App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
Learn why GetApp is free
Rating criteria
Reviews by rating
Recommended
Cassidy H.
Artist
Entertainment, 11-50 employees
Review source
Transcript
Cassidy H.: Hey, what's going on? I'm Cassidy, I'm an artist. I give PayPal a five out of five stars....
Mical B.
OWNER
Health, Wellness and Fitness, 1-10 employees
Review source
Transcript
Mical: Hi, my name is Mical, I'm a small business owner, and my rating for PayPal is five. For more reviews,...
Emeka O.
Information Technology and Services, 1-10 employees
Used other for 2+ years
Review source
Share this review:
I use PayPal to make payments for goods and services for my business. It's also used to accept payments. Generally, PayPal is a cool payment processor.
I like PayPal for some reasons. Among the reasons for which I like PayPal include: 1. Ability to make payments without exposing my credit card details: Credit card fraud and identity theft is a trending menace nowadays. One is at a very high risk of having his/her credit card information stolen when the card is used on insecure websites. With PayPal I don't have to bother about my credit card information...
I have some problems with PayPal. One of the problems is that PayPal is not available is some countries, and this is a limitation to expanding to such countries. Secondly, PayPal have an history of limiting people's accounts for some hard to understand reasons. The issue is that once an account is limited, it is very hard or impossible to get back the money in the account.
Suzan P.
Management Consulting, 1-10 employees
Used daily for 2+ years
Review source
Share this review:
Overall, I've been a customer of paypal for over 10 years. I like their invoicing system, and how it tracks everything for you. It gives ease of access when you go into Paypal and you need to search for and track payment or invoice records. That's awesome. I am not a fan of the customer service that paypal has. Each time I call for help to try to fix an issue I'm having, I end up getting off the...
I like a couple things about Paypal. I mostly like the mobile app that they offer, because it gives you ease of access when your on the go. I also like that Paypal has started integrating new partnerships like Venmo. I really like how easy and instantly you're able to transfer paypal funds into your bank account.
With the new partnership/integrated apps that they have, like Venmo, and Greendot, they aren't a two-way street. For instance, you can't transfer money from Venmo over to paypal, or at least I tried, and it was extremely confusing how they have everything set up.
Andres M.
Consumer Goods, 1,001-5,000 employees
Used daily for 2+ years
Review source
Share this review:
I recently had a very positive experience with PayPal. I needed to make a payment to a company overseas, and PayPal made it easy to do so. The transaction was completed quickly and securely, and I received a confirmation email right away. I appreciated the flexibility of being able to link my credit card to my PayPal account, and I also found the transaction fees to be reasonable. Overall, I was impressed with how simple and efficient the whole process was, and I will definitely be using PayPal for future online payments.
Convenience: PayPal is an extremely convenient way to make and receive payments. It is widely accepted and can be used to make payments on a variety of websites.Security: PayPal uses advanced security measures to protect its users from fraud and identity theft. Transactions are encrypted and PayPal monitors all activity for suspicious behavior.Speed: Transactions on PayPal are fast, and payments can be received instantly.Flexibility: PayPal allows users to link multiple bank accounts and credit cards, giving them flexibility in how they make and receive payments.International transactions: PayPal supports transactions in multiple currencies, making it easy to send and receive payments across borders.
Fees: PayPal charges fees for certain types of transactions, including international transactions and transactions involving currency conversion. These fees can add up quickly, especially for businesses that use PayPal frequently.Customer service: PayPal's customer service can be slow to respond, and some users have reported difficulty in resolving issues.Account freezes: PayPal has been known to freeze...
Verified reviewer
Consumer Goods, self-employed
Used daily for 2+ years
Review source
Share this review:
We are integrating out to a more user-friendly model.
It is widely known and trusted, at the time of initial purchase it was one of the only products available.
It is cumbersome to use, not accessible across all platforms, poor book-keeping crossover. Customer service is underwhelming
Neel P.
Retail, 1-10 employees
Used monthly for 2+ years
Review source
Share this review:
my overall experience with PayPal is great it is easy to work with.
What I liked most about this software is that it makes online purchasing easy and time saving.
What I like least about this software is that they charge a fee on big transactions
Anthony C.
Electrical/Electronic Manufacturing, 1,001-5,000 employees
Used weekly for 2+ years
Review source
Share this review:
I had the chance to work with PayPal on some projects while an intern in the IT department at my university. According to my experience, PayPal is a reliable and secure online payment option that works well with other electronic cash systems. Additionally, its user-friendly interface makes integration and usage simple for users. But I also discovered that PayPal can be expensive for small businesses, which might be a barrier to its adoption.
