Lucky Orange Pricing Plan & Cost Guide

Lucky Orange

All-in-one conversion optimization suite for website owners

4.63/5 (65 reviews)

Lucky Orange Pricing

Starting from: $10.00/month

Pricing model: Free, Subscription

Free Trial: Available

Starter: $10 per month

Small Business: $20 per month

Medium: $50 per month

Large: $100 per month

Enterprise: contact Lucky Orange

1 year: 10% off

2 years: 30% off

Competitors Pricing

JotForm

Starting from: 29.00/month
Pricing model: Free, Subscription
Free Trial: Available (No Credit Card required)

BigCommerce

Starting from: 29.95/month
Pricing model: Subscription
Free Trial: Available

Salsify

Pricing model: Subscription
Free Trial: Available

Stripe

Starting from: 0.30

Lucky Orange Pricing Reviews

Pros

  • Lucky orange is phenomenal at showing live guest engagement. This has additionaly assisted me with developing and contact a greater crowd and monitor my progress.Kosara K.Read the full review
  • I love pretty much everything about Lucky Orange from the heatmaps to the Hubspot integration.Verified ReviewerRead the full review
  • I am so happy with lucky orange. I have learned a lot and have been able to give my clients a lot of information that I didn't expect to see otherwise.Tana C.Read the full review

Cons

  • Sometimes there is misattribution and gives you wrong data. The data can also not provide really valuable insight, for example they customer is just moving quickly through the site.Verified ReviewerRead the full review
  • It was difficult to work with, and the numbers were widely different depending on how many clicks actually loaded.Verified ReviewerRead the full review
  • Filtering didn't work very well. Also when you have a lot of visitors on a website it's very hard to look all these videos located in one place.Jovan M.Read the full review
98%
recommended this to a friend or a colleague

15 reviewers had the following to say about Lucky Orange's pricing:

Chris C.

Best budget heatmapping tool

Used monthly for 1-2 years
Reviewed 2021-01-14
Review Source: Capterra

Absolutely flawless at the current price point. Lucky Orange offers just about everything you'd expect from more expensive competitors.

Pros
It's difficult to slate the platform considering the price point - Lucky Orange is by far the most affordable (and probably best value for money) heatmapping tool out there. It does everything you need, from heatmapping, mouse tracking, funnel and form analytics. Regular email reports are incredibly helpful.

Cons
Reports load slowly and general use is pretty clunky and frustrating; there's a lot of work that could be done from a UX perspective on the platform. That being said, the tool is easy to learn, and reports are simple to understand.

Response from Lucky Orange


Thank you for your review, Chris! We strive to provide a great product at an affordable cost to our customers and excited to hear we are meeting your business's needs. We appreciate your review, and happy tracking!

Cheers - Justin from Lucky Orange

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 7/10

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Anonymous

Great tool that is worth the price

Used occasionally for less than 6 months
Reviewed 2021-02-05
Review Source: Capterra

Great to use, gives good insights, just missing key feature we needed

Pros
Compared to its competitors, this is such an easy to use tool that delivers great value for the price. Fast to deploy and really user friendly.

Cons
AS with some competitors, it misses some CRO features that the typical user would also want - specifically adding an AB test capability. If it had that, it would be fantastic

Response from Lucky Orange


Thank you for your review! We're thrilled that you've been able to get so much from Lucky Orange insights. When you see exactly what your visitors are doing and experiencing on your website, you have the information you need to grow your business. Don't hesitate to reach out should I or my team be able to assist you in any way. Happy tracking!

Cheers - Justin from Lucky Orange

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Anonymous

Best heat mapping for the money

Used daily for less than 6 months
Reviewed 2020-09-19
Review Source: Capterra

Lucky Orange has provided us with the heat mapping tool we need to gather more insight regarding how users are using our web pages.

Pros
The best part is the price. Lucky Orange is much more affordable than other heat mapping tools. It's also better. The heat maps are more reliable, show more data, and better capture the web page. Finally, as an agency, we also love that we can keep all of our clients under one account without paying for them each separately.

Cons
The only thing I would request is better flexibility in creating filters for heatmaps and visitor recordings. Otherwise, this tool does everything I need it to do.

Response from Lucky Orange


We love to hear that getting a front seat to a website's online interactions has been just what you needed to grow conversions and business for your agency and your clients. When you can understand what's preventing a positive customer experience, you can make real-time changes that result in happier customers (and clients). Thanks for this five-star review! Always here if you need anything from our team!

Cheers - Justin from Lucky Orange

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Sayam K.

Great value for marketeers with limited time and budget

Used daily for 6-12 months
Reviewed 2020-04-15
Review Source: Capterra

I was looking for a simple and affordable tech to help assist our conversion optimization goals. Honestly, I did test out its competitors like VWO and Optimizely which are certainly loaded with some great features, glorified UI and excellent support, but all that also accompanies hefty monthly subscription cost and implementation time. If your marketing goals are clear and you want the product to start getting the job done fast and efficient, Lucky orange is your value for money.

