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PanTerra Streams Logo

AI-powered unified communications & collaboration.

Table of Contents

PanTerra Streams - 2026 Pricing, Features, Reviews & Alternatives

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PanTerra Streams overview

What is PanTerra Streams?

Streams.AI by PanTerra Networks is an AI-driven Unified Communications as a Service (UCaaS) solution designed to simplify enterprise communications, improve team productivity, and enhance customer experiences.

The platform consolidates business voice, video conferencing, team messaging, screen sharing, file sync and share (SmartBox), SMS, and fax into a single cloud-based application. With a unified interface, Streams.AI eliminates the need for multiple vendors or siloed applications, reducing IT overhead and improving usability across devices.

Core Features

• Business Voice & PBX: HD-quality calling, auto-attendant, call recording, voicemail-to-email, and advanced call routing.

• Video Conferencing: Secure, high-definition meetings with screen sharing, breakout rooms, and live streaming.

• Team Messaging: Persistent chat, threaded conversations, file attachments, and advanced team rooms.

• SmartBox File Sharing: Enterprise-grade cloud file storage with permissions, versioning, and secure collaboration.

• Contact Center: Omnichannel support (voice, SMS, chat, video) with skills-based routing, supervisor monitoring, and workforce optimization.

• AI Tools: Luna AI receptionist, real-time transcription, intelligent call analytics, sentiment detection, and AI-driven agent assist.

Integrations

Streams.AI integrates seamlessly with leading CRMs and productivity tools including Microsoft Teams, Outlook, Office 365, Google Workspace, Gmail, Salesforce, ServiceTitan, and more. APIs allow for custom integrations into vertical-specific systems.

Security & Compliance

• HIPAA, SOC 2, and GDPR compliant.

• End-to-end encryption for calls, messages, and files.

• Redundant, geo-diverse data centers with 99.999% uptime.

• Granular admin controls, user permissions, and audit trails.

Deployment & Support

• Rapid onboarding with white-glove deployment, often within a day.

• US-based support team with live 24/7 assistance and 30-second response times.

• No scripts - support is provided by certified in-house technicians.

Scalability

Streams.AI scales seamlessly for businesses of any size, from SMBs to global enterprises, with flexible per-seat pricing and the ability to add advanced features on demand.

Key benefits of using PanTerra Streams

One Platform for All Communication: Replace fragmented tools with a single solution for voice, video, messaging, SMS, and file sharing.

Smarter Customer Interactions: Improve call handling and customer satisfaction with AI-driven routing, analytics, and agent assist.

Stronger Collaboration: Keep teams aligned with secure chat, file sharing, and video conferencing integrated into one platform.

Future-Proof & Scalable: Built to grow with your business, Streams.AI supports everything from small teams to enterprise-level contact centers.

Seamless Integrations: Connect with your existing CRM, productivity, and email platforms to streamline workflows.

Enterprise-Grade Security: Protect sensitive data with HIPAA and SOC 2 compliance, encryption, and redundancy.

Lower IT Overhead: Simplify vendor management and reduce costs by consolidating communications into one cloud provider.

Unmatched Support: Count on responsive, US-based support available 24/7, ensuring minimal downtime and faster issue resolution.

Fast Deployment: White-glove onboarding ensures a smooth transition without business disruption.

Proven Reliability: With over 20 years of innovation and guaranteed 99.999% uptime, PanTerra delivers a secure and dependable cloud platform.

Starting price

24.95per user /
per month

PanTerra Streams’s user interface

Ease of use rating:

PanTerra Streams reviews

Overall rating

4.5

/5

35

Positive reviews

91

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.41/10
Rating distribution

5

4

3

2

1

23

9

2

1

0

Pros
“The interface setup option is excellent. The advanced features were easy and simple to access thanks to the supporting team.”
JA

Jigar A.

Application Developer

“Panterra is highly recommended. They have great customer support team and a solid communication software.”
OE

Oscar E.

Network Administrator

“Pan Terra has made it easy to use, the set up option is nice and overall everything we use has been reliable and calls, video conferencing and the recordings are clear and easily retrieved.”
AA

Angie A.

Office Mngr

Cons
“Their mobile app was horrid, the connection would often broke down. Even so I had not thought about changing the company until I received a marketing call from PanTerra.”
DJ

Dean J.

CEO

“Their mobile app was horrid, the connection would often broke down. Even so I had not thought about changing the company until I received a marketing call from PanTerra.”
NH

Nuur H.

Office Admin

“My company is a media (online content publishing) company and we need a lot of communication at every second of the day. Previously we were using Maxi Net and unfortunately it was inadequate.”
SK

Sarah K.

Networks and IT officer

Who uses PanTerra Streams?

Based on 35 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Management Consulting
Financial Services
Hospital & Health Care
Information Technology and Services
Others

Use cases

Video Conferencing
Cloud Storage
Auto Attendant
Call Center
Call Monitoring

PanTerra Streams's key features

Most critical features, based on insights from PanTerra Streams users:

Real-Time chat
Mobile access
Screen sharing
Secure data storage
Task scheduling
Call monitoring

All PanTerra Streams features

Features rating:

Call recording
Document storage
Reporting/Analytics
Collaboration tools
@mentions
Multi-Channel communication
Multi-User collaboration
Performance metrics
Queue management
Real-Time notifications
Reporting & statistics
Search/Filter
SMS messaging
Status tracking
Task management
Third-Party integrations
Two-Way audio & video
Video call recording
Video conferencing
Virtual backgrounds
Virtual voicemail
Voice mail
Alerts/Notifications
API
Audio calls
Breakout rooms
Call center management
Call routing
Call transfer
Caller id
Chat/Messaging
Communication management
Conferencing
Customizable reports
Electronic faxes
File sharing
File transfer
Group messaging
IVR
Meeting management