Millions of users throughout the world have found PayPal to be an effective online payment service that has streamlined the payment process. Users of PayPal can quickly send and receive payments as well as fund transactions using credit or debit cards. PayPal also provides buyer and seller protection in the event of a dispute, enhancing the security and confidence of online transactions. Additionally user-friendly and intuitive, the PayPal mobile app enables users to manage their transactions while on the go.
PayPal has some shortcomings while being a practical and user-friendly online payment option. First of all, especially for small enterprises, transaction fees can be extremely hefty. Additionally, the time it takes for money in a PayPal account to transfer to a bank account can be problematic for people who need access to their money right away. Last but not least, PayPal's ability to serve as a global solution is constrained by constraints on the nations and currencies it supports.
Verified reviewer
Marketing and Advertising, self-employed
Used weekly for 2+ years
Review source
Share this review:
As a freelancer, I like to keep things super simple. PayPal makes it easy for me to get paid and also make payments for business-related expenses. I also love the freedom of moving away from traditional checks so I don't have to leave my home office to deposit them.
I love how easy PayPal is to use. I use it to get paid by clients as well as to do business with smaller businesses. I like that it's accepted almost everywhere now as an alternate form of payment. I use the app for mobile payments on an almost weekly basis and love it. I find it way easier to use than navigating a payment app through my bank. It's also awesome to get rewarded for using PayPal at certain stores. Every penny counts, so I love getting points to redeem on future purchases.
It's sometimes frustrating to have to pay fees on certain transactions.
Verified reviewer
Individual & Family Services, self-employed
Used daily for 2+ years
Review source
Share this review:
Very good
Mobile access, cash back is #1, easy sending methods, amd bitcoin and cryptocurrency options
High chargeback fees, fees can get confusing, withdrawing from bank acct takes awhile
Mohamed E.
Information Technology and Services, 1-10 employees
Used weekly for 2+ years
Review source
Share this review:
straightforward e-commerce platform integration.Customers may buy with assurance knowing that Paypal handles payments.
My consumers can buy safely and confidently with Paypal since they are covered.Almost any e-commerce platform or shopping cart can be integrated with Paypal.Millions of people trust Paypal, which is the industry standard.
Processing rates are somewhat higher than those of rivals.
Verified reviewer
Animation, 1-10 employees
Used weekly for 2+ years
Review source
Share this review:
I like to use PayPal in my business
I like to deal easily using Paypal and buy and pay everything with it
I have been using Paypal for 5 years, and I hope I will continue to use it all the time
Claude F.
Retail, 1-10 employees
Used daily for 2+ years
Review source
Share this review:
To sum it all, paypal is the best online bank system because of its very strong security. It is almost impossible for scammers to steal your money if you use paypal as means of payment
Everyone knows paypal as the most secured online banking system or escrow system. They give scammers a nightmare. Scammers cannot steal your money if you use paypal as a payment processor. I also love the aspect that they support business to grow by giving them business credits or business loans. The user interface is also straight forward and easy to use. It is also a very fast, reliable and secure way of sending money to anybody in the world. They also have a good customer service, who are very nice to customers. They are constantly bringing in new features into the platform like cryptocurrency trading. I also love the face that you can buy an item and pay in 4 different installments. The list goes on ...
Overall, I do not have any issues with paypal. Sometimes, they are to strict to a point where they may limit or suspend your account after you initiate a huge transaction. This is something good, but they take almost a week to restore your account. A week is a long time and it may affect a business
Caitlyn R.
Entertainment, 1-10 employees
Used weekly for 2+ years
Review source
Share this review:
My overall experience with PayPal has been a pretty good one. I have used it for multiple things, as I am sure many people have. It was something I familiarized myself with when I started selling items on eBay, then when I moved on to doing other forms of eCommerce, as well as person to person payments. It has served me very well. As I titled this review, it is the old faithful payment processing platform. Perfect whether you are just starting out in business and need a relatively free platform to process your payments that is compatible with pretty much any type of web hosting platform, or just someone who needs to be able to send and receive payments for on the spot projects. I would definitely recommend PayPal.
The PayPal service is very easy and uncomplicated to use. The fast payment processing, invoice creation, and fraud protection, make it a great platform for anyone looking to start out whether it is in person to person business or eCommerce.
The only cons I can really think of is the fact that sometimes it is difficult to get a hold of an actual human person when you need a problem solved.
