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Keap Logo

An all-in-one CRM, sales and marketing automation solution

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Keap - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Keap overview

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Based on 1298 verified user reviews

What is Keap?

Reviews for Keap come from a wide variety of industries, including marketing and advertising (13% of reviewers), management consulting (10%), and real estate (8%). The most frequent use case for Keap cited by reviewers is email marketing (62% of reviewers).

What do users say about Keap pricing?

Some users report Keap offers valuable features and automation for its price, and they appreciate the free trial and included support. However, reviewers indicate costs rise quickly, and some users feel value drops if features go unused.

What are the most popular integrations for Keap?

The Keap integration most frequently cited by reviewers is Zapier, an integration product rated 4.5 out of 5 for its integration with Keap.

Starting price

299usage based /
per month

Alternatives

with better value for money


Pros & Cons

Email

User Interface

Marketing Automation

Automation

Difficult and costly cancellation process

Limited and cumbersome reporting tools

Keap’s user interface

Ease of use rating:

Keap pros, cons and reviews insights

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To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(118)
3-4(567)
5(613)

What do users say about Keap?

Reviews for Keap come from a wide variety of industries, including marketing and advertising (13% of reviewers), management consulting (10%), and real estate (8%). The most frequent use case for Keap cited by reviewers is email marketing (62% of reviewers).

Select to learn more


Who uses Keap?

Based on 1,298 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Marketing and Advertising
Information Technology and Services
Retail
Banking
Others

Use cases

Email Marketing
CRM
Marketing Automation
Contact Management
All-in-One Marketing Platform

Keap's key features

Most critical features, based on insights from Keap users:

Subscriber management
Contact management
Campaign scheduling
Event triggered actions
Campaign analytics
Autoresponders
CAN-SPAM compliance
WYSIWYG editor

All Keap features

Features rating:

A/B testing
Access controls/permissions
Activity dashboard
Activity tracking
Alerts/Notifications
API
Appointment management
Appointment scheduling
Autoresponders
Availability management
Batch processing
Behavior analytics
Billing & invoicing
Business process automation
Calendar management
Calendar/Reminder system
Calendar sync
Campaign analytics
Campaign management
Campaign planning
Campaign scheduling
Campaign segmentation
CAN-SPAM compliance
Catalog management
Channel management
Chat/Messaging
Click tracking
Client database
Client management
Collaboration tools
Commenting/Notes
Communication management
Confirmations/Reminders
Contact database
Contact management
Content management
Conversion Rate Optimization
Conversion tracking
CRM
Customer accounts
Customer database
Customer history
Customer journey mapping
Customer segmentation
Customer surveys
Customizable branding
Customizable ctas
Customizable fields
Customizable forms
Customizable reports
Customizable templates
Customization
Dashboard
Data import/export
Data security
Data synchronization
Data visualization
Design management
Discount management
Drag & drop
Drip campaigns
Dynamic content
eCommerce management
Electronic payments
Email campaign management
Email management
Email marketing
Email templates
Email tracking
Engagement tracking
Event triggered actions
File management
Forecasting
For financial institutions
For insurance industry
For ipad devices
Form builder
Forms management
For real estate agencies
For sales teams/organizations
For small businesses
For startups
Image library
Inbox management
Interaction tracking
Interactive content
Inventory management
Invoice management
Landing pages/web forms
Lead capture
Lead distribution
Lead engagement
Lead generation
Lead management
Lead notifications
Lead nurturing
Lead qualification
Lead scoring
Lead segmentation
List management
Live chat
Marketing automation
Mass texting
Media library
Mobile access
Mobile app
Mobile optimization
Monitoring
Multi-Campaign
Multi-Channel communication
Multi-Channel management
Multi-Channel marketing
Multi-Location
Multi-Store
Newsletter management
Online booking
Online forms
Online payments
Order management
Order tracking
Performance management
Performance metrics
Personalization
Pipeline management
Pipeline reports
Predictive analytics
Pricing and cost calculations
Prioritization
Process/Workflow automation
Promotions management
Prospecting tools
Quotes/Estimates
Real-Time analytics
Real-Time data
Real time editing
Real-Time notifications
Real-Time reporting
Recurring appointments
Referral tracking
Relationship Tracking
Reminders
Reporting/Analytics
Reporting & statistics
Responsive web design
ROI tracking
Role-Based permissions
Sales activity management
Sales forecasting
Sales order management
Sales pipeline management
Sales reports
Sales trend analysis
Search/Filter
Search marketing
Segmentation
SEO management
Shared contacts
Shopping cart
SMS messaging
Social marketing
Social media integration
Social promotion
Source Tracking
Subscriber management
Tagging
Task management
Task scheduling
Template management
Templates
Territory management
Third-Party integration
Third-Party integrations
Visitor tracking
Visual analytics
Web-based deployment
Web forms
Website integration
Website management
Website publishing options
Website visitor tracking

