to benefit from our software.

+ Expand and scale with ease without ever needing to change software: We offer different plans and features for every stage of your growth.

+ Transparent, straightforward pricing, proportional to how much you ship, ensuring you only pay for what you use. There are no hidden fees or surprises, allowing you to budget effectively and plan ahead with confidence. This transparency empowers businesses to make informed decisions and scale their operations without worrying about unexpected costs.

+ Consolidate all your orders and stock updates in one place. Access 120+ couriers and 80+ channel integrations from a single, centralised location for a comprehensive view of your operations.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
Chat

Training options

Documentation
Live Online
In Person
Videos
Webinars

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Despatch Cloud pricing information

Value for money

4.9

/5

19

Starting from

Free

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Despatch Cloud features

Functionality

4.5

/5

19

Total features

81

7 categories

Most valued features by users

Alerts/Notifications
Activity Dashboard
Third-Party Integrations
Reporting & Statistics
Reporting/Analytics
API
Workflow Management
Data Import/Export

Despatch Cloud users reviews

Overall Rating

4.6

/5

19

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.26/10
Rating distribution

5

4

3

2

1

12

7

0

0

0

Pros
A great company with a skilled and supportive team, along with an outstanding product that offers extensive services and a wide range of integrations.
Really happy with the system and support available and a big thanks to [sensitive content hidden] for all the help.
The pricing is reasonable, the customer service is great, the software itself is fantastic.
Cons
Dont really have anything I can say is reall wrong with the system.
Time lags between our front end system and Despatch Cloud in terms of order transfer and stock management.
Tricky to set up to start with unless you have experience.
CL
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CAROLYN L.

Retail, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

EXCELLENT SUPPORT

Reviewed a month ago

As soon as I started dealing with [sensitive content hidden] I felt more confident as he was very knowledgable and patient with me

Pros

Wed based so no server needed and once familiar with the product navigation is rather easy

Cons

A bit difficult to set up initially, however I am not very computer literate so if I can do it then anyone can with some help

FA
AvatarImg

Freddie A.

Retail, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Fantastic company to deal with!

Reviewed a year ago
Pros

We were previously using Cloud Commerce Pro, after years of false promises, countless bugs causing major disruption to our business and price increases we decided to leave after discovering Despatch Cloud. We were assigned a helpful customer onboarding supervisor who guided us through the entire process. Obviously there was a large input from us at this stage but DC also put in a lot of work to help...

Cons

There was a few issues with the onboarding early on. We were able to speak to a manager, voice our concerns and a solution was found quickly, if anything a positive.

NL
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Nathan L.

Consumer Goods, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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We've been using Despatch Cloud for 4 years now and we aren't looking back!

Reviewed 5 months ago
Pros

We have had a really easy time getting custom work finished, and with the public API, it makes it super easy to do custom functions. Recently, we needed a new courier integration, and I worked closely with [sensitive content hidden] to get it completed. It was all completely pain-free to work with the team at DC.

Cons

There are a few limitations with the system from our perspective, but as we are not a traditional warehouse, this was bound to happen. We have managed to find workarounds for these issues by using the public API, and we are using the base functionality to its strengths.

OP
AvatarImg

Olly P.

Retail, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Great software for the money

Reviewed 4 months ago
Pros

Despatch Cloud is easy to use and intuitive for new users. There are lots of features within the software and updates are regularly implemented on the system.

Cons

When we first started using Despatch Cloud there were occasional issues with the speed of the software, but this has come on significantly in recent months. There are a couple of features that are a little clunky, but the developers are open to feedback and suggestions for improvement.

NC
AvatarImg

Nathan C.

Retail, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Streamlining our eCommerce

Reviewed a year ago

DC has made it easier and easier for us to process our ecom orders all the way through our company. We can follow every aspect of the order throughout our warehouse to know exactly what happened by who and what time with ease, so problem solving has become a very simple part of our day to day.

Pros

Setting up the shipping rules and changing to new couriers has never been easier

Cons

In our current system, I would look to integrate dimensional scales so that the packer could put their parcel onto the scales and DC would get exact measurements to pass onto the couriers.

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