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Zoho Social Logo

Social media marketing for growing businesses

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Zoho Social - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Zoho Social overview

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Based on 3402 verified user reviews

What is Zoho Social?

Zoho Social is a social media marketing program with key features that include post scheduling, social media integration, automated publishing, multi-account management, content management, reporting/analytics, and more.

Who uses Zoho Social?

Reviews for Zoho Social come from a wide variety of industries, including marketing and advertising (15% of reviewers), information technology and services (7%), and education management (4%). The most frequent use case for Zoho Social cited by reviewers is social media marketing (55% of reviewers).

What do users say about Zoho Social pricing?

Most reviewers indicate that Zoho Social delivers strong value for money, with affordable pricing, a free trial, and useful features for small businesses. However, some users report steep price jumps and limited advanced features in lower-tier plans.

What are the most popular integrations for Zoho Social?

The Zoho Social integrations most frequently cited by reviewers are: Instagram (a social networking product rated 4.8 out of 5 for its integration with Zoho Social), Meta for Business (a social media marketing product, 4.8), and Zoho CRM (a CRM product, 4.6).

Starting price

15flat rate /
per month

Pros & Cons

Social Media Scheduling

Engagement and Audience Insights

Reporting

Account Management

Security and Access Control

Limited interaction and notification controls

Zoho Social’s user interface

Ease of use rating:

Zoho Social pros, cons and reviews insights

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To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(10)
3-4(946)
5(2,446)

What do users say about Zoho Social?

Zoho Social is a social media marketing program with key features that include post scheduling, social media integration, automated publishing, multi-account management, content management, reporting/analytics, and more.

Select to learn more


Who uses Zoho Social?

Based on 3,402 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Marketing and Advertising
Information Technology and Services
Non-Profit Organization Management
Leisure, Travel & Tourism
Others

Use cases

Social Media Management
Social Media Marketing
Brand Management
Social Media Analytics Tools
Marketing Analytics

Zoho Social's key features

GetApp's analysis of 198 verified user reviews collected between July 2021 and September 2024 identifies Zoho Social's most critical features and summarizes user sentiment about those features.

Post scheduling

Reviewers appreciate Zoho Social's post scheduling capabilities. They report that it allows them to schedule posts months in advance, saving time and ensuring consistent content delivery. Users highlight the user-friendly interface and visual simplicity. They find the calendar view helpful for managing and editing scheduled posts. They also value the SmartQ tool for recommending optimal posting times. However, some users mention limitations with scheduling Instagram stories and reels. Of the 127 Zoho Social users who gave detailed accounts of their use of Post Scheduling, 96% rated this feature as important or highly important.

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“It has a comprehensive list of features that one can use that makes scheduling, posting, monitoring a breeze.”
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Kaushik N.

Director

“I use it to schedule posts across platforms so I can stay consistent without having to be online all day.”
CW

Carrie W.

CEO

“I am using Zoho social for last 2 months and this was one of the best post publishing and post scheduling tools with very less price that I see in years of my experience at the field.”
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Baryalay P.

Head of Digital and CTO

“It keeps everything organized and makes scheduling and monitoring posts easy.”
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Steven H.

Marketing Manager


Social media integration

Users report that Zoho Social's social media integration is highly valuable. They indicate that it supports major platforms like Facebook, Instagram, Twitter, LinkedIn, YouTube, TikTok, and Pinterest. Reviewers feel that managing multiple accounts from a single platform saves time and increases efficiency. They appreciate the seamless integration and the ability to publish and schedule content across various channels simultaneously. However, some users wish for more integration options, such as multiple Facebook pages. Of the 63 Zoho Social users who gave detailed accounts of their use of Social Media Integration, 95% rated this feature as important or highly important.


Automated publishing

Reviewers highlight Zoho Social's automated publishing as a significant time-saver. They report that it allows for consistent content posting without manual intervention. Users appreciate the ability to schedule posts in advance and the SmartQ capability for optimal timing. They find it helpful for maintaining a steady social media presence. However, some users mention the need for manual intervention when posting to Instagram, especially for multiple images. Of the 87 Zoho Social users who gave detailed accounts of their use of Automated Publishing, 93% rated this feature as important or highly important.


Multi-Account management

Users find Zoho Social's multi-account management extremely helpful. They report that it allows them to manage multiple social media accounts and brands from a single platform, saving time and improving organization. Reviewers appreciate the ability to assign roles and permissions, facilitating team collaboration. They highlight the ease of switching between accounts and the centralized view of all activities. However, some users mention limitations with managing multiple pages per social network. Of the 72 Zoho Social users who gave detailed accounts of their use of Multi-Account Management, 92% rated this feature as important or highly important.


Content management

Reviewers appreciate Zoho Social's content management capabilities. They report that it allows for efficient content creation, scheduling, and publishing. Users highlight the drag-and-drop capability for rearranging posts and the integration with tools like Canva and AI for content development. They find the ability to edit and delete posts across multiple channels valuable. However, some users wish for capabilities like reposting and setting up recurring posts. Of the 62 Zoho Social users who gave detailed accounts of their use of Content Management, 90% rated this feature as important or highly important.


Reporting/Analytics

Users value Zoho Social's reporting and analytics features. They report that it provides insights into social media performance, including metrics like likes, comments, and shares. Reviewers appreciate the customizable reports and the ability to export data. They find the real-time analytics helpful for tracking engagement and optimizing strategies. However, some users feel that the analytics could be more robust, particularly in competitor analysis and audience demographics. Of the 64 Zoho Social users who gave detailed accounts of their use of Reporting/Analytics, 88% rated this feature as important or highly important.


