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Authorize.Net

4.4
(153)

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Credit card processing for small & medium business merchants

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(10)

Authorize.Net Pricing, Features, Reviews and Alternatives

Authorize.Net FAQs

Q. What type of pricing plans does Authorize.Net offer?

Authorize.Net has the following pricing plans:
Starting from: $25.00/month
Pricing model: Free, Subscription

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Q. Who are the typical users of Authorize.Net?

Authorize.Net has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business

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Q. What languages does Authorize.Net support?

Authorize.Net supports the following languages:
English

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Q. Does Authorize.Net support mobile devices?

Authorize.Net supports the following devices:
Android, iPad, iPhone

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Q. Does Authorize.Net offer an API?

Yes, Authorize.Net has an API available for use.

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Q. What other apps does Authorize.Net integrate with?

Authorize.Net integrates with the following applications:
PayPal

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Q. What level of support does Authorize.Net offer?

Authorize.Net offers the following support options:
Knowledge Base, Chat, Email/Help Desk, Phone Support, 24/7 (Live rep), FAQs/Forum

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Authorize.Net product overview

Price starts from

25

Per month

Flat Rate

What is Authorize.Net?

Authorize.Net is an online payment gateway enabling small to medium-sized online merchants to accept credit card and electronic check payments from websites and deposit funds automatically into their merchant bank account. More than 305,000 merchants trust Authorize.net for payment processing and online fraud prevention solutions.

Key benefits of using Authorize.Net

  • Accept a variety of payments – All major credit cards, eCheck.Net (electronic checks from bank accounts), gift cards, and signature debit cards.

  • Manage transactions – A full-featured merchant interface to monitor and control payments through websites.

  • Prevent fraud – Identify suspicious transactions with value-adding products and built-in fraud tools.

  • Risk management – Sensitive data is stored in the Authorize.Net PCI-compliant data center, and never on the user's computer.

  • Receive payments quickly – Funds are automatically deposited into the user's merchant bank account within days.

  • Free help – Authorize.Net provides live technical and account support to merchants, as well as access to online documentation and user guides.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    Chat
    Email/Help Desk
    Phone Support
    24/7 (Live rep)
    FAQs/Forum

    Training options

    Documentation
    Videos

    Not sure about Authorize.Net? Compare it with a popular alternative

    Starting from

    25

    Per month

    Flat Rate

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    Pricing range

    Starting from

    0.30

    Usage Based

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    Why am I seeing this?

    Authorize.Net pricing information

    Value for money

    4.3

    /5

    153

    Starting from

    25

    Per month

    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Authorize.Net features

    Functionality

    4.3

    /5

    153

    Total features

    37

    2 categories

    Most valued features by users

    API
    Customizable Branding
    Reporting/Analytics
    Access Controls/Permissions
    Inventory Management
    ACH Payment Processing
    Commission Management
    Credit Card Management

    Functionality contenders

    Authorize.Net users reviews

    Overall Rating

    4.4

    /5

    153

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.27/10
    Rating distribution

    5

    4

    3

    2

    1

    91

    45

    9

    3

    5

    Pros
    One of its best features is how well it integrates with other systems. It's been an industry standard for years and is a safe bet when your payment processor needs to play nice with other programs.
    Authorize.net is very user friendly and easy to use. The search functionality is superb, and allows use to locate transactions with ease.
    It's quick, amazingly reliable, and super easy to use. I appreciate the time value of this software and love how quickly I can collect card information.
    Cons
    My clients couldn't even ask for a refund. All they could do was dispute the charges that were on hold and if they did that it would hurt my account and my credit.
    And I'm not only referencing the issue I had with the transaction limit (where I was obviously frustrated), I have had several communications and about half were less than friendly/helpful.
    I would never use Authorize.net again. Any client that I have that uses Authorize.net, I refuse to work with.

    Overall rating contenders

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    Danielle T.

    Marketing Director

    Broadcast Media, 1-10 employees

    Review source

    Overall Rating

    Simple payment gateway

    Reviewed a year ago

    Transcript

    Danielle T.: I'm Danielle. I'm a customer experience expert. I give Authorize.Net a four out of five....

