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Booksy Biz

Appointment scheduling and facility management tool

Table of Contents

Is this product right for your business?

Find out with a

Booksy Biz - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: March 2026

Booksy Biz overview

What is Booksy Biz?

Booksy Biz is a business management platform designed to streamline and optimize operations for service-based businesses. The platform offers a suite of features to help owners and professionals manage day-to-day activities with ease. At the core of Booksy Biz is its powerful calendar management system. Users can personalize calendars with color-coding and drag-and-drop functionality, while also taking advantage of automated waitlists to fill unexpected openings. The platform's booking tools provide clients with online booking access, allowing teams to view service listings, leave reviews, and manage appointments for themselves or family and friends.

Booksy Biz excels in client management, offering detailed client cards, note-taking capabilities, automated appointment confirmations and reminders, and advanced client segmentation through tagging. The platform's service management features enable businesses to upsell add-ons, handle parallel bookings, create combo services, and even offer mobile services with custom travel radii and fees. To drive growth, Booksy Biz provides a suite of marketing tools, including email and SMS blasts, social media post creation, and integration with the Booksy marketplace, exposing businesses to potential clients.

Seamless payment processing is a key component of Booksy Biz, with features such as mobile payments, gift card sales, and detailed sales reporting. The platform offers robust no-show protection through customizable cancellation policies and fees. Booksy Biz caters to the needs of salon and spa owners with staff management tools, resource allocation, and inventory tracking, ensuring smooth day-to-day operations. With a range of core offerings, including mobile and web applications, the Booksy Biz ecosystem provides a comprehensive solution for service-based businesses to streamline operations and drive growth.

Starting price

29.99flat rate /
per month

Alternatives

with better value for money

Pros & Cons

Appointment Booking

Client Management

Booking

Payments

Account Management

Consistently poor support

Booksy Biz’s user interface

Ease of use rating:

4.4

(479)

Booksy Biz pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(45)

3-4(91)

5(343)

What do users say about Booksy Biz?

There needs to be a way where customers come in and on their end initiate the payment so that way there’s no conversation on if they will be using the app to pay.

Select to learn more

Who uses Booksy Biz?

Based on 479 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Cosmetics

Consumer Services

Health, Wellness and Fitness

Hospitality

Others

Use cases

Appointment Scheduling

Barbershop

Salon

Scheduling

Calendar

Booksy Biz's key features

Most critical features, based on insights from Booksy Biz users:

Appointment management

4.5

(95)

Mobile access

4.3

(89)

Calendar management

4.5

(101)

Client database

3.9

(67)

Automated scheduling

4.2

(57)

Recurring appointments

3.7

(34)

Group scheduling

3.4

(19)

Online payments

3.0

(16)

Reporting & statistics

5.0

(1)

All Booksy Biz features

Features rating:

4.3

(479)

Access controls/permissions

4.3

(15)

Activity dashboard

3.1

(9)

Alerts/Notifications

4.0

(7)

API

4.6

(29)

Appointment management

4.5

(95)

Appointment scheduling

4.3

(59)

Automated scheduling

4.2

(57)

Availability management

5.0

(1)

Booking management

4.0

(30)

Booking notes

3.3

(3)

Booth rental management

5.0

(1)

Calendar management

4.5

(101)

Calendar/Reminder system

3.9

(7)

Calendar sync

3.8

(44)

Class scheduling

(0)

Client database

3.9

(67)

Client management

3.8

(26)

Client portal

(0)

Client profiles

3.8

(4)

Collaboration tools

4.5

(2)

Color codes/icons

4.2

(5)

Commission management

(0)

Confirmations/Reminders

4.1

(102)

Credit card processing

5.0

(1)

Customer database

4.4

(29)

Customer history

5.0

(1)

Customer mobile app

2.3

(3)

Customer support

(0)

Customer surveys

4.0

(1)

Customizable branding

3.9

(7)

Customizable forms

(0)

Customizable reports

2.3

(3)

Customizable templates

4.5

(2)

Data import/export

(0)

Drag & drop

3.0

(1)

Electronic payments

4.1

(12)

Email marketing

3.2

(11)

Email reminders

3.5

(2)

Email templates

(0)

Employee management

2.5

(2)

Employee scheduling

2.5

(4)

For barbershops

4.5

(19)

For medical spas

(0)

For retail

(0)

For salons and spas

3.7

(29)

Gift card management

3.8

(5)

Group scheduling

3.4

(19)