Kat O.
Photography, self-employed
Used daily for 2+ years
Review source
Share this review:
They wanted me to pay 10k or more for purchases that were authorized which is completely crazy to me but they are very helpful when needing to send money fast. More people use PayPal than other services so its nice for it to instantly transfer in most cases. I use cash app now and nit everyone uses it so I find myself having to go right back to PayPal.
I really like the ease of use. It was very easy to add money, spend money, send money, link to a bank or credit/debit card, get your own PayPal account card, take out money, or get paid through paypal. It has tons of features and they are all easy to use. The tabs are labeled so you dont have to search to figure out where you need to be to send or recieve money. It is also nice that you are backed up from PayPal when paying for goods/services. Very nice platform overall. The app is also very easy to use.
I dont like how they dont back you on friends/family purchases since sometimes I am paying a friend but want to be backed up without the fee. Just because I know them doesnt always mean I trust them to handle money for me. But the fee is small so I normally just use goods/services in that case.
Jason W.
Retail, 1-10 employees
Used daily for 2+ years
Review source
Share this review:
Paypal is a excellent service for any e-commerce solution people with or without paypal can securely enter info for payment without any fear of identity theft, scam, or leaked info. Their Top security makes them our number 1 choice 5 years in a row.
Paypal is great because its very secure and anonymous. What i mean by that is no one can know the card numbers used or taken its all by order and transaction numbers so no one can steal info so its great and recommended.
The only thing i find least appealing is that the resolution center most likely take the customer side, which in some cases is them getting over but customers are always right.
Sal P.
Entertainment, 1-10 employees
Used weekly for 2+ years
Review source
Share this review:
Safe, secure, and reliable. I trust PayPal with my personal information and as my go-to payment processor to both send and receive payments. You can't ask for more, and it's easy to pull transaction data as necessary. It hasn't been often that I have needed to contact PayPal, but, when I do, they have always worked with me to resolve my concerns.
I have been a long-time user of PayPal and have used it since the early 2000s. I have used PayPal for online sales through eBay, which how I was first introduced to the website. It was always a quick and safe way to process online payments. As I began to work on music and needed a method to accept payments, PayPal was my obvious choice. PayPal is instant and offers great security for both payer and...
Like all payment processing companies, PayPal does charge fees for their services. While I expect and accept that fees are essentially inevitable, it's always nice if fees can be lowered so that creators can keep more of the funds they work so hard to earn. It's unfortunate when prices need to be raised to account for percentages. Generally, though, PayPal's fees are amongst the lowest that I have seen, so this is a very minor complaint.
Tyler W.
Graphic Design, self-employed
Used weekly for 2+ years
Review source
Share this review:
Overall PayPal is great for business and personal needs, but can definitely use a few tweaks to further enhance the users experience. I would highly recommend it for anyone to use.
I love and rely on the "quick links" on the dashboard, as the icons help make things quick and easy to navigate to where you need to go. I almost exclusively use these buttons as opposed to the top menu bar, as it doesn't feel the most user friendly. Sending invoices work very well providing plenty of options. You enter in your clients information, and have the choice to save as a draft, copy the...
Page load time can feel slow, if the time can be cut it'd be more pleasant to use. The interface on the dashboard can feel cluttered at times, this makes it a bit difficult to find exactly what I need. Some of the menus I feel can be simplified / optimized. No dark mode option. I use PayPal at night quite often and having this can make it easier on the eyes. No built-in PayPal transaction fee estimator...
Ignacio Araujo C.
Translation and Localization, self-employed
Used daily for 2+ years
Review source
Share this review:
PayPal is probably one of the first and most famous payment platforms. It's still a reference for freelancers that render services to foreign clients. I've been using it for years and never had any problems to receive and pay with them, as well as to withdraw funds to my local bank. However, their fees became too high if compared to other peers in the industry. Also, they apply a high conversion fee when you need to convert your foreign payment to your local currency. In short, it's a reliable and effective option as a platform, service and company, but you may expect to spend a bit more than 10% of your gross payment when receiving money with them. I've been looking for better options from a cost-effectiveness perspective, but still use them in some cases.
- It's still a reference in the industry. As a freelancer, I can receive payments from almost any client using this tool. - It's easy to use and you can quickly transfer payments received from anyone in the world to your local bank account. - It's a traditional and reliable company in this industry (an important point when it comes to your money).
