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Authorize.Net

Credit card processing for small & medium business merchants

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Authorize.Net Pricing, Features, Reviews and Alternatives

Authorize.Net product overview

Price starts from

$

25

/momonth

What is Authorize.Net?

Authorize.Net is an online payment gateway enabling small to medium-sized online merchants to accept credit card and electronic check payments from websites and deposit funds automatically into their merchant bank account. More than 305,000 merchants trust Authorize.net for payment processing and online fraud prevention solutions.

Key benefits of using Authorize.Net

  • Accept a variety of payments – All major credit cards, eCheck.Net (electronic checks from bank accounts), gift cards, and signature debit cards.

  • Manage transactions – A full-featured merchant interface to monitor and control payments through websites.

  • Prevent fraud – Identify suspicious transactions with value-adding products and built-in fraud tools.

  • Risk management – Sensitive data is stored in the Authorize.Net PCI-compliant data center, and never on the user's computer.

  • Receive payments quickly – Funds are automatically deposited into the user's merchant bank account within days.

  • Free help – Authorize.Net provides live technical and account support to merchants, as well as access to online documentation and user guides.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    Chat
    Email/Help Desk
    Phone Support
    24/7 (Live rep)
    FAQs/Forum

    Training options

    Documentation
    Videos

    Authorize.Net pricing information

    Value for money

    4.3

    /5

    125

    Price starts from

    $

    25

    /momonth

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Authorize.Net features

    Functionality

    4.3

    /5

    125
    Total Features35 2 categories

    Most valued features by users

    API
    Customizable Branding
    Access Controls/Permissions
    Inventory Management
    Multiple Payment Options
    Electronic Signature
    Debit/Credit Card Processing
    Mobile Access

    Functionality contenders

    Authorize.Net users reviews

    Overall rating

    4.3

    /5

    125

    Positive reviews

    87%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.31/10
    Rating distribution

    5

    4

    3

    2

    1

    71

    38

    8

    3

    5

    Pros
    One of its best features is how well it integrates with other systems. It's been an industry standard for years and is a safe bet when your payment processor needs to play nice with other programs.

    AR

    Anonymous Reviewer

    Authorize.net is very user friendly and easy to use. The search functionality is superb, and allows use to locate transactions with ease.

    RB

    Rebecca B.

    It's quick, amazingly reliable, and super easy to use. I appreciate the time value of this software and love how quickly I can collect card information.

    AR

    Anonymous Reviewer

    Cons
    My clients couldn't even ask for a refund. All they could do was dispute the charges that were on hold and if they did that it would hurt my account and my credit.

    Jay M.

    And I'm not only referencing the issue I had with the transaction limit (where I was obviously frustrated), I have had several communications and about half were less than friendly/helpful.

    AR

    Anonymous Reviewer

    I would never use Authorize.net again. Any client that I have that uses Authorize.net, I refuse to work with.

    JM

    Jordan M.

    Overall rating contenders

    Overall Rating

    Simple payment gateway

    Reviewed 4 months ago

    Transcript

    Danielle T.: I'm Danielle. I'm a customer experience expert. I give Authorize.Net a four out of five....

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Gets the job done with hardly any issues ever.

    Reviewed 4 years ago
    Pros

    Authorize.net is our payment gateway, as we are a company that runs several credit card transactions daily. The fees are minimal, the customer service has always been great (even if, at times, the reasons I had to call we're not so great), and the website is about the simplest one I've ever used, considering all of the information it processes. We don't use any POS devices, just the website, but that's still MORE than enough for us.

    Cons

    I wish it was easier to edit ARB subscriptions; for example, if I want to simply change the date that a customer's auto-charge runs, I have to actually delete the whole thing, and create a new one to reflect the date change. That's pretty annoying, but for a website that hasn't really changed much in the 12 years since I first began using it, I can only expect so much at this point.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    A Bit Dated, But Functional

    Reviewed 5 months ago

    Overall, positive experience. Had one day where the servers went down and were unable to take payment for a couple hours. Other than that, zero outages or complaints.

    Pros

    We've had very little problems with fraudulent payment attempts. Security settings are quite customizable and ease of setup is good.

    Cons

    The interface is a little outdated. Other processors like Square and Stripe feel more sleek and modern, more navigable.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

    Share this review:

    Slow Payments, Convoluted Explanations for Account Use

    Reviewed 2 months ago

    Overall, Authorize.net has some benefits like customer trust and fraud prevention and if you are good at code, it might be great for you. Otherwise it seems a little outdated and complicated to set up and use beyond their automated features.

    Pros

    I do like that Authorize.net is pretty widespread in its use, and that I feel I can implement it in a variety of mediums including SuiteDash CRM and Payments, my website, etc. It is rather versatile in that sense and allows for customization or more simplicity if needed.

    Cons

    If you are doing anything beyond setting up Authorize.net with them directly and having them manage your processor, it is really difficult to figure out what to do and what you need. Customer service is great, but I prefer to just get things done on my own without multiple phone calls to set things up. Payments come slowly and it just overall feels really outdated for me.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    Very Useful CC Gateway

    Reviewed 3 years ago

    Authorize.net is really a payment gateway for your site or business. We have utilized the mobile application for 1 off transactions and have been pleased with how it works. It is not made to be your whole inventory tracker in the least bit, but it does its job for the occasional transaction. We have been using the gateway on our sites for years. We have used Magento, and WooCommerce and now Shopify for our site. We did have some issues with WooCommerce and finding plugins for the payment gateway that worked for all we needed it to. That being said, for the majority of the time it has worked. Thank you

    Pros

    It really has never failed us when utilizing the application to run transactions on the go. It has worked for us for years.

    Cons

    Integrations with WooCommerce has proven difficult at times. We have utilized the official plugin for some time, but that has recently started to have problems for us. We ended up switching to a new backend for our site. We'll probably still be utilizing Authorize.net though.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    AUTHORIZE FOR NON PROFIT DONATION MANAGEMENT/PROCESSING

    Reviewed 3 years ago

    Customer service and adaptability of the system with our CRM has been very positive for us. When we adopted our new CRM system along with the the hosted website managed by the same CRM system, we were not sure how everything would integrate, but our donation links and sponsorship links that take contributors directly to Authorize for processing have never let us down.

    Pros

    Authorize integrated flawlessly with our CRM system. It was one of several options for donor management and processing that was compatable with our CRM. We researched each available system and Authorize was both suggested by a fellow non profit as well as seemed to meet our requirements.

    Cons

    Transaction charges seem to be the biggest issue that we have. There are industry averages for processing various cards, and Authorize is on par with other systems. It is unfortunate that Authorize does not offer a non-profit processing rate or possibly a flat rate that is well below what would be offered to a for profit organization.

    Authorize.Net FAQs and common questions

    Authorize.Net has the following pricing plans:
    Starting from: $25.00/month
    Pricing model: Free, Subscription


    Authorize.Net has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business


    Authorize.Net supports the following languages:
    English


    Authorize.Net supports the following devices:
    Android, iPad, iPhone


    Yes, Authorize.Net has an API available for use.


    Authorize.Net integrates with the following applications:
    PayPal


    Authorize.Net offers the following support options:
    Knowledge Base, Chat, Email/Help Desk, Phone Support, 24/7 (Live rep), FAQs/Forum

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