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    Brittany C.

    Director of Account Management and Client Success

    Marketing and Advertising, 11-50 employees

    Review source

    Overall Rating

    Easy to use and safe!

    Reviewed 8 months ago

    Transcript

    Brittany: My name is Brittany. I am the director of client success. I give authorize.net five out of...

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    Keyana K.

    Internet, 11-50 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Gets the job done with hardly any issues ever.

    Reviewed 5 years ago
    Pros

    Authorize.net is our payment gateway, as we are a company that runs several credit card transactions daily. The fees are minimal, the customer service has always been great (even if, at times, the reasons I had to call we're not so great), and the website is about the simplest one I've ever used, considering all of the information it processes. We don't use any POS devices, just the website, but that's still MORE than enough for us.

    Cons

    I wish it was easier to edit ARB subscriptions; for example, if I want to simply change the date that a customer's auto-charge runs, I have to actually delete the whole thing, and create a new one to reflect the date change. That's pretty annoying, but for a website that hasn't really changed much in the 12 years since I first began using it, I can only expect so much at this point.

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    Kenneth M.

    Military, 11-50 employees

    Used daily for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    AUTHORIZE FOR NON PROFIT DONATION MANAGEMENT/PROCESSING

    Reviewed 4 years ago

    Customer service and adaptability of the system with our CRM has been very positive for us. When we adopted our new CRM system along with the the hosted website managed by the same CRM system, we were not sure how everything would integrate, but our donation links and sponsorship links that take contributors directly to Authorize for processing have never let us down.

    Pros

    Authorize integrated flawlessly with our CRM system. It was one of several options for donor management and processing that was compatable with our CRM. We researched each available system and Authorize was both suggested by a fellow non profit as well as seemed to meet our requirements.

    Cons

    Transaction charges seem to be the biggest issue that we have. There are industry averages for processing various cards, and Authorize is on par with other systems. It is unfortunate that Authorize does not offer a non-profit processing rate or possibly a flat rate that is well below what would be offered to a for profit organization.

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    Jay M.

    Marketing and Advertising, 1-10 employees

    Used daily for less than 6 months

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend1/10

    Share this review:

    Holds Funds like PayPal Does - Avoid.

    Reviewed 3 years ago

    I'm not saying that Authorize.net does not work for everybody. But the digital marketer is in particular I would steer clear because it has the same issues that PayPal exhibits were sometimes a hold your funds for no reason and you have to fight to get them. Youre flagged as high risk I was a customer with Authorize.net for about three months and I was approved for ACH bank transfers by their credit...

    Pros

    It was very easy to set up recurring payments and sync with my webmaster.

    Cons

    - The UI is extremely outdated and looks like it's from the early 2000s. - Your invoices are not customizable and they look tacky - Navigating around the menu is not user-friendly as finding where you're trying to go and can be difficult - Customer support is not the greatest and sometimes I can't help you with your problems or get back to you in a timely matter

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    Dave A.

    Information Services, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    My go to payment processor

    Reviewed 3 years ago

    Overall, highly recommended. We've never had any serious issues with Authorize.Net's service.

    Pros

    We have been using Authorize.Net for years on our customer eCommerce sites. Setup is easy and payments are secure.

    Cons

    If a problem arises, our customers normally contact Authorize directly by phone. They won't usually respond to me directly since I am not the account holder. As the IT contact for our customers, it would be nice to more easily be able to contact Authorize without having to go through the customer for technical issues.

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    Jessica L.

    Medical Devices, 1-10 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Authorize.net - Easy to Use

    Reviewed 4 years ago
    Pros

    Authorize.net is extremely easy to use. I'll be honest - I probably don't use it to the full extent of the software. I generally do 3 things. 1. charge a credit card. 2. Look at our daily reports and 3. Use the transaction search. From time to time, I may look at unsettled transactions and change a setting but that is about it. You don't need to be tech savvy to understand the platform. It is easy, convenient and worry-free.

    Cons

    Honestly, nothing. I've been using it for over 11 years with ease.

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