Wufoo Features

Wufoo

The Online Form Builder

4.43/5 (169 reviews)

Wufoo Feature Summary

  • Form Builder
  • Theme Designer
  • Instant Notifications
  • Code Manager
  • Form Analytics
  • Over 150 Templates & Themes
  • Spam Prevention
  • Payment Integratin
  • User Management

Competitor Feature Comparison

API
Activity Dashboard
Auditing
Auto-Responders
Automatic Notifications
Barcode Scanning
Conditional Logic
Configurable Workflow
Custom Fields
Custom Forms
Customizable Branding
Customizable Reporting
Customizable Templates
Data Import
Data Import/Export
Database Integration
Digital Signature
Dispatch Management
Document Templates
Drag & Drop Interface
Electronic Signature Capture
Electronic Submission
Estimating
Forms Management
GPS
HIPAA Compliance
Offline Access
Quality Assurance
Real Time Data
Real Time Notifications
Real Time Reporting
Real Time Updates
Third Party Integration
User Photos
Visual Analytics
Workflow Management
Visit WebsiteCompare App
API
Activity Dashboard
Auditing
Auto-Responders
Automatic Notifications
Barcode Scanning
Conditional Logic
Configurable Workflow
Custom Fields
Custom Forms
Customizable Branding
Customizable Reporting
Customizable Templates
Data Import
Data Import/Export
Database Integration
Digital Signature
Dispatch Management
Document Templates
Drag & Drop Interface
Electronic Signature Capture
Electronic Submission
Estimating
Forms Management
GPS
HIPAA Compliance
Offline Access
Quality Assurance
Real Time Data
Real Time Notifications
Real Time Reporting
Real Time Updates
Third Party Integration
User Photos
Visual Analytics
Workflow Management
Visit WebsiteCompare App
API
Activity Dashboard
Auditing
Auto-Responders
Automatic Notifications
Barcode Scanning
Conditional Logic
Configurable Workflow
Custom Fields
Custom Forms
Customizable Branding
Customizable Reporting
Customizable Templates
Data Import
Data Import/Export
Database Integration
Digital Signature
Dispatch Management
Document Templates
Drag & Drop Interface
Electronic Signature Capture
Electronic Submission
Estimating
Forms Management
GPS
HIPAA Compliance
Offline Access
Quality Assurance
Real Time Data
Real Time Notifications
Real Time Reporting
Real Time Updates
Third Party Integration
User Photos
Visual Analytics
Workflow Management
Visit WebsiteCompare App

Wufoo Feature Reviews

25 reviewers had the following to say about Wufoo's features:

Justin Hamilton

Does the job

2019-12-23

Originally our content management system had a very weak form manager.

Pros

It's a very simple drag & drop form builder.

Cons

The interface is very frustrating to use.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Religious Institutions company, 201-500 employees)

Does the job but needs to innovate

2019-11-10

If you are looking for more customizable forms look elsewhere.

Pros

Wufoo has been a reliable form builder tool for us. It works well and is useful for capturing basic responses.

Cons

There aren't really any new features, especially when it comes to the app's design/interface.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Jose F. Gomez

Very easy way to setup functional forms

2019-10-05

We used it mainly to give our non-technical team a way to build online forms and embed them on our site so that we could quickly collect email lists and resumés.

Pros

It provided ways to expose forms in order to help us gather data quickly.

Cons

Spam management, could be improved as well.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
katherine tong

easy customization and templates for form creation

2019-11-06

form building for automating workflows and data collection on landing pages

Pros

allows for the creation of lead capture forms that are needed to collect signups and subscriptions to our product

Cons

does not integrate with existing frameworks and drag and drop widgets on page content blocks so requires customization

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Internet company, 51-200 employees)

Super user friendly and awesome integrations

2020-03-20

Overall easy to use, doesn't require much technical expertise, integrates with many other services.

