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11Sight

The shortest path to revenue.

Table of Contents

11Sight - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: March 2026

11Sight overview

What is 11Sight?

Very few organizations pay attention to optimizing the customer journey from the first engagement. Even though, your first meeting with a prospect represents 80% of your deal's success.

Introducing 11Sight's #1 Inbound Video Call and Customer Engagement Platform for Revenue Teams.

Convert more qualified leads and nail that first meeting with 11Sight.

All it takes is one click from any online channel.

Call us now at https://11sight.com/sales

Starting price

12per user /
per month

Alternatives

with better value for money

Pros & Cons

Video Calls

Video Conferencing

Video Chat

Meetings

11Sight’s user interface

Ease of use rating:

4.7

(82)

11Sight pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

3-4(19)

5(63)

What do users say about 11Sight?

You can quickly start a video call from a web page by simply clicking the video call button.

Select to learn more

Who uses 11Sight?

Based on 82 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Computer Software

Financial Services

Investment Management

Design

Others

Use cases

Video Conferencing

Live Chat

Customer Engagement

Remote Work

Web Conferencing

11Sight's key features

Most critical features, based on insights from 11Sight users:

Real-Time chat

4.7

(34)

Screen sharing

4.7

(29)

Recording

4.1

(12)

Presentation streaming

4.8

(5)

All 11Sight features

Features rating:

4.6

(82)

Access controls/permissions

(0)

Activity dashboard

5.0

(1)

Activity tracking

4.0

(1)

Alerts/Notifications

5.0

(1)

API

(0)

Appointment scheduling

(0)

Archiving & retention

4.8

(10)

Automatic call distribution

(0)

Automatic transcription

5.0

(1)

Brand management

1.0

(1)

Calendar management

(0)

Call center management

(0)

Call conferencing

4.8

(4)

Caller id

(0)

Call monitoring

(0)

Call queues

(0)

Call recording

4.7

(20)

Call reporting

(0)

Call routing

(0)

Call scoring

(0)

Call screening

5.0

(1)

Call scripting

(0)

Call tagging

(0)

Call tracking

(0)

Call tracking metrics

4.8

(12)

Call transcription

(0)

Call transfer

(0)

Call whispering

(0)

Campaign analytics

(0)

Campaign management

(0)

Campaign segmentation

(0)

Chatbot

(0)

Chat/Messaging

5.0

(1)

Collaboration tools

4.6

(5)

Communication management

5.0

(2)

Computer telephony integration

(0)

Conferencing

5.0

(1)

Contact database

(0)

Conversion tracking

(0)

CRM

(0)

CRM integration

(0)

Customer history

4.5

(2)

Customer segmentation

(0)

Customizable branding

3.0

(5)

Customizable fields

(0)

Customizable reports

(0)

Customizable templates

(0)

Data import/export

(0)

Employee activity monitoring

4.5

(2)

Engagement tracking

(0)

Event triggered actions

4.5

(2)

Feedback management

(0)

File sharing

4.5

(27)

File transfer

4.5

(2)

Forms management

(0)

Geotargeting

(0)

Group messaging

(0)

HD audio/video

4.8

(4)

Host controls

5.0

(1)

Human Handover

(0)

Interaction tracking

(0)

IVR

(0)

Landing pages/web forms

(0)

Lead capture

(0)

Lead distribution

(0)

Lead generation

(0)

Lead management

(0)

Lead nurturing

(0)

Lead qualification

5.0

(2)

Lead verification/validation

(0)

Live chat

4.8

(5)

Meeting management

4.5

(4)

Mobile access

4.6

(26)

Multi-Campaign

(0)

Multi-Channel communication

5.0

(1)

Multi-Channel marketing

(0)

Multi-Language

4.0

(1)

Multi-User collaboration

(0)

Offline form

4.5

(2)

On-Demand recording

4.8

(16)

On-Demand webcasting

5.0

(1)

One-to-One messaging

5.0

(2)

Online voice transmission

(0)

Performance metrics

(0)

Personalization

(0)

Presentation streaming

4.8

(5)

Presentation tools

(0)

Private chat

4.6

(10)

Proactive chat

4.6

(5)

Prospecting tools

(0)

Queue management

(0)

Real-Time analytics

(0)

Real-Time chat

4.7

(34)

Real-time consumer-facing chat

4.8

(20)

Real-time conversations

5.0

(2)

Real-Time data

(0)

Real-Time monitoring

(0)

Real-Time notifications

(0)

Real-Time reporting

(0)

Recording

4.1

(12)

Reminders

(0)

Remote access/control

5.0

(2)

Remote support

5.0

(2)

