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Create custom forms for surveys & questionnaires

(73)

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Google Forms Features

Features Summary

Functionality

4.5

/5

10.8K

Total features

27

3 categories

Google Forms features

API
Access Controls/Permissions
Collaboration Tools
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Questions
Customizable Templates

Common features of Forms Automation software

A/B Testing
API
Access Controls/Permissions
Activity Dashboard
Address Validation
Alerts/Notifications
Approval Process Control
Autofill

Price starts from

Free

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.5

/5

10.8K

Price starts from

Free

Total Features

27

Unique features

  • No unique features

Functionality

4.6

/5

2.1K

Price starts from

39

Per month

Total Features

277

Features in Common

27

Unique features

  • HIPAA Compliant

  • For Municipal Offices

  • Watermarking

  • Activity Planning

Functionality

4.6

/5

838

Price starts from

Free

Total Features

48

Features in Common

12

Unique features

  • Commenting/Notes

  • Widgets

  • Preview Functionality

  • Landing Pages/Web Forms

Common Google Forms comparisons

Reviewers who mentioned features said:

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Tony S.

Marketing and Advertising, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Managing Customer Happiness with Google Forms

Reviewed 4 years ago

Using Google Forms is quick and easy. It's also free, so for companies on a budget you can build fantastic survey forms without having to pay for expensive systems. It's really easy to set up and really quick to deploy. I highly recommend this service o all my other clients.

Pros

Google Forms makes creating online forms a breeze. We use the forms for multiple purposes, but our main purpose is to collect and collate Customer Happiness Indices. It took me less than 10 minutes to set up a form and we tag it in the signature file of our customer support emails. What makes it really great is that I can see the individual entries, but I can also get a graphical representation of responses. This allows me to quickly glance over the results if I want a quick synopsis of how my team is doing, or I can do a deep-dive and see what's really going on inside.

Cons

One of the limitations on Google Forms is the lack of templates. This means that your forms can border on the boring. It would be really great if Google would provide more templates, or allow users to build and upload their own CSS templates (a bit advanced, I know), so that the forms fit in better with our corporate customer image.

SM
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Sandra M.

E-Learning, self-employed

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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Google Forms is not forgiving and not user friendly

Reviewed 4 years ago

Overall I have found Google Forms to be very cumbersome, unforgiving, not user friendly, and very time intensive. I can (and have) made simple mistakes where I allow for response receipts and student have sent my Form with all of the questions and answers to their friends. I have also made the mistake of not asking for their name. I was not able to identify who's response was who's, and students had to take the Form again. Because I was not in the Google Beta group, I did not have access to customer support to suggest changes to Forms. For the purpose of quizzes/ test, it is extremely time intensive to type every question, correct answer, wrong answer, and add photos. Other programs have teacher created content to choose from.

Pros

The most beneficial feature of Google Forms is its ability to automatically grade quizzes and populate Google Classroom with grades. I would not use Google Forms at all if it did not automatically grade. I also like the feature where I can edit the answers after students take the Quiz and it will change their grade. This saves me the time of changing all students grade if I made a mistake in the answer key.

Cons

1. I have learned that hard way that you MUST include a question with the students name and period, otherwise you won't be able to sort and find their responses. 2. I have to type every quiz and questions by hand. I realize that Google Forms has other purposes beside quizzes/ test for teachers, but it is far too time consuming now that we are juggling far more than we ever did. There are so many other...

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Verified reviewer

Marketing and Advertising, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best out there for Google Suite users

Reviewed 2 months ago

Simple, fast, functional and easy to integrate, if you're after a simple form or data capture tool that will easily integrate with your already existing platforms, this is it!

Pros

If you need a simple form that will work right out of the box and without leaving Google's ecosystem forms is definitely for you!

Cons

UI is very dated, it could also use with some more customisation options similar to others in the same category, there isn't much in terms of adding your own branding to it

EP
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Elijah P.

