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rater8
5
178
4
4
3
0
2
0
1
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Automated healthcare reputation management solution
Table of Contents
rater8 - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
rater8 overview
Based on 182 verified user reviews
What is rater8?
rater8 is a reputation management solution with key features that include review generation, reporting and analytics, review monitoring, and more.
Who uses rater8?
By industry, rater8 reviewers are most commonly professionals in medical practice (44%). The most frequent use case for rater8 cited by reviewers is reputation management (88% of reviewers).
rater8’s user interface
rater8 pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.8
Features
4.9
Ease of use
4.9
Customer support
5.0
Reviews sentiment
What do users say about rater8?
rater8 is a reputation management solution with key features that include review generation, reporting and analytics, review monitoring, and more.
Select to learn more
Who uses rater8?
Based on 182 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
rater8's key features
GetApp's analysis of 46 verified user reviews collected between July 2021 and September 2024 identifies rater8's most critical features and summarizes user sentiment about those features.
Reviewers appreciate rater8's review generation capabilities. They say it has significantly increased their reviews and star ratings, with some reporting growth from non-existent to 4.9 stars with 700+ reviews a month. Users report that it integrates easily with their EHR, triggering reviews at the right time. They find it helpful for capturing feedback, improving SEO, and providing potential patients with accurate information about their practice. They also mention it drives business growth and better represents their office and physicians online. Of the 19 rater8 users who gave detailed accounts of their use of Review Generation, 100% rated this feature as important or highly important.
Reviewers indicate rater8's reporting and analytics are valuable for tracking performance across providers and locations. They highlight the customizable and easy-to-read reports, which help analyze the impact of reviews on their business. Users report that the dashboards and continuous improvements make it easy to monitor patient engagement and provider rankings. They appreciate the clear, concise reporting and the ability to develop reports based on customer requests. They say it provides a great understanding of patient concerns and practice standing. Of the 13 rater8 users who gave detailed accounts of their use of Reporting/Analytics, 100% rated this feature as important or highly important.
All rater8 features
Features rating:
rater8 alternatives
rater8
Starting from
89
/user
Per month
Trustpilot
Starting from
299
Per month
TrueReview
Starting from
49
Per month
Birdeye
Starting from
No pricing info
rater8 pricing
Pricing plans
Pricing details:
Monitoring
No pricing info
Features included:
- Patient Feedback Inbox (Dashboard)
- Automated Ratings Digest
- AI-Powered Insights
raVE Pro+
No pricing info
Features included:
- Listings Management
- Employee Satisfaction Surveys
User opinions about rater8 price and value
Value for money rating:
To see what individual users think of rater8's price and value, check out the review snippets below.
Kolbe B.
IT
Olivia S.
Director of Marketing
rater8 integrations (29)
Integrations rated by users
We looked at 182 user reviews to identify which products are mentioned as rater8 integrations and how users feel about them.
Integration rating: 5.0 (3)
“It was rocky getting it connected, but now that it is, seems great.”
Lori B.
Marketing Director
Integration rating: 4.5 (2)
“in funneling my next gen leads into vanillasoft to repeatedly call them.”
Braxton C.
Health insurance advisor
Integration rating: 5.0 (2)
Integration rating: 5.0 (1)
Other top integrations
rater8 customer support
What do users say about rater8 customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of rater8 customer support.
Widespread user sentiment highlights rater8’s customer support as prompt, knowledgeable, and consistently responsive.
Multiple users appreciate how quickly the support team replies and resolves issues, making assistance easy to access.
A significant portion of users value the professionalism and helpfulness of support throughout setup and ongoing use.
Support options
Training options
To see what individual users say about rater8's customer support, check out the review snippets below.
“My favorite part is the support we receive as soon as a request is sent in.”
Aidee R.
Patient Experience Coordinator
“Their customer support team is top notch, super knowledge and very responsive - they seem to anticipate our needs.”
Joshua N.
Director of Operations
rater8 FAQs
rater8 is the industry's leading reputation management solution, designed to help healthcare organizations effortlessly cultivate patient reviews, collect feedback, and drive practice improvement. Through integrations with 100+ EHR and practice management systems, rater8 automatically sends review requests via text or email to patients immediately after checkout. Rather than letting patients choose where to leave a review, rater8's algorithm intelligently directs them to the review sites and listings that need the most attention across Google, Healthgrades, Vitals, and more. Healthcare organizations can quickly build a balanced online reputation, soar to the top of search results, and ultimately book more appointments — all without lifting a finger. rater8's user-friendly platform allows administrators to monitor and respond to patient reviews from a centralized dashboard. Advanced reporting offers beautiful visualizations for analyzing survey volume, net promoter scores, and star ratings. Benchmark and compare performance to peers to drive improvements in patient experience.
These products have better value for money