Pros
I came across Lucky Orange while browsing on the internet for tools to help assist our conversion optimization goals. I decided to give it a shot and was already impressed by how simple they made its setup and get started. Took me 10 minutes to link it up with our landing pages and another 10 to setup the dashboard. The recordings feature is great, but the quality of the live view of visitors on website is phenomenal. I love the dashboard, especially the ability to create multiple funnels and observe their performances through their daily or weekly auto-generated reports via email.

Cons
It's quite evident that UI isn't their most important focus. It's definitely trailing in the branding game of today's b2b saas products. But if one is ok to overlook the glorification of software elements, the core of the product is strong and gets the job done. It skipped tagging from some recordings from time to time, but I reached out to their support team and they immediately helped us fix it.

Response from Lucky Orange


Thanks for the review, Sayam! We're thrilled you've been able to leverage Lucky Orange to help improve your website and drive more conversions. Having your website statistics and visitor behavior in one tool helps your business make the best decisions for your customers. Thank you for this five-star review! Happy tracking!

Cheers - Justin from Lucky Orange

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Florin P.

Great setup for startup companies, know your user and convert them

Used weekly for 2+ years
Reviewed 2018-06-21
Review Source: Capterra

Pros
first month free, and then also the second one. Great price for each user compared to other Funnels and "hotness" of page

Cons
It uses javascript and not all the content the viewer sees is also displayed ( refering to dynamic content generated for user, not available for administrator to view )

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Nikhil G.

Want heatmaps for your ecommerce, go for lucky orange

Used weekly for 6-12 months
Reviewed 2020-04-28
Review Source: Capterra

It's affordable and best.

Pros
Very easy to use interface and even the funnel feature is very useful for e-commerce.

Cons
I don't see a lot of cons, but maybe adding things like angry clicks is a good idea.

Response from Lucky Orange


Glad to hear you've been able to get such use from dynamic heatmaps, conversion funnels and the rest of Lucky Orange features! We love giving our users the tools to grow their businesses and improve their websites. Thanks for your feedback and happy tracking!

Cheers - Justin from Lucky Orange

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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tom k.

Awesome product

Used daily for less than 6 months
Reviewed 2018-09-11
Review Source: Capterra

Great product, awesome support, easy to setup/configure and helping on my ecomm stores already.

Pros
Easy to install, feature packed, very affordable

Cons
None yet, love it! Takes a little time to setup and configure to get the full benefit, but super simple to configure and support is great.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Easy User Interface Testing

Used occasionally for 6-12 months
Reviewed 2019-03-26
Review Source: Capterra

Pros
This is a fabulous tool for making your website work better. Takes videos of how your users interact with your website.

Cons
It's a little spendy for my liking. It's a great product, but for the price I only use it when I need to solve a problem, then stop my account.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Orange you glad you use heatmaps (and more)

Used daily for less than 6 months
Reviewed 2019-12-10
Review Source: Capterra

I have loved this software and am considering adding it to all of our organization's websites for the upcoming year. It is reasonably priced and you get so much out of it for both web and marketing strategies. It had helped build a much richer story beyond our Google Analytics dashboards!

Pros
I love pretty much everything about Lucky Orange from the heatmaps to the Hubspot integration. We have used it briefly to see how it might help us with content strategy and correcting some website navigation issues, however, the marketing potential with this tool is pretty great. We are considering how this can help us reach and connect with our visitors.

Cons
It feels invasive (on behalf of the visitor) at first. There's a lot revealed in watching users in real-time. The information we've learned has been crucial to fixing our website though. A strong and transparent privacy policy is a must with this product.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 9/10

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Andrew M.

Awesome for heatmaps, scroll and click data

Used daily for 2+ years
Reviewed 2020-03-16
Review Source: Capterra

We use Lucky Orange regularly to look at a users experience on our website and to make changes to enhance the user experience and increase conversion rates. As a marketer not using a tool like Lucky Orange is providing a disservice to your marketing.

Pros
The interface to get heatmaps, scroll data, click data, form completions etc. is the best on the market from the products that I have tried which include Crazy Egg and Hotjar. With Lucky Orange you don't have to pre-setup the URL's you want to track. You can simply look at any URL on your domain and look at the data for a rolling period of time. You do have to set up some elements but overall not having to worry about setting up specific URL's is a awesome feature of the product.

Cons
Although the feature of not having to select the URL's you want to track like competitors there are some negatives to this feature. Lucky Orange price plans have rolling days and total domain page view limits. This makes it difficult to go back and look at specific windows based on your price plan because data is rolling. If you run out of page views you need to increase your plan moving forward or not have all data present to make a decision from. Other products make it easier to look at historical data for a period but you have to be diligent on what you want to track. There are pros and cons to both scenarios.

Response from Lucky Orange


Thank you for your kind review, Andrew! We love to hear that Lucky Orange has given you that front row seat to user experience to make changes that impact your bottom line. Let me know if there's anything I can do to assist you.

