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Top Rated Knowledge Base Software with Feedback management - Page 2

Last updated: October 2026

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134 software options

Deskero logo

Customizable help desk & ticketing system

Deskero is a help desk software and support ticket system that helps users manage multi-channel support queries, track performance and proactively engage customers on social networks.

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SolarWinds Service Desk logo

IT Service Desk & Asset Management Software

SolarWinds Service Desk is a fully integrated service desk and asset management solution that allows IT and other service providers to effectively manage and connect service requests to IT assets. Code-free customization allows customers to fully deploy a robust ITSM solution within days.

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Elium logo

Trusted knowledge for people and AI.

Elium is the European knowledge management platform that makes enterprise AI reliable. Build a knowledge base that stays current: templates and an AI editor, decision trees, self-service portals, owners and expiry dates, and AI answers with sources for people and AI agents.

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InvGate Service Management logo

Web-based IT service desk software

InvGate Service Desk is web-based solution designed to streamline and optimize IT service delivery and support. InvGate features include gamification rewards and motivation, problem and change management, hardware and software tracking, knowledge base and self-service portals, and more.

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Crisp logo

All-in-one multi-channel solution for customer messaging

Crisp is an all-in-one multi-channel customer platform for interacting with customers via Live Chat, email, messenger, Twitter, & SMS and other tools like drip campaigns, knowledge base or even chatbots.

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Klyck logo

Everything in one place for documents in motion

Klyck is a modern AI-powered content and document management platform with a Netflix-style library, Amazon-like filters, and workflows.

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Whatfix logo

Accelerate Digital Adoption

Whatfix helps enterprises control, accelerate, and optimize software adoption to drive measurable business outcomes from their technology investments.

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Help Scout logo

Cloud-based customer support platform

Help Scout is a shared inbox, help center, and live chat software that gives your team the tools needed to easily manage customer communications. The platform offers a range of features, including AI-powered tools, integrations, and analytics, to empower both your team and your customers.

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ServoDesk logo

Help Desk, ITSM, Service and Support management for SMBs

Simplisys ServoDesk is an IT service and support management platform for SMB's. Features include facilities management, an agile service desk, IT service management, employee relations, and an enterprise service desk for managing inter-departmental relationships and service requests.

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TopBuilder logo

CRM+BI for the contruction industry.

TopBuilder’s software equips business owners, sales & marketing leaders, and estimators with an essential platform that combines business development with the accounting, estimating and project management tools your team already uses, bringing all your data and documents into a single platform.

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monday service logo

Customer support and service solution

monday service is a service platform that helps organizations deliver exceptional support experiences. The platform caters to various service teams, including IT, customer service, and HR. At the core of Monday service are powerful AI automations that enable businesses to streamline critical service processes. The platform automatically classifies incoming tickets by type, urgency, sentiment, and department, enabling agents to focus on the most pressing issues.

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SysAid logo

Cloud-based AI ITSM & ESM platform for all sizes

AI that gets IT work done, not just answers questions. SysAid resolves incidents, fulfills requests, and acts on its own.

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Mayday logo

The intelligent knowledge base for customer care

Mayday is a cloud-based knowledge base that improves customer service efficiency and customer satisfaction. 30,000 reps use it to search for relevant knowledge to answer better and faster to their customers.

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keelearning logo

Smart Learning

keelearning is a cloud-based learning management system and elearning platform designed for frontline workers with a quiz function, designed for mobile use. This is also reflected in the usability.

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Spekit logo

AI-first revenue enablement powered by governed knowledge.

Spekit® is an AI-first revenue enablement platform that combines content management, learning, coaching, digital sales rooms, and analytics. Unified Deal Context connects signals across CRM, calls, and email, while MCP grounds AI in governed GTM knowledge to deliver guidance in the flow of work.

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LiveHelpNow logo

Help desk and live chat solution for customer service

LiveHelpNow is a help desk software solution for customer service and live chat. LiveHelpNow's live chat tool engages with website visitors to garner customer feedback, send targeted messages & relevant recommendations. It also provides email & ticket management, knowledge base publishing & more.

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Zapnito logo

Knowledge sharing + expert community SaaS platform

The community platform built for personalized knowledge sharing. Connect customers to trusted knowledge and people — at the right time.

Join the Zapnito Community to learn, share and connect with 500+ community professionals - like you

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eXo Platform logo

Digital Workplace Software

eXo Platform is a digital workplace solution that helps you connect your teams, improve collaboration, empower and reward your workforce.

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Qualaroo logo

Powerful Survey And Feedback Management Tool

Unlimited surveys, free account, & easy-to-use to gather feedback for product development, UI/UX optimization, marketing, and more. 100+ million insights collected.

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ProProfs Knowledge Base logo

Create, design, and publish knowledge base, help center, FAQ

ProProfs Knowledge Base is a simple tool with stellar features. The tool can help you set up an internal or external knowledge base, documentation, manuals, and FAQs for employees and customers. Be it content authoring, customization, or publishing, ProProfs offers a one-stop solution for all your n

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Issuetrak logo

Issue tracking and workflow automation platform

Issuetrak is an issue tracking and workflow management software designed for service-driven industries including manufacturing, healthcare, and finance. The platform features omnichannel ticket submission, automated issue assignment, customizable task flows, and a comprehensive knowledge base for information management. Organizations can deploy Issuetrak either on-premises or via cloud hosting to streamline customer support operations and complaint management processes.

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Korra logo

Answers - Spot On!

Korra is a semantic, direct-to-answer knowledge discovery platform. With an AI-powered search engine and direct-to-answer experience, Korra offers an SMB-friendly cloud-based SaaS solution. Companies benefit from reduced open ticket rates, faster resolution times, and data-driven content insights.

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Workvivo logo

Cloud-based employee experience platform for enterprises

Cloud-based employee experience platform unifying internal communications, engagement, intranet, and analytics for midsize to large.

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EcholoN logo

Enterprise Service Management beyond standard ITSM

EcholoN is configurable Knowledge Base software for creating, structuring and sharing articles, FAQs, solutions and service knowledge. Search, permissions, workflows, self-service and the integrated Enterprise Application Framework support efficient knowledge management across service processes.

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PICC Software logo

Integrated platform with knowledge and innovation management

Capture, connect and share knowledge
from experience feedbacks, documents and IoT devices to enhance your business intelligence and innovation capability.

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