Reporting/Analytics

4.5

(8)

Reporting & statistics

(0)

Scheduled recording

(0)

Scheduling

(0)

Screen sharing

4.7

(29)

Single sign on

(0)

SIP trunking

(0)

Social media integration

(0)

Softphone

4.0

(2)

SSL security

5.0

(1)

Surveys & feedback

5.0

(1)

Third-Party integrations

4.7

(3)

Time zone tracking

(0)

Transcripts/Chat history

4.8

(15)

Transfers/Routing

4.0

(3)

Two way audio & video

4.9

(25)

Two-Way audio & video

5.0

(2)

Unified communications

5.0

(1)

User management

(0)

User profiles

4.8

(8)

Video call recording

(0)

Video chat

4.6

(5)

Video conferencing

4.7

(16)

Video management

(0)

Video streaming

(0)

Video support

(0)

Virtual backgrounds

(0)

Voice mail

(0)

Web forms

(0)

11Sight alternatives

11Sight

4.7

(82)

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.6

Value for Money

4.8

Customer Support

4.8

Bitrix24

4.2

(987)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.0

Features

4.3

Value for Money

4.2

Customer Support

4.0

LiveAgent

4.7

(1.7K)

learn more

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.6

Value for Money

4.7

Customer Support

4.7

Slack

4.7

(24K)

visit website

Starting from

8.75

/user

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.6

Value for Money

4.6

Customer Support

4.4

11Sight pricing

Value for money rating:

4.8

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Free

0.00

Features included:

1 E-Line
Single User Accounts
Unlimited Video Calls

Starter

/user

Per month

Features included:

1 E-Line + 1 E-Room User
Availability Control
Availability Scheduling
Browser-Based or Mobile Video Calls
Caller Blocking
Call History
Call Recording
Call Routing
Chrome Extension
Company Directory
Customizable E-Line and E-Room Addresses
Device Hand-off
E-Mail
End-to-End Encryption
Group Ringing
Help Pages + Community
Message Mail
Mobile App
One-Click 3-Way Calling
One-Click Call Forwarding
Organization Management
Profile Page
Remove Branding
Reporting and Analytics
. Simultaneous Ringing
Unlimited Call Time
User Dashboard
Web App

Premium

/user

Per month

Features included:

1 E-Line + 1 E-Room User
Availability Control
Availability Scheduling
Browser-Based or Mobile Video Calls
Caller Blocking
Caller ID
Call History
Call Notes
Call Recording
Call Routing
Chrome Extension
CNAME
Company Directory
Customizable E-Line and E-Room Addresses
Device Hand-off
E-Line
E-Line Tracking
E-Mail
End-to-End Encryption
Group Ringing
Help Pages + Community
Integration
Lead Form
Message Mail
Mobile App
One-Click 3-Way Calling
One-Click Call Forwarding
Organization Management
Pre-Call CRM Intelligence
Profile Page
QR Codes
Remove Branding
Reporting and Analytics
. Simultaneous Ringing
Unlimited Call Time
User Dashboard
Web App

Enterprise

No pricing info

Features included:

1 E-Line + 1 E-Room User
Availability Control
Availability Scheduling
Browser-Based or Mobile Video Calls
Caller Blocking
Caller ID
Call History
Call Notes
Call Recording
Call Routing
Chrome Extension
CNAME
Company Directory
Customizable E-Line and E-Room Addresses
Dedicated Account Manager
Device Hand-off
E-Line
E-Line Tracking
E-Mail
End-to-End Encryption
Group Ringing
Help Pages + Community
Integration
Lead Form
Message Mail
Mobile App
One-Click 3-Way Calling
One-Click Call Forwarding
Organization Management
Pre-Call CRM Intelligence
Profile Page
QR Codes
Remove Branding
Reporting and Analytics
. Simultaneous Ringing
Unlimited Call Time
User Dashboard
Web App

User opinions about 11Sight price and value

Value for money rating:

4.8

(82)

To see what individual users think of 11Sight's price and value, check out the review snippets below.

“You can quickly start a video call from a web page by simply clicking the video call button.”

Mithat G.

Sales & Marketing Director

“There is no salesforce or ms dynamics integration.”

Mithat G.

Sales & Marketing Director

11Sight integrations (5)

Integrations rated by users

We looked at 82 user reviews to identify which products are mentioned as 11Sight integrations and how users feel about them.

HubSpot CRM

Integration rating: 5.0 (3)

“L'intégration HubSpot est vitale pour automatiser le flux de données. Elle synchronise instantanément les leads qualifiés et les scores d'intention, évitant la saisie manuelle et les doublons CRM.”

Hervé G.

CEO

Other top integrations