Authorize.net Pricing, Features, Reviews & Comparison of Alternatives

Authorize.net

Credit card processing for small & medium business merchants

4.42/5 (113 reviews)

Authorize.net overview

What is Authorize.net?

Authorize.Net is an online payment gateway enabling small to medium-sized online merchants to accept credit card and electronic check payments from websites and deposit funds automatically into their merchant bank account. More than 305,000 merchants trust Authorize.net for payment processing and online fraud prevention solutions.

Accept retail payments/in-person payments by attaching a compatible card reader to an existing computer, or use a mobile device in order to accept payments on the go. Authorize.Net also powers payments for dozens of pre-integrated, third party point-of-sale systems.

Customers can make a web purchase on their mobile phone, and Authorize.Net payments can be embedded into the business' mobile app for accepting payments.

Accept mail order/telephone order payments and submit transactions manually by entering payment details into Authorize.Net's online virtual terminal. This feature is ideal for merchants who take mail or telephone orders from their customers.
www.authorize.net

Pricing

Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, China, India

Supported languages

English
Authorize.net screenshotAuthorize.Net Overview

Authorize.net user reviews

Value for money
Features
Ease of use
Customer support
  4.3
  4.3
  4.2
  4.2
Keyana Kutney

Gets the job done with hardly any issues ever.

Used daily for 2+ years
Reviewed 2018-04-25
Review Source: Capterra

Pros
Authorize.net is our payment gateway, as we are a company that runs several credit card transactions daily. The fees are minimal, the customer service has always been great (even if, at times, the reasons I had to call we're not so great), and the website is about the simplest one I've ever used, considering all of the information it processes. We don't use any POS devices, just the website, but that's still MORE than enough for us.

Cons
I wish it was easier to edit ARB subscriptions; for example, if I want to simply change the date that a customer's auto-charge runs, I have to actually delete the whole thing, and create a new one to reflect the date change. That's pretty annoying, but for a website that hasn't really changed much in the 12 years since I first began using it, I can only expect so much at this point.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Brian Whiting

Very Useful CC Gateway

Used daily for 2+ years
Reviewed 2019-04-24
Review Source: Capterra

Authorize.net is really a payment gateway for your site or business. We have utilized the mobile application for 1 off transactions and have been pleased with how it works. It is not made to be your whole inventory tracker in the least bit, but it does its job for the occasional transaction. We have been using the gateway on our sites for years. We have used Magento, and WooCommerce and now Shopify for our site. We did have some issues with WooCommerce and finding plugins for the payment gateway that worked for all we needed it to. That being said, for the majority of the time it has worked. Thank you

Pros
It really has never failed us when utilizing the application to run transactions on the go. It has worked for us for years.

Cons
Integrations with WooCommerce has proven difficult at times. We have utilized the official plugin for some time, but that has recently started to have problems for us. We ended up switching to a new backend for our site. We'll probably still be utilizing Authorize.net though.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 7/10

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Diane Ringler

Excellent customer service

Used daily for 2+ years
Reviewed 2020-11-17
Review Source: Capterra

Excellent. Whether I have a technical glitch or need an increase in a credit line, the customer service department has been great.

Pros
Ease of use. With minimal training, you are able to process credit cards and checks, check on transactions, credit back charges and run reports.

Cons
I don't have anything negative to say about the product. I've used it for 10+ years and any issues I've had have been immediately handled via a phone call to customer service.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jay Miller

Holds Funds like PayPal Does - Avoid.

Used daily for less than 6 months
Reviewed 2019-12-03
Review Source: Capterra

I'm not saying that Authorize.net does not work for everybody. But the digital marketer is in particular I would steer clear because it has the same issues that PayPal exhibits were sometimes a hold your funds for no reason and you have to fight to get them. Youre flagged as high risk I was a customer with Authorize.net for about three months and I was approved for ACH bank transfers by their credit team. I put two of them through and all of a sudden my bank transfer account was shut down and they didn't tell me why other than my account was deemed high-risk by their bank and no matter what I did it would never be reopened ever. To my knowledge the only thing that makes it high-risk is that I charged about $5k in two days - Which I told the underwriter team was my norm before I signed up. They knew how much money I would be processing each month. They also told me that my business model wasn't elibigile for bank transfers. My clients couldn't even ask for a refund. All they could do was dispute the charges that were on hold and if they did that it would hurt my account and my credit. To this day they still have about $4400 of my money that I will not get until the end of January if my account is in good standing. Well I shut down the account and moved over to QuickBooks so hopefully I get paid. Again I'm doing recurring bank transfers with my client so this might not be the case for everybody and this might be great for credit card transactions.

