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Meta for Business Logo

Personalized marketing plans for businesses on Facebook

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Meta for Business - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: January 2026

Meta for Business overview

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Based on 2372 verified user reviews

What is Meta for Business?

Meta for Business is a social media marketing tool with key features that include social promotion, activity/news feed, real-time chat, multi-account management, post scheduling, automated publishing, and more.

Who uses Meta for Business?

Reviews for Meta for Business come from a wide variety of industries, including marketing and advertising (8% of reviewers), computer software (5%), and retail (5%). The most frequent use case for Meta for Business cited by reviewers is social media marketing (82% of reviewers).

What do users say about Meta for Business pricing?

Reviewers indicate that Meta for Business offers valuable features at a reasonable cost, and they appreciate affordable advertising on Facebook and Instagram. However, some users report high ad costs, billing issues, and challenges with evolving algorithms and customer support.

What are the most popular integrations for Meta for Business?

The Meta for Business integrations most frequently cited by reviewers are: Instagram (a social networking product rated 4.5 out of 5 for its integration with Meta for Business), WhatsApp (a live chat product, 4.5), and WordPress (a website builder product, 4.5).

Starting price

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Pros & Cons

Navigation

Engagement

Networking

Promotion

Verification

Assistance

Meta for Business’s user interface

Ease of use rating:

Meta for Business pros, cons and reviews insights

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To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(57)
3-4(925)
5(1,390)

What do users say about Meta for Business?

Users say Meta for Business offers powerful advertising tools, broad social media management, and robust communication features that help them reach targeted audiences and manage multiple accounts across Facebook and Instagram. They appreciate the ability to schedule posts, analyze campaign performance, and interact with customers, noting that it supports both organic and paid content effectively. They find video sharing, page management, and integration with Messenger valuable for engaging clients and communities.

Reviewers feel the platform’s interface can be confusing and overwhelming, especially for beginners, with frequent changes and hidden features. They report issues with fake accounts, inconsistent content moderation, and poor customer support, which can make account recovery and problem resolution difficult.

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Who uses Meta for Business?

Based on 2,372 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Marketing and Advertising
Computer Software
Information Technology and Services
Retail
Others

Use cases

Social Media Marketing
Social Networking
Remote Work

Meta for Business's key features

GetApp's analysis of 377 verified user reviews collected between July 2021 and December 2024 identifies Meta for Business' most critical features and summarizes user sentiment about those features.

Social promotion

Reviewers appreciate Meta for Business's social promotion capabilities, highlighting its effectiveness in boosting posts and creating advertising campaigns. They find it valuable for targeting specific geographical areas and reaching local communities. Users report cost-effective pricing and the ability to set budgets for campaigns. They also mention the integration with Instagram and the ease of sharing posts, events, and promotions. However, some users note that the process can be complex and pricier compared to other platforms like Google Ads. Of the 187 Meta for Business users who gave detailed accounts of their use of Social Promotion, 96% rated this feature as important or highly important.

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“thanks to the meta we can boost posts and create advertising campaigns to gain in terms of visibility and acquisition and conversion of traffic with good quality monitoring given the KPIs available”
SE

Soumaya E.

freelancer

“We have been able to promote our pages and posts at very cost-effective prices. Social media promotion has been made easy with the Meta/Facebook promotion tool, plus, we are also able to promote our content to specific geographical areas as requested by our management team. ”
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Martin K.

IT Consultant


Activity/News feed

Reviewers indicate that Meta for Business's Activity/News Feed is useful for staying updated with relevant posts from friends, pages, and groups. They appreciate the AI-driven content that matches their interests and the ability to follow similar companies. Users find it helpful for advertising their business and engaging with their audience. However, some mention issues with repetitive content and the need for better notification settings. They also highlight the importance of real-time updates for effective marketing strategies. Of the 127 Meta for Business users who gave detailed accounts of their use of Activity/News Feed, 94% rated this feature as important or highly important.

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“On-piont real time activities and news feed generation is well supported by Meta for business. This is critical in monitoring marketing recipients and trends for effective marketing strategies and results.”
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desmond a.

head of quality standards and accreditation

“Meta provides you the news based on your activity using AI. IT is very accurate and helps find your desired products, news, videos, etc”
SU

Saad U.

Doctor


Real-Time chat

Users report that Meta for Business's Real-Time Chat feature is highly efficient for communicating with customers and building personal relationships. They appreciate the ability to see when messages are read and when the other person is typing. Reviewers find it useful for sending and receiving files and images, and for integrating chat functions on websites. Some users mention the need for better notification systems and the occasional issue with unwanted messages from non-friends. Of the 119 Meta for Business users who gave detailed accounts of their use of Real-Time Chat, 90% rated this feature as important or highly important.

