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Cinch Logo

A combined customer data and marketing automation platform.

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Cinch - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

Cinch overview

What is Cinch?

Cinch is a marketing automation platform—built on an enterprise-level customer data platform. Why does that matter? Because the success of your marketing communications rests on the power of your customer database. If you have outdated or duplicated contacts slowing down your system, it shows in your marketing performance.

Built from the ground up to support multi-location businesses, Cinch specializes in local business marketing and data science. With a strong focus on customer retention, Cinch keeps your customers engaged throughout the buying process with robust automated journeys. Choose from a library of industry-specific templates or create a custom masterpiece.

Headquartered in Draper, Utah, Cinch also offers lighter versions of its software for small-business leaders ready to boost revenue growth via customer retention strategies.

Starting price


Cinch’s user interface

Ease of use rating:

Cinch reviews

Overall rating

4.8

/5

6

Positive reviews

83

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.83/10
Rating distribution

5

4

3

2

1

5

1

0

0

0

Cinch's key features

Most critical features, based on insights from Cinch users:

Drip campaigns
A/B testing
Social marketing
Segmentation
Multi-Channel marketing

All Cinch features

Features rating:

A/B testing
Activity dashboard
Advertising management
Alerts/Notifications
API
Audience targeting
Behavioral analytics
Behavior tracking
Campaign analytics
Campaign management
Campaign planning
Campaign segmentation
Channel management
Communication management
Contact database
CRM integration
Cross channel attribution
Customer activity tracking
Customer database
Customer experience management
Customer journey mapping
Customer profiles
Customer segmentation
Customizable ctas
Customizable templates
Data import/export
Data integration
Drip campaigns
Dynamic content
Email management
Email marketing
Email tracking
Engagement tracking
Event triggered actions
Landing pages/web forms
Lead management
Marketing automation
Multi-Campaign
Multi-Channel communication
Multi-Channel distribution
Multi-Channel marketing
Multiple data sources
Multi-Touch attribution
Negative feedback management
Performance metrics
Personalization
Predictive analytics
Predictive modeling
Real-Time analytics
Real-Time data
Reporting/Analytics
Reporting & statistics
Review monitoring
Review request
ROI tracking
Sales analytics
Search marketing
Segmentation
Social marketing
Surveys & feedback
Template management
Third-Party integrations
Visual analytics

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Cinch pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Cinch price and value

Value for money rating:

Cinch integrations (20)

Integrations rated by users

We looked at 6 user reviews to identify which products are mentioned as Cinch integrations and how users feel about them.

FieldRoutes logo
FieldRoutes

Integration rating: 2.0 (1)

It is our primary system used to track customers

BM

Brooklyn M.

Sales and Marketing Manager

AutoOps logo
AutoOps

Integration rating: 5.0 (1)

Cinch support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Chat
Email/Help Desk
Phone Support

Training options

Documentation
Webinars
Live Online

Cinch FAQs

Related categories