Pros

A toddler could probably use Wufoo, the drag and drop interface is super user friendly and simple for creating forms.

Cons

Also the functionality to create conditional form routing is a bit hard to discover.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
LEIGH FERELLO

Easy to Use

2020-02-13

If you are looking for a quick and easy way to make registration forms, this is a good product. However, as mentioned it easy and quick but also more basic.

Pros

We use this for registration forms sometimes over our website features because it is user friendly.

Cons

Third party makes some people fear identity theft.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Computer Software company, 11-50 employees)

Technical knowhow required to get the value from this product

2020-09-22

Wufoo was the form management tool integrated into about 10k SEO landing pages when I came to DOmedia.

Pros

Wufoo gives you access to everything under the hood: stylesheets, webhooks, site integrations... but it doesn't make them as idiot proof as other (more expensive) solutions.

Cons

As stated above, they really don't spend (I'm sure the builders would say "waste") money on UX. It looks like web software from the first generation of web software... but it does a lot for the cost. I think they found their niche and stuck to it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Kyler Monaghan

Friendly Form Builder

2019-11-12

Wufoo is a great form building tool that rivals many competitors.

Pros

Wufoo is very simple to use form builder that you can then easily send out and get a lot of statistics on the answers.

Cons

More integrations with APIs would be useful.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Ryan Nielsen

Really Good For Most Use Cases

2019-01-04

We started to have a need to have form data integrated into our reporting and so we are slowly moving off of the Wufoo platform.

Pros

1) Good anti-spam protection 2) Easy interface for building forms 3) Great logs of form submissions

Cons

1) The default form styles are pretty unattractive 2) Interface struggles to handle large numbers of forms (200+) 3) Custom CSS has to be hosted with a third party 4) Uses an iFrame to beam in forms, not compatible with form tracking software like that provided by Call Rail

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Peter Smolianski

Solid form generator

2020-06-16

But the user interface is outdated, there is no WYSIWYG and it is not an easy product for an end-user.

Pros

Also, integration points and API. Also, enterprise grade security setup.

Cons

An end-user oriented product should not require coding - Wufoo does.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Machinery company, 501-1000 employees)

Superb survey/forms/questionnaire tool. Easily customization and share.

2018-05-11

Pros

Easy to track and export data received.

Cons

More reporting on the data would be nice.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No
Read more
Ewan Farry

Customisations that allow flexible forms

2019-12-03

We have created a great many of these over time and find the lack of bulk editing for design/layout slightly limiting, but the integrations available with our CRM far outweighs the lack of customisation/branding available.

Pros

When designing forms, our priority is content as opposed to design.

Cons

The lack of customisations that don't require CSS knowledge make it difficult to embed forms without compromises design on our website.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Internet company, myself only employees)

Wufoo is great! Woohoo!

2018-12-20

Pros

It has radio buttons sliders, check boxes, text boxes, all the fields are customizable. The colors, font and look of your font are customizable too.

Cons

Getting your form to be in the right place on your page and integrating it with the overall flow and look of your design takes some adjusting.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kip Williams

Helps with Events

2019-09-03

Pros

Wufoo makes it simple to create basic forms for events and activities at our church.

Cons

Maybe I don't have a big enough plan to unlock all of the design features, but it isn't very customizable as it stands.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Yan Fedorov

Good tool for forms

2018-05-10

Saves your time in building forms for your website.

Pros

Forms are quite difficult to implement correctly on your website. If you don't want to build everything from scratch, wufoo can help.

Cons

I also couldn't find the template to match our website.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Higher Education company, 1-10 employees)

Easy event registration and surveys

2019-02-06

It has a great reporting feature and allows for customizable questions.

Pros

Each question is customizable. The reporting function is very useful as well.

Cons

The free version of wufoo is very limiting. It would be nice if the amount of questions available on the free version were increased.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Brian Landrigan

WuFoo makes it simple to collect data through our website and then quickly access the results.