See related user reviews

“I like the real time chat aspect of Facebook business because it helps you develop a more personal relationship with your customers. One of the challenges in business is to sort of bridge the gap that you have with customers that are not local and Facebook chat helps to achieve that.”
SH

Scott H.

Owner

“I like that you can see when the other person has read your message and can see when they are typing a reply in real time. I use Facebook Messenger more than I use actual texting! I also like being able to see who is online and available to chat at the moment. ”
MA

Meagan A.

Crew


Multi-Account management

Reviewers highlight the convenience of Meta for Business's Multi-Account Management, allowing them to manage multiple accounts from one spot. They appreciate the ability to switch between profiles, pages, and groups without logging in and out. Users find it time-saving and efficient for managing comments, messages, and posts across Facebook, Instagram, and WhatsApp. However, some mention complications with recent changes requiring different logins for each account and the need for better integration between different account points. Of the 151 Meta for Business users who gave detailed accounts of their use of Multi-Account Management, 87% rated this feature as important or highly important.

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“Being able to manage both Instagram and Facebook together from one spot has greatly reduced my workload. Since I can post to both pages from the same place, my time has been cut in half. No more copying and pasting of post material. It also enabled me to schedule posts to Instagram as well as Facebook, which makes consistent posting of original content much simpler.”
CS

Carolyn S.

Office Manager

“Being able to manage multiple accounts for our multiple locations is very important as it saves time having to log out of one location account and log into another. I can access any from one login and schedule posts for all.”
JS

John S.

Manager


Post scheduling

Reviewers find Meta for Business's Post Scheduling feature valuable for planning and organizing content in advance. They appreciate the ability to schedule posts for optimal times, ensuring consistent engagement with their audience. Users report that it saves time and allows them to focus on other tasks. They also like the option to visualize posts before publishing. However, some mention limitations on how far in advance posts can be scheduled and occasional issues with the scheduling system. Of the 146 Meta for Business users who gave detailed accounts of their use of Post Scheduling, 86% rated this feature as important or highly important.

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“Many of our posts require our social media director to be onsite and take pictures, interview clients, etc. Rather than having to have a full time employee work five days a week, our director uses the Post Scheduling feature to line up a week's worth of posts at a time. It frees them up to pursue other projects while keeping us from having to remember when to post each post. ”
RT

Ronnie T.

CEO

“the post scheduling allows us to schedule posts for all our clients in order to save time and focus on other marketing strategies and activities.”
AS

Asmar S.

Account Manager


Automated publishing

Users appreciate Meta for Business's Automated Publishing feature for its ability to schedule and publish content automatically. They find it helpful for maintaining a consistent online presence and managing time effectively. Reviewers mention that it allows them to target their audience better and optimize advertisements. They also highlight the integration with Post Scheduling for increased efficiency. However, some users prefer manual publishing for more personalized content and note occasional issues with the automated system. Of the 135 Meta for Business users who gave detailed accounts of their use of Automated Publishing, 78% rated this feature as important or highly important.

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“I don't spend a lot of time on social media in general but use Facebook business to promote my Business page. The automated publishing feature has enabled me to put up multiple content all at once to be published whenever I want this has made my life easier. I work on content once and distribute it over a long duration without having to put it up myself each time ”
KK

Keitumetse K.

Freelancer

“It is very hard to manage Facebook 24 hours in some circumstances, at that time we can schedule some of the important content for future publishing. This feature makes our social present more fluent and always grabs our customer's attention even our team is not there for manual publishing. ”
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Bed K.

Enineer


All Meta for Business features

Features rating:

Live chat
Chat/Messaging
Campaign analytics
Campaign management
Reporting/Analytics
Content management
Social media monitoring
User profiles
Group management
Multi-Campaign
Tagging
Media library
Content library
Image library
Monitoring
Document management
API

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Meta for Business integrations (1,266)

Integrations rated by users

We looked at 2,372 user reviews to identify which products are mentioned as Meta for Business integrations and how users feel about them.

Instagram logo
Instagram

Integration rating: 4.8 (36)

Instagram has more visual users where Meta has more content viewers so is really nice to be able to post in both at one time saving us the time of writing duplicate posts.

We use Instagram as another social media platform, meta allows us to monitor/control these at the same time.

It's easy to post on one and have it show up on both. I love that the posts are synced together.

I connect Instagram to Meta Business Suite to make simultaneous posts on Facebook and Instagram.

