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Meta for Business
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Personalized marketing plans for businesses on Facebook
Table of Contents



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Meta for Business - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
Meta for Business overview

Based on 2372 verified user reviews
What is Meta for Business?
Meta for Business is a social media marketing tool with key features that include social promotion, activity/news feed, real-time chat, multi-account management, post scheduling, automated publishing, and more.
Who uses Meta for Business?
Reviews for Meta for Business come from a wide variety of industries, including marketing and advertising (8% of reviewers), computer software (5%), and retail (5%). The most frequent use case for Meta for Business cited by reviewers is social media marketing (82% of reviewers).
What do users say about Meta for Business pricing?
Reviewers indicate that Meta for Business offers valuable features at a reasonable cost, and they appreciate affordable advertising on Facebook and Instagram. However, some users report high ad costs, billing issues, and challenges with evolving algorithms and customer support.
What are the most popular integrations for Meta for Business?
The Meta for Business integrations most frequently cited by reviewers are: Instagram (a social networking product rated 4.5 out of 5 for its integration with Meta for Business), WhatsApp (a live chat product, 4.5), and WordPress (a website builder product, 4.5).
Starting price
Alternatives
with better value for money
Pros & Cons
Navigation
Engagement
Networking
Promotion
Verification
Assistance
Meta for Business’s user interface
Meta for Business pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.4
Ease of use
4.4
Customer support
3.7
Reviews sentiment
What do users say about Meta for Business?
Users say Meta for Business offers powerful advertising tools, broad social media management, and robust communication features that help them reach targeted audiences and manage multiple accounts across Facebook and Instagram. They appreciate the ability to schedule posts, analyze campaign performance, and interact with customers, noting that it supports both organic and paid content effectively. They find video sharing, page management, and integration with Messenger valuable for engaging clients and communities.
Reviewers feel the platform’s interface can be confusing and overwhelming, especially for beginners, with frequent changes and hidden features. They report issues with fake accounts, inconsistent content moderation, and poor customer support, which can make account recovery and problem resolution difficult.
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Who uses Meta for Business?
Based on 2,372 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Meta for Business's key features
GetApp's analysis of 377 verified user reviews collected between July 2021 and December 2024 identifies Meta for Business' most critical features and summarizes user sentiment about those features.
Reviewers appreciate Meta for Business's social promotion capabilities, highlighting its effectiveness in boosting posts and creating advertising campaigns. They find it valuable for targeting specific geographical areas and reaching local communities. Users report cost-effective pricing and the ability to set budgets for campaigns. They also mention the integration with Instagram and the ease of sharing posts, events, and promotions. However, some users note that the process can be complex and pricier compared to other platforms like Google Ads. Of the 187 Meta for Business users who gave detailed accounts of their use of Social Promotion, 96% rated this feature as important or highly important.
Soumaya E.
freelancer

Martin K.
IT Consultant
Reviewers indicate that Meta for Business's Activity/News Feed is useful for staying updated with relevant posts from friends, pages, and groups. They appreciate the AI-driven content that matches their interests and the ability to follow similar companies. Users find it helpful for advertising their business and engaging with their audience. However, some mention issues with repetitive content and the need for better notification settings. They also highlight the importance of real-time updates for effective marketing strategies. Of the 127 Meta for Business users who gave detailed accounts of their use of Activity/News Feed, 94% rated this feature as important or highly important.

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desmond a.
head of quality standards and accreditation
Saad U.
Doctor
Users report that Meta for Business's Real-Time Chat feature is highly efficient for communicating with customers and building personal relationships. They appreciate the ability to see when messages are read and when the other person is typing. Reviewers find it useful for sending and receiving files and images, and for integrating chat functions on websites. Some users mention the need for better notification systems and the occasional issue with unwanted messages from non-friends. Of the 119 Meta for Business users who gave detailed accounts of their use of Real-Time Chat, 90% rated this feature as important or highly important.
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Scott H.
Owner
Meagan A.
Crew
Reviewers highlight the convenience of Meta for Business's Multi-Account Management, allowing them to manage multiple accounts from one spot. They appreciate the ability to switch between profiles, pages, and groups without logging in and out. Users find it time-saving and efficient for managing comments, messages, and posts across Facebook, Instagram, and WhatsApp. However, some mention complications with recent changes requiring different logins for each account and the need for better integration between different account points. Of the 151 Meta for Business users who gave detailed accounts of their use of Multi-Account Management, 87% rated this feature as important or highly important.
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Carolyn S.
Office Manager
John S.
Manager
Reviewers find Meta for Business's Post Scheduling feature valuable for planning and organizing content in advance. They appreciate the ability to schedule posts for optimal times, ensuring consistent engagement with their audience. Users report that it saves time and allows them to focus on other tasks. They also like the option to visualize posts before publishing. However, some mention limitations on how far in advance posts can be scheduled and occasional issues with the scheduling system. Of the 146 Meta for Business users who gave detailed accounts of their use of Post Scheduling, 86% rated this feature as important or highly important.
See related user reviews
Ronnie T.
CEO
Asmar S.
Account Manager
Users appreciate Meta for Business's Automated Publishing feature for its ability to schedule and publish content automatically. They find it helpful for maintaining a consistent online presence and managing time effectively. Reviewers mention that it allows them to target their audience better and optimize advertisements. They also highlight the integration with Post Scheduling for increased efficiency. However, some users prefer manual publishing for more personalized content and note occasional issues with the automated system. Of the 135 Meta for Business users who gave detailed accounts of their use of Automated Publishing, 78% rated this feature as important or highly important.