All Zoho Social features

Features rating:

Activity dashboard
Activity tracking
Alerts/Notifications
API
Approval process control
Automated scheduling
Brand guidelines
Brand tracking
Calendar management
Campaign analytics
Campaign management
Campaign planning
Campaign scheduling
Campaign tracking
Chat/Messaging
Collaboration tools
Commenting/Notes
Contact database
Contact management
Content library
Content scheduling
Conversion tracking
CRM
Customer engagement
Customer segmentation
Customizable branding
Customizable reports
Customizable templates
Dashboard
Dashboard creation
Data import/export
Data visualization
Digital asset management
Drag & drop
Editorial Calendar
Engagement tracking
File management
Filtering
Image editing
Image library
Keyword filtering
Keyword tracking
Lead capture
@mentions
Monitoring
Multi-Channel campaigns
Multi-Channel data collection
Multi-Channel management
Multi-Channel marketing
Performance metrics
Project management
Real-Time analytics
Real-Time data
Real-Time monitoring
Real-Time notifications
Real-Time reporting
Reporting & statistics
Reputation management
Role-Based permissions
Search/Filter
Sentiment analysis
Single sign on
Social media monitoring
Social promotion
Strategic planning
Tagging
Third-Party integrations
Trend analysis
Visual analytics
Workflow management

Zoho Social alternatives

Zoho Social logo

Starting from

15

Per month

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Free

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5

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Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Zoho Social pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Free

0.00

Features included:

  • 1 Brand
  • 1 Team Member
  • Publishing on 7 Channels
  • Zshare Browser Extension

Standard Plan

15

Per month

Features included:

  • 1 Team Member
  • 24/5 Email Support
  • Company Pages
  • Facebook Groups
  • Facebook Pages
  • Google My Business Listings
  • Instagram Business Profiles
  • Linkedin
  • Linkedin Profiles
  • Twitter Profiles

Professional

40

Per month

Features included:

  • Bit.Ly Link Shortner
  • Bulk Scheduling
  • Cloudpicker
  • Connections
  • Customq
  • Custom Video Thumbnail
  • Instagram First Comment
  • Livestream
  • Media Library
  • Messages
  • Monitoring Dashboard
  • Mute & Block Accounts
  • Notifications
  • Pause/Resume Content
  • Popular Posts
  • Post Insights
  • Repeat Posting
  • RSS Feeds
  • Scheduling Retweets

Premium

65

Per month

Contact vendor for more details

Agency

320

Per month

Features included:

  • 10 Brands
  • 5 Team Members
  • Client Invite
  • Custom View
  • Free Login
  • Portal Customization
  • Scheduling Reports

Agency Plus

460

Per month

Features included:

  • 10 More Brands
  • 20 Brands
  • 5 Team Members
  • Client Invite
  • Custom View
  • Free Login
  • Portal Customization
  • Scheduling Reports

User opinions about Zoho Social price and value

Value for money rating:

To see what individual users think of Zoho Social's price and value, check out the review snippets below.

“The SmartQ feature is a game-changer—it predicts the best times to post based on when our specific audience is most active, which has noticeably boosted our engagement rates.”
kr

keshava r.

social media manager

“It’s a reliable tool for day-to-day social media management, scheduling, and monitoring. While it may not match enterprise-level platforms in terms of depth and automation, it performs well for its price segment.”
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Sunny S.

admin

Zoho Social integrations (6)

Integrations rated by users

We looked at 3,402 user reviews to identify which products are mentioned as Zoho Social integrations and how users feel about them.

Instagram logo
Instagram

Integration rating: 4.6 (71)

Integration rating: 4.8 (48)

It takes it from a two-step process in Canva to a one-step process.

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Ray L.

Founder

Integration rating: 4.7 (48)

Integration rating: 4.5 (45)

Zoho CRM connects reliably so new or updated records can trigger tasks and emails, which is useful when experimenting with simple CRM workflows

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Kartikeya G.

Property Manager

Twitter/X logo
Twitter/X

Integration rating: 4.6 (42)

Canva logo
Canva

Integration rating: 5.0 (4)

Zoho Social customer support

What do users say about Zoho Social customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Zoho Social customer support.

A significant portion of users highlight Zoho Social's customer support as responsive and quick to address issues.

Multiple users report friendly, professional support staff who provide clear and helpful answers to queries.

A number of reviewers appreciate the ease of contacting support through various channels and receiving timely assistance.

A minority of users mention slow response times and difficulty reaching live representatives, especially for urgent issues.

Support options

Faqs/forum
Chat
Email/help desk
Knowledge base

Training options

Documentation
Webinars
Videos

To see what individual users say about Zoho Social's customer support, check out the review snippets below.

“I was able to log on and use the service immediately, but also as i became more experience with the tool, I was able to easily find ways to individualize my experience so zoho was tailored exactly to my business needs.”

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Ruby H.

Content Creator

Zoho Social FAQs

Q. What is Zoho Social used for?

Zoho Social helps marketers in small to large organizations to grow the social media presence of their brand with actionable insights focused on content and engagement. Zoho Social provides marketers with pre-publishing insights based on the engagement level of previous posts and the activity of their audience. Zoho Social even goes a step ahead to shows users the percentage of their audience that’s likely to see their post now, suggests the next best time to post and lets them schedule a post to go out at the same time of the day in different time-zones. Zoho Social's real-time monitoring dashboard helps marketing teams listen to what’s being said about their brand. Users can search and track a keyword; and respond when they need to. Instant notifications ensure quick reactions and guarantee that no relevant conversations are missed. Within Zoho Social, numbers are included as a value add, around publishing and listening features. A dedicated reports tab provides social-network-specific statistics and detailed analytics enabling users to understand more about their audience and how people engage with their content.

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