A single ad can be published simultaneously on the two platforms with just a single click

You can track your posts, engagement, and social media reports in one dashboard.

Some features are limited in functionality. Others are not and are seamless.

Another large social platform that have the potential to grow my business.

JO

Joseph O.

Owner

1/8
WordPress logo
WordPress

Integration rating: 4.5 (10)

Integration with WordPress should be very important, as well as with other platforms, but as with many other things, not always works as expected.

We use the FB Chatbot plugin on WP and it allows us to chat directly with current and prospective clients without them having to connect via FB.

Automatic post scheduling, Automatic posting, Facebook followership, Facebook comments and Facebook share

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Pedro L.

CEO

1/3
WhatsApp logo
WhatsApp

Integration rating: 4.5 (8)

WhatsApp integration is important because it helps you reach many more people who also use that application because of how easy and commercial it is.

Being another software from the same parent company, the combination of the duo complements each other's effort in reaching a wider market.

You can run message campaigns that are focused and drive more engagement for international customers.

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Paris L.

Administrator

1/3
Shopify logo
Shopify

Integration rating: 4.6 (7)

The integration between Shopify and Meta is well done and allows to track performance as mush as possible.

Once the software is integrated onto the platform, one is able to better automate their ad posting.

JP

Juliette P.

CEO

1/2
WooCommerce logo
WooCommerce

Integration rating: 5.0 (4)

You can import your products right away from woocommerce and share them automatically in your facebook shop.

I have and manage woo-commerce stores so its important that they integrate for marketing purposes.

MA

Mariam A.

Owner

1/2
Canva logo
Canva

Integration rating: 5.0 (3)

We love being able to integrate Canva with Meta because of how simple it makes it for us. Most of our scheduled posts are made in Canva, giving them a professional polished look with very minimal effort.

Create ads and posts on canva first then use them in META to post to Insta and FB.

JK

Jennifer K.

Office Administrator

1/2
Buffer logo
Buffer

Integration rating: 5.0 (2)

Buffer allows us to schedule posts correctly and accurately, across all of our social media presence and is key in ensuring our content is scheduled easily and correctly.

DC

David C.

IT Engineer

Klaviyo logo
Klaviyo

Integration rating: 5.0 (2)

Ability to leverage emails collected from Meta is important for all phases of the sales funnel

JR

Jose R.

Growth Marketing Manager

Integration rating: 2.0 (1)

I'd like to nearly duplicate our newsletter on Facebook, instead it provides a clunky link to an ugly version of our newsletter.

MM

Michael M.

Partner

Zoho Social logo
Zoho Social

Integration rating: 5.0 (2)

Reportei logo
Reportei

Integration rating: 5.0 (1)

Meta for Business customer support

What do users say about Meta for Business customer support?

Customer support rating:

We analyzed 107 verified user reviews to identify positive and negative aspects of Meta for Business customer support.

A few users mention dedicated tech reps and punctual, friendly support during onboarding or setup.

A significant portion of users report slow response times, with days or weeks to hear back from support.

The majority of users find it difficult to reach a real person, often encountering bots or automated replies.

Widespread user sentiment highlights inconsistent solutions and unresolved issues after multiple contacts.

Support options

Faqs/forum
Knowledge base

Training options

Documentation

To see what individual users say about Meta for Business's customer support, check out the review snippets below.

“Great customer support that is very punctual and friendly and helps in any way.”

SS

Stacy S.

house cleaner

“They classified my business as something it's not and restricted me from promoting until I gave them proof, but their customer service sucks because it takes days even weeks to talk to someone on the Facebook team to get it fixed.”

SJ

Sarah J.

Owner

“It has awful customer support that will either advise you cannot do things or just send you the link to the closest matching FAQ (IF you can actually get a hold of their support, that is).”

DC

David C.

IT Engineer

Meta for Business FAQs

Q. Who are the typical users of Meta for Business?

Meta for Business has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What is Meta for Business used for?

Facebook for Business provides personalized marketing plans, industry insights, step-by-step guidance, and more.


Q. What languages does Meta for Business support?

Meta for Business supports the following languages:
English


Q. Does Meta for Business support mobile devices?

Meta for Business supports the following devices:
Android


Q. Does Meta for Business offer an API?

No, Meta for Business does not have an API available.


Q. What other apps does Meta for Business integrate with?

Meta for Business integrates with the following applications:
WhatsApp, Zapier, WordPress, Instagram


Q. What level of support does Meta for Business offer?

Meta for Business offers the following support options:
FAQs/Forum, Knowledge Base

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