2018-07-05

Pros

- Makes it easy to run promotions & collect data through our Website and Social Media channels

Cons

- When integrating into our site it takes some work in CSS to make forms look consistent with the rest of our site.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Dean Landry

Easy web forms

2018-11-26

We have used Wufoo for many forms that help streamline our workflows. It's great for replacing paper forms, handling registrations, and for simple merchandise sales.

Pros

- Easy to use form editor - Good options for conditional display of fields - various payment processors including PayPal, Stripe and Square - Interfaces with other products via API - default theme is mobile friendly - easily embeds in WordPress or looks great a standalone form - Responsive support department

Cons

- No digital signatures native to the product (can interface with other paid products) - Limited number of long answer fields per form (so it can't be used for a longer survey)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Nonprofit Organization Management company, 11-50 employees)

Create forms that work seamlessly on your own website

2018-11-13

Before I used Wufoo, all the forms I needed to create lived on third party sites and that means I had to not only build the forms but also design the overall look of the pages the forms lived on to try to match our overall look.

Pros

Without having to code everything yourself, you can have forms with multiple kinds of customized reporting available very easily and instead of making users link to an obviously third party webpage, you can let them stay on the same page so it cuts down on steps and enforces your own brand.

Cons

Because of this, Wufoo cannot be the only solution to our web form needs and we still need other products to accomplish the more complicated tasks.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Higher Education company, 51-200 employees)

User Friendly Form Builder with Payment Options

2018-12-14

Overall I enjoy using this form, and currently have 6 forms I use annually, which are easy to update each year.

Pros

You can also easily export your answers to Excel or other options to review.

Cons

You need to use templating tags with an API Key, which I hadn't heard of before using this website.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Ari Moore

Wufoo makes forms easy

2019-09-28

Overall, super easy and actually a fun product. Customizable as well

Pros

Making forms is super easy and interactive

Cons

It's cheap and a super useful tool that is quick and easy to use.

Rating breakdown

Ease of use
Features

Time used: Free Trial

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ben Ely

Easy-to-Use Form Builder with Plenty of Options

2020-09-01

Overall, Wufoo is a fantastic, customizable form builder that so far has met all of our needs in some capacity.

Pros

The nicest thing about Wufoo is how simple the user interface is. On multiple occasions, I've been tasked with introducing staff members to the platform.

Cons

This is not a problem that most users will experience. That said, I created a form that utilized 'branching & logic,' some deeper features that many people might not ever use, depending on their needs. Ultimately, I was creating a form that had all of the US states, and depending on which state was selected, it would display certain information or fields. It was unfortunate to discover that Wufoo maxes out at 50 lines in the 'branching & logic,' meaning I had to break up the form into multiple forms to be able to fit everything. It wasn't ideal, but I fully recognize it is an inconvenience that most users will not experience.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
Dental Student (Higher Education company, 1001-5000 employees)
Verified Reviewer

We Love Wufoo

2018-06-30

Pros

The wufoo product has only gotten better and better, and is easy to use, infinitely customizable, and integrates with almost anything.

Cons

I can't come up with anything that I dislike about Wufoo - the product is that awesome, actually. :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: GetApp
Helpful?   Yes   No
Read more
Anonymous
(Consumer Services company, myself only employees)

Creating application forms is a breeze

2018-12-26

I've liked using Wufoo to create my forms because I can make several different ones and they're easy to see all in one place, and I can easily share them with people.

Pros

You can create forms quickly and easily with this software It's easy to customize and match your branding Integrates with several other software pieces seemlessly

Cons

It isn't as robust or quite as customizable as other options

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Tim Zurcher

Wufoo is easy, customizable, and efficient

2020-03-24

It's been great for us. I put something down for what I like least but I really just work around that and we love using Wufoo.

Pros

I love its flexibility, and templates. it's drop and drag design is intuitive and very user-friendly.

Cons

the limitation of how many fields you can use on the form I guess.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more