getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated AI Agents for Customer Support Software with Pipedrive

Last updated: October 2026

1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

32 software options

Tidio logo

Aill-in-one customer support software with AI features

learn more
Tidio is a customer service suite with help desk, live chat, chatbot, and AI agent options. Lyro, it's conversional AI chatbot, is capable of resolving up to 64% of incoming issues. Sign up for a free 7-day trial.

Read more about Tidio

Users also considered
Unless logo

The AI Customer Agent for regulated Europe

learn more
Unless is the AI Customer Agent for regulated European businesses. One agent runs the entire customer journey, acquisition, retention, expansion, and support, on EU-hosted models with a per-decision audit trail built in.

Read more about Unless

Users also considered
Kommunicate logo

Customer support automation tool for enterprises

learn more
Kommunicate is a customer service automation platform that combines AI agents, AI chatbots, live chat, and a shared inbox. It helps support teams reduce ticket volume by automating customer interactions with AI that knows when to resolve issues, and when to escalte.

Read more about Kommunicate

Users also considered
Cresta logo

AI-based sales enablement solution

learn more
Cresta is an enterprise-grade generative AI platform built specifically for contact centers. The platform is trained on a company's personal data, enabling it to deliver human-centric AI agents that can resolve complex customer issues. Cresta's AI agents help contact centers cut costs while ensuring quality, with compliance protocols to regulate behavior and protect against attacks.

Read more about Cresta

Users also considered
Tactful AI logo

Simpler, Better and Modern Customer Service

learn more
Tactful AI is an AI-powered customer service platform that unifies interactions across voice, digital, and social channels. It offers intelligent routing, automation, and self-service to boost efficiency and deliver personalised support, helping businesses enhance customer experiences seamlessly.

Read more about Tactful AI

Users also considered
Zendesk AI logo

Zendesk AI is AI that puts humans first.

learn more
Zendesk AI sits at the core of Zendesk, enhancing every aspect of the customer experience. It transforms basic bots into autonomous AI agents, gives human agents new productivity tools, and empowers admins and managers with advanced workflows and quality control.

Read more about Zendesk AI

Users also considered
BoldDesk logo

Autonomous AI Support

learn more
BoldDesk is a powerful autonomous AI platform for automating customer support across every channel.

Read more about BoldDesk

Users also considered
Call Center Studio logo

Pay-as-you-go • Scalable • AI Powered • Better CX

learn more
Call Center Studio is a web-based pay-as-you-go CCaaS packed with everything your operations need to become a 360-degree customer experience base.

Unleash your agents’ full potential, thrive with operational efficiency, and leverage scalability with remote-friendly Call Center Studio.

Read more about Call Center Studio

Users also considered
Talkdesk logo

Customer Experience. Automated.

learn more
Talkdesk® combines enterprise CCaaS with CXA to manage interactions and automate resolution. CXA builds agentic AI agents with natural language and uses multi-agent orchestration to coordinate the human-AI workforce across systems. CXA works with any contact center.

Read more about Talkdesk

Users also considered
Zoho Desk logo

Cloud-based help desk for all business sizes

learn more
Cloud-based omnichannel help desk platform unifying tickets from email, chat, social media, and phone for businesses of all sizes.

Read more about Zoho Desk

Users also considered
Maqsam logo

Cloud and mobile-based contact center solution

learn more
Maqsam is a cloud and mobile-based contact center solution that helps manage customer experience and revenue, automate customer support, and streamline sales tasks.

Read more about Maqsam

Users also considered
Certainly logo

Certainly is a powerful Conversational AI Chatbot builder

learn more
The Certainly Platform is easy to use and not require any coding; our bots are multi-lingual and multi-channel. The Platform allows any company, in any industry, to effortlessly build and launch a Conversational AI chatbot to deliver exceptional User Experiences.

Read more about Certainly

Users also considered
Front logo

AI-enabled customer service platform for collaboration

learn more
Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer comms by combining the efficiency of a help desk and the familiarity of email, with automated workflows and real-time collaboration.

Read more about Front

Users also considered
Vozy logo

Voice AI platform for enterprises

learn more
Vozy transforms the way companies interact with customers through voice assistants and conversational AI.

Read more about Vozy

Users also considered
Dixa logo

Conversational Customer Service Software

learn more
Dixa is conversational customer service software that helps brands build stronger bonds with their customers by unifying phone, email, chat & messaging apps in one easy-to-use interface. Dixa helps brands deliver a personalized customer experience by using customer data & powerful routing features.

Read more about Dixa

Users also considered
HubSpot Service Hub logo

Cloud-based customer service solution for firms of all sizes

learn more
HubSpot Service Hub is a cloud-based customer service platform, which aims to simplify processes for managing customer queries & improving client engagement. It allows users to connect with customers via live chat, one-to-one customer communication, conversational bots, and more.

Read more about HubSpot Service Hub

Users also considered
Freshchat logo

Live Chat software for modern messaging

learn more
Freshchat is a modern messaging software built for customer support teams to talk and customers on the website, mobile app, or social

Read more about Freshchat

Users also considered
Aircall logo

Cloud-based phone & AI comms for SMB & mid-market

learn more
Aircall is a cloud-based customer communications platform unifying voice, SMS, and WhatsApp with AI conversation intelligence and 250+.

Read more about Aircall

Users also considered
JustCall logo

Cloud-based AI communication platform for sales teams

learn more
Cloud-based AI communication platform for sales and support teams, combining voice, SMS, WhatsApp, and email with automated dialers.

Read more about JustCall

Users also considered
NuPlay logo
(0)

Enterprise voice AI agents for customer-facing teams

learn more
Enterprise voice AI agents that automate customer support, sales qualification, lead engagement, and follow-ups across voice and chat, with multilingual capabilities and warm human escalation.

Read more about NuPlay

Users also considered
ConnectLoop.AI logo
(0)

learn more

Read more about ConnectLoop.AI

Users also considered
ASAPP logo
(0)

Cloud-based agentic CX platform for enterprises

learn more
Cloud-based agentic Customer Experience Platform for enterprise contact centers, combining autonomous AI, agent-assist, and workforce.

Read more about ASAPP

Users also considered
Orvera AI logo
(0)

Enterprise Agentic Conversational AI Platform for Call Cente

learn more
Orvera AI provides human-like AI voice agents that deliver fast, end-to-end call resolution for high-volume contact centers. Our agentic platform automates multi-step workflows, resolves ~80% of calls without human escalation, and improves AHT, FCR, and CSAT.

Read more about Orvera AI

Users also considered
HighEngage logo
(0)

AI agent for customer support automation

learn more
HighEngage is an AI chat agent that trains on business data to answer customer questions and automate support workflows. The software can be trained using website content, documentation, and FAQs to provide contextual responses across web and messaging applications. It includes features such as live agent handoff with chat history, automatic support ticket creation, helpdesk synchronization, and performance tracking to monitor chat volume and resolution rates.

Read more about HighEngage

Users also considered
Ovellan logo
(0)

AI chatbot for customer service and sales

learn more
Ovellan is an AI chatbot platform designed for local businesses and webshops that answers customer questions, books appointments, and captures leads. The software trains on custom business content and operates across multiple channels including website widgets, WhatsApp, Messenger, and Instagram. It features live order tracking, appointment scheduling, lead qualification, and a shared inbox that consolidates conversations from all channels for team collaboration.

Read more about Ovellan

Users also considered