Cheers - Justin from Lucky Orange

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

User usage recordings are the best

Used daily for 1-2 years
Reviewed 2019-11-16
Review Source: Capterra

Pros
You can see what the users did on your landing or webpage or web app, just like a video. You see where it clicked and notice any strange behavior that could be improved on your side to avoid it.

Cons
The time it stores your data... with the small plan you get a month, you can add additional months incresing the price of the plan. Also, all the plans have the same features (all), there are no smaller plans with less features (I just use the recordings and the basic analytics, but it has chat popups, heatmaps, survey popups)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Collin W.

Great product with great customer platform

Used daily for 1-2 years
Reviewed 2020-04-15
Review Source: Capterra

These guys are great from platform implementation to continued customer service I am not a tech person and I can instantly tell when a tech company puts customer service before profits because they understand when I have questions it will take some additional time to answer my questions and these guys from day one have done exactly that very pleased with them.

Pros
Easy to setup and begin to use for the purpose of installing. I did not need to become an expert to utilize this software in a way that instantly added value to our web site build out.

Cons
It would be nice for a fast way to block IP address' which there may be but I have not done enough research to verify. Sometimes I notice our own IP's often which I know can be blocked but just a quick button to do so would be nice.

Response from Lucky Orange


Thanks for the review, Collin! As our founders have always said, you shouldn't need a Ph.D. in data analytics to recognize why people aren't converting. Love to hear that you've been able to get so much value and insight from Lucky Orange and use it to grow your website. We're always here to help if you need it!

Cheers - Justin from Lucky Orange


P.S. You can block your own IP address from being tracked. Here's the help documentation to guide you through the process: (https://help.luckyorange.com/article/30-can-i-block-my-own-ip-address-from-being-tracked-on-my-site). If you email support@luckyorange.com, we can also take you through the steps.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Patrick M.

Solid heat-mapping and analytics tool

Used weekly for 1-2 years
Reviewed 2019-05-20
Review Source: Capterra

We have used the heat maps and recordings to redesign and prove out numerous page and entire website redesigns. Lucky Orange provides the factual backing to make decisions about user experience, and to verify that positive change has resulted.

Pros
Hands down, the heat-mapping and recordings. They are integral parts of our user experience efforts to see how users are interacting with various pages on our websites and other digital tools. The heat maps are great for a high level glance, and the recordings let you literally watch what specific users were doing.

Cons
The analytics are basically the same as what you will see on Google Analytics. There's just not much added value to sway you away from using Google's reporting, but there still a good bit here to keep you from absolutely having to login to both tools in many cases.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Stuart B.

Get daily stats on your users, plus watch videos of what they do on your site

Used weekly for less than 6 months
Reviewed 2016-12-06
Review Source: Capterra

I was blown away by the ability of Lucky Orange to record users on my site so that I could basically watch what they are doing and follow them along as they look over my site. It's awesome because it shows me where they drop off and where they lose interest, and I can figure out how to improve the site. You can tag users by certain actions, for example, you could watch just videos of visitors who start to checkout but then abandon their cart, which would let you watch their actions and figure out how to keep them from doing that. It's insight into user actions that you can't get any other way really.

Pros
The most remarkable thing is that it's so affordable. I like the daily review emails because it's a really easy way to keep an eye on how my traffic is and where it's coming from, compared to the day before. The videos of users on my site are pretty amazing too.

Cons
If you have a lot of visitors, then you have a LOT of videos to go over.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Raad K.

BEST app to understand why your customers aren't converting

Used weekly for 6-12 months
Reviewed 2020-04-13
Review Source: Capterra

Pros
I thought I had a store with fantastic user experience based on my previous shopify stores, but turns out what I learned so far doesn't apply to all stores... For example, the upsell on my cart's page doesn't show on certain devices unless the user scrolls down (and I wanted it to be visible immediately), another example has to do with older age groups (main audience for one of my stores) as they didn't realize there are more images for the product that they can see by simply swiping left or right, this made them keep on changing the variants to view the product in its other colors (it was a problem with a specific theme, so I added a swipe icon on the first image)... At first I thought their monthly price is not within my budget as I didn't need the app often, so I paid $50 for a limited lifetime deal with some other app, only to realize later on that I use it way more often than I originally thought, AND no one masters the app like Lucky Orange starting with its features, functionality, ease of use, speed, and ending with its super amazing support team. Thank you for such a great app :)

Cons
The only thing is probably have my own device(s) excluded from the recordings, not sure if that's available or not - didn't look up their help section.

Response from Lucky Orange


These are words we love to hear! Getting that front row seat to customers' online behaviors can provide invaluable insights to improving your website. Thank you for your kind review, Raad! As you continue to use Lucky Orange, I'm here to help if you have any more questions or need assistance in any way.

Cheers - Justin from Lucky Orange

P.S. You can block your own IP address from being tracked. Here's the help guide (https://help.luckyorange.com/article/30-can-i-block-my-own-ip-address-from-being-tracked-on-my-site). If you email into support@luckyorange.com, we can also take you through the steps.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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