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PanTerra Streams pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Business Plus

24.95

/user

Per month

Features included:

  • Outbound Calling
  • Integrated Softphone
  • iOS & Android Mobile App
  • Music on Hold
  • Ring Groups
  • Follow-Me/Find-Me
  • Call Recording
  • Outlook Integration
  • Voicemail
  • 2GB SmartBox Storage
  • DID Number
  • Report Manager
  • SMS/MMS Messaging
  • Audio/Video Streams
  • 4 Levels Auto Attendants
  • Team Rooms/Team Messaging
  • Unlimited Conferencing
  • ACE Operator Console
  • Admin AI Portal
  • Connect Video Conference
  • Screenshare
  • MS Teams Integration
  • CRM Integration

Professional

29.95

/user

Per month

Features included:

  • Outbound Calling
  • Integrated Softphone
  • iOS & Android Mobile App
  • Music on Hold
  • Ring Groups
  • Follow-Me/Find-Me
  • Call Recording
  • Outlook Integration
  • Voicemail
  • Unlimited SmartBox Storage
  • DID Number
  • Report Manager
  • SMS/MMS Messaging
  • Audio/Video Streams
  • Luna AI Receptionist
  • Unlimited Auto Attendants
  • Team Rooms/Team Messaging
  • Unlimited Conferencing
  • ACE Operator Console
  • Admin AI Portal
  • Connect Video Conference
  • Screenshare
  • MS Teams Integration
  • CRM Integration
  • Webinars up to 1K Users
  • Group/Email Digital Fax
  • Unified Live Monitor
  • Supervisory Modes
  • Lifetime Analytics
  • Detailed Reporting

Call Center

44.95

/user

Per month

Features included:

  • Outbound Calling
  • Integrated Softphone
  • iOS & Android Mobile App
  • Music on Hold
  • Ring Groups
  • Follow-Me/Find-Me
  • Call Recording
  • Outlook Integration
  • Voicemail
  • Unlimited SmartBox Storage
  • DID Number
  • Report Manager
  • SMS/MMS Messaging
  • Audio/Video Streams
  • Luna AI Receptionist
  • Unlimited Auto Attendants
  • Team Rooms/Team Messaging
  • Unlimited Conferencing
  • ACE Operator Console
  • Admin AI Portal
  • Connect Video Conference
  • Screenshare
  • MS Teams Integration
  • CRM Integration
  • Webinars up to 1K Users
  • Group/Email Digital Fax
  • Unified Live Monitor
  • Supervisory Modes
  • Lifetime Analytics
  • Detailed Reporting
  • AppDesigner
  • 10 Call Queues Included

Contact Center

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Outbound Calling
  • Integrated Softphone
  • iOS & Android Mobile App
  • Music on Hold
  • Ring Groups
  • Follow-Me/Find-Me
  • Call Recording
  • Outlook Integration
  • Voicemail
  • Unlimited SmartBox Storage
  • DID Number
  • Report Manager
  • SMS/MMS Messaging
  • Audio/Video Streams
  • Luna AI Receptionist
  • Unlimited Auto Attendants
  • Team Rooms/Team Messaging
  • Unlimited Conferencing
  • ACE Operator Console
  • Admin AI Portal
  • Connect Video Conference
  • Screenshare
  • MS Teams Integration
  • CRM Integration
  • Webinars up to 1K Users
  • Group/Email Digital Fax
  • Unified Live Monitor
  • Supervisory Modes
  • Lifetime Analytics
  • Detailed Reporting
  • AppDesigner
  • 10 Call Queues Included
  • Blended Inbound/Outbound Calls
  • Multi-Channel (Calls, Chat, Email, Social)
  • Self-Serve Virtual Agent
  • Supervisor-enabled Features
  • Quality Management Features
  • Workforce Automation Features

User opinions about PanTerra Streams price and value

Value for money rating:

To see what individual users think of PanTerra Streams's price and value, check out the review snippets below.

“The interface setup option is excellent. The advanced features were easy and simple to access thanks to the supporting team.”
JA

Jigar A.

Application Developer

“Panterra is highly recommended. They have great customer support team and a solid communication software.”
OE

Oscar E.

Network Administrator

PanTerra Streams support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Chat

Training options

Live Online
Documentation
Videos

PanTerra Streams FAQs

Q. What type of pricing plans does PanTerra Streams offer?

PanTerra Streams has the following pricing plans:
Starting from: $24.95/month
Pricing model: Subscription


Q. Who are the typical users of PanTerra Streams?

PanTerra Streams has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does PanTerra Streams support?

PanTerra Streams supports the following languages:
Chinese (Simplified), English, French, Japanese, Spanish


Q. Does PanTerra Streams support mobile devices?

PanTerra Streams supports the following devices:
Android, iPad, iPhone


Q. Does PanTerra Streams offer an API?

Yes, PanTerra Streams has an API available for use.


Q. What other apps does PanTerra Streams integrate with?

PanTerra Streams integrates with the following applications:
Salesforce Service Cloud, Salesforce Starter, Microsoft Outlook, Zoho CRM, Google Workspace, Box, Microsoft Teams, Freshdesk, Jobber, Salesforce Sales Cloud, Microsoft 365, Zendesk Sell, Toast POS, HubSpot CRM, Zendesk Suite


Q. What level of support does PanTerra Streams offer?

PanTerra Streams offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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