Computer Games, self-employed

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Google Forms is your next service for forms!

Reviewed a month ago

I personally enjoyed Google Forms. It was easy to setup and use right when I got it.

Pros

Google Forms is a very easy way to send out and sumbit forms or any kind of application.

Cons

I personally would have enjoyed it more if they would allow a more customizable layout and had a embed insertation so I can make sliders or unique answering forms.

VC
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Valerie C.

Environmental Services, 1,001-5,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Nice feature with Google

Reviewed 12 days ago

Easy to use and fill out then distribute

Pros

Customizable questions and easy ability to create/distribute

Cons

Not always accessible to those with no Google account

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Daniel B.

Retail, 51-200 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use and instill confidence

Reviewed 4 years ago

The biggest issue I had going in was that the team did not trust engagement surveys as in the past they were not anonymous and resulted in many employees feeling as though they were in trouble for their answers. Google allowed us to conduct the survey anonymously and many felt confident in that there was no way for us to identify who it was that submitted an answer!

Pros

For this, I loved how simple it was to setup, but how intuitive it was. We used it to conduct our annual engagement survey when I first started years ago, and building the questions, answers, and exporting the results were all relatively simple compared to most other software.

Cons

The hardest thing was honestly not that big of a deal, but it doesn't print the summary of results very cleanly. The page breaks often resulted in tables being cut off or not printing at all, but we were able to export the results to excel and build the tables that way, which allowed for greater customization.

JG
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Joshua G.

Nonprofit Organization Management, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Designing simplistic forms for different systems.

Reviewed 4 years ago

I utilize forms on a daily basis. We utilize the program for collecting data, documenting notes and reporting information, and also data collection that is easily trackable through Google Sheets. Forms provides the elegance and simplicity of the data collection while inputting the information into spreadsheets on the back end.

Pros

I love that Google Forms makes it easy to develop database information for almost anything that someone needs. We utilize Google forms to capture outcomes and to provide surveys for our users. It also allows us to develop data collection for outcomes that we need to obtain for grant writing purposes. Designing the forms are easy, intuitive, and takes no prior knowledge. The forms also provide tie ins with other Google programs such as Google Sheets.

Cons

There isn't much to dislike about the product. The simplistic and easy design does lack features that fall into more expensive programs; however, this is what allows the forms to be easily designed by anyone.

MS
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Madalyn S.

Religious Institutions, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Easy to set up, but not as intuitive as I had hoped

Reviewed 3 years ago

I would use it again for some things, or if I was in a pinch, but I'll be looking for a more robust solution long-term.

Pros

First of all, it's free to use with a Google Suite account. We used it because we already had Google Suite and needed to put a system for forms together rather quickly. The process for building the initial forms was easy enough. Google forms readily recognize the type of responses that would match the question you are asking (paragraph, multiple choice, etc.). This sped up the process of constructing the form itself. I also like that the responses are automatically deposited into a Google sheets spreadsheet where I can revisit results.

Cons

Several people have told me that they clicked "submit" and yet I have no record of their submission. Also, there's nowhere that shows when the form was sent and to whom. I wish there was a record of messages sent from the form. Also, when you send the form so that it shows in the email, and the recipient fills it out in their email, it opens a new browser tab where they have to click "submit" a second time for it to actually go through. There's not a lot of built-in data sorting tools to visualize, sort, and filter results.

MZ
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Muhammad Zubair S.

Computer Hardware, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Google Forms - A Simple and Smart Data Collection Tool

Reviewed 3 years ago

Our team uses Google Forms to create various types of data entry forms, quizzes, and surveys for our clients, who mainly look for a simple and less expensive solution for data collection.

Pros

- Google Forms has a comprehensive interface to create any sort of form within a very short time. - It comes with enhanced security and additional features when signed up with Google Workspace. - It is quite convenient to review real-time responses and information once the form is delivered to desired recipients. - There is a 'Preview' option to generate a preview and check the functionality of the data fields before further distribution to recipients. - The data collected through forms can easily be exported into a spreadsheet format and shared across the organization smoothly.