Keap alternatives

Keap logo

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299

Per month

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Mailchimp logo

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Customer Support

Keap pricing

Value for money rating:

Starting from

299

Per month

Usage Based

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Keap price and value

Value for money rating:

To see what individual users think of Keap's price and value, check out the review snippets below.

“The system's automated and entirely customizable method for capturing leads from the website, responding automatically and keeping communication ongoing with potential customers is what I appreciate about it.”
Verified reviewer profile picture

Jackie S.

Self employed

“The best marketing reporting tool and the ability to manage contacts and marketing campaign monitoring thectool is excellent.”
FG

Fabrizio G.

Design Lead

Keap integrations (69)

Integrations rated by users

We looked at 1,298 user reviews to identify which products are mentioned as Keap integrations and how users feel about them.

Integration rating: 4.6 (20)

Automates lead flow and internal processes. We use it to push form submissions into Jobber, trigger follow-ups, and keep everything synced without manual entry. Saves time and prevents missed leads.

BM

Bruce M.

General Manager

Integration rating: 3.5 (9)

All of our invoicing is shared between the two programs.

I haven't at the moment.

JH

Jay H.

Chief Strategy Officer

1/2
Gmail logo
Gmail

Integration rating: 5.0 (8)

It makes it easy to schedule events with other Gmail users.

RP

Rylie P.

Communications Coordinator

Integration rating: 2.7 (8)

Integration with WordPress is not very important on its own because WordPress is mainly used for content, not payments. PayPal usually works through plugins, so the direct integration is less important. It is useful, but not essential for most users.

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Hana Ř.

Leader of Inventory

Integration rating: 5.0 (6)

Love my google calendar

Verified reviewer profile picture

Stacey S.

Onwer

Twilio logo
Twilio

Integration rating: 5.0 (5)

Texting customers back and forth

KM

Kelly M.

Owner

Keap customer support

What do users say about Keap customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Keap customer support.

Widespread user sentiment highlights Keap's support team as friendly, knowledgeable, and willing to go above and beyond to help.

A large number of users appreciate the quick response times and multiple ways to contact support for timely assistance.

Common user feedback notes that support is especially helpful for onboarding, troubleshooting, and guiding new users through complex features.

A small group of reviewers report slow response times, unhelpful answers, and difficulty getting issues resolved, especially for advanced problems.

Support options

Email/help desk
Chat
Knowledge base
24/7 (live rep)
Faqs/forum
Phone support

Training options

Live online
Videos
In person
Documentation
Webinars

To see what individual users say about Keap's customer support, check out the review snippets below.

“I have been a user since 2012 and appreciated the personal on-boarding and availability of a responsive support team.”

LG

Lisa G.

Coach and Consultant

Keap FAQs

Q. What is Keap used for?

Keap, helps small businesses grow with three highly customizable plans. Keap Grow: This plan for startups and growing small businesses lets businesses organize everything in one tool, automatically follow up, and deliver the service that wins more business. Keap Pro: This step-up plan provides all-in-one CRM, sales and marketing automation solution designed for service-based businesses. Keap Pro offers repeatable sales process and marketing campaigns that will keep the business moving forward. Infusionsoft by Keap: The top-tier offering helps established service-based businesses who need a CRM with advanced sales and marketing automation, and fully customizable campaigns that easily integrate with existing apps.

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