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Webgility Pricing, Features, Reviews and Alternatives

Webgility product overview

Price starts from

129

Per month

Usage Based

What is Webgility?

Ecommerce Bookkeeping

Key benefits of using Webgility

Ecommerce bookkeeping
Accounting reconciliation
Sales tax compliance
Financial Reports
Inventory & Customers

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Knowledge Base
Chat
FAQs/Forum

Training options

Webinars
Live Online
Videos
Documentation

Webgility pricing information

Value for money

3.1

/5

36

Starting from

129

Per month

Usage Based

Pricing options

Free plan
Subscription
Free trial
Pricing range

Webgility features

Functionality

3.5

/5

36

Total features

40

14 categories

Most valued features by users

Reporting & Statistics
Activity Dashboard
API
Reporting/Analytics
Alerts/Notifications
Real Time Data
Accounting Integration
Inventory Control

Webgility users reviews

Overall Rating

3.4

/5

36

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.45/10
Rating distribution

5

4

3

2

1

16

2

5

5

8

Pros
It is good and I am liking it working with Webgility with Quick Books and Amazon.
Implementation expert was friendly and supportive.
We've been thoroughly pleased with both the functionality and support we've received from Webgility.
Cons
Their off-shore support made getting issues addressed very difficult and inconvenient to address. After struggling with issues, I was renewed for another year in December of 2019.
This concerned us as either their mgmt was unethical OR their viability was in trouble - so we decided to walk away from Webgility. Buyer beware with this company.
The cost skyrocketed after they went to a cloud-based model and they became greedy. Their support is bare minimum and they struggle to keep up with updates.
Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Webgility keeps the moving parts moving

Reviewed 4 years ago

We have an online store hosted using Volusion. We use QB online for accounting purposes. We use Infusionsoft as our CRM. Webgility connects all the pieces and keeps the orders synchronized in QB, and allows us to use a class that keeps Infusionsoft current. The customer service is great, although there have been times where I had to wait an hour or 2 for a call back. When we connect, the problem is always solved.

Pros

Webgility posts all of our transactions to Quickbooks online every evening. Set it up and forget about it.

Cons

Occasionally the link will break, but I don't know which piece of the puzzle causes that to occur.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Awesome Company, Very Helpful and Customer focused

Reviewed 4 months ago

Originally I was concerned because of the monthly packages. My products are seasonal with very highs and then moderate pull-through rates. I spoke with them about purchasing at the annual rate and asked if the yearly order count could be utilized instead of a monthly rate. They had to check but got back to me the next day and they could accommodate the requests. I did receive an email within the first 10 days that I was at my monthly limit. I replied to the email that it should be calculated on an annual rate and could they please have a look. The next day they contacted me and apologized. Within 24 hours the issue was resolved and I had no downtime.

Pros

The best is that when I send in a support request they contact me directly normally within the same day or the following day. They personally speak with me and do not send me on a wild goose chase. Every time my concern has been resolved either while on the call or an email the following day. I cannot say enough about their great support. Having awesome software and an awesome team behind it is so rare these days but Webgility has it.

Cons

So far nothing bad to say. I almost have all my accounts working at full speed and I could not be happier.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Decent Software / Horrific WooCommerce Integration

Reviewed 3 years ago

Horrible. Have been bringing this to their attention for months with no resolution. Keep promising to look into it, but they don't . They finally send reluctant email admitting that the reason the competitors plugins work properly is because the competitors (like ShipStation) are PROPERLY using the WooCommerce API and Webgility is not. When asked why they can't use the API and properly make a decent plugin, they say they'll get back us - but don't. IF YOU ARE USING WOOCOMMCERE - TRUST ME - AVOID WEBGILITY AT ALL COSTS. We have switched to ShipStation and it is working amazing, their support is amazing, and it's 10x cheaper. Lesson learned. Sorry Webgility - we tried to help you, and you ignored us.

Pros

The software has many great features, is able to ship using wide variety of carriers and presents your orders in useful ways, posts back to store channels and posts to QuickBooks.

Cons

Awful non-standard WooCommerce integration is ruining the software, and management has no desire to fix it. Instead of following industry standards and adhering to WooCommerce & plugin API's and documented best practices, they have written some crazy mess of spaghetti code years ago and try to band aid it with updates and customizations, making it so that every time WooCommerce updates (as well as...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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with a large sales volume things gets messy without Webgility

Reviewed 10 months ago

we use the software to have a big picture of what is going on with our inventories and e-stores and to deal with our accounting processes. and we found out that the software did good job in that matter.

Pros

the most valuable feature for me in Webgility is the dashboard itself. you can import all your sales/orders/receipts data and everything is sorted out. in a breeze.

Cons

the software struggle with importing some sort of transactions data that are vital for the eCommerce like refunds and disputes form some platforms.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Support with transferring to new computer. [SENSITIVE CONTENT]

Reviewed 5 months ago

The customer service I needed was amazingly patient with my problem.

Pros

It makes the reporting of our sales so easy.

Cons

At this time there isn't anything I don't like.

Webgility FAQs and common questions

Q. What type of pricing plans does Webgility offer?

Webgility has the following pricing plans:
Starting from: $129.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of Webgility?

Webgility has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Webgility support?

Webgility supports the following languages:
English


Q. Does Webgility offer an API?

Yes, Webgility has an API available for use.


Q. What other apps does Webgility integrate with?

Webgility integrates with the following applications:
Authorize.Net, OpenCart, ShippingEasy, Shopify Plus, Adobe Commerce, WooCommerce, PayPal, X-Cart, Pinnacle Cart, Avalara, Square Point of Sale, Shift4Shop, Skubana, Zoey, Stripe, ShipStation, CS-Cart, Zen Cart, Quickbooks Online, SkuVault, Stamps.com, Keap, Volusion, Xero, BigCommerce, Shopify


Q. What level of support does Webgility offer?

Webgility offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum

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