Cons

- The look and feel of the embedded forms in a website seem so generic, anyone can recognize that the forms are created with Google Forms. - There are very few or limited options to customize the forms in order to enhance the form design. - There are only four font styles, and no option to resize the fonts.

CC
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Courtney C.

Publishing, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A multi-functional marvel from Google!

Reviewed 3 years ago

I run an author services business and am an author and publisher myself, so I use Google Forms for a multitude of tasks! Order forms, surveys, blog tours, newsletter swaps, and sometimes even to quickly gather contact information for charity events and auctions! I would not be able to handle so many tasks as efficiently as I do without the help of Forms!

Pros

I love the flexibility of Google Forms. You can use a form for a variety of different data collecting tasks. Sign-ups for an event or newsletter, order forms for goods and services, surveys that let you know what your audience is feeling or what they would like to see. The possibilities really are endless! I also really find the graphs and metrics very helpful. I think the top reason I love Google Forms is that the data is so easily converted to Google Sheets which makes my life so much easier! Plus, it can be accessed anywhere!

Cons

There are a few aspects of Forms that could be improved upon. I know lots of times my clients complain about forms closing before they can submit if the user clicks any links inside the form. That can be very frustrating and lead to people signing up twice, or not having their information recorded at all. I would also love a place to set a social media share image so when the form is shared, more information about the form can be conveyed. The current social share image is hit or miss and can have trouble refreshing if you make changes. And lastly, I'd love a larger banner image at the top! It's hard to find images that work for such a wide and narrow dimension.

MM
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Michele M.

Legal Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Bang for Your Buck!

Reviewed a year ago

I have been a big fan of Google Forms for many years. It is easy to use, has many modern and integrable with MS Word.

Pros

I love the autosave to the cloud/drive feature. This way I do not have to remember to continuously save in order to not lose my content. The plethora of features rivals that of another popular word-processing software. The ease of use makes this product extremely user friendly.

Cons

The fact that I have to download to either a PDF in order to save to my desktop is a bit inconvenient.

AT
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Ankoun T.

Research, 201-500 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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It's awesome to have real-time access to and analysis of respondents' responses when gathering data.

Reviewed a year ago

It has an affordable price compared to the benefits to the organization.

Pros

It is an excellent tool for data collections. It is quite simple to design a form for our unique objective and launch it as well, thanks to the forms' simple interaction with our Google accounts. I used it for data collection for our research project. Possibility of creating a list of inquiries and anticipating a massive amount of organized, real-time responses.

Cons

It doesn't offer as many customization choices as other form firms do to make your forms look distinctive.It can be challenging for some sorts of research since users are restricted in the question and answer formats that are permitted.

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Malinda S.

Government Relations, 51-200 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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The best data collection software

Reviewed 5 years ago

Google forms is one of my favorite data collection software which I have been using for two years. As a station master, I need to get feedback from my co-workers and passengers regarding the service that we provide to passengers and as a government company, how railway system affect to its employees and what opportunities they have gained. That feedback really really matters. and it is a fundamental pillar of a successful company. I can easily gather data from a large crowd using google forms and those data can be analyzed using google sheets. So my overall experience of using google forms is really positive as this software highly impact to the growth of railway system.

Pros

Few years back I used paper feedback submission forms to collect data. Those days I had to print questions in papers and it takes a considerable time to fill a form. So that most of the passengers don't spend their time to write in a question paper. Then google forms came in to the picture and it converted the physical paper into a completely digital system. It reduces the paperwork a lot. Also passengers...

Cons

I have experienced that the design customization capabilities of google docs are somewhat limited. It would be great if there are multiple ready to use templates and rich text editing ability available for google forms. Other than that I am totally satisfied with the service that the google forms providing for us.