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Keitumetse K.
Freelancer

Bed K.
Enineer
All Meta for Business features
Features rating:
Meta for Business alternatives
Meta for Business integrations (1,266)
Integrations rated by users
We looked at 2,372 user reviews to identify which products are mentioned as Meta for Business integrations and how users feel about them.
Integration rating: 4.8 (36)
“Instagram has more visual users where Meta has more content viewers so is really nice to be able to post in both at one time saving us the time of writing duplicate posts.”
“We use Instagram as another social media platform, meta allows us to monitor/control these at the same time.”
“It's easy to post on one and have it show up on both. I love that the posts are synced together. ”
“I connect Instagram to Meta Business Suite to make simultaneous posts on Facebook and Instagram.”
“A single ad can be published simultaneously on the two platforms with just a single click”
“You can track your posts, engagement, and social media reports in one dashboard.”
“Some features are limited in functionality. Others are not and are seamless.”
“Another large social platform that have the potential to grow my business. ”
Joseph O.
Owner
Integration rating: 4.5 (10)
“Integration with WordPress should be very important, as well as with other platforms, but as with many other things, not always works as expected.”
“We use the FB Chatbot plugin on WP and it allows us to chat directly with current and prospective clients without them having to connect via FB.”
“Automatic post scheduling, Automatic posting, Facebook followership, Facebook comments and Facebook share”

Pedro L.
CEO
Integration rating: 4.5 (8)
“WhatsApp integration is important because it helps you reach many more people who also use that application because of how easy and commercial it is.”
“Being another software from the same parent company, the combination of the duo complements each other's effort in reaching a wider market.”
“You can run message campaigns that are focused and drive more engagement for international customers.”

Paris L.
Administrator
Integration rating: 4.6 (7)
“The integration between Shopify and Meta is well done and allows to track performance as mush as possible.”
“Once the software is integrated onto the platform, one is able to better automate their ad posting. ”
Juliette P.
CEO
Integration rating: 5.0 (4)
“You can import your products right away from woocommerce and share them automatically in your facebook shop.”
“I have and manage woo-commerce stores so its important that they integrate for marketing purposes.”
Mariam A.
Owner
Integration rating: 5.0 (3)
“We love being able to integrate Canva with Meta because of how simple it makes it for us. Most of our scheduled posts are made in Canva, giving them a professional polished look with very minimal effort.”
“Create ads and posts on canva first then use them in META to post to Insta and FB.”
Jennifer K.
Office Administrator
Integration rating: 5.0 (2)
“Buffer allows us to schedule posts correctly and accurately, across all of our social media presence and is key in ensuring our content is scheduled easily and correctly.”
David C.
IT Engineer
Integration rating: 5.0 (2)
“Ability to leverage emails collected from Meta is important for all phases of the sales funnel”
Jose R.
Growth Marketing Manager
Integration rating: 2.0 (1)
“I'd like to nearly duplicate our newsletter on Facebook, instead it provides a clunky link to an ugly version of our newsletter.”
Michael M.
Partner
Integration rating: 5.0 (2)
Integration rating: 5.0 (1)
Meta for Business customer support
What do users say about Meta for Business customer support?
Customer support rating:
We analyzed 107 verified user reviews to identify positive and negative aspects of Meta for Business customer support.
A few users mention dedicated tech reps and punctual, friendly support during onboarding or setup.
A significant portion of users report slow response times, with days or weeks to hear back from support.
The majority of users find it difficult to reach a real person, often encountering bots or automated replies.
Widespread user sentiment highlights inconsistent solutions and unresolved issues after multiple contacts.
Support options
Training options
To see what individual users say about Meta for Business's customer support, check out the review snippets below.
“Great customer support that is very punctual and friendly and helps in any way.”
Stacy S.
house cleaner
“They classified my business as something it's not and restricted me from promoting until I gave them proof, but their customer service sucks because it takes days even weeks to talk to someone on the Facebook team to get it fixed.”
Sarah J.
Owner
“It has awful customer support that will either advise you cannot do things or just send you the link to the closest matching FAQ (IF you can actually get a hold of their support, that is).”
David C.
IT Engineer
Meta for Business FAQs
Meta for Business has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
These products have better value for money
Q. What is Meta for Business used for?
Facebook for Business provides personalized marketing plans, industry insights, step-by-step guidance, and more.
Q. What languages does Meta for Business support?
Meta for Business supports the following languages:
English
Q. Does Meta for Business support mobile devices?
Meta for Business supports the following devices:
Android
Q. Does Meta for Business offer an API?
No, Meta for Business does not have an API available.
Q. What other apps does Meta for Business integrate with?
Meta for Business integrates with the following applications:
WhatsApp, Zapier, WordPress, Instagram
Q. What level of support does Meta for Business offer?
Meta for Business offers the following support options:
FAQs/Forum, Knowledge Base
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