App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Knowledge Base Software for Mid Size Business (2026) - Page 4
Last updated: February 2026
245 software options
Sponsored
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Knowledge sharing + expert community SaaS platform
Read more about Zapnito
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
A support soution to help track time and manage projects
Read more about SherpaDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Help desk and live chat solution for customer service
Read more about LiveHelpNow
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM software for sales, marketing & customer service teams
Read more about SuperOffice CRM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Sales enablement and content management solution
Read more about Highspot
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat software for websites
Read more about ProProfs Chat
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-first customer service: Automate, engage, and retain cust
Read more about Customerly
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT asset and knowledge management
Read more about Web Help Desk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Turn your device into a powerful sales presentation toolkit
Read more about Showcase Workshop
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The best solution for first time CRM adopters.
Read more about FLG
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Smart knowledge for global operations and customer services
Read more about Elium
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM, Sales and Marketing Automation for B2B Sales Teams
Read more about SalesNexus
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Connecting people with the equipment they service.
Read more about XOi
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based API-first content platform
Read more about Contentful
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer Service and Support Management Software
Read more about Tracker
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
#1 Construction CRM in USA.
Read more about Unanet CRM by Cosential
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
THE one tool for onboarding, engagement & customer support
Read more about Froged
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Field service management and sales engagement software
Read more about SPOTIO
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based tool for contract lifecycle management.
Read more about Agiloft
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Open-source customer support ticket system
Read more about osTicket
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one CRM & collaboration tool for SMBs
Read more about TeamGram
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Suite of e-business applications
Read more about Oracle E-Business Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM, sales & marketing automation software
Read more about Shape
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT service management platform to adopt digital changes
Read more about Motadata ServiceOps
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud Based Ticket Management & Help Desk Software
Read more about Cayzu