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Verified reviewer

Financial Services, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Survey through Google forms

Reviewed 4 years ago

Google forms has helped for surveys and data collection through online platform. It is easy and has saves times and money for preparing different forms. Google forms is connected with Google sheet Gmail and so on which makes it more effective tool for data collection. Google forms is useful and helpful app for surveyors. Overall the experience with Google form is very remembering as it has helped a lot for completion of school projects. I have suggested my friends to use Google forms. But I hope I would have enjoy more if it would have update its features. Google forms are best of it type for collecting responses from online respondents.

Pros

Google forms are useful for the researchers, students, surveyors and others for collecting data from the respondents. It is useful for the students while doing their projects for fulfilling academic activities. The forms can be share through Gmail, messenger and other mode. This helps for respondents to fill form as per their convenience. Google forms are easy to prepare. We can ask objective...

Cons

Google forms can be better as it lack some functions. It is not allowed to change fonts of questions as per the user. While asking multiple choice questions it is difficult to manage row and column width and length. Google forms are not for preparing likert scale questions. It can improve the choice on questions type. It has limited the user to ask specified structure question. We cannot customize the scale,alignment ,font colour, font style, and size of Google forms. It is limited to insert of photos ,videos as we cannot insert box and other shapes and arts. Google forms has limited customization. Google forms is limited only to online respondents.

HM
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Hafiz Muhammad H.

Internet, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Google forums especial characteristics

Reviewed 3 years ago

Google forums are the best application for any organization and company because it is a good source of getting and gathering information or data from various Persons. Like the user can not write the text of more than 5kb. Also, the user can not upload the picture more than 2MB. A file size bigger than these recommendations can not upload on the Google forums. I face difficulty using this application....

Pros

Google forums are the software that allows getting required information in detail. Many companies and industries use Google forums to get essential information through a single click. The first and foremost reason for using the Google forums is that it is a free online tool. The thing is that this tool is the cost of free. Any person or organization can get the required or recommended information of...

Cons

The first and foremost thing about Google forums is that I can't use this application without access to the internet. Sometimes, I am present at a place where I can not have internet connections; I face difficulty using this application. In other words, this application can no longer run if I have weak signals issues. I am an advanced user of using different graphic design programs. I face difficulty...

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Aman K.

Chemicals, 5,001-10,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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google form

Reviewed 2 years ago

Google Forms is a well-liked and frequently used tool that allows users to create customized surveys, questionnaires, and feedback forms with ease and flexibility. The tool's collaboration features enable multiple users to work on the same form simultaneously, which is especially useful for team projects or situations where input is needed from various sources.

Pros

Google Forms is a versatile and powerful tool that can be used for a variety of purposes, from conducting market research to gathering feedback from customers or employees.One of the biggest advantages of using Google Forms is its simplicity and ease of use. It offers a user-friendly interface that makes it easy to create and customize forms, even for users who are not technically savvy.

Cons

1. A drawback of Google Forms is that it has limited options for customization of the form's design and layout. Although users have the ability to adjust color and font, they may find it difficult to create custom layouts beyond the predefined templates provided by the software.2. While Google Forms provides advanced features like conditional logic and question branching for creating complex surveys...

IA
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Isaac A.

Architecture & Planning, 201-500 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best way to collect information and analyze it thanks to Google Forms surveys

Reviewed a year ago

I am an architecture student and I was an intern in a company assigned by my university as part of the pre-professional internship required here where I was assigned to a marketing group to learn how this department operates and also to provide options from my point of view. of view, so to arrive at this I used Google Forms for data collection and to obtain valuable information. To get there, I had...

Pros

What I liked the most about using this tool was its intuitive and easy-to-use interface, because when I was conducting surveys with other students from my university, creating them was very easy and it was not necessary to look for operating information from other places, it also has a wide range of question options, whether they are multiple-choice questions or scale-type questions, since google forms...