Pros
It was very easy to set up recurring payments and sync with my webmaster.

Cons
- The UI is extremely outdated and looks like it's from the early 2000s. - Your invoices are not customizable and they look tacky - Navigating around the menu is not user-friendly as finding where you're trying to go and can be difficult - Customer support is not the greatest and sometimes I can't help you with your problems or get back to you in a timely matter

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 1/10

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Kenneth Miller

AUTHORIZE FOR NON PROFIT DONATION MANAGEMENT/PROCESSING

Used daily for 1-2 years
Reviewed 2018-11-02
Review Source: Capterra

Customer service and adaptability of the system with our CRM has been very positive for us. When we adopted our new CRM system along with the the hosted website managed by the same CRM system, we were not sure how everything would integrate, but our donation links and sponsorship links that take contributors directly to Authorize for processing have never let us down.

Pros
Authorize integrated flawlessly with our CRM system. It was one of several options for donor management and processing that was compatable with our CRM. We researched each available system and Authorize was both suggested by a fellow non profit as well as seemed to meet our requirements.

Cons
Transaction charges seem to be the biggest issue that we have. There are industry averages for processing various cards, and Authorize is on par with other systems. It is unfortunate that Authorize does not offer a non-profit processing rate or possibly a flat rate that is well below what would be offered to a for profit organization.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Authorize.net pricing

Pricing options
Subscription
View Pricing Plans

2.9% + .30 per transaction*

$49 setup, $25 monthly gateway + free additional services.

*Partner merchant account fees may vary, contact Authorize.net for more details.

Authorize.net features

API
Access Control
Customizable Branding
Electronic Payments
eCommerce Management

Activity Dashboard (172 other apps)
Automatic Notifications (115 other apps)
Content Management (153 other apps)
Customizable Templates (187 other apps)
Data Import/Export (151 other apps)
Drag & Drop Interface (141 other apps)
Order Management (114 other apps)
Product Catalog (115 other apps)
Reporting & Statistics (151 other apps)
SEO Management (121 other apps)
Search Functionality (138 other apps)
Social Media Integration (106 other apps)
Template Management (106 other apps)
Third Party Integration (227 other apps)
Website Management (106 other apps)

Videos and tutorials

Additional information for Authorize.net

Key features of Authorize.net

  • Payment processing
  • Fraud prevention
  • Online account access
  • Payment security & Authorize.Net compliance
  • Authorize.Net verified merchant seal
  • Recurring or subscription billing
  • Accept mobile & MOTO payments
  • Accept mail order/telephone order payments
  • Virtual terminal/batch upload
  • Accept retail payments
  • Accept in-person payments
  • Mobile commerce
  • Mobile in-app payments
  • Mobile web checkout
  • Mobile point-of-sale app
  • Real-time payment processing
  • Accept international transactions from customers worldwide
  • Address verification service (AVS)
  • Support for verified by Visa and MasterCard SecureCode
  • Sync for Quickbooks
  • Transaction reporting
  • Multiple user accounts with permissions to control access
  • Create “Buy Now” buttons
  • Manage and review transactions
  • Download reports
  • Merchant interface
  • PCI DSS compliance
  • Payment tokenization
  • Custom branding
  • Digital payment solutions: Apple Pay, PayPal, Visa Checkout
View All Features

Benefits

Accept a variety of payments – All major credit cards, eCheck.Net (electronic checks from bank accounts), gift cards, and signature debit cards.

Manage transactions – A full-featured merchant interface to monitor and control payments through websites.

Prevent fraud – Identify suspicious transactions with value-adding products and built-in fraud tools.

Risk management – Sensitive data is stored in the Authorize.Net PCI-compliant data center, and never on the user's computer.

Receive payments quickly – Funds are automatically deposited into the user's merchant bank account within days.

Free help – Authorize.Net provides live technical and account support to merchants, as well as access to online documentation and user guides.