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Top Rated Knowledge Base Software with Feedback management - Page 3

Last updated: October 2026

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134 software options

MeetRox logo

Cloud-based & AI-enabled software for sales and CS meetings

MeetRox is a cloud-based and AI-enabled software that helps businesses throughout sales and Customer Support Departments record and transcribe sales calls, manage customer relations, and check the quality of the pitch at scale.

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Morningmate logo

Work simply, win the day.

Experience seamless project management and task completion with Morningmate's comprehensive collaboration platform designed for teams of all sizes and types. This intuitive, all-encompassing platform enables you to take charge of projects and tasks effortlessly.

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Answerbase logo

Know what customers need before they buy.

Answerbase helps ecommerce brands discover what customers need to know before they buy. Using Product Knowledge Intelligence™, Answerbase identifies knowledge gaps, prioritizes content opportunities, and generates AI-powered product knowledge that increases conversions, traffic, and AI Visibility.

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Kademi logo

Cloud-based lead management solution

Kademi is a cloud-based lead management solution that helps businesses plan, organize, and launch leadership meetings and certification programs on a unified platform.

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ExtraaEdge logo

Manage, scale, and predict admissions

Education CRM and marketing automation software designed to help admission teams integrate, manage, track and convert leads with zero leakage.

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Deskpro logo

Customer service software you can depend on

Deskpro is multi-channel helpdesk software that can be Cloud or self-hosted. The helpdesk app includes using filters, custom fields, macros, quick replies, labels, triggers and notes. You can also use Deskpro to generate self-help content for your clients. Other features of the app include live chat, customer feedback and suggestion tools, custom branding, 3rd party integrations and advanced reporting.

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Empolis Industrial Knowledge logo

AI-powered Knowledge Management Software

Empolis Industrial Knowledge is pooling valuable service expertise in a central portal, helping users to solve customer cases more quickly & efficiently. With digitalized expert knowledge at hand, employees are simply guided to solutions for complex problems.

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UseResponse logo

All-in-one Customer Support and Feedback Suite

Organize online documentation, customer self-service and provide customer support with UseResponse's customer feedback software and help desk system.

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BlueDocs logo

AI-enabled knowledge management platform

BlueDocs helps you stop repeating yourself. Build a searchable internal knowledge base with docs your team can actually find and use. From how-tos to company playbooks, it gives your people a place to go instead of asking you for the same info again.

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Rezolve AI logo

Agentic AI for enterprise IT, HR, and FinOps automation

Rezolve.ai is an enterprise Agentic AI platform that helps organizations automate service operations and employee support. It enables conversational support in Microsoft Teams and Slack, automates workflows, and improves access to enterprise knowledge.

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AtemisCloud logo

Full Business Management SaaS for service companies

AtemisCloud is an advanced Business Management SaaS platform with features covering customer management, marketing, HR, back office, administration, projects, and finance. Used in 60 countries by 1500 corporations and SNE for the last 23 years.

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Groove logo

Cloud-based helpdesk solution for small businesses

Groove enables teams small or large to stay on the same page and provide there customers with the personalized experience they deserve.

Groove is built for growing teams. You’ll get everything you need to be more productive and make your customers happier, without the hassle of a complicated helpdesk.

And it’s a more personal experience for your customers…

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Happeo logo

One place for company knowledge. Always accurate.

The intranet employees actually use. Happeo keeps company knowledge organised, searchable, and accurate — without the maintenance burden.

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Zoho Desk logo

Cloud-based help desk for all business sizes

Cloud-based omnichannel help desk platform unifying tickets from email, chat, social media, and phone for businesses of all sizes.

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UKG HR Service Delivery logo

Cloud-based human resource (HR) management software

PeopleDoc is a cloud-based human resource (HR) management software that enables businesses to manage administrative workflows and facilitate employee onboarding processes. The advanced analytics module allows supervisors to monitor key performance indicators (KPI) on a dashboard.

Read more about UKG HR Service Delivery

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C2CRM logo

Affordable, Robust & Easy to Use CRM

C2CRM streamlines sales process by providing real-time information on leads, prospects and customers. It helps improve marketing efforts by tracking which marketing initiatives work and which ones do not. while streamlining the customer service by providing comprehensive customer information.

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Universal Knowledge logo

Multi-solution knowledge management product

Flexible and configurable out of the box knowledge management software used for internal employee knowledge sharing or customer support.

SaaS or On Premise deployment options available.

Pricing based on a cost per named and / or concurrent license per month.

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WELDER logo

Experience the all-in-one HR-software of Welder.

Welder helps organizations measure and improve the engagement and happiness of their employees.

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Froged logo

THE one tool for onboarding, engagement & customer support

FROGED is an all-in-one Product Success Platform, designed to evolve your entire customer lifecycle. Made by a SaaS, for SaaS companies, and it’s easy. Like, really easy.

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Helprace logo

All-in-one customer service solution

Helprace is an all-in-one customer service solution which allows companies of any size to manage customer support, by offering a help desk ticketing system, knowledge base and feedback community in one application

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Hub logo

The all-in-one intranet that's tailored to your exact needs.

Establish a single source of truth with HUB's centralized knowledge management platform. Seamlessly connect your tech stack, teams, and resources into one secure digital workplace. Leverage AI-driven federated search, custom RBAC permissions, and deep M365/Jira integrations to work smarter.

Read more about Hub

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YouTrack logo

Cloud-based project management tool designed for agile teams

YouTrack is a powerful project management tool that streamlines work and boosts productivity for teams of any size. It offers features like task management, collaboration tools, AI-powered assistance, knowledge base management, customizable Agile boards, time tracking, Gantt charts, detailed reporting, and a helpdesk solution. YouTrack adapts to the needs of various teams, from software development and DevOps to HR and marketing, helping them complete tasks and deliver great products.

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Knowmax logo

Single source of truth. Delivered.

With Knowmax Knowledge Base Software, Create Decision Trees, Visual Guides, FAQs & Articles For Customer Support Teams & Self-service.

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ServiceTonic logo

ServiceTonic targets small and medium size enterprises

ServiceTonic is a help desk software solution that centralizes support ticket and request management through multiple channels including web, mobile, email, phone, chat, and QR codes. It aligns with ITIL best practices to help IT departments effectively manage services. Key features include automation, knowledge management, and asset management.

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ServiceWise logo

Web based help desk management software

ServiceWise is an online help desk software for IT service management and offers SLA management, configurable workflows, reporting and analytics features

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