- Fees became higher and higher. Now, I'm paying around 6,5% to receive payments from my clients using PayPal. - In addition to those high fees, they also discount a high spread on exchange rate conversions. Usually, you will convert money to your local currency with a 4,5% discount on the mid-market current rate (i.e., considering both fees, you may expect to be taken more than 10% of your gross payment). - Recently, they changed their policy in Brazil and now I can't hold a USD account with them. This means I'm forced to convert any payments to Brazilian Reais as soon as I get paid, which may not be a good option depending on the exchange rate at that moment.
Osamah A.
Computer & Network Security, 5,001-10,000 employees
Used weekly for 2+ years
Review source
Share this review:
I have been using PayPal for over 5 years now and I think I can't abandon it anytime soon. PayPal made my life easier. Before PayPal, I had to go to my bank by car ( which consumes a lot of my time as the closest bank is a little bit too far away) to cash out my tuition fees and regular expenses. But now with PayPal, I don't have to do that anymore, my parents would simply transfer the money directly to my PayPal account and I can shop online without any effort at all! My advice, if you are not already a PayPal client, you should start using it. You will never regret it!
It's easy and simple to register in PayPal. All you need is an email address, a password and that is it! Once you register you can instantly start transferring or receiving money from your friends and relatives. You don't have to provide them with any kind of confidential information, all you need to give them is your email and they can instantly make a transaction to you! It's as simple as that! As...
Honestly speaking, there is nothing to dislike about PayPal. Nothing! Although I might complain about PayPal not being supported as an available payment option in some big online shopping websites like Amazon or AliExpress. However, that has nothing to do with PayPal itself so I can't consider it a downside. Like I said everything in PayPal is just perfect!
Souhil S.
Design, self-employed
Used daily for 2+ years
Review source
Share this review:
Paypal helps me to accept Credit and Debit card payments from my customers and it also, helped me to gain trust because it's safe and secure and I never had any problem with it. It also, helped me to grow and perform better online and I don't need to worry about my payments not being transferred to my account because with Paypal I get it instantly in my account. With Paypal I don't get just a Payment Platform I get more than that with Paypal I can really grow and get our Business to the next level. The company is doing a great job, and I hope we will get a lot of cool and useful features in the future and I'm sure my great experience will continue with them for years.
It's very easy to use, and I really like the clean UI and I have everything I need in just one place. One of the best Payment Platforms and I use it for my business for years now and I really never had any problem with them. The support is great too and if I need anything I just email their support, and they will get back to me and call me in less than 24 hours and I really like their support. I had...
They can allow us to use our PayPal balance to purchase online I don't know why we don't have this feature available for Paypal users in Algeria. Paypal fees are a little high especially if you receive an international transaction from another Paypal user. but, after all, we get a lot of useful tools and features and the support is great too.
Verified reviewer
Entertainment, self-employed
Used weekly for 2+ years
Review source
Share this review:
I would 100% recommend everyone to use Paypal as I believe their system will be the future to payments, especially after the pandemic ends and people are conscious about physical money and cards. Their new QR code payment system may become the norm in the coming years, similar to how the app WeChat is used for most online and in-person purchases in China. There are very few negatives to using Paypal in my own experiences.
The user interface for Paypal is as simple as it gets. Instead of clicking on multiple tabs, everything a user needs to see is on the home page when they log in - send/request money buttons, recent transactions with users, account balance, Paypal credit balance (as well as available credit and minimum payment due date), and banks/cards that are connected. The Paypal credit system is a huge plus -...
In regards to livestreaming, some livestreamers had issues with people donating money to them, charging back the money to spite the streamer, and then Paypal would side with the people charging the money back. Streamers would then end up losing money since they had to pay fees on the chargebacks. As far as I know, this situation is better for streamers but I think Paypal should still listen to their consumers more about problems relating to this as it was an ongoing issue for a while.
Samridh S.
Mechanical or Industrial Engineering, 501-1,000 employees
Used weekly for 2+ years
Review source
Share this review:
Everyone who has done some sort of online payment and transactions have hear of paypal so it wouldn't be wrong to say it is one of the most used online third party payment source in variety of businesses. I have used paypal for last 10 years and still do for many of my online purchases and even fund raisers. - Easy to create account and use it Paypal account is free to create for normal usage and anyone...
Paypal is great except, - Transaction fees for businesses Do you buy and sell on ebay? Then there is some fee one has to pay which is not great for everyone. I hated those fees but a small price to pay for convenience I think - Not good for big businesses Paypal is not for big business for sure due to its lack of proper customer support and backup. Better go elsewhere. I never had to deal with it but I know a few people whose paypal account got frozen or removed for no reason. That could be a disaster for sure and that means you have to go through a lengthy process to get your money back if you lost some.