Cons

In itself, I felt delighted and comfortable with this tool, however if I would have liked more visual customization options to be added, although you can add images and change the basic colors, it would be much more comfortable and dynamic to have more control over the general appearance of the surveys.

CM
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Caroline M.

Accounting, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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A simple and awesome tool for data collection by Google

Reviewed a year ago

Overall, Google Forms is a great free to use tool by Google. I am so glad Google came up with the idea.

Pros

I have used Google Forms for quite a long time now to do different things related to data collection and online surveys, quizzes and feedback collection. It is has a user friendly interface and is quite easy to use . I would say anyone can quickly create a google form for a particular use in a matter of minutes. It is easily customizable and offers a variety of different data collection options...

Cons

- Google Forms may not have some advanced features for data collection and analysis.- If your target users do not have an internet connection, this may pause as a challenge.

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Dayana R.

Information Technology and Services, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Google Forms facilitates real-time data capture and analysis

Reviewed a year ago

Google Forms has been characterized as a very useful tool for capturing data for analysis, you only need to have a Google account to access this tool which thanks to its ease of creating forms and in turn the way to share them either via email, sms or social networks, can reach a large number of users from which it seeks to capture the desired information, this is very helpful because based on the analysis you can make decisions based on the results obtained, Google Forms greatly facilitates our daily work.

Pros

I love Google Forms because it has been a support tool in my work for more than 5 years, this tool is very versatile and easy to use and implement to the point that anyone with basic knowledge can make use of this without any problem getting much out of it, its versatility has allowed the use in both operational and commercial areas either interacting with technicians repairers of services or with...

Cons

Having clear that Google Forms offers us a number of customization alternatives in terms of type of questions and answers, it is also clear that the customization layer is not fully implemented to the point that it has very few fonts and colors compared to other similar tools, however, this detail does not detract from the extensive functionality offered making it one of the strongest alternatives on the market.

Wk
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Winigah k.

Transportation/Trucking/Railroad, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The essential tool for creating effective online forms!

Reviewed a year ago

My experience with Google Forms is very good. It is a very convenient and easy to use tool for creating online forms, surveys, sign-ups, etc. for different purposes. Designing and customizing forms is simple and intuitive, with a variety of templates and themes available to suit different needs and tastes. In addition, Google Forms offers great flexibility with question types such as multiple choice, checkboxes, dropdowns, sections, images and videos. Tracking responses is simple and convenient, and you can view and analyze the data in real time, or export it to CSV files, Google Sheets or other applications. Finally, Google Forms is a free online tool that anyone can use without downloading or installing any additional software .I recommend it

Pros

Here are three good advantages of google form in addition to being a free tool: 1 - Ease of use: Google Forms is a very easy to use tool for creating online forms. It has an intuitive user interface, plenty of customization options and pre-designed form templates, making it a great choice for beginners.2 - Question flexibility : Google Forms offers a lot of flexibility in terms of question types,...

Cons

The only drawback for me is that you need the internet connection before using it, which is annoying when there are connection bugs - Please fix this for me.

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Gary H.

Machinery, 201-500 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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An extremely capable, flexible forms & survey solution

Reviewed 2 years ago

Overall, our team has found Forms to be an extremely capable and well-thought-out survey and data collection solution. Having used other survey platforms like Qualitrics and SurveyMonkey, I think google Forms is a little easier to figure out and use. While features and functionality are a bit limited, we've found it to be a great tool for internal polling and comms.

Pros

I love how easy Google Forms is to use and how well-integrated it is with our other Google products. I can easily create a form, share it with colleagues, edit it collaboratively, and publish it. Customization is extremely easy and the amount of capability the software has is just what we need.

Cons

Since this is a free solution, white labeling is not possible with the base version of Google Forms. While this is not a deal breaker, it does limit how much you can use the product externally and in customer-facing roles. As a result, URLs are Google-based domains and deeper customization is sort of limited beyond changing the colors and adding a header photo.

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Lewis K.

Automotive, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Google Forms: Easy, Efficient, and Joyful!