Historical reporting

(0)

Hybrid trainer

(0)

In-person trainer

(0)

Inventory control

(0)

Inventory management

3.6

(12)

Inventory tracking

5.0

(1)

Mobile access

4.3

(89)

Mobile alerts

5.0

(3)

Mobile app

5.0

(2)

Multi-Location

3.7

(6)

Online booking

4.3

(130)

Online payments

3.0

(16)

Online trainer

(0)

Payment processing

3.8

(4)

Payroll & commissions

2.3

(3)

Performance metrics

(0)

Point of sale (pos)

3.3

(15)

Product catalog

(0)

Promotions management

1.0

(1)

Real-Time data

(0)

Real-Time notifications

3.3

(4)

Real-Time reporting

(0)

Real-time scheduling

4.4

(24)

Real-Time updates

3.7

(7)

Recurring appointments

3.7

(34)

Reminders

3.6

(8)

Reporting/Analytics

3.0

(2)

Reporting & statistics

5.0

(1)

Rescheduling

(0)

Resource scheduling

(0)

Retail inventory management

(0)

Room booking

4.5

(8)

Sales reports

3.0

(3)

Sales tax management

(0)

Sales trend analysis

(0)

Scheduling

4.1

(10)

Self service portal

(0)

SMS marketing

4.0

(6)

SMS messaging

4.0

(9)

Social media integration

3.7

(3)

Staff management

(0)

Status tracking

3.0

(2)

Stock management

(0)

Task scheduling

3.7

(14)

Team Calendars

(0)

Timesheet management

1.0

(2)

Touch screen

3.0

(2)

Transaction history

4.4

(11)

Wait list management

4.0

(1)

Website integration

5.0

(2)

Booksy Biz alternatives

Booksy Biz

4.4

(479)

Starting from

29.99

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.3

Value for Money

4.3

Customer Support

4.3

Calendly

4.7

(4K)

learn more

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.5

Value for Money

4.5

Customer Support

4.4

Google Calendar

4.8

(4K)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.8

Features

4.7

Value for Money

4.8

Customer Support

4.4

Vagaro

4.7

(3.6K)

visit website

Starting from

23.99

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.6

Value for Money

4.7

Customer Support

4.6

Booksy Biz pricing

Value for money rating:

4.3

(479)

Starting from

29.99

Per month

Flat Rate

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about Booksy Biz price and value

Value for money rating:

4.3

(479)

To see what individual users think of Booksy Biz's price and value, check out the review snippets below.

“It doesn’t give you notifications instantly or text message like other booking apps do I would really like to get a text message or email instantly when a client has booked with me”

Jose M.

Barber

“Booksy could do better at making the boost more consistent or trackable.also for the ppl the may want to book with a service provider,that may not use Booksy easier for them to book without the app.”

SirRon A.

Owner

Booksy Biz integrations (3)

Integrations rated by users

We looked at 479 user reviews to identify which products are mentioned as Booksy Biz integrations and how users feel about them.

Instagram

Integration rating: 4.6 (9)

Google Calendar

Integration rating: 3.7 (3)

“I need my statuses updated when I am in meetings”

Dorle L.

Global Payroll Administrator

Gmail

Integration rating: 5.0 (1)

Meta for Business

Integration rating: 1.0 (1)

Other top integrations

Square Payment Links

RevolutionEHR

Google Maps

Booksy Biz customer support

What do users say about Booksy Biz customer support?

Customer support rating:

4.3

We analyzed verified user reviews to identify positive and negative aspects of Booksy Biz customer support.

A fair number of users highlight quick, helpful, and friendly customer support that resolves questions efficiently.

Multiple users appreciate that support staff are knowledgeable, thorough, and easy to reach when assistance is needed.

A number of users report slow or unresponsive customer service, with some saying their issues remain unresolved.

Multiple reviewers mention difficulty reaching support, lack of phone assistance, and inconsistent effectiveness from the team.

Support options

24/7 (live rep)

Faqs/forum

Email/help desk

Phone support

Knowledge base

Chat

Training options

Webinars

Videos

Live online

Documentation

To see what individual users say about Booksy Biz's customer support, check out the review snippets below.

“The percentages off the Booksy boost could be taken at time of service, I think it should be at the time of service at least”

Thomas R.

Barber

“I have had every imaginable problem, and even though customer service is friendly, they have not been effective in resolving even the most basic of my issues.”

Robb S.

Owner