Ashley D.
Writing and Editing, self-employed
Used daily for 2+ years
Review source
Share this review:
"I've been using PayPal for quite some time now, and my experience with the platform has been nothing but positive. I enjoy it so much that I continue to use it for all my online transactions. The convenience of PayPal is unmatched, and it has saved me so much time and effort when it comes to online shopping.One of the things I appreciate most about PayPal is its user-friendly interface, which makes...
"I've been using PayPal for a long time now, and I must say it's the most amazing platform for online ordering. It's convenient, easy to use, and provides excellent security for all my transactions. Using PayPal for online purchases gives me peace of mind, knowing that my financial information is always safe and secure.One of the best things about PayPal is that it's widely accepted by most online...
"However, one thing I don't like about PayPal is that sometimes there can be issues with their website. When this happens, it can be frustrating and inconvenient, especially if I need to make a purchase or transfer money urgently. I've experienced website downtime and slow loading times a few times, which has caused me to delay my transactions.That being said, I do appreciate that PayPal's customer...
Beth D.
Writing and Editing, self-employed
Used daily for 2+ years
Review source
Share this review:
PayPayl's good features are that almost everybody uses it, it's fast, you get a credit card to access your money, there are a lot of apps and widgets to incorporate PayPal payments into your website if you're a retailer of any kind (I do use this in my art studio website). And it's one of Elon Musk's brain children, which generally is a great thing. I'm listing customer service as one of the cons,...
I mentioned customer service, yes, it is fast. But you don't always hear what you want to hear. For instance (and this may also be an eBay drawback) I purchased something from eBay that arrived completely unlike the description. Contacted the seller who agreed to take the item back and refund the money upon receipt. Even after I had tracking to show the item had been re-delivered to the seller,...
Adam B.
Marketing and Advertising, 1-10 employees
Used daily for 2+ years
Review source
Share this review:
Overall, as I’ve mentioned previously I do like Paypal a lot as it’s very secure and easy and very fast to make transactions to people or online businesses and it saves time not using your cards or putting in your card details. Apart from a negatives about freezing someone’s account I can’t really say anything else bad about PayPal. PayPal is the biggest online money company in the world it’s services and customer services are excellent so I’ve had nothing but good experiences as it’s quick, easy and accepted that’s all you want in a website to help with your money.
What I love about PayPal is that it’s so easy to use! When you start up you create your account and add all your details and bank information and it’s very quick and secure and it’s nothing to worry about your bank details being disclosed or threats of scam on your cards and finding your information so secure it’s on here is key and excellent as that a a top priority for a money site like this. I know...
To be honest I’ve been using PayPal for quite sometime and I haven’t had. Major problem on it but there are only a few things which could improve the software, first of all chargebacks.... whenever you receive or send money PayPal will take a fee of your payment and if it’s on eBay for example it would take 5-10% of the transaction. Furthermore another situation is PayPal can freeze someone’s account...
Shelly R.
Food & Beverages, 11-50 employees
Used daily for 2+ years
Review source
Share this review:
Although we have had some bad times with the payment platform in how difficult it is to get the money back, as well as the big money leaks from the commissions I must say that it only represents a part of all the benefits we have achieved using paypal as our online bank, it has allowed us to expand our business exponentially, helping to receive foreign currencies of different types and get better labor allowing us to pay you quickly and securely, helps us to have better control in the payment of our bills as well as in the control of payments from our customers, making it much easier and faster at the time of a transaction, something almost immediately.
It has allowed me to receive money from anywhere in the world, it is a great utility that has saved several businesses by not having the same type of currency at the time, this facilitates transactions and removes many limitations, as well as has given us an excellent security, avoiding fraud or scams, because once we had that problem by not receiving the product we expected and the supplier did not want to return the money, then we proceeded to a system dispute where we won with excellent success presenting all the documentation, in addition the transactions are almost instantaneous and has allowed us to establish a billing system by which suppliers or customers can make their payments quickly and successfully.
We have noticed that there are big losses of money through paypal transactions, in addition to an internal commission, there is also one for the amount you send, making the service and use of paypal is not the cheapest for small businesses, as well as having to convince with these high rates to all new users, customers and suppliers that we invite to use this payment platform. The dispute systems although they are very secure we have had to wait several hours, days and months for them to review all the proper documentation and then have to wait for the refund of our money in case of scams or fraud, making it somewhat impatient to use it.