Reviewed 2 years ago

Supply chain management: I have used Google Forms to collect data on inventory levels, delivery schedules, and other important supply chain metrics. This information can then be analyzed to optimize operations and improve efficiency.

Pros

What did I like most about the software?I was really impressed with the user-friendly interface and the wide range of customization options. It made it so easy for me to create professional-looking forms and surveys.Another standout feature for me was the real-time data collection and analysis. It made it simple for me to see the results and understand the insights I gained from my surveys.Is it easy...

Cons

While there are many things to love about Google Forms, there are also a few areas for improvement. One aspect that I would like to see improved is the limited styling options for form and survey design. While there are some customization options available, there is room for more advanced design options for those looking to create truly unique and branded forms.Another area for improvement is the limited...

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Verified reviewer

E-Learning, 501-1,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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If you are a data person, you need Google Forms.

Reviewed 2 years ago

It is a really good application that revolves around data, gathered from surveys, questionnaires, getting feedback, seeking testimonials with a very easy to learn curve for all, along with the integration of Google Sheets that just makes things so simpler without needing to download external analytics software.

Pros

It is so simple to use and can be accessed easily by anyone, not necessarily just a tech or a IT guy. One of the best part is customizing the forms according to the use-case, where me and my team mainly use it to send out surveys and feedback forms with our target audience being the learners, also exporting that information gathered seamlessly to Google Sheets for further Data Cleansing, Data Exploration and Analytics to gather insights. Been using it from the past 3 years and so far it has been part of my daily work routine.

Cons

There is a missing feature of integrating a payment gateway of some sort within the form as it would really be helpful for a lot of people who deal with transactions, example courses, webinars, seminars etc...Can only push data into Google sheets currently and cannot automatically dump this data into pdf sadly.

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Faisal Faruque R.

Computer Software, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Data Collection Is Now Easier Than Ever With Google Forms!

Reviewed 3 years ago

For my digital marketing agency, I have to collect data from the audiences. So, I was looking for a solution that will let me do that without going through a steep learning curve. Then I found Google Forms which is completely free. But that doesn't make it inferior to other form builders. It is quite capable with all the necessary features. Besides, the forms are responsive and it loads fast on any kind of network connection. I am quite impressed with the overall experience.

Pros

The user-friendly interface is the key feature of Google Forms. No matter what your background is, you can create beautiful forms with this tool. You can master this tool within a couple of hours. Also, it offers a bunch of features completely free of cost. I know that there are some other tools that offer more flexibility in terms of layout and design. But those are too costly and Google Forms is enough for most users out there. Also, it integrates nicely with other Google services such as Drive, Sheets, etc so that you can keep all your collected data organized.

Cons

Nothing is perfect in this world. But I must say that Google Forms is nearly perfect with all the necessary features. If this tool had the feature of updating records that would be great. Also, I don't really like the plain design of the forms.

WB
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Whit B.

Higher Education, 51-200 employees

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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A not-perfect-but-good-enough-and-free form builder

Reviewed 3 years ago

We use Google forms for anything that requires that we capture multiple fields of data. We use it for travel abroad applications, updating personal information, surveys and exhibition submissions. We typically embed the forms on our website and they look rather nice. We set up notifications to the appropriate collaborators so that they can be notified when the form is filled out.

Pros

Google Forms is our go-to for form building, even as an institution of higher education. We are a Google school and use the G-Suite for email, file storage, word processing, spreadsheets, and presentations so it is natural that Google Forms fits into the workflow. The forms are really easy to set up with many different question types to choose from to build your form. The data loads directly to a Google Sheet which makes it easy to sort and review. Files that are submitted through the forms are also stored in Google Drive and access to these files can be limited.

Cons

There is not a lot of flexibility in the look and feel of a Google Form. We embed a lot of forms on our website and our internally facing intranet. They all look like Google Forms. They are not ugly but they are also not beautiful.